Always willing to help. You have an appointment, that's £25 before you start with treatments of any kind. For those of us who aren't in receipt of benefits+can't use PDSA it can get a bit expensive, eg £50 charged for 6 days painkillers. We're retired now so don't have that much, have to go private due to pensions we get. Staff always pleasant to those who go. Read Less

Thanks again to the team for treating milo today at short notice. I guess he will never learn about eating things he shouldn't. I can honestly say you are the best vets practice in the North East. Friendly, caring, reliable and genuine loving attitude towards the pets you treat. Read Less

Dragon vets are certainly a practice that cares. When our last dog took ill they looked after him for almost 3 years and gave him a good quality of life for his remaining years. We have another 2 dogs under their care and to be straight i would not consider and other practice. They are both trustworthy and have a caring nature which to be is very important.Read Less

Thank you to Dr Andrew today, was very impressed with his cool, calm and friendly demeanour despite a very unhappy cockatiel. (He hates being handled by strangers!) He showed a great understanding and knowledge in cockatiels which comforted me as this was my first visit to this practise. I was recommended by Laura who answered the phone to book with Andrew and her recommendation was very sound. The price was also very very very good. When we were told how much it would cost when we came out, we had to double check as it was (more than half of what we expected it to be!!) I went in for my cockatiel's beak to be clipped, and Dr Andrew also checked his claws and wings whilst we were there to ensure he was healthy and happy. The appointment was quick meaning less stress was endured by my cockatiel despite the fight he put up!! I would highly recommend this vet to anyone who has a bird :)Read Less

I don't thinkthat this practice is the only vets that are like this.....I find female vets are pretty uncaring and rough with cats. Choose a male vet as they seem to be more empathetic. One of my cats was euthanised by one of the female veterinary nurses at Dragon Vets and I couldn't fault her care for me or my cat. She was so lovely and empathetic to the situation I was faced with. My other cat had to be euthanised recently. The female vet who did it didn't offer me the choice of holding my cat during her last few minutes of her life. The female vet and nurse just held her roughly and I felt they "just got on with a routine procedure" (for them maybe....this was a cat I'd had in my life for the last 20 years). I've felt so guilty ever since she died that I couldn't give her love and comfort in her last few minutes. Read Less

My mams dog is registered at dragon vets and they are always pleasant and very friendly. Alfie (mams dog) was at the vets today for a minor op and once again the staff were great with him. My mam highly recommends dragon vets for the wonderful care they give. Read Less

Excellent practice. Every member of staff is top class, caring, efficient and looks after the human as well as the pet. Would and do recommend to anyone looking for a genuine animal loving group of wonderful people. Read Less

Amazing vets. Would never go anywhere else. My dog used to go and now my step guinea pig goes. All my family go here. All the staff from front desk, nurses, vets etc are all so friendly and helpful. Have to say my fave is Andrew. He's always been excellent over the years. Read Less

All the staff who work here have always looked after our cats really well, they are very friendly and explain clearly about procedures or care that my cats have needed in the past. I've been taking my pets there for ten years and I still wouldn't chose any other vets to go to Read Less

These are my local vets and I have always found them very helpful. I've never had any problems but our pets have only every been for boosters & general checkups - nothing serious. The vet assistant was extremely helpful when our rabbit's fur got all matted when she was moulting badly and had been too ill to groom it herself, and I couldn't get an appointment with a dog groomer that did rabbits, and she helped me bathe the rabbit and trim all the matted bits (and didn't charge). When we took our newest rabbit to get its injections they gave us loads of information leaflets and a free bag of food and were very gentle and patient handling the rabbit. The only problem is its one waiting room for all animals and some of the noisy dogs waiting can upset the other smaller or more nervous pets. They're not open on a weekend or late nights - only in emergencies which is a bit inconvenient but not all vets are open longer hours. Read Less