27 Reviews

The Regent Veterinary Group

Coventry, West Midlands
General Info
We promise to do all we can to provide your pet with the best possible care and to make sure that you always receive friendly advice and support. We're so committed to this, we've put our Client and Patient Charter Pledges on the wall of our clinics.
Did you know, Medivet is actually a big community of vets, nurses and other professionals, giving you access to a great wealth of facilities and expertise? We're so committed to continuity of care across all our branches that we've made sure that the notes we have on all animals is available at all of our branches, all the time, via our high-tech, specially developed computer systems.
We promise that there will always be a veterinary surgeon available to look after your animal, day or night. We even have special 24-hour clinics in some areas, where vets and nurses are on duty all day and all night, every day of the year. These are our 24hr Continuous Care and Emergency Centres.
We volunteer to have all our clinics regulated by our governing body, the Royal College of Veterinary Surgeons. Their Practice Standards Scheme ensures a consistently high standard of care, equipment and facilities for all our patients. Look out for the certificate awarded to your local practice, proudly on display!
We're really looking forward to getting to know your whole family, including the human members, and to doing all we can to make your pets' lives long and healthy. If you have any questions about Medivet’s services, standards or facilities please feel free to call us at any one of our clinics.
Reviews
Leanne p
31 May 2018
REPORT
excelent vetanery surgery can't fault Simon at all. reception staff are brillent always talkive and smiling
Pledge8236
26 Apr 2018
REPORT
Really lovely friendly staff. Very much recommend these guys. Smokey wad pleased too :-)
Liz Maxwell
9 Mar 2018
REPORT
They have looked after all of my dogs excellently.
Sarah Goodacre
6 Oct 2017
REPORT
I would highly recommend Medivet ...The girls on the desk are always smiling and friendly and Simon has been absolutely amazing with our cats, and very helpful and understanding when it was bad news f... Read More
I would highly recommend Medivet ...The girls on the desk are always smiling and friendly and Simon has been absolutely amazing with our cats, and very helpful and understanding when it was bad news for one of them . We were put at ease and it is so obvious that the cats health and happiness comes first. I cannot fault Medivet at all and I would not take my kitties anywhere else now :) Read Less
Natasha Shoker
23 Aug 2017
REPORT
Staff friendly and helpful Practice is clean and well organised Simon the vet has looked after my cats for a long time and I'm very happy with his care and expertise.
Vlad Moisa
22 Aug 2017
REPORT
very good place to take your pet. staff is very attentive. a bit pricey for my wallet though
Craig Tonge
15 Mar 2017
REPORT
Amazing vets even if our cat does not agree.
Kasia Hitchcock
22 Feb 2017
REPORT
My 18 year old Jack Russel, was promised another birthday ! This is down to Medivet's in Greenwich exceptional love & care ! Many thanks Dr Vito and his lovely team x
Hanna Atkins
2 Feb 2017
REPORT
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I hav... Read More
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I have 2 cats and 1 dog and sadly I had to say goodbye to her in 2015. To her the vets was her second home and she loved going there. The whole process of saying goodbye was extremely hard but to their credit all the staff were brilliant in what was a very sad day and I know that they care so passionately about all the animals that cross their threshold. I now have another dog who I rescued and was nervous but after a couple of visits she now loves going there too. I consider myself very lucky to have such a wonderful team looking after my babies because that's exactly what they are and I am never worried about leaving them there because I know they will always look after them as if they were their own. So Risedale. Kyumi Nicola Steph Sarah Rachael you are all awesome and do a brilliant job. I know you will always keep up the good work. Thankyou.Read Less
Avril McGrath
1 Feb 2017
REPORT
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals... Read More
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals also to make them feel at ease and to build their confidence up. Their recent nomination for an award for best vets is wholly deserved and I hope they win!! Thanks guys you have been amazing again!! Xxx Read Less
Janette Blake
25 Jan 2017
REPORT
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, on... Read More
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, one has had a Thyroidectomy, one has been spayed... twice (before we owned her). They all have one thing in common; they get amazing care and attention from MediVet-Ark Aid, Poole. The staff are wonderful, warm, kind, thoughtful, knowledgeable and make one feel that one is the only client that matters. They truly go above and beyond to look after our beloved animals. I would have no hesitation in recommending them to another pet owner. Read Less
Julia Waller
24 Jan 2017
REPORT
Wonderful caring staff with excellent knowledge of how to help our pets.
Helen Pendleton
23 Jan 2017
REPORT
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a chec... Read More
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a check up, but can buy the medication at the practice at top price without seeing the vet, what a rip off Read Less
Rebecca Moore-Smith
18 Jan 2017
REPORT
Absolutely wonderful staff! Always so friendly and helpful. You can tell that each member of staff genuinely care for each animal and pet that walks through the door, rather than just doing this for a... Read More
Absolutely wonderful staff! Always so friendly and helpful. You can tell that each member of staff genuinely care for each animal and pet that walks through the door, rather than just doing this for a job. Nothing is too much trouble for them. Would always recommend. Read Less
Andrea Read
30 Dec 2016
REPORT
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do... Read More
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do for us pet owners and our babies! Read Less
Michelle Hayes
26 Dec 2016
REPORT
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked wh... Read More
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked when I was covered and had paid my excess of 80, it seemed they went for a very expensive HISTOLOGY test rather than the 62.98, rather than asking me if this was alright they tried to get it of my insurers, and they said they will not cover it, as it was unnecessary. I then had a nasty letter from Medivet saying this can't continue, and payment had to be made !!!!!!!! , I had never received a letter from then about any money, so I rang the branch at Carpenders Park and asked what was going on, the receptionist took the message and said she will look into it, nothing happened, so a week later went it there and asked what was happening, she took a message and said she will get back to me, again nothing, then Anna was on holiday so another message was left, why should I pay extra money for something that was NOT neccary and no one at this branch knew why it was charged, was unhappy and think I will be taking my 2 dogs elsewhere for treatment as I feel the trust has gone which is a shame as I have been going there for 6 years Not happy at all, I know you have to make money but reallyRead Less
Andrea Aitken-Paige
26 Dec 2016
REPORT
Simon is Coventry's SuperVet! He, Carla, Pablo and all the team (Pippa, Kerrie, Christina, Lily and Laura) are so caring. Simon is extremely down to earth and excellent at explaining the reason behind... Read More
Simon is Coventry's SuperVet! He, Carla, Pablo and all the team (Pippa, Kerrie, Christina, Lily and Laura) are so caring. Simon is extremely down to earth and excellent at explaining the reason behind your animals illness. Not only do I take my own animals to this vet practice, my partner travels with his and I have taken a number of foster animals to be treated here as I trust them implicitly to give them outstanding care. If anyone asks me which vet to use in Coventry, I always recommend Medivet and will continue to do so. When it comes to our beloved pets, we want them to be in safe hands and I truly believe that Medivet will always do all they can for them. Read Less
Martin Bostock
19 Dec 2016
REPORT
Practice building and environs clean and welcoming, the parking spaces near the door were not filled with the staffs' cars! Paperwork and notes detailed and clear. Organised, polite, clear and reassur... Read More
Practice building and environs clean and welcoming, the parking spaces near the door were not filled with the staffs' cars! Paperwork and notes detailed and clear. Organised, polite, clear and reassuring both on the 'phone and in the practice. Kindly and gentle toward an anxious animal. On any scale an informed observer would use to rate an inner city, small animals veterinary practice this one would, on this occasion score very highly. This is the third animal I have brought, overall some six visits over three years in total and this impression has remained consistent. Read Less
Hayden Goy
16 Dec 2016
REPORT
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr use... Read More
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr used. Total price for a small leg infection 179!!! Discusting Read Less
Gini Dorling-Winterbourne
7 Dec 2016
REPORT
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test goi... Read More
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test going, hence before their lovely warm foreign holiday with no thought to how my father was going to struggle, not one single bit of advice given accept from receptionist " well I hope he can pay" licience to print money vets, with no sincere help. Read Less
Radlett Jo
11 Nov 2016
REPORT
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper... Read More
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper loves her vet natasha. Everyone we see wether it is staff or fellow pet owners you are made to feel special and you also great great advice & top quality service. Read Less
Nicole Rankin
10 Oct 2016
REPORT
We have been with Simon''s practice for approx 4years+. We have specialist breed of felines and Simon has taken the time and effort to understand their quirks. As a small breeder he has always treat... Read More
We have been with Simon''s practice for approx 4years+. We have specialist breed of felines and Simon has taken the time and effort to understand their quirks. As a small breeder he has always treated me with great respect and we have had some dire ups and downs. I trust him to do excellent surgeries when needed and his knowledge is huge. So, yes, they have to charge for these things and we haven't had many holidays. But our beloved cats are here with us. That is all I care about. Thank you Medivet Coventry. You all really care. Read Less
Dsy Lillie
28 May 2015
REPORT
Excellent service and staff! They treat small animals (I have rats!) and treated them with great care. The vet is also a small animal specialist so actually knew what he was talking about! Excellent, ... Read More
Excellent service and staff! They treat small animals (I have rats!) and treated them with great care. The vet is also a small animal specialist so actually knew what he was talking about! Excellent, would defiantly recommend!Read Less
J Wright
5 Feb 2015
REPORT
Our family have been consumers at Medivet for the past four years with 4 cats registered. Over this time we have spent a lot of money undertaking what has turned out to be unnecessary treatments that ... Read More
Our family have been consumers at Medivet for the past four years with 4 cats registered. Over this time we have spent a lot of money undertaking what has turned out to be unnecessary treatments that were very costly. I will not go into the appalling and traumatising experience we have recently had with this Company with one of our cats, but I would advise anyone out there not to register with them. Money seems to be the main driver for the service delivery. We are not saying that the vets do not care about animals, but they are more concerned, in our experience, with financial gain than with the care for the well-being of pets. They have a tendency to give poor advice and a lack of empathy for pet owners than other vetinary practices. We were given the option of driving our cat to London for an MRI scan that we tried, but could not achieve, then treated will disscontempt. I am happy to report that after finding a new vet our cat has gone from needing an MRI scan costing 1,500 with us driving her to London, to a course of anti-biotics that have cured her inner ear problem. Read Less
linda rogers
13 Nov 2014
REPORT
Vets are really nice, reception staff sometimes not very helpful one sounded like she did not know what she was talking about today. Tried to say my dog had not had any vacinations with them since 201... Read More
Vets are really nice, reception staff sometimes not very helpful one sounded like she did not know what she was talking about today. Tried to say my dog had not had any vacinations with them since 2012, I said so doesn't kennel cough vaccine count. She said oh yes when did you have it done. I asked if I could get a reminder for the kennel cough she said I assume so, not very helpful at all. She did sound very young. Only problem is the clinic is not open during the afternoon so either it's morning or evening. Not good if you work nights. Read Less
Barbara Howard
10 Feb 2014
REPORT
All 4 of my cats had to see the Vet with one thing or another since Christmas and each one was an emergency. I cannot praise the staff at Upper York Street enough, the service is highly professional b... Read More
All 4 of my cats had to see the Vet with one thing or another since Christmas and each one was an emergency. I cannot praise the staff at Upper York Street enough, the service is highly professional but at the same time I know that they care about each pet and owner that comes through their doors. Their dedication ensures that my cats are cared for and that I dont need to worry. Everything is explained in laymans terms so that I know exactly what is wrong and why certain medication is required. Read Less
A Google User
24 Apr 2012
REPORT
Unbelievable service- They managed to give me an appointment 45 minutes after my panicked call. 2 minutes on the phone to register with them. Everyone was exceptionally friendly and the vet was profes... Read More
Unbelievable service- They managed to give me an appointment 45 minutes after my panicked call. 2 minutes on the phone to register with them. Everyone was exceptionally friendly and the vet was professional and informative. Prices were very reasonable. The most important part- they saved my pet. Can't thank them enough. Read Less
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Please call
024 76225101
Upper York Street
Coventry West Midlands CV1 3GP
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
09:00AM-14:00PM
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The Regent Veterinary Group

Coventry, West Midlands
(27)
Upper York Street
Coventry West Midlands CV1 3GP
We promise to do all we can to provide your pet with the best possible care and to make sure that you always receive friendly advice and support. We're so committed to this, we've put our Client and Patient Charter Pledges on the wall of our clinics.
Did you know, Medivet is actually a big community of vets, nurses and other professionals, giving you access to a great wealth of facilities and expertise? We're so committed to continuity of care across all our branches that we've made sure that the notes we have on all animals is available at all of our branches, all the time, via our high-tech, specially developed computer systems.
We promise that there will always be a veterinary surgeon available to look after your animal, day or night. We even have special 24-hour clinics in some areas, where vets and nurses are on duty all day and all night, every day of the year. These are our 24hr Continuous Care and Emergency Centres.
We volunteer to have all our clinics regulated by our governing body, the Royal College of Veterinary Surgeons. Their Practice Standards Scheme ensures a consistently high standard of care, equipment and facilities for all our patients. Look out for the certificate awarded to your local practice, proudly on display!
We're really looking forward to getting to know your whole family, including the human members, and to doing all we can to make your pets' lives long and healthy. If you have any questions about Medivet’s services, standards or facilities please feel free to call us at any one of our clinics.
Monday
08:30AM-19:00PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-19:00PM
Saturday
09:00AM-14:00PM
Leanne p
31 May 2018
REPORT
excelent vetanery surgery can't fault Simon at all. reception staff are brillent always talkive and smiling
Pledge8236
26 Apr 2018
REPORT
Really lovely friendly staff. Very much recommend these guys. Smokey wad pleased too :-)
Liz Maxwell
9 Mar 2018
REPORT
They have looked after all of my dogs excellently.
Sarah Goodacre
6 Oct 2017
REPORT
I would highly recommend Medivet ...The girls on the desk are always smiling and friendly and Simon has been absolutely amazing with our cats, and very helpful and understanding when it was bad news f... Read More
I would highly recommend Medivet ...The girls on the desk are always smiling and friendly and Simon has been absolutely amazing with our cats, and very helpful and understanding when it was bad news for one of them . We were put at ease and it is so obvious that the cats health and happiness comes first. I cannot fault Medivet at all and I would not take my kitties anywhere else now :) Read Less
Natasha Shoker
23 Aug 2017
REPORT
Staff friendly and helpful Practice is clean and well organised Simon the vet has looked after my cats for a long time and I'm very happy with his care and expertise.
Vlad Moisa
22 Aug 2017
REPORT
very good place to take your pet. staff is very attentive. a bit pricey for my wallet though
Craig Tonge
15 Mar 2017
REPORT
Amazing vets even if our cat does not agree.
Kasia Hitchcock
22 Feb 2017
REPORT
My 18 year old Jack Russel, was promised another birthday ! This is down to Medivet's in Greenwich exceptional love & care ! Many thanks Dr Vito and his lovely team x
Hanna Atkins
2 Feb 2017
REPORT
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I hav... Read More
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I have 2 cats and 1 dog and sadly I had to say goodbye to her in 2015. To her the vets was her second home and she loved going there. The whole process of saying goodbye was extremely hard but to their credit all the staff were brilliant in what was a very sad day and I know that they care so passionately about all the animals that cross their threshold. I now have another dog who I rescued and was nervous but after a couple of visits she now loves going there too. I consider myself very lucky to have such a wonderful team looking after my babies because that's exactly what they are and I am never worried about leaving them there because I know they will always look after them as if they were their own. So Risedale. Kyumi Nicola Steph Sarah Rachael you are all awesome and do a brilliant job. I know you will always keep up the good work. Thankyou.Read Less
Avril McGrath
1 Feb 2017
REPORT
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals... Read More
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals also to make them feel at ease and to build their confidence up. Their recent nomination for an award for best vets is wholly deserved and I hope they win!! Thanks guys you have been amazing again!! Xxx Read Less
Janette Blake
25 Jan 2017
REPORT
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, on... Read More
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, one has had a Thyroidectomy, one has been spayed... twice (before we owned her). They all have one thing in common; they get amazing care and attention from MediVet-Ark Aid, Poole. The staff are wonderful, warm, kind, thoughtful, knowledgeable and make one feel that one is the only client that matters. They truly go above and beyond to look after our beloved animals. I would have no hesitation in recommending them to another pet owner. Read Less
Julia Waller
24 Jan 2017
REPORT
Wonderful caring staff with excellent knowledge of how to help our pets.
Helen Pendleton
23 Jan 2017
REPORT
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a chec... Read More
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a check up, but can buy the medication at the practice at top price without seeing the vet, what a rip off Read Less
Rebecca Moore-Smith
18 Jan 2017
REPORT
Absolutely wonderful staff! Always so friendly and helpful. You can tell that each member of staff genuinely care for each animal and pet that walks through the door, rather than just doing this for a... Read More
Absolutely wonderful staff! Always so friendly and helpful. You can tell that each member of staff genuinely care for each animal and pet that walks through the door, rather than just doing this for a job. Nothing is too much trouble for them. Would always recommend. Read Less
Andrea Read
30 Dec 2016
REPORT
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do... Read More
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do for us pet owners and our babies! Read Less
Michelle Hayes
26 Dec 2016
REPORT
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked wh... Read More
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked when I was covered and had paid my excess of 80, it seemed they went for a very expensive HISTOLOGY test rather than the 62.98, rather than asking me if this was alright they tried to get it of my insurers, and they said they will not cover it, as it was unnecessary. I then had a nasty letter from Medivet saying this can't continue, and payment had to be made !!!!!!!! , I had never received a letter from then about any money, so I rang the branch at Carpenders Park and asked what was going on, the receptionist took the message and said she will look into it, nothing happened, so a week later went it there and asked what was happening, she took a message and said she will get back to me, again nothing, then Anna was on holiday so another message was left, why should I pay extra money for something that was NOT neccary and no one at this branch knew why it was charged, was unhappy and think I will be taking my 2 dogs elsewhere for treatment as I feel the trust has gone which is a shame as I have been going there for 6 years Not happy at all, I know you have to make money but reallyRead Less
Andrea Aitken-Paige
26 Dec 2016
REPORT
Simon is Coventry's SuperVet! He, Carla, Pablo and all the team (Pippa, Kerrie, Christina, Lily and Laura) are so caring. Simon is extremely down to earth and excellent at explaining the reason behind... Read More
Simon is Coventry's SuperVet! He, Carla, Pablo and all the team (Pippa, Kerrie, Christina, Lily and Laura) are so caring. Simon is extremely down to earth and excellent at explaining the reason behind your animals illness. Not only do I take my own animals to this vet practice, my partner travels with his and I have taken a number of foster animals to be treated here as I trust them implicitly to give them outstanding care. If anyone asks me which vet to use in Coventry, I always recommend Medivet and will continue to do so. When it comes to our beloved pets, we want them to be in safe hands and I truly believe that Medivet will always do all they can for them. Read Less
Martin Bostock
19 Dec 2016
REPORT
Practice building and environs clean and welcoming, the parking spaces near the door were not filled with the staffs' cars! Paperwork and notes detailed and clear. Organised, polite, clear and reassur... Read More
Practice building and environs clean and welcoming, the parking spaces near the door were not filled with the staffs' cars! Paperwork and notes detailed and clear. Organised, polite, clear and reassuring both on the 'phone and in the practice. Kindly and gentle toward an anxious animal. On any scale an informed observer would use to rate an inner city, small animals veterinary practice this one would, on this occasion score very highly. This is the third animal I have brought, overall some six visits over three years in total and this impression has remained consistent. Read Less
Hayden Goy
16 Dec 2016
REPORT
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr use... Read More
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr used. Total price for a small leg infection 179!!! Discusting Read Less
Gini Dorling-Winterbourne
7 Dec 2016
REPORT
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test goi... Read More
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test going, hence before their lovely warm foreign holiday with no thought to how my father was going to struggle, not one single bit of advice given accept from receptionist " well I hope he can pay" licience to print money vets, with no sincere help. Read Less
Radlett Jo
11 Nov 2016
REPORT
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper... Read More
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper loves her vet natasha. Everyone we see wether it is staff or fellow pet owners you are made to feel special and you also great great advice & top quality service. Read Less
Nicole Rankin
10 Oct 2016
REPORT
We have been with Simon''s practice for approx 4years+. We have specialist breed of felines and Simon has taken the time and effort to understand their quirks. As a small breeder he has always treat... Read More
We have been with Simon''s practice for approx 4years+. We have specialist breed of felines and Simon has taken the time and effort to understand their quirks. As a small breeder he has always treated me with great respect and we have had some dire ups and downs. I trust him to do excellent surgeries when needed and his knowledge is huge. So, yes, they have to charge for these things and we haven't had many holidays. But our beloved cats are here with us. That is all I care about. Thank you Medivet Coventry. You all really care. Read Less
Dsy Lillie
28 May 2015
REPORT
Excellent service and staff! They treat small animals (I have rats!) and treated them with great care. The vet is also a small animal specialist so actually knew what he was talking about! Excellent, ... Read More
Excellent service and staff! They treat small animals (I have rats!) and treated them with great care. The vet is also a small animal specialist so actually knew what he was talking about! Excellent, would defiantly recommend!Read Less
J Wright
5 Feb 2015
REPORT
Our family have been consumers at Medivet for the past four years with 4 cats registered. Over this time we have spent a lot of money undertaking what has turned out to be unnecessary treatments that ... Read More
Our family have been consumers at Medivet for the past four years with 4 cats registered. Over this time we have spent a lot of money undertaking what has turned out to be unnecessary treatments that were very costly. I will not go into the appalling and traumatising experience we have recently had with this Company with one of our cats, but I would advise anyone out there not to register with them. Money seems to be the main driver for the service delivery. We are not saying that the vets do not care about animals, but they are more concerned, in our experience, with financial gain than with the care for the well-being of pets. They have a tendency to give poor advice and a lack of empathy for pet owners than other vetinary practices. We were given the option of driving our cat to London for an MRI scan that we tried, but could not achieve, then treated will disscontempt. I am happy to report that after finding a new vet our cat has gone from needing an MRI scan costing 1,500 with us driving her to London, to a course of anti-biotics that have cured her inner ear problem. Read Less
linda rogers
13 Nov 2014
REPORT
Vets are really nice, reception staff sometimes not very helpful one sounded like she did not know what she was talking about today. Tried to say my dog had not had any vacinations with them since 201... Read More
Vets are really nice, reception staff sometimes not very helpful one sounded like she did not know what she was talking about today. Tried to say my dog had not had any vacinations with them since 2012, I said so doesn't kennel cough vaccine count. She said oh yes when did you have it done. I asked if I could get a reminder for the kennel cough she said I assume so, not very helpful at all. She did sound very young. Only problem is the clinic is not open during the afternoon so either it's morning or evening. Not good if you work nights. Read Less
Barbara Howard
10 Feb 2014
REPORT
All 4 of my cats had to see the Vet with one thing or another since Christmas and each one was an emergency. I cannot praise the staff at Upper York Street enough, the service is highly professional b... Read More
All 4 of my cats had to see the Vet with one thing or another since Christmas and each one was an emergency. I cannot praise the staff at Upper York Street enough, the service is highly professional but at the same time I know that they care about each pet and owner that comes through their doors. Their dedication ensures that my cats are cared for and that I dont need to worry. Everything is explained in laymans terms so that I know exactly what is wrong and why certain medication is required. Read Less
A Google User
24 Apr 2012
REPORT
Unbelievable service- They managed to give me an appointment 45 minutes after my panicked call. 2 minutes on the phone to register with them. Everyone was exceptionally friendly and the vet was profes... Read More
Unbelievable service- They managed to give me an appointment 45 minutes after my panicked call. 2 minutes on the phone to register with them. Everyone was exceptionally friendly and the vet was professional and informative. Prices were very reasonable. The most important part- they saved my pet. Can't thank them enough. Read Less
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