Thank you for the quick appointment for our very loved Whiskers. He’s been our fourth family member for two and a half years. He was so loved and we enjoyed his super funny personality- without him it... Read More
Thank you for the quick appointment for our very loved Whiskers. He’s been our fourth family member for two and a half years. He was so loved and we enjoyed his super funny personality- without him it seems very quiet. Sadly it was his time to go, and the children, including myself found it hard to say goodbye but the Orchard Vets made us feel at ease with the whole experience. Thank you for the compassion and the card in the post. Sylvie, Summer and Noah ❤️ Read Less
Nula
12 Feb 2021
REPORT
My cat Sheba, was looked after by Orchard since she was a kitten for 14 years, until she developed cancer in her jaw that was inoperable. The vet was very compassionate and let us decide when it was t... Read More
My cat Sheba, was looked after by Orchard since she was a kitten for 14 years, until she developed cancer in her jaw that was inoperable. The vet was very compassionate and let us decide when it was time to let Sheba go, she gave us medication to help relieve Sheba’s symptoms. When it was time she arranged for us to be there to say goodbye which we appreciated very much. The end was well organised and quick, Thankyou so much for your care and compassion and the lovely card you sent us. I miss my baby very much but am very grateful she was looked after very well until the end x Read Less
Michelle
8 Feb 2021
REPORT
Used to be great but upon trying to book my dog in to have a lump checked and possible infected cyst, was fobbed off by the receptionist and asked to send a photo. I didn’t even get the opportunity to... Read More
Used to be great but upon trying to book my dog in to have a lump checked and possible infected cyst, was fobbed off by the receptionist and asked to send a photo. I didn’t even get the opportunity to speak to a vet let alone see one and apparently they’re now able to tell about potential infections in a photo! I understand things are difficult right now but I’ve either been treated really shoddily on this occasion or I’ve been ripped off by being told I needed to pay for antibiotics and painkillers on previous occasions. Either way, neither is good service. Read Less
karen porter
25 Jun 2018
REPORT
Best vets ever been to. Staff are professional and friendly and really care about their patients from the beginning of their life to the end.
Andrew Rickards
14 Apr 2018
REPORT
Pet plan members great friendly staff and very helpful, prices are fair and would defiantly recommend for your pet.
Lisa Slater
5 Mar 2018
REPORT
I just wanted to say a very big thank you to Orchard vets for their continued excellent professional service. I had to take my 15 1/2 year old mongrel in today with discomfort in her mouth, I saw a... Read More
I just wanted to say a very big thank you to Orchard vets for their continued excellent professional service. I had to take my 15 1/2 year old mongrel in today with discomfort in her mouth, I saw a gentleman vet who was so kind and caring and really took the time with my girl ( wish I had got his name ) his kind caring nature and his professional was outstanding, I was quite worried due to her age but came out so happy with her treatment plan, thank you Read Less
Andrew Langley
19 Feb 2018
REPORT
Very pleased with the level of service I have experienced on the two occasions I have visited.
Gemma Sanderson
9 Feb 2018
REPORT
Today I had to take one of my dogs to the Wednesbury branch following a fight with my other dog. I myself was extremely upset due to so much blood etc. They saw Rogue straight away, reassured both me ... Read More
Today I had to take one of my dogs to the Wednesbury branch following a fight with my other dog. I myself was extremely upset due to so much blood etc. They saw Rogue straight away, reassured both me and her. She was seen by Elissia firstly who was so kind and informative, reassured me it wasn't my fault which is exactly what I needed to here. Next she was sedated and stitched by Alan. I felt really sick so Emma kindly made me a hot drink whilst I waited for Rogue. As I had walked to the vets with Rogue, I hadn't even considered how I was going to get her back following her sedation. Emma offered to drop me home with Rogue. Thank goodness we had Rogue covered with their pet plan, which covers surgery (all 4 of our pets have the premium cover.) I rushed out without my bank card and was told not to worry and I could pay for the meds over the phone. The staff at Wednesbury in my opinion went above and beyond and I can't thank or recommend them enough.
Gemma Read Less
Rebecca Holden
27 Dec 2017
REPORT
Great experience today at Orchard. Very welcoming team and extremely informative!! Nurse was exceptional, very patient with us and all the questions I had about our new pup! Highly recommended x
Kim Lowe
21 May 2017
REPORT
They are so kind and helpful and they are never too busy to help you with anything.
Kelly Vaughan
13 Feb 2017
REPORT
TheLairdgraham
31 Jan 2017
REPORT
Run by lovely people. I would hesitate to let anyone else look after our dogs and cats.
Stephanie Baker
12 Aug 2016
REPORT
I can honestly say Orchard vets is the best veterinary I have ever been registered with. The staff and vets care so much about all the animals they see and go above and beyond for them. My cat has sta... Read More
I can honestly say Orchard vets is the best veterinary I have ever been registered with. The staff and vets care so much about all the animals they see and go above and beyond for them. My cat has stage 2 Kidney failure and Kelly the vet who treats him has researched other ways for him to take his renal medication as he refused to eat the food. Read Less
Annie Jones
5 Jul 2016
REPORT
I've recently used Orchard Vets for the first time. My cat is terrified of people and hides when anyone visits. Taking him out of the house is so stressful for him and me! The lady I telephoned on ... Read More
I've recently used Orchard Vets for the first time. My cat is terrified of people and hides when anyone visits. Taking him out of the house is so stressful for him and me! The lady I telephoned on reception was wonderful and gave me great advice. When I visited the vets, the vet was really wonderful. Highly recommended, really pleased with the care we received. Read Less
Natalie Lowe
19 Apr 2016
REPORT
We have been using Orchard for at least 9 years we have always received a great service advice and care from everyone we have seen. Highly recommended :-)
Thank you for the quick appointment for our very loved Whiskers. He’s been our fourth family member for two and a half years. He was so loved and we enjoyed his super funny personality- without him it... Read More
Thank you for the quick appointment for our very loved Whiskers. He’s been our fourth family member for two and a half years. He was so loved and we enjoyed his super funny personality- without him it seems very quiet. Sadly it was his time to go, and the children, including myself found it hard to say goodbye but the Orchard Vets made us feel at ease with the whole experience. Thank you for the compassion and the card in the post. Sylvie, Summer and Noah ❤️ Read Less
Nula
12 Feb 2021
REPORT
☆☆☆☆☆
REPORT
My cat Sheba, was looked after by Orchard since she was a kitten for 14 years, until she developed cancer in her jaw that was inoperable. The vet was very compassionate and let us decide when it was t... Read More
My cat Sheba, was looked after by Orchard since she was a kitten for 14 years, until she developed cancer in her jaw that was inoperable. The vet was very compassionate and let us decide when it was time to let Sheba go, she gave us medication to help relieve Sheba’s symptoms. When it was time she arranged for us to be there to say goodbye which we appreciated very much. The end was well organised and quick, Thankyou so much for your care and compassion and the lovely card you sent us. I miss my baby very much but am very grateful she was looked after very well until the end x Read Less
Michelle
8 Feb 2021
REPORT
☆☆☆☆☆
REPORT
Used to be great but upon trying to book my dog in to have a lump checked and possible infected cyst, was fobbed off by the receptionist and asked to send a photo. I didn’t even get the opportunity to... Read More
Used to be great but upon trying to book my dog in to have a lump checked and possible infected cyst, was fobbed off by the receptionist and asked to send a photo. I didn’t even get the opportunity to speak to a vet let alone see one and apparently they’re now able to tell about potential infections in a photo! I understand things are difficult right now but I’ve either been treated really shoddily on this occasion or I’ve been ripped off by being told I needed to pay for antibiotics and painkillers on previous occasions. Either way, neither is good service. Read Less
karen porter
25 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Best vets ever been to. Staff are professional and friendly and really care about their patients from the beginning of their life to the end.
Andrew Rickards
14 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Pet plan members great friendly staff and very helpful, prices are fair and would defiantly recommend for your pet.
Lisa Slater
5 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I just wanted to say a very big thank you to Orchard vets for their continued excellent professional service. I had to take my 15 1/2 year old mongrel in today with discomfort in her mouth, I saw a... Read More
I just wanted to say a very big thank you to Orchard vets for their continued excellent professional service. I had to take my 15 1/2 year old mongrel in today with discomfort in her mouth, I saw a gentleman vet who was so kind and caring and really took the time with my girl ( wish I had got his name ) his kind caring nature and his professional was outstanding, I was quite worried due to her age but came out so happy with her treatment plan, thank you Read Less
Andrew Langley
19 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Very pleased with the level of service I have experienced on the two occasions I have visited.
Gemma Sanderson
9 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Today I had to take one of my dogs to the Wednesbury branch following a fight with my other dog. I myself was extremely upset due to so much blood etc. They saw Rogue straight away, reassured both me ... Read More
Today I had to take one of my dogs to the Wednesbury branch following a fight with my other dog. I myself was extremely upset due to so much blood etc. They saw Rogue straight away, reassured both me and her. She was seen by Elissia firstly who was so kind and informative, reassured me it wasn't my fault which is exactly what I needed to here. Next she was sedated and stitched by Alan. I felt really sick so Emma kindly made me a hot drink whilst I waited for Rogue. As I had walked to the vets with Rogue, I hadn't even considered how I was going to get her back following her sedation. Emma offered to drop me home with Rogue. Thank goodness we had Rogue covered with their pet plan, which covers surgery (all 4 of our pets have the premium cover.) I rushed out without my bank card and was told not to worry and I could pay for the meds over the phone. The staff at Wednesbury in my opinion went above and beyond and I can't thank or recommend them enough.
Gemma Read Less
Rebecca Holden
27 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Great experience today at Orchard. Very welcoming team and extremely informative!! Nurse was exceptional, very patient with us and all the questions I had about our new pup! Highly recommended x
Kim Lowe
21 May 2017
REPORT
☆☆☆☆☆
REPORT
They are so kind and helpful and they are never too busy to help you with anything.
Kelly Vaughan
13 Feb 2017
REPORT
☆☆☆☆☆
REPORT
TheLairdgraham
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Run by lovely people. I would hesitate to let anyone else look after our dogs and cats.
Stephanie Baker
12 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I can honestly say Orchard vets is the best veterinary I have ever been registered with. The staff and vets care so much about all the animals they see and go above and beyond for them. My cat has sta... Read More
I can honestly say Orchard vets is the best veterinary I have ever been registered with. The staff and vets care so much about all the animals they see and go above and beyond for them. My cat has stage 2 Kidney failure and Kelly the vet who treats him has researched other ways for him to take his renal medication as he refused to eat the food. Read Less
Annie Jones
5 Jul 2016
REPORT
☆☆☆☆☆
REPORT
I've recently used Orchard Vets for the first time. My cat is terrified of people and hides when anyone visits. Taking him out of the house is so stressful for him and me! The lady I telephoned on ... Read More
I've recently used Orchard Vets for the first time. My cat is terrified of people and hides when anyone visits. Taking him out of the house is so stressful for him and me! The lady I telephoned on reception was wonderful and gave me great advice. When I visited the vets, the vet was really wonderful. Highly recommended, really pleased with the care we received. Read Less
Natalie Lowe
19 Apr 2016
REPORT
☆☆☆☆☆
REPORT
We have been using Orchard for at least 9 years we have always received a great service advice and care from everyone we have seen. Highly recommended :-)
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