Burton Animal Hospital
Birmingham, West Midlands
General Info
Lockwood Animal Hospital is based in Willenhall, West Mids.
Gemma Williams BvetMed MRCVS is our head Veterinary Surgeon and specialises in internal medicine, Katie Tipping MRCVS is our assistant Veterinary Surgeon with a special interest in exotics. Head Veterinary Nurse is Amy Bytheway and Veterinary Nurses - Laura Bailey, Elicia Howe, Jade Bartle and trainee Emily Lewis, Receptionist is Sharon Padmore. Practice Manager is James O'Gorman.
We are a friendly practice with your pets best interest at heart.
Gemma Williams BvetMed MRCVS is our head Veterinary Surgeon and specialises in internal medicine, Katie Tipping MRCVS is our assistant Veterinary Surgeon with a special interest in exotics. Head Veterinary Nurse is Amy Bytheway and Veterinary Nurses - Laura Bailey, Elicia Howe, Jade Bartle and trainee Emily Lewis, Receptionist is Sharon Padmore. Practice Manager is James O'Gorman.
We are a friendly practice with your pets best interest at heart.
Team
Rhiannon Mullan
Veterinarian
Naomi Ragsdell
Veterinarian
Amanda Dudley
Nurse
Karen Roast
Nurse
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sue Robertson
22 May 2018
REPORT
Caring & professional. Looked after my dog so well.
Keith Spalding
16 May 2018
REPORT
We have recently moved to the area with our elderly cat Ebony, who has long term health issues. We had been with our previous vet for over 6 years and he was amazing so we were naturally apprehensive ...
We have recently moved to the area with our elderly cat Ebony, who has long term health issues. We had been with our previous vet for over 6 years and he was amazing so we were naturally apprehensive about starting out with a new vet but we shouldn't have worried; the staff at Burton Animal Hospital were welcoming from the off and the standard of care is excellent. Ebony recently had some blood tests and within 24 hours the vet had called to discuss next steps, taking her time to explain everything and answer any questions I had. Really pleased we chose this practice
Natalie Dawn
17 Feb 2018
REPORT
Staff are friendly and always make a fuss of the animals that come through the doors. We always manage to get an appointment last minute which is good.
Only thing is we never seem to see the same vet...
Staff are friendly and always make a fuss of the animals that come through the doors. We always manage to get an appointment last minute which is good.
Only thing is we never seem to see the same vet which is a shame as we had to come in 3 days in a row and every day it was a different vet so we had to go back over the story.
The new building is lovely.
brian heath
12 Feb 2018
REPORT
Can be easy to miss on the busy road
Carly Turner
20 Dec 2017
REPORT
Couldn't recommend Burton Animal Hospital enough. Staff are very friendly. Vets are fantastic. Very good value for money. Highly recommend.
Gemma Wilkinson
10 Nov 2017
REPORT
Great staff, always really helpful. My three dogs have all received fab care and I always recommend to other pet owners.
susan green
17 Aug 2017
REPORT
I've always been to Burton Animal Hospital 🏥 for my cats care, great place,friendly staff and welcoming atmosphere
Gail Gaily
21 Feb 2017
REPORT
I have nothing but good to say about the ladies and gents at Lockwoods.they always remember everything about my Ozzie .they are always really lovely and helpful and patient.they are amazing people
Sharon Withers
16 Feb 2017
REPORT
I have several pets and I take them here. The staff are warm & friendly, they always have time to talk about my concerns I may have.
Debs Woodward
2 Feb 2017
REPORT
Took out the kitten plan for my two boys 69 each, Jabs, checks, chipped, invaluable advice!!! PLUS 5 weeks free kitty insurance from your practice Thankyou! Very much recommend
Slavko Slavko
28 Jan 2017
REPORT
Professional. Experienced Vets. Recommended for other animals
Laura Peach
18 Jan 2017
REPORT
Great vets took my robo hamster for his operation of removing his foot did a superb job and follow ups were good. Other vet place at pets at home said his food would drop off and wouldn't do surgery L...
Great vets took my robo hamster for his operation of removing his foot did a superb job and follow ups were good. Other vet place at pets at home said his food would drop off and wouldn't do surgery Lockwoods did and he is such a lively little hamster. Take him now for his claws to be cut down and always get great friendly service. Highly recommend to all pet owners
AP Interiors
29 Dec 2016
REPORT
Fantastic, can not fault them at all, they go above and beyond to help your animals and keep you informed all the way, they saved our little girl and 3 beautiful puppies last night, they stayed past t...
Fantastic, can not fault them at all, they go above and beyond to help your animals and keep you informed all the way, they saved our little girl and 3 beautiful puppies last night, they stayed past there working hours and did everything they could to ensure the safe arrival and the mum was ok, the bill was far less then we expected but when it comes to animals you can't put a price on them, I was that impressed I even went over to Sainsbury's to buy each member of the team a thankyou from me and my wife
Jen Taylor
2 Dec 2016
REPORT
Got strung along and ripped off, our cat died a slow death suffering unnecessarily due to incompetence, took to another vets who immediately diagnosed and put cat to sleep at a discount because they r...
Got strung along and ripped off, our cat died a slow death suffering unnecessarily due to incompetence, took to another vets who immediately diagnosed and put cat to sleep at a discount because they realised what a rough ride we had. My partner had been taking cat and when nurse realised I was someone different fobbed me off that cat put on weight when in fact was the same weight. Shocking and heard many stories since. Never mind I'm sure our 1600 is long gone and spent!
Joe Corbett
2 Dec 2016
REPORT
Found a lost Cat who was skinny and underfed outside the company I work for it had been there 3-4 days. I took it to Lockwood to see if they would check it over so I could take it home but didn't want...
Found a lost Cat who was skinny and underfed outside the company I work for it had been there 3-4 days. I took it to Lockwood to see if they would check it over so I could take it home but didn't want to do so without it being checked over as I already have 2 cats and a dog. They refused and simply told me to put it back where I found it after telling me it was not microchipped. Fucking appalling behaviour from a vets who are meant to care for the welfare of animals. Would not recommend and would never want my animals treated by the heartless staff that work there.
Stefanie Doughty
7 Sep 2016
REPORT
Cannot recommend these guys enough they saved my dogs life and looked after her so well! From the receptionist to the vets they all took time to reassure us and check she was ok, can't thank them enou...
Cannot recommend these guys enough they saved my dogs life and looked after her so well! From the receptionist to the vets they all took time to reassure us and check she was ok, can't thank them enough
Burton Animal Hospital
11 Aug 2016
REPORT
In response to a previous review rated with 1 star, we are very sorry you have not received 100% satisfaction with our service, in which we pride ourselves on.
We took into account your comments after...
In response to a previous review rated with 1 star, we are very sorry you have not received 100% satisfaction with our service, in which we pride ourselves on.
We took into account your comments after speaking directly with you and the member of staff has had full re training and as a good will gesture we have given you free wormers.
We are happy that you are still more than happy to use us as your vets and you do not wish to transfer to another vets, we look forward to seeing you.
Mark Bailey
14 Jul 2016
REPORT
Only recently had my dog put to sleep this week my dog Stevie has been cared for by the wonderful staff since day one and I could not thank them all enough they were very understanding and caring not ...
Only recently had my dog put to sleep this week my dog Stevie has been cared for by the wonderful staff since day one and I could not thank them all enough they were very understanding and caring not just the vets but through to reception as others that work hard behind the scenes will always be thankful to them
Louise macleay
19 Jun 2016
REPORT
Was a great service but feel has gone downhill recently. I am not impressed because was advised by a receptionist that Advocate which they'd put my cats on killed tapeworms and their ver then told me ...
Was a great service but feel has gone downhill recently. I am not impressed because was advised by a receptionist that Advocate which they'd put my cats on killed tapeworms and their ver then told me it did not. Subsequently all three of my cats have now been at risk of worms and one of them sick as a result. I will be visiting them today re this.
Maggie Keane
23 Mar 2016
REPORT
A great big thank you to all the staff, who once again pulled out all the stops to give will his Kennel Cough ! It doesn't sound much but I can appreciate it when you are faced with a 47 KG German s...
A great big thank you to all the staff, who once again pulled out all the stops to give will his Kennel Cough ! It doesn't sound much but I can appreciate it when you are faced with a 47 KG German shepherd male who is petrified of this procedure. Many thanks to you all! Maggie x
Leanne Kempton
16 Mar 2016
REPORT
The staff are very helpful and friendly and we have just been through a very difficult time with our chihuahua and the vet was lovely and very thorough,I was worried and anxious but she reassured me a...
The staff are very helpful and friendly and we have just been through a very difficult time with our chihuahua and the vet was lovely and very thorough,I was worried and anxious but she reassured me and put my mind at ease
chas cairn
15 May 2014
REPORT
i just turned up they said no appointment needed.Friendly, welcoming and just lovely with my Molly,gave her all the time we needed and a very low bill at the end. really good and recomended
jo shanley
14 May 2014
REPORT
Super friendly team that really looked after my cat well :)
Peter Squire
28 Feb 2014
REPORT
I had an eye operation for my sharpei which was looked at several times at the other branch and only advised to get get done never serious so I decided to sell my MacBook Pro to raise the 500 pound to...
I had an eye operation for my sharpei which was looked at several times at the other branch and only advised to get get done never serious so I decided to sell my MacBook Pro to raise the 500 pound to pay for it which I was insured but u have to pay first lets just say I'm bitterly disappointed with the claim the vets filled out and I have cancelled the insurance as they have refused to pay out I feel stitched up by both parties I will not be using them again plus they are expensive for amateur advice not at all very professional
Dan Harmer
8 Aug 2012
REPORT
A Google User
5 Dec 2010
REPORT
Great service to both my own cats and my foster cats. Time taken to explain the issues and to answer your questions. The vets also listen to you and your concerns whch is a nice change and do not push...
Great service to both my own cats and my foster cats. Time taken to explain the issues and to answer your questions. The vets also listen to you and your concerns whch is a nice change and do not push you into expensive treatments which I have had with some other vet practices.
You have all my custom from now on and I highly reccomend you to others.
Book an Appointment
Online booking unavailable
Please call
01283 510363
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:30AM-16:00PM
Sunday
Sun
10:30AM-16:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Burton Animal Hospital
Birmingham, West Midlands
Book an Appointment
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General Info
Lockwood Animal Hospital is based in Willenhall, West Mids.
Gemma Williams BvetMed MRCVS is our head Veterinary Surgeon and specialises in internal medicine, Katie Tipping MRCVS is our assistant Veterinary Surgeon with a special interest in exotics. Head Veterinary Nurse is Amy Bytheway and Veterinary Nurses - Laura Bailey, Elicia Howe, Jade Bartle and trainee Emily Lewis, Receptionist is Sharon Padmore. Practice Manager is James O'Gorman.
We are a friendly practice with your pets best interest at heart.
Gemma Williams BvetMed MRCVS is our head Veterinary Surgeon and specialises in internal medicine, Katie Tipping MRCVS is our assistant Veterinary Surgeon with a special interest in exotics. Head Veterinary Nurse is Amy Bytheway and Veterinary Nurses - Laura Bailey, Elicia Howe, Jade Bartle and trainee Emily Lewis, Receptionist is Sharon Padmore. Practice Manager is James O'Gorman.
We are a friendly practice with your pets best interest at heart.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-16:00PM
Sunday
10:30AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Rhiannon Mullan
Veterinarian
Naomi Ragsdell
Veterinarian
Amanda Dudley
Nurse
Karen Roast
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sue Robertson
22 May 2018
Caring & professional. Looked after my dog so well.
Keith Spalding
16 May 2018
We have recently moved to the area with our elderly cat Ebony, who has long term health issues. We had been with our previous vet for over 6 years and he was amazing so we were naturally apprehensive ...
We have recently moved to the area with our elderly cat Ebony, who has long term health issues. We had been with our previous vet for over 6 years and he was amazing so we were naturally apprehensive about starting out with a new vet but we shouldn't have worried; the staff at Burton Animal Hospital were welcoming from the off and the standard of care is excellent. Ebony recently had some blood tests and within 24 hours the vet had called to discuss next steps, taking her time to explain everything and answer any questions I had. Really pleased we chose this practice
Natalie Dawn
17 Feb 2018
Staff are friendly and always make a fuss of the animals that come through the doors. We always manage to get an appointment last minute which is good.
Only thing is we never seem to see the same vet...
Staff are friendly and always make a fuss of the animals that come through the doors. We always manage to get an appointment last minute which is good.
Only thing is we never seem to see the same vet which is a shame as we had to come in 3 days in a row and every day it was a different vet so we had to go back over the story.
The new building is lovely.
brian heath
12 Feb 2018
Can be easy to miss on the busy road
Carly Turner
20 Dec 2017
Couldn't recommend Burton Animal Hospital enough. Staff are very friendly. Vets are fantastic. Very good value for money. Highly recommend.
Gemma Wilkinson
10 Nov 2017
Great staff, always really helpful. My three dogs have all received fab care and I always recommend to other pet owners.
susan green
17 Aug 2017
I've always been to Burton Animal Hospital 🏥 for my cats care, great place,friendly staff and welcoming atmosphere
Gail Gaily
21 Feb 2017
I have nothing but good to say about the ladies and gents at Lockwoods.they always remember everything about my Ozzie .they are always really lovely and helpful and patient.they are amazing people
Sharon Withers
16 Feb 2017
I have several pets and I take them here. The staff are warm & friendly, they always have time to talk about my concerns I may have.
Debs Woodward
2 Feb 2017
Took out the kitten plan for my two boys 69 each, Jabs, checks, chipped, invaluable advice!!! PLUS 5 weeks free kitty insurance from your practice Thankyou! Very much recommend
Slavko Slavko
28 Jan 2017
Professional. Experienced Vets. Recommended for other animals
Laura Peach
18 Jan 2017
Great vets took my robo hamster for his operation of removing his foot did a superb job and follow ups were good. Other vet place at pets at home said his food would drop off and wouldn't do surgery L...
Great vets took my robo hamster for his operation of removing his foot did a superb job and follow ups were good. Other vet place at pets at home said his food would drop off and wouldn't do surgery Lockwoods did and he is such a lively little hamster. Take him now for his claws to be cut down and always get great friendly service. Highly recommend to all pet owners
AP Interiors
29 Dec 2016
Fantastic, can not fault them at all, they go above and beyond to help your animals and keep you informed all the way, they saved our little girl and 3 beautiful puppies last night, they stayed past t...
Fantastic, can not fault them at all, they go above and beyond to help your animals and keep you informed all the way, they saved our little girl and 3 beautiful puppies last night, they stayed past there working hours and did everything they could to ensure the safe arrival and the mum was ok, the bill was far less then we expected but when it comes to animals you can't put a price on them, I was that impressed I even went over to Sainsbury's to buy each member of the team a thankyou from me and my wife
Jen Taylor
2 Dec 2016
Got strung along and ripped off, our cat died a slow death suffering unnecessarily due to incompetence, took to another vets who immediately diagnosed and put cat to sleep at a discount because they r...
Got strung along and ripped off, our cat died a slow death suffering unnecessarily due to incompetence, took to another vets who immediately diagnosed and put cat to sleep at a discount because they realised what a rough ride we had. My partner had been taking cat and when nurse realised I was someone different fobbed me off that cat put on weight when in fact was the same weight. Shocking and heard many stories since. Never mind I'm sure our 1600 is long gone and spent!
Joe Corbett
2 Dec 2016
Found a lost Cat who was skinny and underfed outside the company I work for it had been there 3-4 days. I took it to Lockwood to see if they would check it over so I could take it home but didn't want...
Found a lost Cat who was skinny and underfed outside the company I work for it had been there 3-4 days. I took it to Lockwood to see if they would check it over so I could take it home but didn't want to do so without it being checked over as I already have 2 cats and a dog. They refused and simply told me to put it back where I found it after telling me it was not microchipped. Fucking appalling behaviour from a vets who are meant to care for the welfare of animals. Would not recommend and would never want my animals treated by the heartless staff that work there.
Stefanie Doughty
7 Sep 2016
Cannot recommend these guys enough they saved my dogs life and looked after her so well! From the receptionist to the vets they all took time to reassure us and check she was ok, can't thank them enou...
Cannot recommend these guys enough they saved my dogs life and looked after her so well! From the receptionist to the vets they all took time to reassure us and check she was ok, can't thank them enough
Burton Animal Hospital
11 Aug 2016
In response to a previous review rated with 1 star, we are very sorry you have not received 100% satisfaction with our service, in which we pride ourselves on.
We took into account your comments after...
In response to a previous review rated with 1 star, we are very sorry you have not received 100% satisfaction with our service, in which we pride ourselves on.
We took into account your comments after speaking directly with you and the member of staff has had full re training and as a good will gesture we have given you free wormers.
We are happy that you are still more than happy to use us as your vets and you do not wish to transfer to another vets, we look forward to seeing you.
Mark Bailey
14 Jul 2016
Only recently had my dog put to sleep this week my dog Stevie has been cared for by the wonderful staff since day one and I could not thank them all enough they were very understanding and caring not ...
Only recently had my dog put to sleep this week my dog Stevie has been cared for by the wonderful staff since day one and I could not thank them all enough they were very understanding and caring not just the vets but through to reception as others that work hard behind the scenes will always be thankful to them
Louise macleay
19 Jun 2016
Was a great service but feel has gone downhill recently. I am not impressed because was advised by a receptionist that Advocate which they'd put my cats on killed tapeworms and their ver then told me ...
Was a great service but feel has gone downhill recently. I am not impressed because was advised by a receptionist that Advocate which they'd put my cats on killed tapeworms and their ver then told me it did not. Subsequently all three of my cats have now been at risk of worms and one of them sick as a result. I will be visiting them today re this.
Maggie Keane
23 Mar 2016
A great big thank you to all the staff, who once again pulled out all the stops to give will his Kennel Cough ! It doesn't sound much but I can appreciate it when you are faced with a 47 KG German s...
A great big thank you to all the staff, who once again pulled out all the stops to give will his Kennel Cough ! It doesn't sound much but I can appreciate it when you are faced with a 47 KG German shepherd male who is petrified of this procedure. Many thanks to you all! Maggie x
Leanne Kempton
16 Mar 2016
The staff are very helpful and friendly and we have just been through a very difficult time with our chihuahua and the vet was lovely and very thorough,I was worried and anxious but she reassured me a...
The staff are very helpful and friendly and we have just been through a very difficult time with our chihuahua and the vet was lovely and very thorough,I was worried and anxious but she reassured me and put my mind at ease
chas cairn
15 May 2014
i just turned up they said no appointment needed.Friendly, welcoming and just lovely with my Molly,gave her all the time we needed and a very low bill at the end. really good and recomended
jo shanley
14 May 2014
Super friendly team that really looked after my cat well :)
Peter Squire
28 Feb 2014
I had an eye operation for my sharpei which was looked at several times at the other branch and only advised to get get done never serious so I decided to sell my MacBook Pro to raise the 500 pound to...
I had an eye operation for my sharpei which was looked at several times at the other branch and only advised to get get done never serious so I decided to sell my MacBook Pro to raise the 500 pound to pay for it which I was insured but u have to pay first lets just say I'm bitterly disappointed with the claim the vets filled out and I have cancelled the insurance as they have refused to pay out I feel stitched up by both parties I will not be using them again plus they are expensive for amateur advice not at all very professional
Dan Harmer
8 Aug 2012
A Google User
5 Dec 2010
Great service to both my own cats and my foster cats. Time taken to explain the issues and to answer your questions. The vets also listen to you and your concerns whch is a nice change and do not push...
Great service to both my own cats and my foster cats. Time taken to explain the issues and to answer your questions. The vets also listen to you and your concerns whch is a nice change and do not push you into expensive treatments which I have had with some other vet practices.
You have all my custom from now on and I highly reccomend you to others.
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