This does not allow me to give 0 stars which Premier Vets deserve. My lovely black Labrador Molly has had a number of lumps removed over the years and I mentioned a lump on her stomach to premier vets... Read More
This does not allow me to give 0 stars which Premier Vets deserve. My lovely black Labrador Molly has had a number of lumps removed over the years and I mentioned a lump on her stomach to premier vets. I was assured that this was a fatty lump and they took a biopsy and results back within 1 week did not hear back till over a month later after I quizzed them. They apologised for thunder In order to take the biopsy mols was shaved in the wrong places and then the practice junior came out and talked to me rather than the vet. But the big thing is PV go on about compassion, molly hurt her leg on my birthday and couldn’t move PV would not see her till end of week and phoned another vet up who said PV had a duty of care and they still refused to see her. Luckily the other vets saw her and I wouldn’t recommend Premier Vets to anyone for their animals. Read Less
Fred Lowther
17 Jul 2018
REPORT
Easy to get too staff great
Pauline Mccready
20 Jun 2018
REPORT
All so kind and thoughtful
deborah cook
29 Mar 2018
REPORT
Have been with this vets for 2 dogs my 1st was well looked after - loved but they were always so proffessional and she was not afraid of them - the 2nd one ( a bull mastiff) is a monster when going to... Read More
Have been with this vets for 2 dogs my 1st was well looked after - loved but they were always so proffessional and she was not afraid of them - the 2nd one ( a bull mastiff) is a monster when going to the vet - muzzle n all but they find some way to treat him - he is only like that with the poor vets - had hip displacement they suggested Hydro-therapy his is now 99.99% good to go - could of had him on medication for ever but they tell it like it is - he loves his water walking - once a month now he is better but he has to have his yearly jab in a few months so - sorry vets Tyger will be back! Read Less
Gorden McNichol
13 Feb 2018
REPORT
Lovely people, very helpful, am taking my dog Barney in for an op on Wednesday.
Maria Barrell
13 Dec 2017
REPORT
Our experience of Primier Vets has been incredible. 5 stars are not sufficient to describe the quality of care and professionalism that is provided by the staff.
Poppy our irish terrier has been p... Read More
Our experience of Primier Vets has been incredible. 5 stars are not sufficient to describe the quality of care and professionalism that is provided by the staff.
Poppy our irish terrier has been poorly for some time. She has been expertly monitired and medicated to improve her quality of her life.
On monday poppy deteriorated so we had to take her to our vets. Poppy was treated with dignity and compassion. The surgery was closed whilst the procedure was done. She die peacefully. She came home to be buried. We are comforted having her near us. This morning we recieved a lovely card with a beautiful poem inserted from priemier vets. How thoughtul of the staff.
This is indeed the best practice in the north east. The staff bear all the hallmarks of expert practitoners who ensure pets recieve the essential and enhanced care they require.
Thank you very much.
Best wishes
Maria and Roger Barrell
Xxx Read Less
Stacey Rose Corcoran
5 Aug 2017
REPORT
Very friendly vets, highly recommend. Extremely professional and caring staff.
walpert09
13 Apr 2017
REPORT
Lovely, caring vets. Reasonably priced. If only I could say the same about Sheriff highway vets.
Barbara Ray
16 Mar 2017
REPORT
We moved to this practice under 2 years ago from another one in Gateshead . When we've taken our cats we think our pets have had good treatment at a reasonable price . Last week one of our cats was pu... Read More
We moved to this practice under 2 years ago from another one in Gateshead . When we've taken our cats we think our pets have had good treatment at a reasonable price . Last week one of our cats was put to sleep which was very upsetting . The vet and two assistants were so kind and compassionate . Today we received a sympathy card with a touching poem from them . That never happened at the other practice and it's things like this that make the difference . We hope not to have to go too often but would recommend Premier vets to anyone . Read Less
Carole Frame
20 Feb 2017
REPORT
Friendly efficient staff, who actually listen to your opinion about your animal. Definitely recommend this vet practice
Leila Dhalai
6 Jun 2016
REPORT
Helpful caring fantastic with my pets.. Highly recommended..
john mason
16 Mar 2014
REPORT
Many thanks to Kirsty and her staff for the dignified way she handled a very sad situation regarding our beloved springer spaniel.
We miss her terribly but know she was well looked after and this was ... Read More
Many thanks to Kirsty and her staff for the dignified way she handled a very sad situation regarding our beloved springer spaniel.
We miss her terribly but know she was well looked after and this was a great comfort to us many thanks againRead Less
This does not allow me to give 0 stars which Premier Vets deserve. My lovely black Labrador Molly has had a number of lumps removed over the years and I mentioned a lump on her stomach to premier vets... Read More
This does not allow me to give 0 stars which Premier Vets deserve. My lovely black Labrador Molly has had a number of lumps removed over the years and I mentioned a lump on her stomach to premier vets. I was assured that this was a fatty lump and they took a biopsy and results back within 1 week did not hear back till over a month later after I quizzed them. They apologised for thunder In order to take the biopsy mols was shaved in the wrong places and then the practice junior came out and talked to me rather than the vet. But the big thing is PV go on about compassion, molly hurt her leg on my birthday and couldn’t move PV would not see her till end of week and phoned another vet up who said PV had a duty of care and they still refused to see her. Luckily the other vets saw her and I wouldn’t recommend Premier Vets to anyone for their animals. Read Less
Fred Lowther
17 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Easy to get too staff great
Pauline Mccready
20 Jun 2018
REPORT
☆☆☆☆☆
REPORT
All so kind and thoughtful
deborah cook
29 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Have been with this vets for 2 dogs my 1st was well looked after - loved but they were always so proffessional and she was not afraid of them - the 2nd one ( a bull mastiff) is a monster when going to... Read More
Have been with this vets for 2 dogs my 1st was well looked after - loved but they were always so proffessional and she was not afraid of them - the 2nd one ( a bull mastiff) is a monster when going to the vet - muzzle n all but they find some way to treat him - he is only like that with the poor vets - had hip displacement they suggested Hydro-therapy his is now 99.99% good to go - could of had him on medication for ever but they tell it like it is - he loves his water walking - once a month now he is better but he has to have his yearly jab in a few months so - sorry vets Tyger will be back! Read Less
Gorden McNichol
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Lovely people, very helpful, am taking my dog Barney in for an op on Wednesday.
Maria Barrell
13 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Our experience of Primier Vets has been incredible. 5 stars are not sufficient to describe the quality of care and professionalism that is provided by the staff.
Poppy our irish terrier has been p... Read More
Our experience of Primier Vets has been incredible. 5 stars are not sufficient to describe the quality of care and professionalism that is provided by the staff.
Poppy our irish terrier has been poorly for some time. She has been expertly monitired and medicated to improve her quality of her life.
On monday poppy deteriorated so we had to take her to our vets. Poppy was treated with dignity and compassion. The surgery was closed whilst the procedure was done. She die peacefully. She came home to be buried. We are comforted having her near us. This morning we recieved a lovely card with a beautiful poem inserted from priemier vets. How thoughtul of the staff.
This is indeed the best practice in the north east. The staff bear all the hallmarks of expert practitoners who ensure pets recieve the essential and enhanced care they require.
Thank you very much.
Best wishes
Maria and Roger Barrell
Xxx Read Less
Stacey Rose Corcoran
5 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Very friendly vets, highly recommend. Extremely professional and caring staff.
walpert09
13 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Lovely, caring vets. Reasonably priced. If only I could say the same about Sheriff highway vets.
Barbara Ray
16 Mar 2017
REPORT
☆☆☆☆☆
REPORT
We moved to this practice under 2 years ago from another one in Gateshead . When we've taken our cats we think our pets have had good treatment at a reasonable price . Last week one of our cats was pu... Read More
We moved to this practice under 2 years ago from another one in Gateshead . When we've taken our cats we think our pets have had good treatment at a reasonable price . Last week one of our cats was put to sleep which was very upsetting . The vet and two assistants were so kind and compassionate . Today we received a sympathy card with a touching poem from them . That never happened at the other practice and it's things like this that make the difference . We hope not to have to go too often but would recommend Premier vets to anyone . Read Less
Carole Frame
20 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Friendly efficient staff, who actually listen to your opinion about your animal. Definitely recommend this vet practice
Leila Dhalai
6 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Helpful caring fantastic with my pets.. Highly recommended..
john mason
16 Mar 2014
REPORT
☆☆☆☆☆
REPORT
Many thanks to Kirsty and her staff for the dignified way she handled a very sad situation regarding our beloved springer spaniel.
We miss her terribly but know she was well looked after and this was ... Read More
Many thanks to Kirsty and her staff for the dignified way she handled a very sad situation regarding our beloved springer spaniel.
We miss her terribly but know she was well looked after and this was a great comfort to us many thanks againRead Less