Three Rivers Veterinary Group
Lowestoft, Suffolk
General Info
We also have branches in Loddon, Poringland, Kessingland, Mulbarton and Norwich. Opening times will vary. Please see our website for more details www.threeriversvetgroup.co.uk
Reviews
Joanna W.
19 Nov 2017
REPORT
My beautiful dog was put to sleep on Thursday. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into he...
My beautiful dog was put to sleep on Thursday. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tummy. She was taken to our vets (Kessingland branch of Three Rivers) 2 days running and misdiagnosed on both occasions with 2 different reasons as to what was wrong, and this was by 2 different vets. One of whom was the senior vet and one of these appointments was an emergency appointment at night. As a result of their incompetence her last days would have been agony for her. On the 3rd day I went in without her to discuss her symptons with a 3rd different vet. She was going downhill fast. On the 4th day running she was taken to a totally different vets practice who instantly picked up what was wrong and scanned her to confirm it. By then it was so advanced that the kindest thing to do was to put her to sleep. It has nearly destroyed myself, husband and the kids. My baby suffered needlessly because of the incompetence at the hands of one branch of vets and as a result had to be put to sleep. Had this have been picked up on her 1st visit to that vet things may have been very different now. I have complained to Three Rivers vets and been told by the exceptionally rude clinical director - that the vets there did nothing wrong and diagnosed her correctly on each occasion. The diagnosis on the 1st visit was Arthritis. On the 2nd visit apparantly she had reacted to the painkiller from the day before, and the 3rd visit they decided she had worms.Not once despite now discovering she had classic textbook sypmtons did they pick the Pyometra up, or offer to scan, xray her or do blood tests.I had never had Coco spayed as instead had my boy dogs neutered. This was based on their advice also!!So if anyone uses or is considering using Three rivers vets please please think carefully and remember our story.
Ian Ansdell
22 Feb 2017
REPORT
Brilliant vets
Danni Rae
14 Feb 2017
REPORT
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very ...
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very well, considering he'd just been in surgery. Plenty of information for aftercare, including a sheet. Prices are very good too. Highly recommend!!
Bex Rivarto
3 Feb 2017
REPORT
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures lik...
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures like this that go a long way and for that I'm truly grateful :)
Hannah Ellis
23 Jan 2017
REPORT
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas...
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas, the nurses caring for him gave him so much love and care, and all the vets involved were amazing especially Matthew. I had updates twice a day, and everyone was so lovely and helpful. My beautiful boy is recovering well and if it wasn't for the service we received, after all his complications I'm not sure he'd be here now. Thank you all so much, Hannah and Lemmy x
Susie Morley
14 Jan 2017
REPORT
Perfect for my dog
Bryan Smith
10 Nov 2016
REPORT
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I ...
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I would also like to thank Julie from the Kessingland practice for her kind words in the card we received today. Again thank you all.
Daniella Sewell
5 Oct 2016
REPORT
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets...
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets within 15 minutes. Thanks to tessa's quick response my boy is well on the road to recovery , after being diagnosed with asthma. Nothing was to much hassle and I had an update call everything something changed or discovered. I truly would like to thank Tessa for all the support she gave us all and for putting up with me crying everything she rang . Thank you so much for looking after my kitty so well . I wouldn't trust anyone else . Thank you so much . Dani , Leon and an every so slightly wheezy gizmo .
Bella Hood
1 Oct 2016
REPORT
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was l...
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was looked after
Nigel Leech
4 Sep 2016
REPORT
Friendly and helpful, can usually book an appointment without too much wait.
Sarah Elizabeth
1 Sep 2016
REPORT
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience...
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience. He very roughly checked my kitten over, who had starting shaking on the table at how awfully he was handled, exclaiming 'hmmm' and asking various questions. The way he spoke made me feel upset as it seemed there was something wrong. He then said he fine and jabbed him with the needle. After giving him a dose, he then weighed him (only after I'd asked as the paperwork asks the weight when you write in the vacc info). He grabbed my kitten with one hand, held him at arms length and dumped him on the scale. When he returned him to me, he practically threw him at me saying 'have you got him' as he hurried me putting him in his basket. I then was herded out of the door. This complete disregard for my feelings and the state of the room (loose, torn and grubby plastic on the table, stains and marks on walls and cupboards) means that I will never return to this practise. I wouldn't trust them to look after my pet, as they didn't even do this when I was in the room.
Rachel Smith
30 Aug 2016
REPORT
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommen...
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommended Three Rivers and so do I. 10/10
Rosemary Russell May
23 Aug 2016
REPORT
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of h...
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of hours. I don't think we could have had better care anywhere else. Luckily Keira (the dog involved) has made a full recovery and is now doing well.
Lyn Dearing
22 Jul 2016
REPORT
The staff are always helpful and friendly and our many pets over the years have always had sympathetic and compassionate care X
Book an Appointment
Online booking unavailable
Please call
01502 741988
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
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Three Rivers Veterinary Group
Lowestoft, Suffolk
General Info
We also have branches in Loddon, Poringland, Kessingland, Mulbarton and Norwich. Opening times will vary. Please see our website for more details www.threeriversvetgroup.co.uk
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Joanna W.
19 Nov 2017
My beautiful dog was put to sleep on Thursday. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into he...
My beautiful dog was put to sleep on Thursday. This was because she had a womb infection - Pyometra, which had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tummy. She was taken to our vets (Kessingland branch of Three Rivers) 2 days running and misdiagnosed on both occasions with 2 different reasons as to what was wrong, and this was by 2 different vets. One of whom was the senior vet and one of these appointments was an emergency appointment at night. As a result of their incompetence her last days would have been agony for her. On the 3rd day I went in without her to discuss her symptons with a 3rd different vet. She was going downhill fast. On the 4th day running she was taken to a totally different vets practice who instantly picked up what was wrong and scanned her to confirm it. By then it was so advanced that the kindest thing to do was to put her to sleep. It has nearly destroyed myself, husband and the kids. My baby suffered needlessly because of the incompetence at the hands of one branch of vets and as a result had to be put to sleep. Had this have been picked up on her 1st visit to that vet things may have been very different now. I have complained to Three Rivers vets and been told by the exceptionally rude clinical director - that the vets there did nothing wrong and diagnosed her correctly on each occasion. The diagnosis on the 1st visit was Arthritis. On the 2nd visit apparantly she had reacted to the painkiller from the day before, and the 3rd visit they decided she had worms.Not once despite now discovering she had classic textbook sypmtons did they pick the Pyometra up, or offer to scan, xray her or do blood tests.I had never had Coco spayed as instead had my boy dogs neutered. This was based on their advice also!!So if anyone uses or is considering using Three rivers vets please please think carefully and remember our story.
Ian Ansdell
22 Feb 2017
Brilliant vets
Danni Rae
14 Feb 2017
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very ...
Brilliant! Had my male rat castrated at the Norwich branch. Staff were extremely helpful and knowledgeable. Plenty of reassurance and information at consultation. Upon collecting him, he seemed very well, considering he'd just been in surgery. Plenty of information for aftercare, including a sheet. Prices are very good too. Highly recommend!!
Bex Rivarto
3 Feb 2017
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures lik...
After finding out my beloved cat had cancer, I had Tess come to my home to put him to sleep. She was very professional and compassionate and sent a lovely sympathy card after. It's little gestures like this that go a long way and for that I'm truly grateful :)
Hannah Ellis
23 Jan 2017
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas...
I wouldn't go anywhere else. I have used Three Rivers for years, buy when my greyhound was rushed in with a broken leg, we received 5 star care the whole 3 1/2 weeks he was hospitalised over Christmas, the nurses caring for him gave him so much love and care, and all the vets involved were amazing especially Matthew. I had updates twice a day, and everyone was so lovely and helpful. My beautiful boy is recovering well and if it wasn't for the service we received, after all his complications I'm not sure he'd be here now. Thank you all so much, Hannah and Lemmy x
Susie Morley
14 Jan 2017
Perfect for my dog
Bryan Smith
10 Nov 2016
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I ...
Excellent people,very kind hearted. I would like to thank Mark Norton who looked after my dog Charlie for most of his life,it was with great sadness that we had to put Charlie to sleep on Monday. I would also like to thank Julie from the Kessingland practice for her kind words in the card we received today. Again thank you all.
Daniella Sewell
5 Oct 2016
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets...
I really would like to thank Beccles three rivers vets for the quick response they gave me when my cat gizmo was poorly. After a initial phone call at 10.30pm on a Friday night I had gizmo at the vets within 15 minutes. Thanks to tessa's quick response my boy is well on the road to recovery , after being diagnosed with asthma. Nothing was to much hassle and I had an update call everything something changed or discovered. I truly would like to thank Tessa for all the support she gave us all and for putting up with me crying everything she rang . Thank you so much for looking after my kitty so well . I wouldn't trust anyone else . Thank you so much . Dani , Leon and an every so slightly wheezy gizmo .
Bella Hood
1 Oct 2016
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was l...
Taking my little GRACIE to kessingland for her to be spayed she's doing just great after her operation my other kitten will be going soon aswell for her operation very happy with how well GRACIE was looked after
Nigel Leech
4 Sep 2016
Friendly and helpful, can usually book an appointment without too much wait.
Sarah Elizabeth
1 Sep 2016
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience...
I took my kitten to the Beccles branch recently for his second vaccination. I was the first appointment of the afternoon but the vet seemed rushed the entire appointment as if we were an inconvenience. He very roughly checked my kitten over, who had starting shaking on the table at how awfully he was handled, exclaiming 'hmmm' and asking various questions. The way he spoke made me feel upset as it seemed there was something wrong. He then said he fine and jabbed him with the needle. After giving him a dose, he then weighed him (only after I'd asked as the paperwork asks the weight when you write in the vacc info). He grabbed my kitten with one hand, held him at arms length and dumped him on the scale. When he returned him to me, he practically threw him at me saying 'have you got him' as he hurried me putting him in his basket. I then was herded out of the door. This complete disregard for my feelings and the state of the room (loose, torn and grubby plastic on the table, stains and marks on walls and cupboards) means that I will never return to this practise. I wouldn't trust them to look after my pet, as they didn't even do this when I was in the room.
Rachel Smith
30 Aug 2016
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommen...
Best vets we have ever been to, the care is 110%. We have 3 dogs and last December had to say goodnight to our 9yr old lab from a sudden illness, from start to finish Emma was great. A friend recommended Three Rivers and so do I. 10/10
Rosemary Russell May
23 Aug 2016
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of h...
They were brilliant recently when my family and I were holidaying on a Broads cruiser, when my daughters dog unfortunately eat a fishing line complete with hook and needed urgent medical care out of hours. I don't think we could have had better care anywhere else. Luckily Keira (the dog involved) has made a full recovery and is now doing well.
Lyn Dearing
22 Jul 2016
The staff are always helpful and friendly and our many pets over the years have always had sympathetic and compassionate care X
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