Fromus Veterinary Group Saxmundham
Saxmundham, Suffolk
General Info
Fromus Veterinary Group Saxmundham is situated in Saxmundham and renowned for thorough compassionate care. Pet owners appreciate the attention and detailed explanations they receive from the clinic’s staff. Whether it is for wellness visits or management of chronic illnesses, the professionals show empathy and attention to detail. The clinic offers a variety of general and specialized veterinary services to meet the diverse needs of pets. Clients repeatedly bring up the tranquil atmosphere, attentive staff, and a sense of partnership and trust that develops with each encounter. This blend of knowledge, skills, and community integration makes the practice an important part of the local veterinary community. The veterinary team assists pet owners in understanding and making informed decisions regarding their pets’ care. The veterinary team also supports pet owners navigating treatment decisions with clarity and reassurance. The veterinary team also assists pet owners in understanding the treatment decisions to be made for their pets. The veterinary team leads pet owners on the journey of treatment decisions with support and understanding. The veterinary team also supports pet owners navigating treatment decisions with confidence and clarity. The veterinary team helps pet owners by providing guidance and support as they navigate treatment decisions. The veterinary team, in turn, helps pet owners make the right decisions regarding their pets’ treatment options. The veterinary team supports pet owners as they make treatment decisions for their pets. The veterinary team ensures that owners understand the choices they have to make regarding their pet’s care. The team also helps pet owners understand the treatment steps and options. The veterinary team supports pet owners as they navigate treatment decisions with clarity and confidence. The team provides pet owners with clarity and support as they make treatment decisions. The veterinary team ensures that pet owners fully understand the treatment options and are comfortable with their decisions. The veterinary team assists pet owners in making informed decisions about their pets' health and treatment options.
Team
Rosemary Barker
Veterinarian
Ama Groza
Veterinarian
Andrew Soutar
Veterinarian
Lucy Berry
Nurse
Lucy Crisp
Nurse
Bronwyn Nicholls
Nurse
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Reviews
Ian Jackaman
23 Jun 2025
REPORT
We had a bad experience with this vet. Please bear in mind that they are all about the money and can be not very nice.
Julia
11 Apr 2024
REPORT
Have used this practice for 19 years and have never been treated so badly as this afternoon.
Prices have gone up a lot since the takeover by CVS but that has not bothered me, what I am utterly shocked...
Have used this practice for 19 years and have never been treated so badly as this afternoon.
Prices have gone up a lot since the takeover by CVS but that has not bothered me, what I am utterly shocked by was the appalling service I received today.
I was asked to bring in my aged cat in order to get flea treatment for my 3 cats, no problem with that, they chose the time I was there on the dot.
The wait went on and on and my boy was getting distressed he's 16+ and can only hold his wee for so long. I asked if they could allow him to use a litter tray at which point the receptionist was dismissive, rude, surly and extremely uncaring and unhelpful taking the time to complain in my general direction about her working conditions and the lack of veterinary staff.
When I said I'd find a vet elsewhere as my cat was getting too distressed to wait over 35mins with no end in sight.
The receptionist then thought it appropriate to shout across the waiting room that I owed them money for the invoice, for flea treatment which they had not given me as they were unable to provide anyone to look at my cat.
I have made a formal complaint, this behaviour is unacceptable. For all the policies on Zero Tolerance for bad behaviour towards staff, which I totally support, they forgot to mention to this member of staff that clients and animals deserve a modicum of respect also.
If you are in this area I'd use one of the few still independent vets around and about.
Sorry Fromus but your staff have totally let you down today.
Steve Barker
13 Jul 2018
REPORT
Sadly only with them for a short time as our two Yorkies were very ill, but even so they were absolutely brilliant, very caring and sympathetic. If I do ever have another pet I wouldn't hesitate to re...
Sadly only with them for a short time as our two Yorkies were very ill, but even so they were absolutely brilliant, very caring and sympathetic. If I do ever have another pet I wouldn't hesitate to register with them again.
Rozanne Bryant
13 Jun 2018
REPORT
Have always been very pleased with service we have received, my dog loves going there!
Carol Bird
8 Jun 2018
REPORT
Took my dog stig for a pedicure we were both treated very well staff very nice
Chris Church
29 Apr 2018
REPORT
Helpful staff very friendly great service
Chris Barclay
7 Mar 2018
REPORT
Okay vets. Not a lot of continuity of care over longer periods of time but the young vets I have encountered have all been king and competent.
Andrea Gwinnett
1 Nov 2017
REPORT
Helpful and kind staff, nearly always able to have a appointment the same day
ken church
29 Aug 2017
REPORT
They are good with the dogs and they make you feel good about taking your pet there
Sarah HUNT
4 Aug 2017
REPORT
I rescued a wounded bat on the 3 August 2017 the vets were wonderful. Their concern for the little creatures welfare was amazing as was the customer care. The vet took the time and trouble to phone an...
I rescued a wounded bat on the 3 August 2017 the vets were wonderful. Their concern for the little creatures welfare was amazing as was the customer care. The vet took the time and trouble to phone and let me know that they had to put the bat down this went beyond the call of duty. thank you so much for your help. I would highly recommend this veterinary group. Sarah Hunt
Mull Fail
1 Apr 2017
REPORT
Very good local vets.
Renata Langford
27 Mar 2017
REPORT
I had to have my beloved rescue cat put to sleep today. The vet could not have been kinder. However, the receptionist was disinterested and, frankly, rude.
wearetopcats
16 Feb 2017
REPORT
--
26 Oct 2016
REPORT
One or two very nice staff members among some who are unpleasant.
Ann Hadlow
13 Oct 2016
REPORT
Having moved to the area last year with two dogs, I registered with this vets and have received help, advice, co-operation and exceptional service from knowledgeable, kind and helpful staff. Very happ...
Having moved to the area last year with two dogs, I registered with this vets and have received help, advice, co-operation and exceptional service from knowledgeable, kind and helpful staff. Very happy that we found a good vet practice for our pets.
Lyn Jackson
11 Sep 2016
REPORT
My 7 month puppy fell ill on the day I was flying out to Canada for two weeks. My niece who was dog sitting for me at the time got great support through his illness. The practice kept me informed on...
My 7 month puppy fell ill on the day I was flying out to Canada for two weeks. My niece who was dog sitting for me at the time got great support through his illness. The practice kept me informed on his progress which really helped to set my mind at rest. They were also very efficient on processing the insurance paperwork on my return.
Simon Oakley
25 Jun 2016
REPORT
Very friendly and knowledgeable staff. We never have to wait long for an appointment, often we can get one the same day as phoning.
Photo Gallery
Book an Appointment
FAQs
Where is Fromus Veterinary Group Saxmundham located?
Fromus Veterinary Group Saxmundham is located at Fromus House, Street Farm Rd, Saxmundham, Suffolk IP17 1DU. It's easily accessible to pet owners in the Saxmundham area and surrounding communities.
What time does Fromus Veterinary Group Saxmundham open and close each day?
Fromus Veterinary Group Saxmundham is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 16:00 PM. They are closed on Sundays.
Is Fromus Veterinary Group Saxmundham open on Saturdays?
Yes, Fromus Veterinary Group Saxmundham is open on Saturdays. Their Saturday hours are 08:00AM to 16:00 PM.
Is Fromus Veterinary Group Saxmundham open on Sundays?
No, Fromus Veterinary Group Saxmundham is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Fromus Veterinary Group Saxmundham?
You can book an appointment online with Fromus Veterinary Group Saxmundham via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Fromus Veterinary Group Saxmundham offer?
Fromus Veterinary Group Saxmundham in Saxmundham offers a range of veterinary services, including Acupuncture, Avian (Bird) Care, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Fromus Veterinary Group Saxmundham offer vaccinations for pets?
Yes, Fromus Veterinary Group Saxmundham provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Saxmundham clinic.
Does Fromus Veterinary Group Saxmundham offer pet dental care?
Absolutely. Fromus Veterinary Group Saxmundham offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Fromus Veterinary Group Saxmundham?
Fromus Veterinary Group Saxmundham does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Saxmundham.
Does Fromus Veterinary Group Saxmundham provide boarding or kennel services?
Yes, Fromus Veterinary Group Saxmundham has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Fromus Veterinary Group Saxmundham?
Fromus Veterinary Group Saxmundham provides spaying and neutering services for pets. Their veterinary team in Saxmundham has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Fromus Veterinary Group Saxmundham microchip my pet?
Yes, Fromus Veterinary Group Saxmundham offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 7:00 PM
Tuesday
Tue
8:00 AM – 7:00 PM
Wednesday
Wed
8:00 AM – 7:00 PM
Thursday
Thu
8:00 AM – 7:00 PM
Friday
Fri
8:00 AM – 7:00 PM
Saturday
Sat
8:00 AM – 4:00 PM
Services
Acupuncture
Avian (Bird) Care
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Dental Radiographs
Dermatology
Diagnostics
Emergency Care
Endoscopy
Equine Care
Exotic Pet Care
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Parasite Prevention
Pet Euthanasia
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Ultrasound
Vaccinations
Wellness Exams
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Fromus Veterinary Group Saxmundham
Saxmundham, Suffolk
Fromus House, Street Farm Rd
Saxmundham Suffolk IP17 1DU
Book an Appointment
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General Info
Fromus Veterinary Group Saxmundham is situated in Saxmundham and renowned for thorough compassionate care. Pet owners appreciate the attention and detailed explanations they receive from the clinic’s staff. Whether it is for wellness visits or management of chronic illnesses, the professionals show empathy and attention to detail. The clinic offers a variety of general and specialized veterinary services to meet the diverse needs of pets. Clients repeatedly bring up the tranquil atmosphere, attentive staff, and a sense of partnership and trust that develops with each encounter. This blend of knowledge, skills, and community integration makes the practice an important part of the local veterinary community. The veterinary team assists pet owners in understanding and making informed decisions regarding their pets’ care. The veterinary team also supports pet owners navigating treatment decisions with clarity and reassurance. The veterinary team also assists pet owners in understanding the treatment decisions to be made for their pets. The veterinary team leads pet owners on the journey of treatment decisions with support and understanding. The veterinary team also supports pet owners navigating treatment decisions with confidence and clarity. The veterinary team helps pet owners by providing guidance and support as they navigate treatment decisions. The veterinary team, in turn, helps pet owners make the right decisions regarding their pets’ treatment options. The veterinary team supports pet owners as they make treatment decisions for their pets. The veterinary team ensures that owners understand the choices they have to make regarding their pet’s care. The team also helps pet owners understand the treatment steps and options. The veterinary team supports pet owners as they navigate treatment decisions with clarity and confidence. The team provides pet owners with clarity and support as they make treatment decisions. The veterinary team ensures that pet owners fully understand the treatment options and are comfortable with their decisions. The veterinary team assists pet owners in making informed decisions about their pets' health and treatment options.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Acupuncture
Avian (Bird) Care
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Cold Laser Therapy
Dental Care
Dental Radiographs
Dermatology
Diagnostics
Emergency Care
Endoscopy
Equine Care
Exotic Pet Care
Grooming
Hospice and Palliative Care
In-House Pharmacy
Internal Medicine
Laboratory
Lameness Locator
Laser Therapy
Livestock/Farm Animal Care
Microchipping
Mobile Vet Services
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Parasite Prevention
Pet Euthanasia
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Senior Pet Care
Spay/Neuter
Surgery
Ultrasound
Vaccinations
Wellness Exams
Team
Rosemary Barker
Veterinarian
Ama Groza
Veterinarian
Andrew Soutar
Veterinarian
Lucy Berry
Nurse
Lucy Crisp
Nurse
Bronwyn Nicholls
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Ian Jackaman
23 Jun 2025
We had a bad experience with this vet. Please bear in mind that they are all about the money and can be not very nice.
Julia
11 Apr 2024
Have used this practice for 19 years and have never been treated so badly as this afternoon.
Prices have gone up a lot since the takeover by CVS but that has not bothered me, what I am utterly shocked...
Have used this practice for 19 years and have never been treated so badly as this afternoon.
Prices have gone up a lot since the takeover by CVS but that has not bothered me, what I am utterly shocked by was the appalling service I received today.
I was asked to bring in my aged cat in order to get flea treatment for my 3 cats, no problem with that, they chose the time I was there on the dot.
The wait went on and on and my boy was getting distressed he's 16+ and can only hold his wee for so long. I asked if they could allow him to use a litter tray at which point the receptionist was dismissive, rude, surly and extremely uncaring and unhelpful taking the time to complain in my general direction about her working conditions and the lack of veterinary staff.
When I said I'd find a vet elsewhere as my cat was getting too distressed to wait over 35mins with no end in sight.
The receptionist then thought it appropriate to shout across the waiting room that I owed them money for the invoice, for flea treatment which they had not given me as they were unable to provide anyone to look at my cat.
I have made a formal complaint, this behaviour is unacceptable. For all the policies on Zero Tolerance for bad behaviour towards staff, which I totally support, they forgot to mention to this member of staff that clients and animals deserve a modicum of respect also.
If you are in this area I'd use one of the few still independent vets around and about.
Sorry Fromus but your staff have totally let you down today.
Steve Barker
13 Jul 2018
Sadly only with them for a short time as our two Yorkies were very ill, but even so they were absolutely brilliant, very caring and sympathetic. If I do ever have another pet I wouldn't hesitate to re...
Sadly only with them for a short time as our two Yorkies were very ill, but even so they were absolutely brilliant, very caring and sympathetic. If I do ever have another pet I wouldn't hesitate to register with them again.
Rozanne Bryant
13 Jun 2018
Have always been very pleased with service we have received, my dog loves going there!
Carol Bird
8 Jun 2018
Took my dog stig for a pedicure we were both treated very well staff very nice
Chris Church
29 Apr 2018
Helpful staff very friendly great service
Chris Barclay
7 Mar 2018
Okay vets. Not a lot of continuity of care over longer periods of time but the young vets I have encountered have all been king and competent.
Andrea Gwinnett
1 Nov 2017
Helpful and kind staff, nearly always able to have a appointment the same day
ken church
29 Aug 2017
They are good with the dogs and they make you feel good about taking your pet there
Sarah HUNT
4 Aug 2017
I rescued a wounded bat on the 3 August 2017 the vets were wonderful. Their concern for the little creatures welfare was amazing as was the customer care. The vet took the time and trouble to phone an...
I rescued a wounded bat on the 3 August 2017 the vets were wonderful. Their concern for the little creatures welfare was amazing as was the customer care. The vet took the time and trouble to phone and let me know that they had to put the bat down this went beyond the call of duty. thank you so much for your help. I would highly recommend this veterinary group. Sarah Hunt
Mull Fail
1 Apr 2017
Very good local vets.
Renata Langford
27 Mar 2017
I had to have my beloved rescue cat put to sleep today. The vet could not have been kinder. However, the receptionist was disinterested and, frankly, rude.
wearetopcats
16 Feb 2017
--
26 Oct 2016
One or two very nice staff members among some who are unpleasant.
Ann Hadlow
13 Oct 2016
Having moved to the area last year with two dogs, I registered with this vets and have received help, advice, co-operation and exceptional service from knowledgeable, kind and helpful staff. Very happ...
Having moved to the area last year with two dogs, I registered with this vets and have received help, advice, co-operation and exceptional service from knowledgeable, kind and helpful staff. Very happy that we found a good vet practice for our pets.
Lyn Jackson
11 Sep 2016
My 7 month puppy fell ill on the day I was flying out to Canada for two weeks. My niece who was dog sitting for me at the time got great support through his illness. The practice kept me informed on...
My 7 month puppy fell ill on the day I was flying out to Canada for two weeks. My niece who was dog sitting for me at the time got great support through his illness. The practice kept me informed on his progress which really helped to set my mind at rest. They were also very efficient on processing the insurance paperwork on my return.
Simon Oakley
25 Jun 2016
Very friendly and knowledgeable staff. We never have to wait long for an appointment, often we can get one the same day as phoning.
Photo Gallery
FAQs
Where is Fromus Veterinary Group Saxmundham located?
Fromus Veterinary Group Saxmundham is located at Fromus House, Street Farm Rd, Saxmundham, Suffolk IP17 1DU. It's easily accessible to pet owners in the Saxmundham area and surrounding communities.
What time does Fromus Veterinary Group Saxmundham open and close each day?
Fromus Veterinary Group Saxmundham is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 16:00 PM. They are closed on Sundays.
Is Fromus Veterinary Group Saxmundham open on Saturdays?
Yes, Fromus Veterinary Group Saxmundham is open on Saturdays. Their Saturday hours are 08:00AM to 16:00 PM.
Is Fromus Veterinary Group Saxmundham open on Sundays?
No, Fromus Veterinary Group Saxmundham is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Fromus Veterinary Group Saxmundham?
You can book an appointment online with Fromus Veterinary Group Saxmundham via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Fromus Veterinary Group Saxmundham offer?
Fromus Veterinary Group Saxmundham in Saxmundham offers a range of veterinary services, including Acupuncture, Avian (Bird) Care, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Fromus Veterinary Group Saxmundham offer vaccinations for pets?
Yes, Fromus Veterinary Group Saxmundham provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Saxmundham clinic.
Does Fromus Veterinary Group Saxmundham offer pet dental care?
Absolutely. Fromus Veterinary Group Saxmundham offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Fromus Veterinary Group Saxmundham?
Fromus Veterinary Group Saxmundham does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Saxmundham.
Does Fromus Veterinary Group Saxmundham provide boarding or kennel services?
Yes, Fromus Veterinary Group Saxmundham has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Fromus Veterinary Group Saxmundham?
Fromus Veterinary Group Saxmundham provides spaying and neutering services for pets. Their veterinary team in Saxmundham has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Fromus Veterinary Group Saxmundham microchip my pet?
Yes, Fromus Veterinary Group Saxmundham offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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