Excellent service with friendly staff. The vets gave us all options for treatment of our dog and tried to keep cost down via those options. By not rushing into treatment and procedures that were not obviously needed they saved us close to £1000. Read Less

Friendly and accommodating with out of hours service available. The follow up consultation was easy to book and much cheaper than I would have expected. A monthly pet plan is available to spread the cost of yearly boosters and tick/flea treatment. Read Less

Visited Woodbridge and Ipswich a couple times with my African pygmy hedgehogs. Always had confident vets who adore my hedgehogs & really care about their health. Always greeted with friendly staff. Extremely happy customer! Will always use for my hedgehogs <3 I travel about 20 miles just for these vets! Thank you all very much for the positive experience. Read Less

Such a great shame that they have such great vets but then have a mark up on most of their drugs and flea/worming by over 200%. Please check out the prices on line before buying from this practice. I spoke to the Jo (one of the partners) and asked him why the drugs for my dog that she has to have and be on for the rest of her life are 60 per month more expensive than buying on line (even with the 11 prescription charge), HE COULD NOT JUSTIFY HIS PRICING. DISGUSTING!!! Read Less

Felixstowe branch are amazing I used to take animals years ago and now I'm a pet owner again and it's still the high level of customer service and cleanliness before I even get on to the staff Elaine , Mandy & Jenny all so passionate about every animal through that door and are a credit to your brand Read Less

Fantastic team at the Woodbridge branch. I moved from another practice a few years ago now, and I couldn't be happier. It feels as though they care about my dogs, and for an owner who loves them with every fibre of their body .... that's important to me. When one of our dogs was recently and sadly put to sleep - they were all very kind to me, even when I was being soppy and crying like a baby. Thank you. Read Less

Used their Felixstowe branch for over 20 years but never again. Misdiagnosed my dog causing her a month of misery and distress but the vet was so arrogant she stuck with her diagnoses of kidney disease and her treatment plan no matter what. After our complaint we were sent to the AHT where they had to keep her over night on an emergency drip, she actually had lymphoma and was given 2 weeks to live without treatment. I changed my older dog to another vets and they found out she was being overdosed on her Cushing's medication and was being pushed into Addisons. Made a complaint to their head office which was a waste of time, the reply I received was total rubbish and full of inaccuracies. The final insult to injury was the fact he constantly referred to my dog as a male, I think this demonstrates their lack of care and interest in my dog. Would never use again.Read Less

We've had nothing but the very best of care, under sometimes traumatic circumstances, from the wonderful team at your Woodbridge and Rendlesham surgeries. Thank you, especially for the marvellous job you did of putting Flash's face back together again. Sara, with Maggie, Dilly and Flash the greyhounds. Read Less