Arthur Lodge
Horsham, Surrey
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
Online booking unavailable
Please call
{{business.phone}}
General Info
Located in the South East, Arthur Lodge has become a popular choice for pet owners in Horsham. The services span from basic preventive care to more intricate procedures. Services like Nutritional Counseling, Blood Pressure Monitoring, Regenerative Medicine, Puppy and Kitten Care, Pocket Pet Care, Boarding, and Pet Euthanasia are available. Families value the dedicated team’s support as they navigate their pets’ journey, from puppy and kitten care to chronic disease management in senior animals. Thanks to its experienced staff and well-equipped facilities, Arthur Lodge provides outstanding care to the animals. The clinic also significantly promotes responsible pet ownership across Horsham and the surrounding areas. As the population of pets continues to increase in South East, Arthur Lodge is dedicated to expanding its services and keeping up with the trends in veterinary medicine. Whether it is a routine check or an urgent health issue, Arthur Lodge will be there for you and your pet’s health journey. Pet owners also like how their worries are put to rest and commend the practice for its relaxing environment. Education is also a key component, as the staff advises on nutrition, lifestyle, and prevention for general pet well-being. By combining cutting-edge diagnostics and empathetic communication, the clinic ensures that pets receive appropriate treatment at the right time. By combining cutting-edge diagnostic tools with excellent communication, the clinic strives to provide pets with the treatments they need precisely when they need them. The team works together, ensuring that all the experts are involved in each treatment and fostering trust. Clients often express how comfortable they feel and praise the comprehensive consultation that alleviates any worries they might have about their pets. The team works collaboratively to ensure healthy synergy and establish close working relationships with the patients. The team's coordinated efforts ensure consistent care and build trust and rapport with clients.
Team
Julian Peters
Veterinarian
Meagan Learey
Veterinarian
Zoe Logan
Veterinarian
Louise Peddie
Veterinarian
Julia Saunders
Veterinarian
Richard Thomas
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Lisa bailey
6 Sep 2022
REPORT
Worst vets in Horsham. Do not use. They caused my cat to suffer over her final year or 2 of life. Friday 2nd Sept 2022 at 3.15pm i watched her die in horrific pain. I will NEVER let this go until this...
Worst vets in Horsham. Do not use. They caused my cat to suffer over her final year or 2 of life. Friday 2nd Sept 2022 at 3.15pm i watched her die in horrific pain. I will NEVER let this go until this place has closed down. Arthur lodge neglected Mitzy since Sept 2021. Deregistered her knowing full well she was elderly, chronically losing weight, toilet habit changes....this is neglect on Arthur lodges behalf!!! Earlier this year i noticed she coming downstairs (only downstairs) against the wall and with her leg limping/coming out slightly (not broken or dislocated as was still walking) i wanted to take her to vets but she and i had no one to turn to no thanks to this monstrous place. They can say "oh we would have seen her" but that would be lies! Not only did they cause her to suffer by having no access to pain relief/blood tests/antibiotics as that what i would have done (Ancillary/palliative care) but they caused me to suffer too. We are victims. Not going to get away with this. Feud will not end until the practice ceases.
kerry ann anthony
1 Sep 2021
REPORT
We have been using this vets for over 30 years and it used to be the one to beat. Unfortunately its gone down hill. The lady vet today was atrocious and very rude, didnt give a dam that my dog was in ...
We have been using this vets for over 30 years and it used to be the one to beat. Unfortunately its gone down hill. The lady vet today was atrocious and very rude, didnt give a dam that my dog was in pain and she left him in pain.. I will never go back
Response from Arthur Lodge Surgery
1 Sep 2021
Thank you for your review and sorry that you feel disappointed with the service you received. Unfortunately as you had already medicated the dog with Loxicom, prior to your appointment, this limited the treatment we could give. Having given non-steroidal anti-inflammatory drug it was not possible for us to give a steroid. Hopefully Ollie will make an uneventful recovery using the medication we have dispensed.
Adrian
8 May 2021
REPORT
Don't like people on benefits after taking my cat to the Horsham vets and being given the ok to do so by the rspca and the vets he got help and thanks so much but the receptionist was very rude and o...
Don't like people on benefits after taking my cat to the Horsham vets and being given the ok to do so by the rspca and the vets he got help and thanks so much but the receptionist was very rude and obnoxious towards me. Chucking her pen across the desk very unprofessional of her.
Jane Killen
26 Mar 2021
REPORT
Vets ok but admin side dreadful! Beware if you need them to complete insurance forms for your pets. They take ages! And they don’t acknowledge e mails. They give you your invoice quick enough though!
Richard Wood
21 Jun 2018
REPORT
Very helpful and pleasant supplied what I needed even though they weren't our regular vet's
Cellyn O'Donnell
12 Jun 2018
REPORT
Very friendly and knowledgeable staff that really care about the animals. They always treat my dog and cats very well and are excellent at avoiding causing stress to them.
The prices are very reasona...
Very friendly and knowledgeable staff that really care about the animals. They always treat my dog and cats very well and are excellent at avoiding causing stress to them.
The prices are very reasonable compared to other local vets as well, and they don’t push you into unnecessary treatments or procedures.
Nicola Carson
15 May 2018
REPORT
Do Not use this vets they have got to be the worst veterinary surgery going. My dog has had on going problems with bleeding for over a year this all started in 2017. We took her because of this reas...
Do Not use this vets they have got to be the worst veterinary surgery going. My dog has had on going problems with bleeding for over a year this all started in 2017. We took her because of this reason she hasn't been spay and yes thats something I Should have done but she has been fit as a fiddle for over 8 yrs and has never needed any treatment. When taking her we came across two lumps in her leg which were tumor mass cells removed This operation went ok but they has to give her two local antiseptic because when they stitched her up they went through something in her leg which caused her to not stop bleeding she now has a constant limp on that leg. she also had a lump removed under her leg. Over the last year they have let my dog suffer with pyometra - Pyometra is defined as an infection in the uterus. Pyometra is considered a serious and life threatening condition that must be treated quickly and aggressively. I have my dogs history report and a ultra scan was done 14/06/2017 and according to the vets there was nothing seen on scan??? but she was bleeding. We then decided we would get her spay they tried to spay her but couldn't because she wouldn't stop bleeding now i don't know if thats the case or if they didnt want to do it because they had no answers and didn't want to take on the procedure because of her age. They could see there was bacteria on swab but still on her history reports pyometra was never said once only by myself as my previous dog had it and she had similar signs. They gave her treatment for lung worm as they thought it could be that it wasn't that. In my opinion i think they are a rip of surgery who just want your money also don't think much of the customer service rude staff at times. gave medication which wasn't needed. I have now changed vets which by far are the best vets around.
Elaine Jenner
9 May 2018
REPORT
Saw vet Sarah, lovely vet always has time for you and your pet, goes above and beyond, very caring vet who is equally as good with clients as well as her patients would highly recommend her and Arthur...
Saw vet Sarah, lovely vet always has time for you and your pet, goes above and beyond, very caring vet who is equally as good with clients as well as her patients would highly recommend her and Arthur Lodge vets
Sharon Edwards
27 Feb 2018
REPORT
Always have taken my pets there o my thing is a change of vets every time I go there
Tim Rogers
8 Jan 2018
REPORT
Always have done a great job with our injury prone lurcher. Saw him quickly and efficiently as an emergency when he ran through a barbed wire fence - and they did a great job stitching him back up.
Insignificant411
1 Jan 2018
REPORT
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, h...
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, had an out of hours vet, Julian, drive down to look at my little girl. They put her out and cauterised the wound and cleaned her up. They were both so kind and helpful. And it barely cost me anything at all which surprised me. Thank you Jo and Julian
Sharne
1 Jan 2018
REPORT
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, h...
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, had an out of hours vet, Julian, drive down to look at my little girl. They put her out and cauterised the wound and cleaned her up. They were both so kind and helpful. And it barely cost me anything at all which surprised me. Thank you Jo and Julian
Allison Leggett
13 Nov 2017
REPORT
Friendly and knowledgeable staff. 24-hour accessibility in case of emergency. Highly recommend!
courr005
16 May 2017
REPORT
I wouldn't take my pets anywhere else! Family pup has always been treated great as have my Guinea Pigs. Recently lost my beloved Piggy and received the sweetest card of condolences, was a lovely gestu...
I wouldn't take my pets anywhere else! Family pup has always been treated great as have my Guinea Pigs. Recently lost my beloved Piggy and received the sweetest card of condolences, was a lovely gesture and meant a lot to me so thankyou Julia!
Mikaela Surkitt
16 Mar 2017
REPORT
Absolutely disgusted with out of hours staff.
Last night my 14 year old cat took a turn for the worse, possible stroke and was in awful condition. The website said they were open until 8pm so we rushe...
Absolutely disgusted with out of hours staff.
Last night my 14 year old cat took a turn for the worse, possible stroke and was in awful condition. The website said they were open until 8pm so we rushed him there at 7.30pm, got there and it was completely closed, lights off and everything. We called the out of hours vet and explained our situation and panic, we were told it would cost us 100 just for him to be seen (added price for medication etc if needed). My boyfriend, in tears, told the vet he'd have to think about it as we couldnt really afford it (knowing he was likely going to sadly be put to sleep and we only just about had enough money to cover that). The vet then said, in a very blunt and insensitive mannor "well can you let me know because i can take another call instead". No sympathy or care given at all. That was the end of the phone call, as if the situation wasnt traumatizing and stressful enough, this added a lot more upset. Our cat then continued to suffer until 9am the next morning (thats when the vets next opened) we kept him as comfortable as possible and watched over him, he was then taken to sadly be put to rest. Luckily, the day time staff were much more caring and handled the situation with care and professionalism.
Libby Woodlock
29 Nov 2016
REPORT
I cannot recommend you guys enough. You are so amazing with Henry and have worked so hard to make him better. Amazing staff.
Fabio Orlando
27 Nov 2016
REPORT
Friendly vet
Jolene Archibald
8 Sep 2016
REPORT
My ferret recently broke his leg and needed to have it amputated. I was devastated. The nurses and vet were so supportive and kind during the whole process and Bubba is so happy and healing so quickl...
My ferret recently broke his leg and needed to have it amputated. I was devastated. The nurses and vet were so supportive and kind during the whole process and Bubba is so happy and healing so quickly. Our cat also had to be spayed and Maxi was so calm and happy when we collected her and for the days after and everything went so well. Thank you so much for all the extra effort, explanations and caring you show not just with the big operations but with everything.
Richard Thomas
27 Aug 2016
REPORT
Dan Hughes
18 Aug 2016
REPORT
Amazing people offering an absolutely top service with our familys (pets) best interests at heart Thankyou so much for fixing cuddles the kitten
Helen Williams
11 Jul 2016
REPORT
All of the staff were patient and understanding. I had to bring in my Bearded Dragon in an emergency and the vet (Richard) & nurses remained professional yet sympathetic throughout. I appreciate all o...
All of the staff were patient and understanding. I had to bring in my Bearded Dragon in an emergency and the vet (Richard) & nurses remained professional yet sympathetic throughout. I appreciate all of their efforts to have our little friend home!
Nicole Nox
29 Jun 2016
REPORT
Simply brilliant, excellent vet.
Gemma Warren
16 Jun 2016
REPORT
My partner and I have recently just brought our first puppy home. Arthur Lodge guided us through the whole process of getting his jabs as we were new parents. Service is always friendly and the attent...
My partner and I have recently just brought our first puppy home. Arthur Lodge guided us through the whole process of getting his jabs as we were new parents. Service is always friendly and the attention to our little Wilson was first class.
David Mackintosh
25 May 2016
REPORT
I would just like to say a big thank you to Arthur lodge for the amazing op you did on Harry I personally thought there was no coming back from his infection GREAT JOB For anyone thinking they are ex...
I would just like to say a big thank you to Arthur lodge for the amazing op you did on Harry I personally thought there was no coming back from his infection GREAT JOB For anyone thinking they are expensive get a grip as I have been to many a vet up and down this country of ours they are not Helpful and considerate is what I have experienced Credit where credit is due
Jane Tharby
19 Mar 2016
REPORT
Am very grateful to the Practice Manager and On Call vet who this evening (16/3/2016) agreed to treat my poorly kitten when I am not even registered with the Practice as I live in Crawley and another ...
Am very grateful to the Practice Manager and On Call vet who this evening (16/3/2016) agreed to treat my poorly kitten when I am not even registered with the Practice as I live in Crawley and another Horsham Practice refused to treat him.
Rei Kinghorn
3 Dec 2015
REPORT
Mark Hickman
16 Nov 2015
REPORT
Really unhappy with this Practice, we were quoted 320 for an operation to our young dog, when the bill came it had jumped to 450 and then Arhthir Lodge added VAT which brought the bill to a whopping 5...
Really unhappy with this Practice, we were quoted 320 for an operation to our young dog, when the bill came it had jumped to 450 and then Arhthir Lodge added VAT which brought the bill to a whopping 540. VAT hadn't been mentioned nor were there any signs in or about their office saying that all bills were subject to VAT, when we started to dispute this, debt collectors were set on us, and when we went to another vet, Arthur Lodge wouldn't share any of our three dogs veterinarian records so we had no choice but to pay the bill UNDER DURESS. I am taking action to recover the VAT (which if we were told about wouldn't object to paying) and the gross overcharging by nearly 40%.
This is just sharp practice
Catrin Williams
22 Sep 2015
REPORT
I just want to say a big thank you to Richard for taking such amazing care of our dog at his time at Arthur Lodge. Richard is truly a credit to this surgery and we really appreciate all of his help.
Felicity Jayne Threlfall
7 Jul 2015
REPORT
A week ago we had the horrendous experience of our 13 week old puppy, Elsa breaking her elbow on her front leg. This happened out of hours and I was in a panic. The out of hours vet, James and veter...
A week ago we had the horrendous experience of our 13 week old puppy, Elsa breaking her elbow on her front leg. This happened out of hours and I was in a panic. The out of hours vet, James and veterinary nurse Hazel were extremely helpful and put my mind at ease with Elsa being seen and admitted the same evening. A referral was put to NDSR the next day and thankfully after an operation she is now recovering well. The immediate attention, knowledge and medication given to Elsa in the first few hours was brilliant although we havent yet had the bill. I have since recommended Arthur Lodge to a friend of mine who is having problems with their vet and will continue to do so.
Billy Chan
6 Jul 2015
REPORT
Michelle Henderson
23 Apr 2014
REPORT
I have brought all my animals here over the past 15years. The care given and kindness they have shown to each of them, is and always has been outstanding. 5 stars doesn't really seem enough. Would h...
I have brought all my animals here over the past 15years. The care given and kindness they have shown to each of them, is and always has been outstanding. 5 stars doesn't really seem enough. Would highly recommend Arthur Lodge vets to anyone who wants the best available care for their furry friends.
A Google User
4 Mar 2011
REPORT
Photo Gallery
FAQs
Where is Arthur Lodge located?
Arthur Lodge is located at 17 Brighton Rd, Horsham, Surrey RH13 5BE. It's easily accessible to pet owners in the Horsham area and surrounding communities.
What time does Arthur Lodge open and close each day?
Arthur Lodge is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Arthur Lodge open on Saturdays?
Yes, Arthur Lodge is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Arthur Lodge?
You can book an appointment online with Arthur Lodge via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Arthur Lodge offer?
Arthur Lodge in Horsham offers a range of veterinary services, including Behavioral Counseling, Blood Pressure Monitoring, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Arthur Lodge offer vaccinations for pets?
Yes, Arthur Lodge provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Horsham clinic.
Does Arthur Lodge offer pet dental care?
Absolutely. Arthur Lodge offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Arthur Lodge provide boarding or kennel services?
Yes, Arthur Lodge has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Arthur Lodge?
Arthur Lodge provides spaying and neutering services for pets. Their veterinary team in Horsham has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Arthur Lodge microchip my pet?
Yes, Arthur Lodge offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
Open 24 Hours
Tuesday
Tue
Open 24 Hours
Wednesday
Wed
Open 24 Hours
Thursday
Thu
Open 24 Hours
Friday
Fri
Open 24 Hours
Saturday
Sat
Open 24 Hours
Sunday
Sun
Open 24 Hours
Services
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Diagnostics
Emergency Care
Endoscopy
In-House Pharmacy
Internal Medicine
Laboratory
Microchipping
Nutritional Counseling
Orthopedic Surgery
Parasite Prevention
Pet Euthanasia
Pocket Pet Care
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Arthur Lodge
Horsham, Surrey
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
General Info
Located in the South East, Arthur Lodge has become a popular choice for pet owners in Horsham. The services span from basic preventive care to more intricate procedures. Services like Nutritional Counseling, Blood Pressure Monitoring, Regenerative Medicine, Puppy and Kitten Care, Pocket Pet Care, Boarding, and Pet Euthanasia are available. Families value the dedicated team’s support as they navigate their pets’ journey, from puppy and kitten care to chronic disease management in senior animals. Thanks to its experienced staff and well-equipped facilities, Arthur Lodge provides outstanding care to the animals. The clinic also significantly promotes responsible pet ownership across Horsham and the surrounding areas. As the population of pets continues to increase in South East, Arthur Lodge is dedicated to expanding its services and keeping up with the trends in veterinary medicine. Whether it is a routine check or an urgent health issue, Arthur Lodge will be there for you and your pet’s health journey. Pet owners also like how their worries are put to rest and commend the practice for its relaxing environment. Education is also a key component, as the staff advises on nutrition, lifestyle, and prevention for general pet well-being. By combining cutting-edge diagnostics and empathetic communication, the clinic ensures that pets receive appropriate treatment at the right time. By combining cutting-edge diagnostic tools with excellent communication, the clinic strives to provide pets with the treatments they need precisely when they need them. The team works together, ensuring that all the experts are involved in each treatment and fostering trust. Clients often express how comfortable they feel and praise the comprehensive consultation that alleviates any worries they might have about their pets. The team works collaboratively to ensure healthy synergy and establish close working relationships with the patients. The team's coordinated efforts ensure consistent care and build trust and rapport with clients.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Diagnostics
Emergency Care
Endoscopy
In-House Pharmacy
Internal Medicine
Laboratory
Microchipping
Nutritional Counseling
Orthopedic Surgery
Parasite Prevention
Pet Euthanasia
Pocket Pet Care
Puppy and Kitten Care
Radiology (X-rays)
Regenerative Medicine
Senior Pet Care
Surgery
Ultrasound
Vaccinations
Team
Julian Peters
Veterinarian
Meagan Learey
Veterinarian
Zoe Logan
Veterinarian
Louise Peddie
Veterinarian
Julia Saunders
Veterinarian
Richard Thomas
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Lisa bailey
6 Sep 2022
Worst vets in Horsham. Do not use. They caused my cat to suffer over her final year or 2 of life. Friday 2nd Sept 2022 at 3.15pm i watched her die in horrific pain. I will NEVER let this go until this...
Worst vets in Horsham. Do not use. They caused my cat to suffer over her final year or 2 of life. Friday 2nd Sept 2022 at 3.15pm i watched her die in horrific pain. I will NEVER let this go until this place has closed down. Arthur lodge neglected Mitzy since Sept 2021. Deregistered her knowing full well she was elderly, chronically losing weight, toilet habit changes....this is neglect on Arthur lodges behalf!!! Earlier this year i noticed she coming downstairs (only downstairs) against the wall and with her leg limping/coming out slightly (not broken or dislocated as was still walking) i wanted to take her to vets but she and i had no one to turn to no thanks to this monstrous place. They can say "oh we would have seen her" but that would be lies! Not only did they cause her to suffer by having no access to pain relief/blood tests/antibiotics as that what i would have done (Ancillary/palliative care) but they caused me to suffer too. We are victims. Not going to get away with this. Feud will not end until the practice ceases.
kerry ann anthony
1 Sep 2021
We have been using this vets for over 30 years and it used to be the one to beat. Unfortunately its gone down hill. The lady vet today was atrocious and very rude, didnt give a dam that my dog was in ...
We have been using this vets for over 30 years and it used to be the one to beat. Unfortunately its gone down hill. The lady vet today was atrocious and very rude, didnt give a dam that my dog was in pain and she left him in pain.. I will never go back
Response from Arthur Lodge Surgery
1 Sep 2021
Thank you for your review and sorry that you feel disappointed with the service you received. Unfortunately as you had already medicated the dog with Loxicom, prior to your appointment, this limited the treatment we could give. Having given non-steroidal anti-inflammatory drug it was not possible for us to give a steroid. Hopefully Ollie will make an uneventful recovery using the medication we have dispensed.
Adrian
8 May 2021
Don't like people on benefits after taking my cat to the Horsham vets and being given the ok to do so by the rspca and the vets he got help and thanks so much but the receptionist was very rude and o...
Don't like people on benefits after taking my cat to the Horsham vets and being given the ok to do so by the rspca and the vets he got help and thanks so much but the receptionist was very rude and obnoxious towards me. Chucking her pen across the desk very unprofessional of her.
Jane Killen
26 Mar 2021
Vets ok but admin side dreadful! Beware if you need them to complete insurance forms for your pets. They take ages! And they don’t acknowledge e mails. They give you your invoice quick enough though!
Richard Wood
21 Jun 2018
Very helpful and pleasant supplied what I needed even though they weren't our regular vet's
Cellyn O'Donnell
12 Jun 2018
Very friendly and knowledgeable staff that really care about the animals. They always treat my dog and cats very well and are excellent at avoiding causing stress to them.
The prices are very reasona...
Very friendly and knowledgeable staff that really care about the animals. They always treat my dog and cats very well and are excellent at avoiding causing stress to them.
The prices are very reasonable compared to other local vets as well, and they don’t push you into unnecessary treatments or procedures.
Nicola Carson
15 May 2018
Do Not use this vets they have got to be the worst veterinary surgery going. My dog has had on going problems with bleeding for over a year this all started in 2017. We took her because of this reas...
Do Not use this vets they have got to be the worst veterinary surgery going. My dog has had on going problems with bleeding for over a year this all started in 2017. We took her because of this reason she hasn't been spay and yes thats something I Should have done but she has been fit as a fiddle for over 8 yrs and has never needed any treatment. When taking her we came across two lumps in her leg which were tumor mass cells removed This operation went ok but they has to give her two local antiseptic because when they stitched her up they went through something in her leg which caused her to not stop bleeding she now has a constant limp on that leg. she also had a lump removed under her leg. Over the last year they have let my dog suffer with pyometra - Pyometra is defined as an infection in the uterus. Pyometra is considered a serious and life threatening condition that must be treated quickly and aggressively. I have my dogs history report and a ultra scan was done 14/06/2017 and according to the vets there was nothing seen on scan??? but she was bleeding. We then decided we would get her spay they tried to spay her but couldn't because she wouldn't stop bleeding now i don't know if thats the case or if they didnt want to do it because they had no answers and didn't want to take on the procedure because of her age. They could see there was bacteria on swab but still on her history reports pyometra was never said once only by myself as my previous dog had it and she had similar signs. They gave her treatment for lung worm as they thought it could be that it wasn't that. In my opinion i think they are a rip of surgery who just want your money also don't think much of the customer service rude staff at times. gave medication which wasn't needed. I have now changed vets which by far are the best vets around.
Elaine Jenner
9 May 2018
Saw vet Sarah, lovely vet always has time for you and your pet, goes above and beyond, very caring vet who is equally as good with clients as well as her patients would highly recommend her and Arthur...
Saw vet Sarah, lovely vet always has time for you and your pet, goes above and beyond, very caring vet who is equally as good with clients as well as her patients would highly recommend her and Arthur Lodge vets
Sharon Edwards
27 Feb 2018
Always have taken my pets there o my thing is a change of vets every time I go there
Tim Rogers
8 Jan 2018
Always have done a great job with our injury prone lurcher. Saw him quickly and efficiently as an emergency when he ran through a barbed wire fence - and they did a great job stitching him back up.
Insignificant411
1 Jan 2018
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, h...
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, had an out of hours vet, Julian, drive down to look at my little girl. They put her out and cauterised the wound and cleaned her up. They were both so kind and helpful. And it barely cost me anything at all which surprised me. Thank you Jo and Julian
Sharne
1 Jan 2018
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, h...
My baby rat, Skye, was bleeding badly from her ear, other vets told me to call back in hours despite the bleeding continuing.. I called the emergency line for Arthur lodge, and the lovely nurse, Jo, had an out of hours vet, Julian, drive down to look at my little girl. They put her out and cauterised the wound and cleaned her up. They were both so kind and helpful. And it barely cost me anything at all which surprised me. Thank you Jo and Julian
Allison Leggett
13 Nov 2017
Friendly and knowledgeable staff. 24-hour accessibility in case of emergency. Highly recommend!
courr005
16 May 2017
I wouldn't take my pets anywhere else! Family pup has always been treated great as have my Guinea Pigs. Recently lost my beloved Piggy and received the sweetest card of condolences, was a lovely gestu...
I wouldn't take my pets anywhere else! Family pup has always been treated great as have my Guinea Pigs. Recently lost my beloved Piggy and received the sweetest card of condolences, was a lovely gesture and meant a lot to me so thankyou Julia!
Mikaela Surkitt
16 Mar 2017
Absolutely disgusted with out of hours staff.
Last night my 14 year old cat took a turn for the worse, possible stroke and was in awful condition. The website said they were open until 8pm so we rushe...
Absolutely disgusted with out of hours staff.
Last night my 14 year old cat took a turn for the worse, possible stroke and was in awful condition. The website said they were open until 8pm so we rushed him there at 7.30pm, got there and it was completely closed, lights off and everything. We called the out of hours vet and explained our situation and panic, we were told it would cost us 100 just for him to be seen (added price for medication etc if needed). My boyfriend, in tears, told the vet he'd have to think about it as we couldnt really afford it (knowing he was likely going to sadly be put to sleep and we only just about had enough money to cover that). The vet then said, in a very blunt and insensitive mannor "well can you let me know because i can take another call instead". No sympathy or care given at all. That was the end of the phone call, as if the situation wasnt traumatizing and stressful enough, this added a lot more upset. Our cat then continued to suffer until 9am the next morning (thats when the vets next opened) we kept him as comfortable as possible and watched over him, he was then taken to sadly be put to rest. Luckily, the day time staff were much more caring and handled the situation with care and professionalism.
Libby Woodlock
29 Nov 2016
I cannot recommend you guys enough. You are so amazing with Henry and have worked so hard to make him better. Amazing staff.
Fabio Orlando
27 Nov 2016
Friendly vet
Jolene Archibald
8 Sep 2016
My ferret recently broke his leg and needed to have it amputated. I was devastated. The nurses and vet were so supportive and kind during the whole process and Bubba is so happy and healing so quickl...
My ferret recently broke his leg and needed to have it amputated. I was devastated. The nurses and vet were so supportive and kind during the whole process and Bubba is so happy and healing so quickly. Our cat also had to be spayed and Maxi was so calm and happy when we collected her and for the days after and everything went so well. Thank you so much for all the extra effort, explanations and caring you show not just with the big operations but with everything.
Richard Thomas
27 Aug 2016
Dan Hughes
18 Aug 2016
Amazing people offering an absolutely top service with our familys (pets) best interests at heart Thankyou so much for fixing cuddles the kitten
Helen Williams
11 Jul 2016
All of the staff were patient and understanding. I had to bring in my Bearded Dragon in an emergency and the vet (Richard) & nurses remained professional yet sympathetic throughout. I appreciate all o...
All of the staff were patient and understanding. I had to bring in my Bearded Dragon in an emergency and the vet (Richard) & nurses remained professional yet sympathetic throughout. I appreciate all of their efforts to have our little friend home!
Nicole Nox
29 Jun 2016
Simply brilliant, excellent vet.
Gemma Warren
16 Jun 2016
My partner and I have recently just brought our first puppy home. Arthur Lodge guided us through the whole process of getting his jabs as we were new parents. Service is always friendly and the attent...
My partner and I have recently just brought our first puppy home. Arthur Lodge guided us through the whole process of getting his jabs as we were new parents. Service is always friendly and the attention to our little Wilson was first class.
David Mackintosh
25 May 2016
I would just like to say a big thank you to Arthur lodge for the amazing op you did on Harry I personally thought there was no coming back from his infection GREAT JOB For anyone thinking they are ex...
I would just like to say a big thank you to Arthur lodge for the amazing op you did on Harry I personally thought there was no coming back from his infection GREAT JOB For anyone thinking they are expensive get a grip as I have been to many a vet up and down this country of ours they are not Helpful and considerate is what I have experienced Credit where credit is due
Jane Tharby
19 Mar 2016
Am very grateful to the Practice Manager and On Call vet who this evening (16/3/2016) agreed to treat my poorly kitten when I am not even registered with the Practice as I live in Crawley and another ...
Am very grateful to the Practice Manager and On Call vet who this evening (16/3/2016) agreed to treat my poorly kitten when I am not even registered with the Practice as I live in Crawley and another Horsham Practice refused to treat him.
Rei Kinghorn
3 Dec 2015
Mark Hickman
16 Nov 2015
Really unhappy with this Practice, we were quoted 320 for an operation to our young dog, when the bill came it had jumped to 450 and then Arhthir Lodge added VAT which brought the bill to a whopping 5...
Really unhappy with this Practice, we were quoted 320 for an operation to our young dog, when the bill came it had jumped to 450 and then Arhthir Lodge added VAT which brought the bill to a whopping 540. VAT hadn't been mentioned nor were there any signs in or about their office saying that all bills were subject to VAT, when we started to dispute this, debt collectors were set on us, and when we went to another vet, Arthur Lodge wouldn't share any of our three dogs veterinarian records so we had no choice but to pay the bill UNDER DURESS. I am taking action to recover the VAT (which if we were told about wouldn't object to paying) and the gross overcharging by nearly 40%.
This is just sharp practice
Catrin Williams
22 Sep 2015
I just want to say a big thank you to Richard for taking such amazing care of our dog at his time at Arthur Lodge. Richard is truly a credit to this surgery and we really appreciate all of his help.
Felicity Jayne Threlfall
7 Jul 2015
A week ago we had the horrendous experience of our 13 week old puppy, Elsa breaking her elbow on her front leg. This happened out of hours and I was in a panic. The out of hours vet, James and veter...
A week ago we had the horrendous experience of our 13 week old puppy, Elsa breaking her elbow on her front leg. This happened out of hours and I was in a panic. The out of hours vet, James and veterinary nurse Hazel were extremely helpful and put my mind at ease with Elsa being seen and admitted the same evening. A referral was put to NDSR the next day and thankfully after an operation she is now recovering well. The immediate attention, knowledge and medication given to Elsa in the first few hours was brilliant although we havent yet had the bill. I have since recommended Arthur Lodge to a friend of mine who is having problems with their vet and will continue to do so.
Billy Chan
6 Jul 2015
Michelle Henderson
23 Apr 2014
I have brought all my animals here over the past 15years. The care given and kindness they have shown to each of them, is and always has been outstanding. 5 stars doesn't really seem enough. Would h...
I have brought all my animals here over the past 15years. The care given and kindness they have shown to each of them, is and always has been outstanding. 5 stars doesn't really seem enough. Would highly recommend Arthur Lodge vets to anyone who wants the best available care for their furry friends.
A Google User
4 Mar 2011
Photo Gallery
FAQs
Where is Arthur Lodge located?
Arthur Lodge is located at 17 Brighton Rd, Horsham, Surrey RH13 5BE. It's easily accessible to pet owners in the Horsham area and surrounding communities.
What time does Arthur Lodge open and close each day?
Arthur Lodge is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Arthur Lodge open on Saturdays?
Yes, Arthur Lodge is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
How can I book an appointment at Arthur Lodge?
You can book an appointment online with Arthur Lodge via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Arthur Lodge offer?
Arthur Lodge in Horsham offers a range of veterinary services, including Behavioral Counseling, Blood Pressure Monitoring, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Arthur Lodge offer vaccinations for pets?
Yes, Arthur Lodge provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Horsham clinic.
Does Arthur Lodge offer pet dental care?
Absolutely. Arthur Lodge offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Arthur Lodge provide boarding or kennel services?
Yes, Arthur Lodge has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Arthur Lodge?
Arthur Lodge provides spaying and neutering services for pets. Their veterinary team in Horsham has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Arthur Lodge microchip my pet?
Yes, Arthur Lodge offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Map
Incorrect information? Let us know