I can't thank you all enough. Bank Holiday Monday and I have a very poorly cat, he wasn't even registered with you and you saw him straight away, amazing service!!! He had to stay with you for a few days and has had regular checks since and everyone has always been so helpful, friendly and professional. I will certainly use you in the future and would not hesitate to recommend you to family and friends!!! Thank you Read Less

The best vets in rugby in my opinion. Had a dog and cats and have always taken them here. Friendly and always manage to get a quick appointment. Very caring with the animals as well. My dog could be a bit of a handful at time when we got to the vets. But the lady we saw there always managed to carm him down. He never liked going to the vets bless him. Read Less

Again I would like to say a BIG BIG thank you to James, Yvette and the rest of the team at The Animal House in Rugby. I can't really put into words as to how I was feeling as Maverick being my first ever dog had to undergo a biopsy 5 days before Christmas for a swelling on his front lower jaw, James went through it all with me and I did start to relax some, but in the weeks before Mav went in were, to say the least, mega stressful I've never known anything like it nor do I want to again. James phoned me two days before Christmas with the results of the biopsy and he gave me the best Christmas present ever when he told me the results were benign phew what a relief that was although Mav did lose two of his teeth which is a small price to pay for the good news. Yvette thank you for your call on the Friday, the same day that James rang, to see how I WAS doing it was much appreciated. James just to let you know that Mav doesn't have a 'whistle' and as you know after his post op appointments he's running on all cylinders. Again THANK YOU ALL. P.S He's still not used to stairs.Read Less

Animal house in Warwick- Especially Hugh but also Sarah and all the other vets and all other staff. Everyone has been amazing and we will never forget your efforts and compassion. Words cannot describe our gratitude and admiration towards you. You have been there since day one always accommodating our bunnies and taking care of them. Thank you for your endless efforts to help them and answer all our questions. Thank you so much for being there for our boy bunny Boo's last hours and fighting for his life. We appreciate you so much and take consolation in knowing our rabbits received the best possible care with you. Read Less

Took my dog for K lazer treatment after speaking with the director, and agreeing a direct claim. After treatment had started was informed a direct claim was not an option. Had I have known I would have taken my pet elsewhere. From the 2nd visit I was not treated with friendly approach I would have expected as advertised. Read Less

We can not praise Animal House highly enough, Hugh and Giles at Warwick look after our 3 cats and our new puppy Archie with the utmost dedication. Today we rushed Archie our puppy to the Rugby branch after he had eaten something he shouldn't have and the care and professionalism was first class. Everyone at both branches from reception, nurses and vets really do care not just about the animals but the owners too. I wouldn't take our pets anywhere else. Thank you Lisa and Rob Brown Read Less

Our Dobermann Xena needed some growths removed from the top and bottom of her eyelid. I was very worried about it, but James did an amazing job and you wouldn't know she'd had anything done. We've been with the practice for 7 years and have always found them to be knowledgeable, friendly and efficient. Highly recommended ! Read Less

We took our Minxie Cat to Animal House, a poorly puss cat,Then we met the wonderful Sarah Burden, she is so caring about my Minxie, She is doing her utmost to make sure my Minxie has the best possible chance. The wonderful Hugh Duffin had to see her once when Sarah was not there, He is so dedicated to animals I feel like we have the Harley St, equivalent in Vets. I can not say enough good about Animal House, they have looked after 3 of my Cats so far, 2 unfortunately left us, but they were 21 years old. I will always recommend Animal house. A very big thank you to Sarah Burden for the time you are putting in with my Minxie. Read Less

I would highly recommend this practice. They provide an excellent quality of service and are very skilled and competent at diagnosis and treatment. They are also open 7 days a week as standard, which means if your pet is taken unwell they can still be seen for much of the weekend without paying emergency fees. Read Less

The care, communication and genuine concern for my boxer dog and I was outstanding. Giles and all who met Frankie were at all times more than any pet owner could have wished for. I would recommend this practice to everybody. Read Less

The vacination of my puppy was acceptable. I paid for both vaccinations on the first appointment, but this card transaction must have failed. The matter went unnoticed on both visits to complete the vacinations. I was then sent a letter stating I had breached trust, was to be refered to bailiffs and debt collection agencies and that they would destroy my credit rating if I did not pay. Outrageous! I obviously paid the amount immediately and pointed out that the mistake was on their part, not mine. They did not respond to my email asking for an explanation for their behaviour. Read Less

The best - no other words to describe the staff and Hugh is the best vet I have ever had. He is good with the dogs, and understands breeders, which is vital to me. He has treated my dogs not only at Animal House, but also at three other locations hes worked at, I wouldn't take my dogs anywhere else. Read Less

I love this place, not only great with my dog having her vaccinations and routine trips but were excellent with my ferret! Customer services is out of this world! Have only positive things to say! And an added bonus they allowed me to rehome a stray ferret that was in their care! All in all a 10 out of 10 service- keep up the outstanding work :-) Read Less

Was needing some help , so i went to reception and the girl called charlie was very nice she served me with excellent customer service and was very welcomed into your building. This girl has a lot of potential in your business, Its a pleasure to come back just to be welcomed very highly how i did. Recommends everyone to go HERE ... you will see why , when you do! many Thanks congratulations charlieRead Less