34 Reviews

Firstvets

Newcastle upon Tyne, Tyne and Wear
General Info
firstvets have 4 surgeries throughout Newcastle upon Tyne, with our Chillingham Road surgery being our main practice, however, all surgeries offer veterinary care but have varying opening hours (see details below, please note consultations are by appointment only)
firstvets offer:-
* Dedicated staff committed to exceptional client care
* Dedicated reception staff
* Nurses Clinics
* Clinical staff constantly being updated in latest veterinary techniques
* Home visits where appropriate
* Practice ambulance
* Good parking facilities
* Puppy Parties helping you and your pet in the first few months
* Information and advice for young, middle aged and older pets
* Pet products available in all branches
* NEW On-Line shop - visit website
Surgery branches:-
firstvets Heaton
371 - 375 Chillingham Road
Heaton
Newcastle upon Tyne
NE6 5SB
Phone : 0191 276 1064
Fax : 0191 224 0455
Opening Hours:-
Mon - Fri - 8:00am-7:00pm
Sat - 8:30am-4:00pm
Sun - 9:30am-12:00pm
firstvets Forest Hall
81 Station Road
Forest Hall
Newcastle upon Tyne
NE12 8AQ
Phone : 0191 266 6286
Fax : 0191 270 1544
Opening Hours:-
Mon-Fri - 8:30am-6:30pm
Closed Sat, Sun
firstvets Billy Mill
Lynn House
Lynn Road
Billy Mill
North Shields
Tyne & Wear
NE29 8HL
Phone : 0191 296 4449
Fax : 0191 272 8754
Opening Hours:-
Mon - Fri 8:30am-6.30pm
Sat - 9:00am-12:00pm
Closed Sun
firstvets - White Lion Low Fell
1 Lowreys Lane
Low Fell
Gateshead
NE9 5JB
Phone : 0191 491 5855
Fax : 0191 491 5622
Opening Hours:-
Mon-Fri - 8:30am-6:30pm
Sat - 1:00pm-3:30pm
Closed Sun
firstvets is a trading name of CVS (UK) Limited; a company registered in England and Wales. Registered number: 03777473. Registered office: CVS House, Vinces Road, Diss, Norfolk IP22 4AY
Team
{{staff.biography}}
Reviews
Michael Tristram
16 Aug 2023
REPORT
The team at Forest Hall were absolutely brilliant responding on the same day to our concerns about an ongoing skin problem with our golden retriever even though we were 350 miles away from home visit... Read More
The team at Forest Hall were absolutely brilliant responding on the same day to our concerns about an ongoing skin problem with our golden retriever even though we were 350 miles away from home visiting family in Newcastle. Their response, their care, their advice, their links with our home vet and their treatment all exceptional, subsequently confirmed by our vet when we got home. Thank you even for sorting out the Pet|Plan paperwork. I recommend them as highly as I can - thank you. Read Less
Rachel Dembry
13 Aug 2020
REPORT
My beautiful rat Snowflake came through op brilliantly to remove a large mammary lump and is trying to resume climbing even last night! You'd never even think she'd had an op! Amazing recovery as alwa... Read More
My beautiful rat Snowflake came through op brilliantly to remove a large mammary lump and is trying to resume climbing even last night! You'd never even think she'd had an op! Amazing recovery as always from Judith at First Vets Forrest Hall. She's an exotic vet (rats, guinea pigs etc.) and is so skilled. She could be a plastic surgeon! 😁 Can't thank you enough (yet again); you're absolutely wonderful! Enjoy the chocolates coming your way you so deserve them. Read Less
Andrea Walker
11 Jul 2018
REPORT
Judith at Forest hall went above and beyond today, such a special Vet and amazing human being. Thank you for 11years of care and compassion for my fur baby Ping words can’t express the difference yo... Read More
Judith at Forest hall went above and beyond today, such a special Vet and amazing human being. Thank you for 11years of care and compassion for my fur baby Ping words can’t express the difference you made to her and our livesRead Less
Michael Liam
10 Jul 2018
REPORT
Me and my partner had to have our beautiful three year old rat euthanized at the weekend. The vets and staff at Firstvets are so understanding and patient at such a hard time and sent us a handwritten... Read More
Me and my partner had to have our beautiful three year old rat euthanized at the weekend. The vets and staff at Firstvets are so understanding and patient at such a hard time and sent us a handwritten card afterwards to express their sympathy for us. This was an extremely kind gesture that I cannot thank them enough for. Read Less
Leah Wilkinson
27 Jun 2018
REPORT
My guinea pig has had surgery to remove a bladder stone today. After a bit of mis communication he is now on the road to recovery. Judith went above and beyond to help us out and I'm forever grateful.... Read More
My guinea pig has had surgery to remove a bladder stone today. After a bit of mis communication he is now on the road to recovery. Judith went above and beyond to help us out and I'm forever grateful. If you have small furbabies, look no further than FirstVets Read Less
Rhys Cook
5 Jun 2018
REPORT
We had our Frenchie in today for naves and soft palate done the estimate price was spot on and came in just Β£5 over so very happy our little man is breathing so much better already the vets are very h... Read More
We had our Frenchie in today for naves and soft palate done the estimate price was spot on and came in just Β£5 over so very happy our little man is breathing so much better already the vets are very helpful and tell you everything deffo recommend to anyone he was seen friday first time to the vets and booked in for 4 days later cant complain at the speediness Read Less
Paul Mongan
3 Jun 2018
REPORT
Friendly vets here. Our cat looks forward to his visit every year
Kirsty Sturman
17 Apr 2018
REPORT
Nick & all of the staff have been brilliant at taking care of our 13 year old cat Simba who has been diagnosed with stage 2 kidney disease. Thankfully his condition can be managed with diet for the ti... Read More
Nick & all of the staff have been brilliant at taking care of our 13 year old cat Simba who has been diagnosed with stage 2 kidney disease. Thankfully his condition can be managed with diet for the time being. Can't thank you enough for your kindness & compassion. Read Less
Emma Buglass
12 Apr 2018
REPORT
i cannot thank andy and the staff at billymill branch enough for the care and attention and concern shown for my furbaby frankie...and this was only our second visit...a lovely bunch of staff and the ... Read More
i cannot thank andy and the staff at billymill branch enough for the care and attention and concern shown for my furbaby frankie...and this was only our second visit...a lovely bunch of staff and the dedicatation 2 their jobs i cannot speak highly enough of you lot...thanks again x Read Less
Sophie Bills
23 Mar 2018
REPORT
Andy the vet has been really understanding he has helped us with Dobby. Andy has helped me understand things about Dobby and with Dobby being my 1st proper pet. I will 100% recommend this vets.
Craig Kappen
8 Mar 2018
REPORT
FirstVets have looked after both my dogs Harvey & Tara for many years. Rachel @ the LowFell Practice is a excellent Vet I highly recommend to everyone :)
Kathryn Moreton
8 Mar 2018
REPORT
Have used Firstvets Forest Hall for a couple of years now. Judith is brilliant. Really knowledgeable and compassionate. The receptionists are also really helpful. Wouldn't take my guinea pigs anywhere... Read More
Have used Firstvets Forest Hall for a couple of years now. Judith is brilliant. Really knowledgeable and compassionate. The receptionists are also really helpful. Wouldn't take my guinea pigs anywhere else. Read Less
Danny Dobson
7 Mar 2018
REPORT
Judith is an excellent vet and cares very well for a variety of different animals, the practice has always been great for my pets.
Shamaine Lawson
7 Feb 2018
REPORT
So happy about the care Minnie and her puppies received vets were very helpful and all members staff were lovely and polite. They were quick to get answers and operate. I am very greatful 4 everything... Read More
So happy about the care Minnie and her puppies received vets were very helpful and all members staff were lovely and polite. They were quick to get answers and operate. I am very greatful 4 everything yous have done 4 herRead Less
Elaine Soulsby
6 Feb 2018
REPORT
The care shown to my bichon Aimee was great. When my little dog was at the end of her time with us (aged 14), the care was professional, sensitive and incredibly helpful. The card that was sent with a... Read More
The care shown to my bichon Aimee was great. When my little dog was at the end of her time with us (aged 14), the care was professional, sensitive and incredibly helpful. The card that was sent with a paw print of my little one was sent on the day she died and was the most lovely touch. Thank you Judith and Kelly. I will treasure the print forever! Read Less
Dave Burn
27 Dec 2017
REPORT
Very good vets do the best they can for you even in the case of a lost pet
Lisa Swann
4 Nov 2017
REPORT
I have nothing but great things to say about the care me and my dog have received from the Heaton branch. My dog has recently had TPLO surgery due to a ruptured cruciate ligament and is now on the roa... Read More
I have nothing but great things to say about the care me and my dog have received from the Heaton branch. My dog has recently had TPLO surgery due to a ruptured cruciate ligament and is now on the road to recovery. From the fab girls on reception putting up with my constant calls on the day of the surgery to Andy and Nick doing the surgery and being there to put my mind at rest on his healing progress. Can’t thank you all enough and once he is allowed to run around again, I’m sure Lennon will be very gratefulRead Less
Phil English
14 Jun 2017
REPORT
The whole evidence here is great. They fit you in at short notice when required. The desk staff see friendly are helpful and always seem to make time for the animals. They've done everything for our d... Read More
The whole evidence here is great. They fit you in at short notice when required. The desk staff see friendly are helpful and always seem to make time for the animals. They've done everything for our dog over the past five years and we've had nothing but good experiences. Judith has a great manner and always gives practical advice, no up selling or other nonsense. Even now we're a bit further away we still go back here. Read Less
Craig Falcus
22 Mar 2017
REPORT
Staff are always very friendly and helpful.
patricia dunscombe
16 Feb 2017
REPORT
Val Stephinson
8 Feb 2017
REPORT
excellent service, friendly staff and felt very at ease leaving my little dog there for the day
Claire Mackie
31 Jan 2017
REPORT
Annette Ellis
17 Jan 2017
REPORT
Thanks so much for all your help with little George, Wear Referrals were excellent, sadly though he passed away at the weekend despite everyone's best efforts. I am very grateful for the care you took... Read More
Thanks so much for all your help with little George, Wear Referrals were excellent, sadly though he passed away at the weekend despite everyone's best efforts. I am very grateful for the care you took however. Read Less
Rachele Graves
9 Dec 2016
REPORT
Has anyone on facebook had any bad experiences with Firstvets in Heaton Newcastle. As they caused the Harm, Distress, Suffering and death of my mams dog Nellie on Nellie 4th birthday 31/10/2016 and th... Read More
Has anyone on facebook had any bad experiences with Firstvets in Heaton Newcastle. As they caused the Harm, Distress, Suffering and death of my mams dog Nellie on Nellie 4th birthday 31/10/2016 and the Director Nigel Stansbie and Veterinary Surgeon Shona Hingston are both lying 2 faced murders and i will not stop in my quest for JUSTICE FOR NELLIE!!!!! Read Less
Scott Mcalinden
8 Nov 2016
REPORT
Staff amazing vets amazing high standard of cleanliness warm welcome and I highly recommend this practice
Vicky Heron
8 Oct 2016
REPORT
We were heart broken when we had to get our beloved dog simba put to sleep 2 years ago but with were grateful for the letter and card we received from the staff that helped us to explained to my youn... Read More
We were heart broken when we had to get our beloved dog simba put to sleep 2 years ago but with were grateful for the letter and card we received from the staff that helped us to explained to my younger brothers that sim about was now over the rainbow bridge Read Less
Zoe Monroe Salmon
2 Sep 2016
REPORT
Been using for many years and could not get a more caring vets both Gillingham Road and Forest Hall are great. Have say Judith is by far the best vet with Kerry being best Nurse.
Rhiannon Wilson
11 Aug 2016
REPORT
Remus and I had a great first visit to the vets! He was a charmer (as I knew he would be..!) and he got spoilt rotten with kisses and cuddles. Thanks to everyone for making our first visit so pleasan... Read More
Remus and I had a great first visit to the vets! He was a charmer (as I knew he would be..!) and he got spoilt rotten with kisses and cuddles. Thanks to everyone for making our first visit so pleasant! See you in a fortnight! Read Less
Clare Gosney
20 Jun 2016
REPORT
Disgusted that a Vet named Rachel Yost is refusing a dying cat his medication, I have chosen to give him palliative care at home and he is comfortable, however he will now have discomfort no thanks t... Read More
Disgusted that a Vet named Rachel Yost is refusing a dying cat his medication, I have chosen to give him palliative care at home and he is comfortable, however he will now have discomfort no thanks to this Vet, how does she have the right to do this, she doesn't and I am appalled! I want to add that the staff on the counter are lovely, and have no problem with them, but I will be putting in a high level complaint about. Read Less
Laura Teah
2 Jun 2016
REPORT
I cannot thank the staff enough for all your help, with what i can only describe as a horrendous time. On Wednesday my lovely Cat Buster had to have a leg amputated, the staff reassured me and made th... Read More
I cannot thank the staff enough for all your help, with what i can only describe as a horrendous time. On Wednesday my lovely Cat Buster had to have a leg amputated, the staff reassured me and made the decision easier, as I was worried about the quality of life my Buster would have only having 3 legs. I would also like to thank the receptionist's who are very friendly and always helpful. Buster still has a long journey ahead of him, but with the support from First Vets I know he will make a full recovery. Thanks again Laura (P.S sorry for all the crying). Read Less
Sharon Ann Wilson
14 May 2016
REPORT
Judith is the best vet I have ever known. She will try eveything in her power to find out whats wrong, and investigate every avenue. She never gives up on your babies or you. And her staff are Brillia... Read More
Judith is the best vet I have ever known. She will try eveything in her power to find out whats wrong, and investigate every avenue. She never gives up on your babies or you. And her staff are Brilliant. Anything they can do they will. Thankyou all for all your help with Myles. It's not been easy I know. Thankyou all once again. Don't know what I would have done without you. Xx Read Less
Deborah Finney
9 May 2016
REPORT
Sam Anderson Rowell
3 Oct 2015
REPORT
Judith brown is the most hard working and caring vet I've ever met in the last 25 years of owning animals . She has certainly pulled out all the stops over the years to keep my lot in tip top health .... Read More
Judith brown is the most hard working and caring vet I've ever met in the last 25 years of owning animals . She has certainly pulled out all the stops over the years to keep my lot in tip top health . I trust her clinical judgement 100% . Mustn't forget the rest of the hard working forest hall team who are always helpful and take time to make a fuss of the dogs , Thankyou Beth and co Read Less
A Google User
20 Dec 2009
REPORT
I have to write in about an excellent Vet based in Forest Hall branch called Judith Brown,Judith does all she can to save your animal, and really hates to lose one, I have never met a better vet,and w... Read More
I have to write in about an excellent Vet based in Forest Hall branch called Judith Brown,Judith does all she can to save your animal, and really hates to lose one, I have never met a better vet,and will always use her. Thank you Judith also about the very kind words about Elsa, you have absolutely no idea, what that meant to me! Read Less
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Please call
0191 266 6286
81 Station Road
Newcastle upon Tyne Tyne and Wear NE12 8AQ
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
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Firstvets

Newcastle upon Tyne, Tyne and Wear
(34)
81 Station Road
Newcastle upon Tyne Tyne and Wear NE12 8AQ
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Online booking unavailable
Please call
firstvets have 4 surgeries throughout Newcastle upon Tyne, with our Chillingham Road surgery being our main practice, however, all surgeries offer veterinary care but have varying opening hours (see details below, please note consultations are by appointment only)
firstvets offer:-
* Dedicated staff committed to exceptional client care
* Dedicated reception staff
* Nurses Clinics
* Clinical staff constantly being updated in latest veterinary techniques
* Home visits where appropriate
* Practice ambulance
* Good parking facilities
* Puppy Parties helping you and your pet in the first few months
* Information and advice for young, middle aged and older pets
* Pet products available in all branches
* NEW On-Line shop - visit website
Surgery branches:-
firstvets Heaton
371 - 375 Chillingham Road
Heaton
Newcastle upon Tyne
NE6 5SB
Phone : 0191 276 1064
Fax : 0191 224 0455
Opening Hours:-
Mon - Fri - 8:00am-7:00pm
Sat - 8:30am-4:00pm
Sun - 9:30am-12:00pm
firstvets Forest Hall
81 Station Road
Forest Hall
Newcastle upon Tyne
NE12 8AQ
Phone : 0191 266 6286
Fax : 0191 270 1544
Opening Hours:-
Mon-Fri - 8:30am-6:30pm
Closed Sat, Sun
firstvets Billy Mill
Lynn House
Lynn Road
Billy Mill
North Shields
Tyne & Wear
NE29 8HL
Phone : 0191 296 4449
Fax : 0191 272 8754
Opening Hours:-
Mon - Fri 8:30am-6.30pm
Sat - 9:00am-12:00pm
Closed Sun
firstvets - White Lion Low Fell
1 Lowreys Lane
Low Fell
Gateshead
NE9 5JB
Phone : 0191 491 5855
Fax : 0191 491 5622
Opening Hours:-
Mon-Fri - 8:30am-6:30pm
Sat - 1:00pm-3:30pm
Closed Sun
firstvets is a trading name of CVS (UK) Limited; a company registered in England and Wales. Registered number: 03777473. Registered office: CVS House, Vinces Road, Diss, Norfolk IP22 4AY
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
{{staff.biography}}
Michael Tristram
16 Aug 2023
β˜†β˜†β˜†β˜†β˜†
REPORT
The team at Forest Hall were absolutely brilliant responding on the same day to our concerns about an ongoing skin problem with our golden retriever even though we were 350 miles away from home visit... Read More
The team at Forest Hall were absolutely brilliant responding on the same day to our concerns about an ongoing skin problem with our golden retriever even though we were 350 miles away from home visiting family in Newcastle. Their response, their care, their advice, their links with our home vet and their treatment all exceptional, subsequently confirmed by our vet when we got home. Thank you even for sorting out the Pet|Plan paperwork. I recommend them as highly as I can - thank you. Read Less
Rachel Dembry
13 Aug 2020
β˜†β˜†β˜†β˜†β˜†
REPORT
My beautiful rat Snowflake came through op brilliantly to remove a large mammary lump and is trying to resume climbing even last night! You'd never even think she'd had an op! Amazing recovery as alwa... Read More
My beautiful rat Snowflake came through op brilliantly to remove a large mammary lump and is trying to resume climbing even last night! You'd never even think she'd had an op! Amazing recovery as always from Judith at First Vets Forrest Hall. She's an exotic vet (rats, guinea pigs etc.) and is so skilled. She could be a plastic surgeon! 😁 Can't thank you enough (yet again); you're absolutely wonderful! Enjoy the chocolates coming your way you so deserve them. Read Less
Andrea Walker
11 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Judith at Forest hall went above and beyond today, such a special Vet and amazing human being. Thank you for 11years of care and compassion for my fur baby Ping words can’t express the difference yo... Read More
Judith at Forest hall went above and beyond today, such a special Vet and amazing human being. Thank you for 11years of care and compassion for my fur baby Ping words can’t express the difference you made to her and our livesRead Less
Michael Liam
10 Jul 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Me and my partner had to have our beautiful three year old rat euthanized at the weekend. The vets and staff at Firstvets are so understanding and patient at such a hard time and sent us a handwritten... Read More
Me and my partner had to have our beautiful three year old rat euthanized at the weekend. The vets and staff at Firstvets are so understanding and patient at such a hard time and sent us a handwritten card afterwards to express their sympathy for us. This was an extremely kind gesture that I cannot thank them enough for. Read Less
Leah Wilkinson
27 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
My guinea pig has had surgery to remove a bladder stone today. After a bit of mis communication he is now on the road to recovery. Judith went above and beyond to help us out and I'm forever grateful.... Read More
My guinea pig has had surgery to remove a bladder stone today. After a bit of mis communication he is now on the road to recovery. Judith went above and beyond to help us out and I'm forever grateful. If you have small furbabies, look no further than FirstVets Read Less
Rhys Cook
5 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
We had our Frenchie in today for naves and soft palate done the estimate price was spot on and came in just Β£5 over so very happy our little man is breathing so much better already the vets are very h... Read More
We had our Frenchie in today for naves and soft palate done the estimate price was spot on and came in just Β£5 over so very happy our little man is breathing so much better already the vets are very helpful and tell you everything deffo recommend to anyone he was seen friday first time to the vets and booked in for 4 days later cant complain at the speediness Read Less
Paul Mongan
3 Jun 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Friendly vets here. Our cat looks forward to his visit every year
Kirsty Sturman
17 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Nick & all of the staff have been brilliant at taking care of our 13 year old cat Simba who has been diagnosed with stage 2 kidney disease. Thankfully his condition can be managed with diet for the ti... Read More
Nick & all of the staff have been brilliant at taking care of our 13 year old cat Simba who has been diagnosed with stage 2 kidney disease. Thankfully his condition can be managed with diet for the time being. Can't thank you enough for your kindness & compassion. Read Less
Emma Buglass
12 Apr 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
i cannot thank andy and the staff at billymill branch enough for the care and attention and concern shown for my furbaby frankie...and this was only our second visit...a lovely bunch of staff and the ... Read More
i cannot thank andy and the staff at billymill branch enough for the care and attention and concern shown for my furbaby frankie...and this was only our second visit...a lovely bunch of staff and the dedicatation 2 their jobs i cannot speak highly enough of you lot...thanks again x Read Less
Sophie Bills
23 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Andy the vet has been really understanding he has helped us with Dobby. Andy has helped me understand things about Dobby and with Dobby being my 1st proper pet. I will 100% recommend this vets.
Craig Kappen
8 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
FirstVets have looked after both my dogs Harvey & Tara for many years. Rachel @ the LowFell Practice is a excellent Vet I highly recommend to everyone :)
Kathryn Moreton
8 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Have used Firstvets Forest Hall for a couple of years now. Judith is brilliant. Really knowledgeable and compassionate. The receptionists are also really helpful. Wouldn't take my guinea pigs anywhere... Read More
Have used Firstvets Forest Hall for a couple of years now. Judith is brilliant. Really knowledgeable and compassionate. The receptionists are also really helpful. Wouldn't take my guinea pigs anywhere else. Read Less
Danny Dobson
7 Mar 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
Judith is an excellent vet and cares very well for a variety of different animals, the practice has always been great for my pets.
Shamaine Lawson
7 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
So happy about the care Minnie and her puppies received vets were very helpful and all members staff were lovely and polite. They were quick to get answers and operate. I am very greatful 4 everything... Read More
So happy about the care Minnie and her puppies received vets were very helpful and all members staff were lovely and polite. They were quick to get answers and operate. I am very greatful 4 everything yous have done 4 herRead Less
Elaine Soulsby
6 Feb 2018
β˜†β˜†β˜†β˜†β˜†
REPORT
The care shown to my bichon Aimee was great. When my little dog was at the end of her time with us (aged 14), the care was professional, sensitive and incredibly helpful. The card that was sent with a... Read More
The care shown to my bichon Aimee was great. When my little dog was at the end of her time with us (aged 14), the care was professional, sensitive and incredibly helpful. The card that was sent with a paw print of my little one was sent on the day she died and was the most lovely touch. Thank you Judith and Kelly. I will treasure the print forever! Read Less
Dave Burn
27 Dec 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Very good vets do the best they can for you even in the case of a lost pet
Lisa Swann
4 Nov 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
I have nothing but great things to say about the care me and my dog have received from the Heaton branch. My dog has recently had TPLO surgery due to a ruptured cruciate ligament and is now on the roa... Read More
I have nothing but great things to say about the care me and my dog have received from the Heaton branch. My dog has recently had TPLO surgery due to a ruptured cruciate ligament and is now on the road to recovery. From the fab girls on reception putting up with my constant calls on the day of the surgery to Andy and Nick doing the surgery and being there to put my mind at rest on his healing progress. Can’t thank you all enough and once he is allowed to run around again, I’m sure Lennon will be very gratefulRead Less
Phil English
14 Jun 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
The whole evidence here is great. They fit you in at short notice when required. The desk staff see friendly are helpful and always seem to make time for the animals. They've done everything for our d... Read More
The whole evidence here is great. They fit you in at short notice when required. The desk staff see friendly are helpful and always seem to make time for the animals. They've done everything for our dog over the past five years and we've had nothing but good experiences. Judith has a great manner and always gives practical advice, no up selling or other nonsense. Even now we're a bit further away we still go back here. Read Less
Craig Falcus
22 Mar 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Staff are always very friendly and helpful.
patricia dunscombe
16 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Val Stephinson
8 Feb 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
excellent service, friendly staff and felt very at ease leaving my little dog there for the day
Claire Mackie
31 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Annette Ellis
17 Jan 2017
β˜†β˜†β˜†β˜†β˜†
REPORT
Thanks so much for all your help with little George, Wear Referrals were excellent, sadly though he passed away at the weekend despite everyone's best efforts. I am very grateful for the care you took... Read More
Thanks so much for all your help with little George, Wear Referrals were excellent, sadly though he passed away at the weekend despite everyone's best efforts. I am very grateful for the care you took however. Read Less
Rachele Graves
9 Dec 2016
β˜†β˜†β˜†β˜†β˜†
REPORT
Has anyone on facebook had any bad experiences with Firstvets in Heaton Newcastle. As they caused the Harm, Distress, Suffering and death of my mams dog Nellie on Nellie 4th birthday 31/10/2016 and th... Read More
Has anyone on facebook had any bad experiences with Firstvets in Heaton Newcastle. As they caused the Harm, Distress, Suffering and death of my mams dog Nellie on Nellie 4th birthday 31/10/2016 and the Director Nigel Stansbie and Veterinary Surgeon Shona Hingston are both lying 2 faced murders and i will not stop in my quest for JUSTICE FOR NELLIE!!!!! Read Less
Scott Mcalinden
8 Nov 2016
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Staff amazing vets amazing high standard of cleanliness warm welcome and I highly recommend this practice
Vicky Heron
8 Oct 2016
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We were heart broken when we had to get our beloved dog simba put to sleep 2 years ago but with were grateful for the letter and card we received from the staff that helped us to explained to my youn... Read More
We were heart broken when we had to get our beloved dog simba put to sleep 2 years ago but with were grateful for the letter and card we received from the staff that helped us to explained to my younger brothers that sim about was now over the rainbow bridge Read Less
Zoe Monroe Salmon
2 Sep 2016
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Been using for many years and could not get a more caring vets both Gillingham Road and Forest Hall are great. Have say Judith is by far the best vet with Kerry being best Nurse.
Rhiannon Wilson
11 Aug 2016
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Remus and I had a great first visit to the vets! He was a charmer (as I knew he would be..!) and he got spoilt rotten with kisses and cuddles. Thanks to everyone for making our first visit so pleasan... Read More
Remus and I had a great first visit to the vets! He was a charmer (as I knew he would be..!) and he got spoilt rotten with kisses and cuddles. Thanks to everyone for making our first visit so pleasant! See you in a fortnight! Read Less
Clare Gosney
20 Jun 2016
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Disgusted that a Vet named Rachel Yost is refusing a dying cat his medication, I have chosen to give him palliative care at home and he is comfortable, however he will now have discomfort no thanks t... Read More
Disgusted that a Vet named Rachel Yost is refusing a dying cat his medication, I have chosen to give him palliative care at home and he is comfortable, however he will now have discomfort no thanks to this Vet, how does she have the right to do this, she doesn't and I am appalled! I want to add that the staff on the counter are lovely, and have no problem with them, but I will be putting in a high level complaint about. Read Less
Laura Teah
2 Jun 2016
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I cannot thank the staff enough for all your help, with what i can only describe as a horrendous time. On Wednesday my lovely Cat Buster had to have a leg amputated, the staff reassured me and made th... Read More
I cannot thank the staff enough for all your help, with what i can only describe as a horrendous time. On Wednesday my lovely Cat Buster had to have a leg amputated, the staff reassured me and made the decision easier, as I was worried about the quality of life my Buster would have only having 3 legs. I would also like to thank the receptionist's who are very friendly and always helpful. Buster still has a long journey ahead of him, but with the support from First Vets I know he will make a full recovery. Thanks again Laura (P.S sorry for all the crying). Read Less
Sharon Ann Wilson
14 May 2016
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Judith is the best vet I have ever known. She will try eveything in her power to find out whats wrong, and investigate every avenue. She never gives up on your babies or you. And her staff are Brillia... Read More
Judith is the best vet I have ever known. She will try eveything in her power to find out whats wrong, and investigate every avenue. She never gives up on your babies or you. And her staff are Brilliant. Anything they can do they will. Thankyou all for all your help with Myles. It's not been easy I know. Thankyou all once again. Don't know what I would have done without you. Xx Read Less
Deborah Finney
9 May 2016
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Sam Anderson Rowell
3 Oct 2015
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Judith brown is the most hard working and caring vet I've ever met in the last 25 years of owning animals . She has certainly pulled out all the stops over the years to keep my lot in tip top health .... Read More
Judith brown is the most hard working and caring vet I've ever met in the last 25 years of owning animals . She has certainly pulled out all the stops over the years to keep my lot in tip top health . I trust her clinical judgement 100% . Mustn't forget the rest of the hard working forest hall team who are always helpful and take time to make a fuss of the dogs , Thankyou Beth and co Read Less
A Google User
20 Dec 2009
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I have to write in about an excellent Vet based in Forest Hall branch called Judith Brown,Judith does all she can to save your animal, and really hates to lose one, I have never met a better vet,and w... Read More
I have to write in about an excellent Vet based in Forest Hall branch called Judith Brown,Judith does all she can to save your animal, and really hates to lose one, I have never met a better vet,and will always use her. Thank you Judith also about the very kind words about Elsa, you have absolutely no idea, what that meant to me! Read Less
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