Very professional ,all vets are lovely. Always helpful,kind and caring. We saw other vets in the past but will definitely stick to this surgery .they saved my dog when she had pyometra and the kitten when he was critical . strongly recommend Read Less

Having a nervous dog is hard, he has had accidents in here before and the staff are very reassuring one vet agreed to be the primary vet to treat my dog and worked to earn his trust. Better than the last vet I was with, well informed and patient (from my experiences so far ) Read Less

We cannot thank Alison and Broad Lane vets enough for the help and consideration when we had to make the heartbreaking decision to put Molly our border collie to sleep. Thank you Alison for bearing with us and answering all our questions but we needed to know everything before letting her go. Pete and Jacky Wooding Read Less

We would like to say a massive thank you to you all at broad lane vets for looking after our beautiful boy Marley Currrie. He was treated as one of your own and (even though he was quite vocal in the waiting room) he never panicked about going to see you all even though he was so poorly. Highly recommend this place. Everyone is so lovely. Read Less

Amazing care, we arrived 10 minutes after closing, they took us through the staff entrance and the care our beloved Pug Gizmo and ourselves was amazing, they never made us feel uncomfortable even though a few members of staff stayed 2 hours after closing. They didn't charge us after hour fees either!!!!! Thank you so muchRead Less

Thank you so much for your kind and compassionate service tonight, we are missing our beautiful boy so much already but we know it was best thing we could do for him, we gave him 7 years of unconditional love and we know it was reciprocated .... thank you x Read Less

Recently my aunty had to say goodbye to my nans little dog titch. We have been visiting for many years. Titch had been very poorly but the vets would not give up hope and tried everything possible to help with her illness. We received the greatest care any animal could wish for . We couldn't of coped without the help, advice and support from all the staff. Unfortunately when it was time to say our goodbyes to Titch as hard as it was as our nan had passed away the staff were very sympathetic and kind. Fantastic team xx Read Less

I have been using Broad Lane Vets for over 20 years, staff are always friendly and professional, appointments can be easily made and changed if necessary, love the cat only area and the shelving to put the cat box instead of on your lap or a chair or the floor. Highly Recommend this vets and it will continue to my number 1 practice. Read Less

We had to take our little Midge to BLV last week after he was quickly taken from us. We still are absolutely gutted but Sammi looked after us and took him in when we had to collect him. Midge was only 4 and he was the most beautiful little Frenchie, we loved him and he will never be forgotten. My family has come to you for over 25 years and I have always stuck with you in the past even when we moved to Binley. Thank you so much for everything you did, it will never be forgotten. You are all wonderful but a MASSIVE shout out to SammiRead Less

Broad Lane staff have been fantastic supporting us with our new puppy. They put us at ease during our first visit for her injections and we've just been to our first puppy party which allowed us to socialise our puppy and learn more about life as a dog owner! All of the staff have been happy to help and answer any questions we've had. Thank you for all of your hard work Read Less

I have not yet had a problem. My dog is reactive and is always accommodated! We wait in the car, vet gets us and we dodge the waiting room go in the back. Like with any vet you do have to pay so I'd just like to say I'm quiet upset by some of the comments below please don't listen to them. They are caring and even though my dog has his problems he has never been discriminated against and have always shown care and empathy towards him and me. Read Less

Awful vets took my dog for his ears, treatment given ,did not work. Took him back again given more treatment charged again !! This time made him ill was advised to bring him in charged again!! was told it was down to a stomach upset , which I know was not the case, it was the medication given . stopped all meds he was fine . I refused to pay the bill and was told they felt it was only fair that I paid it . Then got a bill with money on top, so called surgery to explain why I was not happy about paying it as it had made my dog ill !! could not explain as I was talked over the only concern they had was to pay the money outstanding. wont be using again !! Been going for years gone down hill . My dogs ears are now cleared up with one treatment under a new vets !!!!! All you cared about was the money not the concern for my dog Read Less