I have been coming here since I was a puppy, the staff have always been very nice and kind to me. They sense I am nervous and treat me gently. I have had a couple of operations at the hospital and have always been well cared for. I know my mummy and daddy feel happy about the treatment I receive. Daddy also like the healthy pet club as it saves him money on my visits.Read Less

Worst practice ever going. Took my dog to this practice at 9.30pm and vets now was running on the night. The vet Martin give my dog a injection he told me it would relax my littlen, 10 minutes later I had to rush back into the vets as spike had a reaction to it, his tongue going to the side, crying in pain, floppy, the vet option was to PTS which is horrendous. After this happened the vet wouldn't leave the room. He did his paper work while we were saying goodbye to our little lad. To beat this I organised individual crematorium and was told Spike would be collected the next day, so I phoned up next day never happened I had spike wouldn't be collected till 13 days so I had to collect spike he was frozen like a bone. They lied to me, killed my dog and neglected my little man. Someone needed to do something about this, vets think they can get away with everything. Do not use this vets at all, they will kill your animal then blame me, then be rude on the telephone. Please stay away from this practiceRead Less

Thanks to the Saturday staff today for the care and attention they gave me, my dog and my 10 month old baby. After stupid dog ate something she really shouldn't have I was in a right old panic. I have to say i think you went above and beyond! Very greatful for everything you did and impressed by all the staff. Thank you again. Vicky, Tristan and Ripley dog! Read Less

My 11 year old cat Boris was in the hospital today. He has been poorly for a few weeks due to infection in his nose; the vet was worried that there was some sort of obstruction. They found 3 blades of grass wedged up his nose and they were rotting and causing the infection. It took a while to get the blades of grass out. I found the staff patient and caring. It was lovely to see my cat treated as carefully as a human patient. As I waited for Boris I observed every animal and owner treated with care an respect. Thank you! Read Less

Sue the cat groomer did a terrific job getting my two long haired rescue cats back to looking beautiful again. And I was even given a cup of coffee while I was waiting for them. What a happy, caring group of people. Thank you so much. Read Less

We have had two boxer boys who were very well cared for at the centre. We now have two boxer puppies and look forward to them receiving the excellent care we have experienced for a number of years by the amazingly dedicated staff. Read Less

We have been registered since the surgery was across the green before Tesco was built. Always a great atmosphere and help and advice even with nervy pets. Our dog Daisy has been for her regular haircut for all of her now 8 years. Read Less

I have been a customer of this practice for many years, specifically because the quality of their care is second to none. The staff here are dedicated to the animals that are brought to them and work hard to ensure that they receive the very best care. I absolutely would not take my animals anywhere else... Read Less

Took one of my 6 week old kittens into the hospital last night as was being unresponsive, couldn't hold its head up or walk properly to be told by the vet that she had possible hit her head somehow and had effected her brain or had a virus or a neurological problem he didn't seem to know, she had lost the ability to walk and was acting in a strange way although more active than she had be, They did some test and looked in her eyes the vet said she could be blind, but she could hear and was purring. I was told to take her home try and get her to drink and see how she was in the morning ... Well she was the same as she had been all the way back home had been like that for about 4 hours now I walked through my door not really knowing what to do with her all night I showed her to one of the other kittens and she just woke up and responded to the kitten and started playing with it I Put her down on the floor and she got up and walked around like there was nothing wrong with her she could see and would follow your hand had some milk and a wee, I'm not sure what happened to her but I think she was concussed she is back to normal this morningRead Less

I have only been with this practice since August and entirely agree with all that Vikki says. On the three occasions that I attended for routine vaccinations, the vet was late 'because he had to come from the other practice', and never even had the courtesy to apologise for turning up between 15-30 minutes late! The receptionist kept apologising with the manic smile of a stepford wife (obviously very well used to having to apologise), I now keep getting bills from them saying that I still owe them for one of my visits, even though I have a receipt to show that the bill was paid at the time - mismanagement, big time!! Read Less