I recently went in to get my cat neutered, I firstly called cats protection up to ask about the cats protection neutering plan available which allows people to get a discount on neutering costs if you are in a financially difficult time, all you need to do is call the cats protection neutering help line and they will advise you. I then called to book my cat in for the neutering. The staff were very polite, helpful and gave good advice. On the day I turned up, vets was extremely clean, staff were promt and professional in advising times etc, and as I found this vets more local they could transfer me over from there sister company without an issue. I collected our cat and they advised on the check up and any after care advise. All in all a great experience and a great local vets. Read Less

Lovely friendly helpful staff, go that little bit further to make sure your happy and understand every detail of any pets treatment, vets superb. Better service than other cheaper vets in the area from my experienceRead Less

I visited this clinic very recently with my pet. I did not get greeted formally, which wasn't a big deal but I am 'reviewing' my overall experience. The vet called me in, I noticed he had no gloves on which made me wonder if he is safe and clean? Also I noticed on the pet check table, there was fur, dandruff and all sorts of dirt. Many owners ignore this, but you should be cautious, who knows what type of illness the previous pet had? I was surprised that the vet seemed to be fine with it as this isn't healthy for both pets and humans. The vet touched the keyboard and my pet, I was disgusted because the world knows keyboards are extremely filthy imagine the vet's! My pet was very ill and scared, and I did well in being sweet and calming it down. It was a bit awkward because the vet hardly spoke and wouldn't take part to keep the pet calm and being sweet so my pet doesn't get traumatised. My pet received injections, still no gloves, placed the injections on the table with all that dirt. I felt a little itchy too when I was in there and I have got no pet allergies. The Total was quite pricey 80-90 which I was a bit sceptical about. Now I am waiting to see if my pet improves. Some readers may think I am over exaggerating, but if you visited the health clinic, would you lay on a bed with other people's hair and dandruff and dirt? Of course not, then why should we let our pet's? Just because they don't speak we should be respectful and give them the service that we would like someone else to give to us. I am sorry, but I sadly wouldn't come here again, I hope they improve and pet owners be a bit more alert about where they put their pets. Happy Healthy Pets X Read Less