All of the team I've encountered at Blackwater Valley Vets have always been kind, caring and shown outstanding professionalism. They're compassionate, put animals first and I trust them completely. I highly recommend them! Read Less

We took our gorgeous boy Bert herr on the 23rd December, as our usual vets was closed. It turned out to be his last journey. The guys here were nothing short of exemplary. Totally professional and truly sympathetic. We were given all the time we needed and they made all the relevant phone calls to Dignity for us to arrange pick up. They couldn't have done more for us. As I said they aren't our vets, and when speaking with them over the phone they quoted us £75 just for consultation because of this. After I had paid and we had got home, we actually read the invoice. They had only charged us £20 for the consultation. That made us think even more highly of them. Brilliant brilliant brillant. They will be receiving a card and chocolates. The practice owners should be so proud of the team they have there. Because of this experience we will be changing vets for our other dog to this chain. Not because there is anything wrong with our current one, far from it. But this level of service I don't think can be matched. Read Less

Honestly the best vet i have ever been to. Everyone who works here is really lovely and the vets are so thorough and really care about the animals welfare. One vet, i think his name is George, is especially brilliant. I find them so helpful and kind.I thoroughly recommend. Read Less

The best VET around. I have been there with several hamster, 2 dogs, some rabbits and recently 2 rats. They always know what they are talking about. If one of them doesn't, they will consult with one who does. I have had nothing but amazing experience with them. Recently we went there with 2 rats with respiratory disease. We had initially gone to the Pets at Home vet as they were purchased there and we had a voucher for the vet. Major disaster, nearly killed them. So we went to BVVC and the lady was so helpful. Explained everything and our rats are just fine again. HIGHLY RECOMMENDED!!! Read Less

Opening time tardy. Wanted to register my dog, book an appointment for him as he was ill & felt exploited over extra fees because it was an Easter holiday i could not afford. Doesn't strike me as compassionate. Read Less

My cat mcfluffers has been going to this vets for about 10 years. For the last year or so he suffered from heart failure. Saturday night he had a blood clot and we rushed him to out of hours and heartbreakingly we had to have him put to sleep.. however, he wouldn't have survived as long as he did if it wasn't for George and Audra going the extra mile. They did absolutely everything they could to keep him going, a real support and knew their knowledge thoroughly, I could not recommend them enough. Every member of staff at this vets has been amazing and I'm so greatful to you all. Rip mcfluffersRead Less

Cannot fault the fabulous care we have received over the years at this practice with our various animals. This past week they have really gone that extra mile when caring for my Persian cat. Thank you to all the team who helped Pearl. Read Less

Visiting the area and went to the vets to buy some flea treatment for my Yorkie....said l was not a regular.....seemed that soon as l said that the receptionists mood changed....was told l cannot buy it without a vet consultation.....went elsewhere and was sold over the counter......no impressed....! Read Less

I would highly recommend this veterinary practice. We have been with the practice since we got our first pup 9 years ago who has since sadly passed. Throughout his life we always considered he had the most wonderful and personable care from Vladimir and George and the lovely nurses. He had a few health problems and we always felt that we got sound advice and expert care on all levels. We now have two more additions to our family and would not consider anywhere else other than this surgery for the expertise and care they offer. Read Less

Couldn't be happier with Gordon Road vets. My lil pickle Figaro was poorly on Easter Sunday, the vet had left for the day but he came back to see her as I was so worried! A quick jab and she's back to being a little monkey. Brilliant, caring service couldn't recommended them more! Thanks. Read Less

Can't praise everyone there highly enough! Lovely staff, always so friendly, and go out of their way to help. We go there with our 2 house rabbits & 2 dogs & always brilliant care by very knowledgable & experienced staff. Highly recommend X Read Less

This is the only vets I will use in the area, I have been registered with them for a number of years and they are very experienced, Djordje (George) being especially talented with a wealth of experience. Our 3 cats have been looked after so well by them, especially our cat that has a disability. All our cats are all very relaxed there and the vets treat them like one of their own pets. The vet nurses and staff are helpful and friendly too, I wouldn't go anywhere else. Read Less