I am absolutely appalled by the response of their EMERGENCY service, I understand that this is out sourced, but still I rang the EMERGENCY number at 06:50 and was told that for a vet to come out to me it would be £1'000 and that the vet wouldn't be to me until at least Midday, they could send me a Pet Taxi, but he was in no state to be moved, she explained to me that it was shift changeover and that was the best she could offer!! My dog passed away at 08:45. I would like to ask the vets to find a new out of hours (emergency) vet as this is totally unacceptable and not in any pets interest, just a pure money making scheme, an absolute disgrace to the veterinary profession. Read Less

That vet is a con in smallfield they con you out of money as I took my pet they and try to con me out of money saying it needed this done to it teeth and it never did and and it would cost me 600 pounds. but I went to a different vet I use to go they and now I don’t go. I go to a different vet now and they don’t con u out of lots of money they say all I need was teeth dentist treats. And it was only 75 pounds for whole thing to look at my put was cheap and dentist treat for pet was not that much and the crame for my put was included to in the price. If u want to the other vet in smallfield it would be double that price. That smallfield vet need be close down. Read Less