Pet Doctors
Guildford, Surrey
Reviews
Del S.
9 Aug 2018
REPORT
STUDENT UNSUPERVISED TRAINING GROUND, NO PROFESSIONALS BE WARNED, REAL BAD SERVICEI pay top money for a professional vet to see my kitten but all they seem to have is a different unsupervised student ...
STUDENT UNSUPERVISED TRAINING GROUND, NO PROFESSIONALS BE WARNED, REAL BAD SERVICEI pay top money for a professional vet to see my kitten but all they seem to have is a different unsupervised student attending to my kitten every time i go there, never a fully qualified specialist. They prescribed eye drops for my kitten which are dangerous for her, luckily i changed my vets in time after becoming suspicious. Therefore i have changed my vets to an independent vet just down the same road called Cape veterinary clinic who are brilliant and i get to see the same vet every time with over 12 years experience. My kittens eyes were in a bad way for 2 weeks due to them giving her the wrong medicine. The new vet gave me a different medicine and she was better in less than a day. The vet that gave the wrong medicine to my kitten looked no older than 22 and she was definitely a student and she was not even being supervised and just making up her own mind and giving out eye drops which could have caused my kitten to have severe problems.
Val Sutherland
7 May 2018
REPORT
Easy free parking and caring, knowledgeable nurses with efficient vets make this a good pet surgery, although prices are not cheap!
ed walker
15 Apr 2018
REPORT
Great staff that really car for our pet's
Maria A
13 Mar 2018
REPORT
On Sunday 20th July 2014 my 14 week old kitten fell out of my bedroom window during the night and hurt his leg. I took him to Pet Doctors where they diagnosed a fractured femur. They said they would k...
On Sunday 20th July 2014 my 14 week old kitten fell out of my bedroom window during the night and hurt his leg. I took him to Pet Doctors where they diagnosed a fractured femur. They said they would keep him in for x-rays & observation. Later that day they requested I pick him up & take him to Woking on the Tuesday for an operation. I explained that I was told he would be staying overnight but they insisted I collect him & pay the balance due there and then. After telling them I couldn't get funds until the next day they told me my only alternative was to hand my kitten over to them where they would ensure he'd get the treatment required. There was no empathy & they were insistent that I paid immediately. I was so upset but I had no choice but to verbally hand him over to them.
The following morning I called them & demanded my kitten back. My friend went to collect him, paid the bill and I took him to another vet where he was treated straight away.
I am so disgusted by their treatment of me and my kitten! I would NEVER recommend anyone taking their pet there!!
Bradden Fedder
31 Jan 2018
REPORT
Highly recommended. We travel quite a distance for this Vet.. but it's worth it. Very compassionate and professional. Great opening hours and staff.
Judy HC
17 Dec 2017
REPORT
Omg what an incredibly unhelpful unfriendly place. Took my little puppy in there on a Sunday morning who had been sick and was very lethargic. Place was empty. Receptionist showed no warmth or care wh...
Omg what an incredibly unhelpful unfriendly place. Took my little puppy in there on a Sunday morning who had been sick and was very lethargic. Place was empty. Receptionist showed no warmth or care whatsoever. Told me vet couldnt see us as she was having her lunch.
Wouldn't even give 1 star but that's not possible on this review site.
Andrei Buta
27 May 2017
REPORT
Horible customer service. They almost killed my cat. Unfortunatley i cant say almost for my bunny. Went in for a six months ceck up and the vaccine, doctor sayed she is in perfect health and she passe...
Horible customer service. They almost killed my cat. Unfortunatley i cant say almost for my bunny. Went in for a six months ceck up and the vaccine, doctor sayed she is in perfect health and she passed away the next day at the age of 2. Horible place and horible people. I wish i could give them 0 stars.
Bradley Coleman
25 May 2017
REPORT
Have been using Pet Doctors for our cat & dog for the last 10 years, great staff, great care.
Catherine Evans
25 May 2017
REPORT
Take the absolute best care of my dogs. The nurses all know them and take the time to stop and say hi... and the vets are all excellent with my silly, nervous mutt.
Qi Wang
17 Jan 2017
REPORT
Olga Mitchell
27 Aug 2016
REPORT
Very helpful and kind
Karen Kimberley-Day
15 Jul 2016
REPORT
Mike Anson
10 Jul 2016
REPORT
Fixed kitten
Gustavo Ferraz
15 Mar 2016
REPORT
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01483 566322
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:30AM-18:00PM
Sunday
Sun
08:30AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Pet Doctors
Guildford, Surrey
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-18:00PM
Sunday
08:30AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Del S.
9 Aug 2018
STUDENT UNSUPERVISED TRAINING GROUND, NO PROFESSIONALS BE WARNED, REAL BAD SERVICEI pay top money for a professional vet to see my kitten but all they seem to have is a different unsupervised student ...
STUDENT UNSUPERVISED TRAINING GROUND, NO PROFESSIONALS BE WARNED, REAL BAD SERVICEI pay top money for a professional vet to see my kitten but all they seem to have is a different unsupervised student attending to my kitten every time i go there, never a fully qualified specialist. They prescribed eye drops for my kitten which are dangerous for her, luckily i changed my vets in time after becoming suspicious. Therefore i have changed my vets to an independent vet just down the same road called Cape veterinary clinic who are brilliant and i get to see the same vet every time with over 12 years experience. My kittens eyes were in a bad way for 2 weeks due to them giving her the wrong medicine. The new vet gave me a different medicine and she was better in less than a day. The vet that gave the wrong medicine to my kitten looked no older than 22 and she was definitely a student and she was not even being supervised and just making up her own mind and giving out eye drops which could have caused my kitten to have severe problems.
Val Sutherland
7 May 2018
Easy free parking and caring, knowledgeable nurses with efficient vets make this a good pet surgery, although prices are not cheap!
ed walker
15 Apr 2018
Great staff that really car for our pet's
Maria A
13 Mar 2018
On Sunday 20th July 2014 my 14 week old kitten fell out of my bedroom window during the night and hurt his leg. I took him to Pet Doctors where they diagnosed a fractured femur. They said they would k...
On Sunday 20th July 2014 my 14 week old kitten fell out of my bedroom window during the night and hurt his leg. I took him to Pet Doctors where they diagnosed a fractured femur. They said they would keep him in for x-rays & observation. Later that day they requested I pick him up & take him to Woking on the Tuesday for an operation. I explained that I was told he would be staying overnight but they insisted I collect him & pay the balance due there and then. After telling them I couldn't get funds until the next day they told me my only alternative was to hand my kitten over to them where they would ensure he'd get the treatment required. There was no empathy & they were insistent that I paid immediately. I was so upset but I had no choice but to verbally hand him over to them.
The following morning I called them & demanded my kitten back. My friend went to collect him, paid the bill and I took him to another vet where he was treated straight away.
I am so disgusted by their treatment of me and my kitten! I would NEVER recommend anyone taking their pet there!!
Bradden Fedder
31 Jan 2018
Highly recommended. We travel quite a distance for this Vet.. but it's worth it. Very compassionate and professional. Great opening hours and staff.
Judy HC
17 Dec 2017
Omg what an incredibly unhelpful unfriendly place. Took my little puppy in there on a Sunday morning who had been sick and was very lethargic. Place was empty. Receptionist showed no warmth or care wh...
Omg what an incredibly unhelpful unfriendly place. Took my little puppy in there on a Sunday morning who had been sick and was very lethargic. Place was empty. Receptionist showed no warmth or care whatsoever. Told me vet couldnt see us as she was having her lunch.
Wouldn't even give 1 star but that's not possible on this review site.
Andrei Buta
27 May 2017
Horible customer service. They almost killed my cat. Unfortunatley i cant say almost for my bunny. Went in for a six months ceck up and the vaccine, doctor sayed she is in perfect health and she passe...
Horible customer service. They almost killed my cat. Unfortunatley i cant say almost for my bunny. Went in for a six months ceck up and the vaccine, doctor sayed she is in perfect health and she passed away the next day at the age of 2. Horible place and horible people. I wish i could give them 0 stars.
Bradley Coleman
25 May 2017
Have been using Pet Doctors for our cat & dog for the last 10 years, great staff, great care.
Catherine Evans
25 May 2017
Take the absolute best care of my dogs. The nurses all know them and take the time to stop and say hi... and the vets are all excellent with my silly, nervous mutt.
Qi Wang
17 Jan 2017
Olga Mitchell
27 Aug 2016
Very helpful and kind
Karen Kimberley-Day
15 Jul 2016
Mike Anson
10 Jul 2016
Fixed kitten
Gustavo Ferraz
15 Mar 2016
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know