A good value surgery for pets. Animal doctors are knowledgeable. A good location. Customer service from receptionists can be a bit overbearing and has a bit of room for training in efficiency. Overall impressive. Read Less

All the staff are so compassionate and caring in our hardest visit with Clifford our pointer we had to make the heartbreaking decision to have him put to sleep we were given all the time we needed before during and after everything was explained to us on what was going to happen the thing I appreciated most was being given time after he was put to sleep to lay with him in my arms to say my goodbye in my own time there was no pressure or rush after just respect and support keep up the good work all your staff are a credit to you thank you for taking such good care of Clifford right to the end xxx Read Less

The most amazing vets ever, staff are incredible. I'm always nervous about leaving my pets, but they always make me feel at ease and keep in contact with me. The pet healthcare plan is great as well, especially with the flea and worming treatments. Would highly recommend to anyone! Me, my partner, Piglet, Schrdinger and Dotty are all very grateful! Read Less

Have been a client of this veterinary practice for 15 years now, firstly with cats but now with my two dogs. I rescued a pregnant chihuahua and having had nothing but negative comments from a few other practices I was terrified they'd be the same. Happy to report they were the complete opposite. They could see how anxious I was and never judged or criticised me. The nurses were always willing to help me on the phone and in the surgery and remained professional no matter how many times I rang (sorry). They looked after her and me throughout her c section and even helped advertise the puppies so they found genuine good homes. Mum is now happily spayed and enjoying her retirement. I am forever grateful and would always highly recommend this practice X Read Less

Next door neighbour recommended this practice ages ago to me , saying how good care they provide for animals and how well they treat their owners even . And today noticing my own dog being little poorly I called up and got an appointment straight away :) and yes I have to say compared to some other veterinary practices they really do look after animals , the lovely lady who checked Jax dog was ever so lovely and reassured me that he would be alright in the few days time by following little treatment . The waiting area was very clean and nice and loved the fact that dogs have separate area from the cats to wait their turn . Will be visiting again when needed in the future x Read Less

My dog was castrated there as he had a massive growth but he was 11yrs old.. upon collection my husband asked the vet if he needed a collar as not to bite at the stitches.. was told it was upto us so as our boxer dog is extremely laid back decided not to have one. however the stitching was inadequate & he got an infection.. when calling to complain that the stitching was to a standard i thought was not good enough i had to take him back due to infection setting in , i argued that due to the bad stitching i shouldn't be charged an extortionate price for antibiotics as i felt it was the surgeries fault he got the infection.. I have been a loyal customer for over 25 yrs and when Ian was a partner it was more personal now its just money grabbing not a family friendly animal loving vets it used to be unfortunately Read Less

After being recommended by numerous people I came here for a second opinion for my dog. After being told at another practice he had gastroenteritis! John Ambler wasted no time in finding a blockage and operating promptly! Cannot thank the Atherstone practice enough for their lovely customer care and saving my dogs life! Very grateful. Alex and Chester! Read Less

For where your vet is in castle brom is a total disgrace for the price's you charge astronomical I would not recomend your vet only to trading standards plz all peopel who care about your dog avoid oakfields at all cost as they over charge plz look at different vets even the reciption dont know the prices it should all be standard! !!!!!!!????? Dog rip off Read Less

There is no option for zero star or that is what I would give to John Ambler. Took my old standard poodle in with an infected lump. Has already been decided in consultation with other vets at the practice not to be too aggressive with treatment of lump due to his age. John did not bother to take his temerature or clean the wound, he insisted on taking blood from his jugular which took 5 attempts to assess his kidney function which did not need assessing. He attempted to clip the hair around the site with a pair or clippers just picked up off the side and not cleaned before using. He managed to knock the top off the abcess that was underneath, he still didn't clean it, said he had to leave to go to their other practice and I was to ring later for blood test results and would have to go over to Castle Bromwich later to pick up any medicines! I left the practice and immediately went to another vet in Tamworth who checked temperature, found it to be very high, cleaned abcess and administered steroids and antibiotics. Appalling service from Oakfield leaving my dog openly bleeding and in pain and carrying out unecessary testsRead Less

thank you so much , referred by RSPCA and your vet opened on Saturday evening to take a hedgehog which my grandchildren found lying outside my house- he was still alive but not functioning properly , thank you for taking him in , my grandchildren tried everything to make him eat and drink but no joy - thank you for your humanity xxx kind regards, Lynda , Harvey Jacob and Lola Read Less

Chloe, emma and all the nursing staff at Castle Bromwich have played an amazing part in getting our dog Bobby back home to us after he was hit by a van and was in a very serious condition. The care and attention he received over the last week has been fantastic and we can't thank you all enough x Read Less