Brilliant. Been going there for the last few weeks been great with my Honey she don't mind going there at all. Friendly staff. And a lovely atmosphere in the waiting room. Well done shepherds the vets .xx Read Less

We transferred to this Practice after a misdiagnosis by a previous vet. We had two dogs aged 12 and 13, both of whom we have sadly lost in the past three weeks, the latest just yesterday. From my first dealings with the practice they have shown the utmost of professionalism, empthay, knowledge and gave us much needed trust back in the profession. Their level of service was exceptional answered facebook at all times of day and night even weekends, phonecalls at night, came out of meetings when we needed to speak to the vet the most. The team at the practice is very committed and professional and every member of that team shows the same level of commitment to their work and empathy with their clients both 4 and 2 legged. I have truly never seen such a committed team at any vets I have ever visited before. A special mention to Zephanie, who has helped me through such a difficult few months, she is a credit to the profession and a truly remarkable vet an absolute credit to her profession We do not plan to replace our boys with new pets as simply they can never be replaced and the pain of their loss is too great, however I would certainly recommend this practice as they are over and above as a team a practice and a profession. Thank you sincerely from Rebecca, Simon and of course our beloved boys Zeus and Sam xxxRead Less

shepherds the vets in brackla have such a crew of dedicated staff, of who ..all i know tried everything for my "Little Man" Rochas Jones" Thank you all, for looking after him, and esp the Vets, and a very big big hug to Karen night nurse who had a very soft spot for my dude..xxx Read Less

Very clean and friendly welcome. Staff were lovely and the treatment my pooch received was really good. My shar pei had surgery on Friday on her eyes bearing in mind I had only rung on Thursday for an appointment. Didn't expect to get in as quick as what I did. She spent most day there on Friday and was very well looked after. Thank you so much to Rachel the vet for sorting Kiki's eyes out she very happy that she is painfree and can see again! Would 100000% recommend anyone to take their animals here! XxRead Less

when they first opened the new hospital they had 4 vets on each shift everything was efficient and a pleasant experience...as for there's only 1 vet available , my friend's cat got involved in a rta he was hurt bad and they made her wait in the waiting room for 2 1/2hrs before they finally let her see the vet ...I myself have gone there and had to wait 35 mins waiting to pay even though there was 6 people behind reception chatting and laughing with each other Read Less

Thank you so much for taking in the adorable, wee hedgehog so late at night on Wednesday. Overjoyed to hear (s)he's off to the sanctuary. I will *definitely* be making recommendations if anyone ever asks if I know of an amazing vet. Thanks, again. Read Less

They are the best vets in the area from the reception staff Jennifer has to have a special mention she is wonderful, so kind and thoughtful. I've been using these vets for over 20 years, they treated all my dogs and continue to do so. Thank you for their dedicated care, attention and amazing skills. Day or night they are there 24hrs a day. Read Less

Absolutely fantastic with all 4 of my cats and dog... twice my big boy been hospitalised for a week at a time with urinary problems and both times they be fab with him and he still visits once a month since he was 2 I won't go anywhere else with any of mine fur baby's! Read Less