East Grinstead Veterinary Centre
East Grinstead, Surrey
General Info
East Grinstead Veterinary Centre established its presence among local animal enthusiasts by operating from its convenient East Grinstead location where it became a familiar entity for those seeking veterinary services. Pet owners from nearby communities can access consistent care because of the clinic’s position in Surrey. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. East Grinstead Veterinary Centre establishes an organized and serene environment to reduce anxiety for both pets and their owners. The veterinary team in East Grinstead manages diverse medical requirements which include dermatological conditions, dental problems, and mobility issues. The clinic handles urgent issues like infections and digestive changes while maintaining expertise in wellness visits and preventive plans. The East Grinstead Veterinary Centre serves as a crucial resource for Surrey families facing challenging diagnoses or maintaining elderly pets with chronic ailments. Visitors frequently comment on the clinic’s communication approach which stands out as both clear and compassionate while remaining straightforward. Pet owners experience a heightened sense of assurance regarding their animal care choices through this support. A significant number of clients maintain long-term relationships with the business because they perceive a reliable service which enables them to develop trust gradually. The veterinary staff's expertise in both basic and advanced topics positions them as ideal guides for long-term animal care. The East Grinstead Veterinary Centre experiences expansion due to increasing numbers of pet owners relocating to the East Grinstead area or seeking nearby veterinary services. The clinic's involvement with the local pet community establishes a network for responsible ownership combined with attentive animal care. In Surrey, this practice stands as a dependable option for those needing established veterinary services that cover both routine check-ups and responsive care. Inhabitants of East Grinstead together with those from adjacent Surrey communities frequently express gratitude for the proximity of East Grinstead Veterinary Centre. A demand for straightforward and empathetic veterinary care persists among both new pet owners seeking guidance and longtime clients managing special conditions. This practice serves as a key component in performing essential community functions.
Services
Dental
Endoscopy
Laboratory
Ophthalmology
Surgery
Reviews
J
11 Nov 2019
REPORT
Vet was lovely 😊 The bill was very expensive. Don’t have insurance as very expensive as your pet gets older so have a building society account instead! Which is now empty! I am now looking round for ...
Vet was lovely 😊 The bill was very expensive. Don’t have insurance as very expensive as your pet gets older so have a building society account instead! Which is now empty! I am now looking round for a vet that isn’t all about money 💰 I would not recommend this vet.
D Lee
25 Apr 2019
REPORT
Have been using this practice for the past 30 years, and recently had my beloved little cat put to sleep by Lucinda. Lucinda was wonderful as always, kind, gentle and compassionate, as was the lovely ...
Have been using this practice for the past 30 years, and recently had my beloved little cat put to sleep by Lucinda. Lucinda was wonderful as always, kind, gentle and compassionate, as was the lovely nurse Amber who helped during the consult.
J Canon
23 Oct 2018
REPORT
I am absolutely appalled at this practice. We took our family dog there, after much deliberation over who we felt would take the best care of him and us in the local area, and East Grinstead Veterinar...
I am absolutely appalled at this practice. We took our family dog there, after much deliberation over who we felt would take the best care of him and us in the local area, and East Grinstead Veterinary Hospital came out as the practice we felt best about. How wrong were we?!
Our (too) active dog was diagnosed with ligament damage after some overzealous activity and subsequently needed operating on. As you may expect this wasn't cheap so we instigated a claim with our insurer. A few weeks prior to his injury, we changed our pet insurance upon renewal date as we needed a provider that better catered for him now he was a little older, thank God we did....
Well, that's what we thought. The operation went fine however, due to a administrative error on the vet's part, they declared on our insurance notes that our dog was injured before our insurance was renewed, simply by putting the wrong date of the month on the form; human error you would say.
As simple as this may sound to remedy, the vet denied their wrong doing and have failed to review or correct this despite our amicable approach and various conversations with seemingly a string of staff with no idea. Our insurer, and other vets have all told us how easy this would be to change (our insurer agreed to accept a claim with the correct date), but this vet refused to admit that they are wrong and has been dishonest from the beginning of reporting the matter. Who knows why, but this is absolutely disgraceful and it is evident that what they care about is money, nothing more, certainly not their clients. Your animal I am afraid is just another walking bag of cash.
The result for us is that our insurance will not cover the cost of the treatment and we are hugely out of pocket, when our insurance would have covered us. As skilled as these people may be (well, I'm not so sure now) operating a knife, clearly they lack skill in the administrative part of their business, with no ability to provide attention to accuracy or common sense.
I would NEVER entrust any animal of mine to them again and I will actively discourage others from using them for both human and animal's sake via any means I am asked, private and public. Having read some of the other negative Google reviews (I wish I had before), I can see why they have been left and I would have avoided from the start.
Please accept this as your warning before engaging with this business. Awful, awful practice.
jaminsong homeasgerd
20 Jun 2018
REPORT
I recommend these vets, I have used them for sometime now and can't fault them, I've only used there out of hours vets once where I unfortunately found someone cat half dead :( and they were brilliant...
I recommend these vets, I have used them for sometime now and can't fault them, I've only used there out of hours vets once where I unfortunately found someone cat half dead :( and they were brilliant!!!
Pippa Lane
26 May 2018
REPORT
Simon is one of the best. Honest and caring my Buddy loved him and hopefully Bear will too. Used this practice along with Copthorne for 15 years. I appreciate all the vets time and effort.
Pat Whybrow
24 Jul 2017
REPORT
I had to call the emergency vet to my very sick dog
yesterday afternoon (Sunday) and although he had just
finished his morning emergency clinic and was off duty he
made a home visit, he was with us i...
I had to call the emergency vet to my very sick dog
yesterday afternoon (Sunday) and although he had just
finished his morning emergency clinic and was off duty he
made a home visit, he was with us in less than 30 mins.
Unfortunately he had to put our beloved pet to sleep but we
cannot thank him enough for the caring way he did it leaving
us all the time we needed to say our goodbyes. He not only
looked after our pet but us as well. I was so upset that I
can't remember the vets name but I would like to thank him
and all the staff who have looked after all our dogs over the
past 40 years they have all been wonderful.
Chris Munro
6 Jul 2017
REPORT
Very unwelcoming, not willing to give price of x-ray and almost found it funny the fact we did not have insurance.
Vet ok, but must be in a hurry as needles from last customer was left out on side, p...
Very unwelcoming, not willing to give price of x-ray and almost found it funny the fact we did not have insurance.
Vet ok, but must be in a hurry as needles from last customer was left out on side, potential hazard for scared pet!
Also very expensive, appointment and painkillers nearly £50!!!!
Avoid and look at other vets.
Hilary Maughan
18 Mar 2017
REPORT
A first rate practice, with superb caring, professional staff in a delightful building in the heart of East Grinsted. The 'Go-To' Place for your families favourite pets! Highly recommend.
Lorraine Gravett
12 Feb 2017
REPORT
The teams at all three locations are brilliant, the vets are very knowledgeable and put me at ease. I would highly recommend to anyone who has a pet
Hannah Billings
26 Jan 2017
REPORT
These guys cannot do enough for that hairy member of your family - always going above and beyond - I have no hesitation in recommending them...
Luciano Musetti
4 Jan 2017
REPORT
Our Teddy the Border Terrier would like to say a big thank you to Richard and the team at East Grinstead veterinary hospital for taking such good care of him when he had a lump removed from his leg. ...
Our Teddy the Border Terrier would like to say a big thank you to Richard and the team at East Grinstead veterinary hospital for taking such good care of him when he had a lump removed from his leg. He had his stitches out today and he's back to bouncing around like a 10 year old puppy! Thank you again.....
Kizzy Lei Stoner
6 Dec 2016
REPORT
I just wanted to thank the staff for being kind and considerate, I called this morning due to my animal needing to be put to sleep managed to give me appointment today. Also very kind as I was crying ...
I just wanted to thank the staff for being kind and considerate, I called this morning due to my animal needing to be put to sleep managed to give me appointment today. Also very kind as I was crying on arrival and they were so kind and could tell I was upset over it all, asked me if I wanted a drink and gave me some tissues. I've used other vets in the past for when that time has come in an animals life and never have been comforted about it. Thank you
Caroline Newman
28 Oct 2016
REPORT
Wow, what wonderful service we had for our beautiful daughter Sasha, the 10 yrs and 8 month old Dobermann. Both Ben and Jake have been amazing throughout her illnesses.I cannot thank them enough for t...
Wow, what wonderful service we had for our beautiful daughter Sasha, the 10 yrs and 8 month old Dobermann. Both Ben and Jake have been amazing throughout her illnesses.I cannot thank them enough for their care, treatment, and humour throughout. Thank you both. Sasha sends a big woof and lick too!
Selina Joan Jones
7 Oct 2016
REPORT
Absolutely amazing people saved my little cat Alice. She got run over. They are fantastic at what they do. Very friendly and understanding. So so happy my little Alice is home. Thank you all very mu...
Absolutely amazing people saved my little cat Alice. She got run over. They are fantastic at what they do. Very friendly and understanding. So so happy my little Alice is home. Thank you all very much. Xxxx
Sheila Clark
19 Aug 2016
REPORT
I can recommend the vets at The East Grinstead Veterinary Hospital without hesitation. They have always been so kind and caring particularly Lucinda when dealing with the loss of our old dog Angus. Wh...
I can recommend the vets at The East Grinstead Veterinary Hospital without hesitation. They have always been so kind and caring particularly Lucinda when dealing with the loss of our old dog Angus. Whenever I have to go I know that my dog will get the best treatment.Simon has been treating my dog recently and it has transformed the quality of her life. I cannot thank them enough for all they have done for us, they are the best!
Elaine Silverton
13 Aug 2016
REPORT
Huge thanks to this very caring & professional practice .
We recently had our Cockapoo puppy Molly spayed here & were understandably nervous for her.
She came out of the operation with a tiny & very n...
Huge thanks to this very caring & professional practice .
We recently had our Cockapoo puppy Molly spayed here & were understandably nervous for her.
She came out of the operation with a tiny & very neat little scar & was back to her normal self the very next morning .
No hesitation in recommending this veterinary hospital as first class .
James Scrivener
12 Aug 2016
REPORT
Excellent vets
We are always happy with the care taken over our dog here, especially after her recent visit for her tail trauma. Richard and Lucinda were wonderful. Recommended to all.
Louise Saille
12 Aug 2016
REPORT
This Veterinary hospital offers the most fantastic service, brilliant staff, who really care, staying up all night nursing my little cat through a terrible injury. The vet & nurse looked after my cat ...
This Veterinary hospital offers the most fantastic service, brilliant staff, who really care, staying up all night nursing my little cat through a terrible injury. The vet & nurse looked after my cat (& me) when she accidentally impaled herself on a fence, requiring immediate surgery on her chin and jaw. They were so caring & I would reccommend them to everyone.
Pat Cerullo
11 Aug 2016
REPORT
Been coming to east grinstead vets for the last 6 years with our dogs and cats. Have had wonderful 1st class treatment for all our pets Thank you to all the team of vets ,nurses and receptionists for ...
Been coming to east grinstead vets for the last 6 years with our dogs and cats. Have had wonderful 1st class treatment for all our pets Thank you to all the team of vets ,nurses and receptionists for making our animals feel so relaxed and special ,and for all the top class care they have received . We would highly recommend them to our friends
Jennifer Goddard
8 Aug 2016
REPORT
Thank you so much for the excellent care given to Maunu and the support given to us by Simon and all of you. We have used your practice for many years and will continue to do so. We would thoroughly r...
Thank you so much for the excellent care given to Maunu and the support given to us by Simon and all of you. We have used your practice for many years and will continue to do so. We would thoroughly recommend them. Thanking you once again.
janette lands
30 Jul 2016
REPORT
DO NOT TAKE YOUR ANIMAL TO EGVH : We rushed our little dog Lilly to Blackberry Road clinic at 3.30pm after she was stung multiple time by a swarm of bees. whilst we were out walking. Blackberry Road...
DO NOT TAKE YOUR ANIMAL TO EGVH : We rushed our little dog Lilly to Blackberry Road clinic at 3.30pm after she was stung multiple time by a swarm of bees. whilst we were out walking. Blackberry Road vets treated her for an hour and at 4.30 we were told the vets were going home, despite the fact she was bleeding internally vomiting blood and passing blood and unable to stand, we were told to take her home as they didn't have an out of hours service and were handed a card for EGVH. Within 45 mins we were at the hospital with Lilly as she had lost a lot of blood. This was classed as out of hours, it was about 5.45. The vet, Lucinda, told us the assessment would cost 200 pounds and it took about five minutes, she told us that Lilly was unlikely to make it and that we should consider Euthanasia. Lucinda was aloof, detached and uncaring. She asked if we would sign forms for euthanasia and also told us the duty nurse would have to sleep but I asked that she monitored Lilly. As Lilly was so poorly we had no choice but to leave her here, it was so upsetting. I got a call at 3pm and Lucinda, she said Lilly wouldn't make it, I asked to see her and reluctantly she allowed me to visit. She kept suggesting euthanasia and I Left refusing, she told me to go as she was busy. She told me they helped them along and I said please don't if I am not here, I still have hope. She called me within the hour to say Lilly had died. I will never know if she was 'helped'. The whole time I was there a dog cried continuously in the next room, no one at any time went into it. Total cost for these few hours of uncaring horrendous service was: 780 pounds. Shame on you Blackberry Road and East Grinstead VH. One star added to allow me to post
Emma Richardson
1 Jul 2016
REPORT
Thank you all so so much for looking after my bunny Velma, you all did such an amazing job with her and you were a huge support to me, Claire is in one word AMAZING!!! And all the nursing staff are si...
Thank you all so so much for looking after my bunny Velma, you all did such an amazing job with her and you were a huge support to me, Claire is in one word AMAZING!!! And all the nursing staff are simply the best, I thank you all from the bottom of my heart, my little lady is home healthy and happy xx
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
+44 1342 323072
Business Hours
Monday
Mon
08:30AM-18:00PM
Tuesday
Tue
08:30AM-18:00PM
Wednesday
Wed
08:30AM-18:00PM
Thursday
Thu
08:30AM-18:00PM
Friday
Fri
08:30AM-18:00PM
Saturday
Sat
08:30AM-12:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
East Grinstead Veterinary Centre
East Grinstead, Surrey
General Info
East Grinstead Veterinary Centre established its presence among local animal enthusiasts by operating from its convenient East Grinstead location where it became a familiar entity for those seeking veterinary services. Pet owners from nearby communities can access consistent care because of the clinic’s position in Surrey. Depending on individual cases, services might encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. East Grinstead Veterinary Centre establishes an organized and serene environment to reduce anxiety for both pets and their owners. The veterinary team in East Grinstead manages diverse medical requirements which include dermatological conditions, dental problems, and mobility issues. The clinic handles urgent issues like infections and digestive changes while maintaining expertise in wellness visits and preventive plans. The East Grinstead Veterinary Centre serves as a crucial resource for Surrey families facing challenging diagnoses or maintaining elderly pets with chronic ailments. Visitors frequently comment on the clinic’s communication approach which stands out as both clear and compassionate while remaining straightforward. Pet owners experience a heightened sense of assurance regarding their animal care choices through this support. A significant number of clients maintain long-term relationships with the business because they perceive a reliable service which enables them to develop trust gradually. The veterinary staff's expertise in both basic and advanced topics positions them as ideal guides for long-term animal care. The East Grinstead Veterinary Centre experiences expansion due to increasing numbers of pet owners relocating to the East Grinstead area or seeking nearby veterinary services. The clinic's involvement with the local pet community establishes a network for responsible ownership combined with attentive animal care. In Surrey, this practice stands as a dependable option for those needing established veterinary services that cover both routine check-ups and responsive care. Inhabitants of East Grinstead together with those from adjacent Surrey communities frequently express gratitude for the proximity of East Grinstead Veterinary Centre. A demand for straightforward and empathetic veterinary care persists among both new pet owners seeking guidance and longtime clients managing special conditions. This practice serves as a key component in performing essential community functions.
Business Hours
Monday
08:30AM-18:00PM
Tuesday
08:30AM-18:00PM
Wednesday
08:30AM-18:00PM
Thursday
08:30AM-18:00PM
Friday
08:30AM-18:00PM
Saturday
08:30AM-12:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Endoscopy
Laboratory
Ophthalmology
Surgery
Reviews
J
11 Nov 2019
Vet was lovely 😊 The bill was very expensive. Don’t have insurance as very expensive as your pet gets older so have a building society account instead! Which is now empty! I am now looking round for ...
Vet was lovely 😊 The bill was very expensive. Don’t have insurance as very expensive as your pet gets older so have a building society account instead! Which is now empty! I am now looking round for a vet that isn’t all about money 💰 I would not recommend this vet.
D Lee
25 Apr 2019
Have been using this practice for the past 30 years, and recently had my beloved little cat put to sleep by Lucinda. Lucinda was wonderful as always, kind, gentle and compassionate, as was the lovely ...
Have been using this practice for the past 30 years, and recently had my beloved little cat put to sleep by Lucinda. Lucinda was wonderful as always, kind, gentle and compassionate, as was the lovely nurse Amber who helped during the consult.
J Canon
23 Oct 2018
I am absolutely appalled at this practice. We took our family dog there, after much deliberation over who we felt would take the best care of him and us in the local area, and East Grinstead Veterinar...
I am absolutely appalled at this practice. We took our family dog there, after much deliberation over who we felt would take the best care of him and us in the local area, and East Grinstead Veterinary Hospital came out as the practice we felt best about. How wrong were we?!
Our (too) active dog was diagnosed with ligament damage after some overzealous activity and subsequently needed operating on. As you may expect this wasn't cheap so we instigated a claim with our insurer. A few weeks prior to his injury, we changed our pet insurance upon renewal date as we needed a provider that better catered for him now he was a little older, thank God we did....
Well, that's what we thought. The operation went fine however, due to a administrative error on the vet's part, they declared on our insurance notes that our dog was injured before our insurance was renewed, simply by putting the wrong date of the month on the form; human error you would say.
As simple as this may sound to remedy, the vet denied their wrong doing and have failed to review or correct this despite our amicable approach and various conversations with seemingly a string of staff with no idea. Our insurer, and other vets have all told us how easy this would be to change (our insurer agreed to accept a claim with the correct date), but this vet refused to admit that they are wrong and has been dishonest from the beginning of reporting the matter. Who knows why, but this is absolutely disgraceful and it is evident that what they care about is money, nothing more, certainly not their clients. Your animal I am afraid is just another walking bag of cash.
The result for us is that our insurance will not cover the cost of the treatment and we are hugely out of pocket, when our insurance would have covered us. As skilled as these people may be (well, I'm not so sure now) operating a knife, clearly they lack skill in the administrative part of their business, with no ability to provide attention to accuracy or common sense.
I would NEVER entrust any animal of mine to them again and I will actively discourage others from using them for both human and animal's sake via any means I am asked, private and public. Having read some of the other negative Google reviews (I wish I had before), I can see why they have been left and I would have avoided from the start.
Please accept this as your warning before engaging with this business. Awful, awful practice.
jaminsong homeasgerd
20 Jun 2018
I recommend these vets, I have used them for sometime now and can't fault them, I've only used there out of hours vets once where I unfortunately found someone cat half dead :( and they were brilliant...
I recommend these vets, I have used them for sometime now and can't fault them, I've only used there out of hours vets once where I unfortunately found someone cat half dead :( and they were brilliant!!!
Pippa Lane
26 May 2018
Simon is one of the best. Honest and caring my Buddy loved him and hopefully Bear will too. Used this practice along with Copthorne for 15 years. I appreciate all the vets time and effort.
Pat Whybrow
24 Jul 2017
I had to call the emergency vet to my very sick dog
yesterday afternoon (Sunday) and although he had just
finished his morning emergency clinic and was off duty he
made a home visit, he was with us i...
I had to call the emergency vet to my very sick dog
yesterday afternoon (Sunday) and although he had just
finished his morning emergency clinic and was off duty he
made a home visit, he was with us in less than 30 mins.
Unfortunately he had to put our beloved pet to sleep but we
cannot thank him enough for the caring way he did it leaving
us all the time we needed to say our goodbyes. He not only
looked after our pet but us as well. I was so upset that I
can't remember the vets name but I would like to thank him
and all the staff who have looked after all our dogs over the
past 40 years they have all been wonderful.
Chris Munro
6 Jul 2017
Very unwelcoming, not willing to give price of x-ray and almost found it funny the fact we did not have insurance.
Vet ok, but must be in a hurry as needles from last customer was left out on side, p...
Very unwelcoming, not willing to give price of x-ray and almost found it funny the fact we did not have insurance.
Vet ok, but must be in a hurry as needles from last customer was left out on side, potential hazard for scared pet!
Also very expensive, appointment and painkillers nearly £50!!!!
Avoid and look at other vets.
Hilary Maughan
18 Mar 2017
A first rate practice, with superb caring, professional staff in a delightful building in the heart of East Grinsted. The 'Go-To' Place for your families favourite pets! Highly recommend.
Lorraine Gravett
12 Feb 2017
The teams at all three locations are brilliant, the vets are very knowledgeable and put me at ease. I would highly recommend to anyone who has a pet
Hannah Billings
26 Jan 2017
These guys cannot do enough for that hairy member of your family - always going above and beyond - I have no hesitation in recommending them...
Luciano Musetti
4 Jan 2017
Our Teddy the Border Terrier would like to say a big thank you to Richard and the team at East Grinstead veterinary hospital for taking such good care of him when he had a lump removed from his leg. ...
Our Teddy the Border Terrier would like to say a big thank you to Richard and the team at East Grinstead veterinary hospital for taking such good care of him when he had a lump removed from his leg. He had his stitches out today and he's back to bouncing around like a 10 year old puppy! Thank you again.....
Kizzy Lei Stoner
6 Dec 2016
I just wanted to thank the staff for being kind and considerate, I called this morning due to my animal needing to be put to sleep managed to give me appointment today. Also very kind as I was crying ...
I just wanted to thank the staff for being kind and considerate, I called this morning due to my animal needing to be put to sleep managed to give me appointment today. Also very kind as I was crying on arrival and they were so kind and could tell I was upset over it all, asked me if I wanted a drink and gave me some tissues. I've used other vets in the past for when that time has come in an animals life and never have been comforted about it. Thank you
Caroline Newman
28 Oct 2016
Wow, what wonderful service we had for our beautiful daughter Sasha, the 10 yrs and 8 month old Dobermann. Both Ben and Jake have been amazing throughout her illnesses.I cannot thank them enough for t...
Wow, what wonderful service we had for our beautiful daughter Sasha, the 10 yrs and 8 month old Dobermann. Both Ben and Jake have been amazing throughout her illnesses.I cannot thank them enough for their care, treatment, and humour throughout. Thank you both. Sasha sends a big woof and lick too!
Selina Joan Jones
7 Oct 2016
Absolutely amazing people saved my little cat Alice. She got run over. They are fantastic at what they do. Very friendly and understanding. So so happy my little Alice is home. Thank you all very mu...
Absolutely amazing people saved my little cat Alice. She got run over. They are fantastic at what they do. Very friendly and understanding. So so happy my little Alice is home. Thank you all very much. Xxxx
Sheila Clark
19 Aug 2016
I can recommend the vets at The East Grinstead Veterinary Hospital without hesitation. They have always been so kind and caring particularly Lucinda when dealing with the loss of our old dog Angus. Wh...
I can recommend the vets at The East Grinstead Veterinary Hospital without hesitation. They have always been so kind and caring particularly Lucinda when dealing with the loss of our old dog Angus. Whenever I have to go I know that my dog will get the best treatment.Simon has been treating my dog recently and it has transformed the quality of her life. I cannot thank them enough for all they have done for us, they are the best!
Elaine Silverton
13 Aug 2016
Huge thanks to this very caring & professional practice .
We recently had our Cockapoo puppy Molly spayed here & were understandably nervous for her.
She came out of the operation with a tiny & very n...
Huge thanks to this very caring & professional practice .
We recently had our Cockapoo puppy Molly spayed here & were understandably nervous for her.
She came out of the operation with a tiny & very neat little scar & was back to her normal self the very next morning .
No hesitation in recommending this veterinary hospital as first class .
James Scrivener
12 Aug 2016
Excellent vets
We are always happy with the care taken over our dog here, especially after her recent visit for her tail trauma. Richard and Lucinda were wonderful. Recommended to all.
Louise Saille
12 Aug 2016
This Veterinary hospital offers the most fantastic service, brilliant staff, who really care, staying up all night nursing my little cat through a terrible injury. The vet & nurse looked after my cat ...
This Veterinary hospital offers the most fantastic service, brilliant staff, who really care, staying up all night nursing my little cat through a terrible injury. The vet & nurse looked after my cat (& me) when she accidentally impaled herself on a fence, requiring immediate surgery on her chin and jaw. They were so caring & I would reccommend them to everyone.
Pat Cerullo
11 Aug 2016
Been coming to east grinstead vets for the last 6 years with our dogs and cats. Have had wonderful 1st class treatment for all our pets Thank you to all the team of vets ,nurses and receptionists for ...
Been coming to east grinstead vets for the last 6 years with our dogs and cats. Have had wonderful 1st class treatment for all our pets Thank you to all the team of vets ,nurses and receptionists for making our animals feel so relaxed and special ,and for all the top class care they have received . We would highly recommend them to our friends
Jennifer Goddard
8 Aug 2016
Thank you so much for the excellent care given to Maunu and the support given to us by Simon and all of you. We have used your practice for many years and will continue to do so. We would thoroughly r...
Thank you so much for the excellent care given to Maunu and the support given to us by Simon and all of you. We have used your practice for many years and will continue to do so. We would thoroughly recommend them. Thanking you once again.
janette lands
30 Jul 2016
DO NOT TAKE YOUR ANIMAL TO EGVH : We rushed our little dog Lilly to Blackberry Road clinic at 3.30pm after she was stung multiple time by a swarm of bees. whilst we were out walking. Blackberry Road...
DO NOT TAKE YOUR ANIMAL TO EGVH : We rushed our little dog Lilly to Blackberry Road clinic at 3.30pm after she was stung multiple time by a swarm of bees. whilst we were out walking. Blackberry Road vets treated her for an hour and at 4.30 we were told the vets were going home, despite the fact she was bleeding internally vomiting blood and passing blood and unable to stand, we were told to take her home as they didn't have an out of hours service and were handed a card for EGVH. Within 45 mins we were at the hospital with Lilly as she had lost a lot of blood. This was classed as out of hours, it was about 5.45. The vet, Lucinda, told us the assessment would cost 200 pounds and it took about five minutes, she told us that Lilly was unlikely to make it and that we should consider Euthanasia. Lucinda was aloof, detached and uncaring. She asked if we would sign forms for euthanasia and also told us the duty nurse would have to sleep but I asked that she monitored Lilly. As Lilly was so poorly we had no choice but to leave her here, it was so upsetting. I got a call at 3pm and Lucinda, she said Lilly wouldn't make it, I asked to see her and reluctantly she allowed me to visit. She kept suggesting euthanasia and I Left refusing, she told me to go as she was busy. She told me they helped them along and I said please don't if I am not here, I still have hope. She called me within the hour to say Lilly had died. I will never know if she was 'helped'. The whole time I was there a dog cried continuously in the next room, no one at any time went into it. Total cost for these few hours of uncaring horrendous service was: 780 pounds. Shame on you Blackberry Road and East Grinstead VH. One star added to allow me to post
Emma Richardson
1 Jul 2016
Thank you all so so much for looking after my bunny Velma, you all did such an amazing job with her and you were a huge support to me, Claire is in one word AMAZING!!! And all the nursing staff are si...
Thank you all so so much for looking after my bunny Velma, you all did such an amazing job with her and you were a huge support to me, Claire is in one word AMAZING!!! And all the nursing staff are simply the best, I thank you all from the bottom of my heart, my little lady is home healthy and happy xx
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know