Always used this vets for my pets been with my cat and rabbits and they have always been great with them. When my parents had to take there cat to be put to sleep they sent them a very touching card such a nice touch. All the staff are friendly very helpful and really seem as they care about the animals. Wouldn't go anywhere else. Read Less

Took our 15 year old cat here as she was vomiting all the time. The vet felt her stomach and found a lump. She did an Ultrasound (£120). We asked her to provide a report of her findings (should that not be standard practice?) Anyway....the report was vague and said a possible lymph node may be inflamed and need to be removed. We were quoted £1500 for an exploratory operation to be done! I immediatley went to seek a 2nd opinion from another vet and was asked to provide the pictures from the ultrasound that had been done. I called oakfeild and asked if they could send me the screen captures to which I was told 'unfortunately we don't have the pictures because the machine we used is old and doesn't always take pictures' how comforting! I asked if another scan could be done free of charge as there's no evidence that a scan was ever done in the first place and they'd taken £120 from us. They said they'll call back and let me know. I've not had a call back. I find this service shocking. People's pets are important and leaving people in limbo about possible cancerous tumours isn't great. It is also a form of emotional blackmail to extract money from people in desperate need of answers. After showing your report to another vet they've told us we did the right thing by not bringing her back to your practice as you're not trust worthy to cut an animal open and remove anything going by the vagueness of your original findings and lack of other tests before suggesting an exploratory. REPLY - I did contact you and asked you for the result of the scan which you weren't able to provide and I then asked for a another scan at your own cost due to your incompetence to which you said I'd receive a call back but I never did. Read Less

Just called the emergency number for this vet. Have been told that they wont look at our cat who has the side of his face ripped open, puncher wounds on his head and a possible broken leg as "we are not registered". Have been told to take him to his own vet who don't open until 9am this morning (6 hours and 21 minuets from now). I hope he lasts that long as he is 12 years old. I will be taking my autistic daughter to the Castle Bromwich branch so they can explain why her best and only friend has been left in pain and suffering by them. Read Less

Just called the emergency number for this vet. Have been told that they wont look at our cat who has the side of his face ripped open, puncher wounds on his head and a possible broken leg as "we are not registered". Have been told to take him to his own vet who don't open until 9am this morning (6 hours and 21 minuets from now). I hope he lasts that long as he is 12 years old. I will be taking my autistic daughter to the Castle Bromwich branch so they can explain why her best and only friend has been left in pain and suffering by them. Read Less

Always took care of our Great Dane, Lily. We moved out of the area two years ago but we've never really found a vet we are comfortable with. We are seriously considering going back. I'd rather make the long journey to Oakfield. Read Less