* Big enough to offer award winning care, facilities and expertise for your much loved pet, small enough to care for you and your pet as unique individuals and support our local community too - family matters to us * Your local Accredited Veterinary Hospital service 24/7 365 days a year - staffed by our own vets and nurses, we NEVER outsource emergency care * 12 Highly qualified vets. We have Certificate holders with Advanced Veterinary Practitioner status in small animal surgery, cardiology, internal medicine and dermatology. Knowledge to deal with difficult cases and 2nd opinions * Healthy pet club to save up to 40% on preventative healthcare * £50 Pet Starter Package * Recommend a friend rewards * Vaccine price match promise * Local branches at Dudley, Oldbury, Sedgley, Quinton and Lye (Stourbridge)
Reviews
J Wator
25 Aug 2023
REPORT
Beware of Blacks Vets.
My situation pertains to the city of Lye and Dudley, but I suspect that they operate the same way everywhere, trying to extract money from people. This company does as it please... Read More
Beware of Blacks Vets.
My situation pertains to the city of Lye and Dudley, but I suspect that they operate the same way everywhere, trying to extract money from people. This company does as it pleases and operates on the edge of the law, deceiving people. My dog was supposed to have a mass removal surgery. I had discussed with the vet that the SPAY procedure would be scheduled for a later date. They performed both surgeries at the same time and did not inform the insurer that it was a procedure resulting from the dog's illness. Consequently, the insurer considered it a routine procedure and refuses to pay me £361. At my request, the insurer contacted Blacks Vets again, and Blacks Vets confirmed once more that it was a routine procedure (!!!!!) - even though it WAS NOT!! Blacks Vets is now threatening me with debt collection, and the doctor I spoke to about the surgery is not responding. I warn against them. They have exorbitant prices, and on top of that, they impose them arbitrarily. Nowhere on their website will you find a price list for SPAY procedures.
On the day of the procedure, I received only 2 invoices. After the whole incident and fuss, it turned out that they had 3 more invoices that I had not seen with my own eyes!!! Suddenly, the £1500 turned into £2100!!! BEWARE!!!
Date of experience: 31 July 2023 Read Less
Rebecca Whitmore
20 Sep 2021
REPORT
Fabulous, couldn't do enough to help when my dear dog needed to be put to sleep, I had called 4 vets and they had no appointments and they squeezed her in.. Shows how much they care about the animals ... Read More
Fabulous, couldn't do enough to help when my dear dog needed to be put to sleep, I had called 4 vets and they had no appointments and they squeezed her in.. Shows how much they care about the animals well being and shows enormous amounts of humanity, thank you so much Read Less
Max Danielle
15 Jul 2018
REPORT
Fit us in last minute for a vaccination for a foster dog. Lovely people, highly recommended
Jade Elizabeth Smith
2 Jul 2018
REPORT
Sadly lost my puppy, she was my world.. This vets is by far the BEST vets around, lovely caring understanding staff, amazing prices also.. My baby got treated like royalty even though she was decease... Read More
Sadly lost my puppy, she was my world.. This vets is by far the BEST vets around, lovely caring understanding staff, amazing prices also.. My baby got treated like royalty even though she was deceased, thank you blacks vets, absolutely lovely Read Less
june gurney
26 May 2018
REPORT
Caring, kind and understanding. Nothing is too much trouble for the staff. My pets have been patients here for 12 years. Would highly recommend this vet. For me 5 stars aren't high enough.
TheGarage Gaming
21 May 2018
REPORT
Very responsive time for bookin. And very helpful wich brillant costs and support
Jess Horton
30 Apr 2018
REPORT
Brilliant vets. Brilliant people. Glad I chose to go there
Dave Beasley
29 Apr 2018
REPORT
Used them for years and always give a first class service. Knowledgeable vets and pleasant and efficient support staff
Claire R
17 Mar 2018
REPORT
Having been unhappy with the vets we were using attached to a retail store, where we were just a number, we decided to try Blacks Vets and it was the best thing we could have done for our puppies. All... Read More
Having been unhappy with the vets we were using attached to a retail store, where we were just a number, we decided to try Blacks Vets and it was the best thing we could have done for our puppies. All staff upon entering the Dudley reception were warm welcoming and friendly making sure our puppies were welcomed too and even giving advice on nail cutting. We had gone in for a health check and to see if it would hopefully be a more personal approach. We felt at ease straight away and every member was an asset to the practice. We have taken out the care plan for both Buddy and Holly and since the visit we have also taken Buddy in to be castrated, he is now on the mend and was looked after wonderfully while he was there. Everyone made sure all our questions were answered without making us feel like we were taking up time. We have since taken Holly in for her operation and she was fine too. We have been telling anyone with a dog that we meet on our walks, that Blacks Vets is the best vetinary care you could give any animal. Read Less
James Liddell
29 Jan 2018
REPORT
The Resident vets have enormous depth of knowledge and experience.
I would of saved myself £500 in cat treatments if I had visited them first.
Highly recommended!
Danny Pardoe
1 Jun 2017
REPORT
Super friendly staff, great service.
David Martin
27 May 2017
REPORT
Kind and knowledgable people dedicated to looking after animals.
You simply can't get better !
Umar Ijaz
7 May 2017
REPORT
What a bunch of muppets, 1st told us our cat was never going to make it or ever walk again after aparantly eating something poisonous, then after 24 hours & over 400 later she is fit as a fiddle. I ca... Read More
What a bunch of muppets, 1st told us our cat was never going to make it or ever walk again after aparantly eating something poisonous, then after 24 hours & over 400 later she is fit as a fiddle. I can understand not raising the hopes of the owner by advising them the worse case scenario, but that is just taking the biscuit. Worse experience ever, never going back there ever again, personally I think they are a bunch of liars & thieves simples! Read Less
Stacey Wells
2 May 2017
REPORT
Great vets. The staff are so friendly and really care about your pets.
Carla Dimmock
19 Feb 2017
REPORT
Had to call Blacks friday morning at 9.30 for an emergency call out for my dog who had gone off her back legs. By 1pm Dr Bart was at our house, he was very professional and friendly and seemed unfaze... Read More
Had to call Blacks friday morning at 9.30 for an emergency call out for my dog who had gone off her back legs. By 1pm Dr Bart was at our house, he was very professional and friendly and seemed unfazed when my dog was growling and snarling at him during the examination. He reassured it was nothing sinister (arthritis in both knees and hips that was particularly sore) and with treatment she's back to her usual grumpy self. Special thanks again to Dr Bart and all the team at lye for Hana's careRead Less
Claire Hampton
1 Feb 2017
REPORT
I bring my hamster Sebastian here to get his nails cut, everytime I come the staff are wonderful with him, they sit on the floor to do it because he's a jumper he had his picture taken yesterday for ... Read More
I bring my hamster Sebastian here to get his nails cut, everytime I come the staff are wonderful with him, they sit on the floor to do it because he's a jumper he had his picture taken yesterday for the Facebook page and I'm so excited to see it! I highly recommend this vets! Keep up the brilliant work! Read Less
Shaena Jasmat
10 Jan 2017
REPORT
Been bringing my greyhound, Toby to Blacks for a year now. He's a bit of a scaredy cat but every time we come all the staff are so good with him and the vets are amazing. He had his first overnight st... Read More
Been bringing my greyhound, Toby to Blacks for a year now. He's a bit of a scaredy cat but every time we come all the staff are so good with him and the vets are amazing. He had his first overnight stay last night and I was kept up to date with his progress and knowing he was well looked after was a huge comfort. Looking forward to picking him up today. Thank you all for your help and looking after my boy Read Less
Gemma Gallear
22 Dec 2016
REPORT
I just wanted to say a massive thank you to all my colleagues today. For supporting me and being there when we had to say our final farewell to Jazz this morning. I wanted to say a special thank you t... Read More
I just wanted to say a massive thank you to all my colleagues today. For supporting me and being there when we had to say our final farewell to Jazz this morning. I wanted to say a special thank you to nurses Helen and Sophie for being with me and looking after jazz today. I would also like a big thank you to Mr Thakral and Mr Orembo for everything you did for her when she needed you. We will all miss her so much. Xxxx Read Less
Helena Dixson
8 Dec 2016
REPORT
The staff at the Quinton branch have been wonderful to us and our Cavachon Arthur. He's almost 13 weeks old and has had 3 visits already. Thankfully he's on the mend and the vet has worked his magic o... Read More
The staff at the Quinton branch have been wonderful to us and our Cavachon Arthur. He's almost 13 weeks old and has had 3 visits already. Thankfully he's on the mend and the vet has worked his magic on getting rid of his nasty cough. The ladies on reception are fantastic and make it a warm environment to be rather than a scary place when your pet is ill. Thank you for being great!Read Less
Bethany Winfield
3 Dec 2016
REPORT
Fran Grigg
22 Nov 2016
REPORT
I just wanted to say a massive thank you to the out-of-hours emergency team who treated my dog Betty at the weekend. We discovered that she had managed to reach a batch of rock cakes that had been lef... Read More
I just wanted to say a massive thank you to the out-of-hours emergency team who treated my dog Betty at the weekend. We discovered that she had managed to reach a batch of rock cakes that had been left on a high surface and had eaten half a dozen. Thanks to info i had picked up from your website and FB pages, I knew that currants and raisins can be toxic for dogs and lead to kidney failure, so quickly brought her to the Dudley hospital where she was seen and treated immediately. Fortunately, we got her there in time and she is now absolutely fine. I'd like to commend the lovely staff who were so kind to both my dog and myself and handled the whole situation calmly and professionally. Very well done. Read Less
Stacey Jayne
17 Nov 2016
REPORT
Blacks vets in oldbury are amazing. The staff are awesome and really show real love towards my beautiful hetty (hamster) every pet I have taken they have been amazing and still remember my babies that... Read More
Blacks vets in oldbury are amazing. The staff are awesome and really show real love towards my beautiful hetty (hamster) every pet I have taken they have been amazing and still remember my babies that have gone to rainbow bridge. Thank you blacks vets oldbury for being the best Read Less
Karen Page
13 Nov 2016
REPORT
I have been told by a friend that you refused to treat her dog last week because she had the wrong insurance. She offered to pay by credit card but you would not accept it. You made her dog wait for t... Read More
I have been told by a friend that you refused to treat her dog last week because she had the wrong insurance. She offered to pay by credit card but you would not accept it. You made her dog wait for two hours in a collapsed state in the waiting room until she agreed to take out your payment plan. Only then would you treat her dog but by this time it was too late and he suffered a cardiac arrest and died. Max was just 3 years old and had been to see you the day before but nothing was picked up by your staff. He was a beautiful dog and he has lost his life because of money, so sad. Run free Max xxx Read Less
Kerri Harte Taylor
10 Oct 2016
REPORT
I only started using Blacks vets Dudley this year and am very pleased and happy with the service provided. All the staff were very friendly and professional when my dog was admitted for surgery on Sat... Read More
I only started using Blacks vets Dudley this year and am very pleased and happy with the service provided. All the staff were very friendly and professional when my dog was admitted for surgery on Saturday after having a blockage in his intestine. Thankfully he is now back home and doing well and it's all thanks to them. Read Less
Fiona Patricia Pickering
30 Sep 2016
REPORT
I would like to really say how amazed we were with Dr Bart Nietrzeba and the rest of the team at Lye today. I was visiting my family due to a bereavement and whilst we were at the funeral my dogs foot... Read More
I would like to really say how amazed we were with Dr Bart Nietrzeba and the rest of the team at Lye today. I was visiting my family due to a bereavement and whilst we were at the funeral my dogs foot became swollen. My family have always used blacks going back 30+ years. Within 45 minutes we were registered, our own vets had been contacted and we were at your establishment in Lye. Our dog is incredibly reactive and hates vets, Dr Nietrzeba straight away was happy to see her in the boot of our car and was very professional and put us completely at ease. The receptionists were also fantastic. *UPDATE* we had to take Storm back first thing this morning and we went to the branch at Dudley where we saw Dr Brian Hogan who was also amazing as were all the nursing staff and receptionists. Both experiences were as positive as they could be. They are all a credit to your profession.Read Less
Terry Dalton
20 Sep 2016
REPORT
Not just a vet. This is a specialist animal hospital. We are lucky to have specialist vets based there. Good parking around the back well away from the road. A well laid out area inside. There is als... Read More
Not just a vet. This is a specialist animal hospital. We are lucky to have specialist vets based there. Good parking around the back well away from the road. A well laid out area inside. There is also a quieter waiting area for angry or nervous pets. The whole team that they have there are wonderful. You can tell that they really care for animals. Winner of the "Best vet" award.Read Less
Richard Woodcock
18 Apr 2016
REPORT
Great friendly service
Sara Daniti
15 Jan 2016
REPORT
Wonderful group of people totally dedicated to the welfare of your furry friend. I would totally recommend this company to anyone looking for commitment and dedication towards the four legged member ... Read More
Wonderful group of people totally dedicated to the welfare of your furry friend. I would totally recommend this company to anyone looking for commitment and dedication towards the four legged member of your family - first class. Read Less
* Big enough to offer award winning care, facilities and expertise for your much loved pet, small enough to care for you and your pet as unique individuals and support our local community too - family matters to us * Your local Accredited Veterinary Hospital service 24/7 365 days a year - staffed by our own vets and nurses, we NEVER outsource emergency care * 12 Highly qualified vets. We have Certificate holders with Advanced Veterinary Practitioner status in small animal surgery, cardiology, internal medicine and dermatology. Knowledge to deal with difficult cases and 2nd opinions * Healthy pet club to save up to 40% on preventative healthcare * £50 Pet Starter Package * Recommend a friend rewards * Vaccine price match promise * Local branches at Dudley, Oldbury, Sedgley, Quinton and Lye (Stourbridge)
Beware of Blacks Vets.
My situation pertains to the city of Lye and Dudley, but I suspect that they operate the same way everywhere, trying to extract money from people. This company does as it please... Read More
Beware of Blacks Vets.
My situation pertains to the city of Lye and Dudley, but I suspect that they operate the same way everywhere, trying to extract money from people. This company does as it pleases and operates on the edge of the law, deceiving people. My dog was supposed to have a mass removal surgery. I had discussed with the vet that the SPAY procedure would be scheduled for a later date. They performed both surgeries at the same time and did not inform the insurer that it was a procedure resulting from the dog's illness. Consequently, the insurer considered it a routine procedure and refuses to pay me £361. At my request, the insurer contacted Blacks Vets again, and Blacks Vets confirmed once more that it was a routine procedure (!!!!!) - even though it WAS NOT!! Blacks Vets is now threatening me with debt collection, and the doctor I spoke to about the surgery is not responding. I warn against them. They have exorbitant prices, and on top of that, they impose them arbitrarily. Nowhere on their website will you find a price list for SPAY procedures.
On the day of the procedure, I received only 2 invoices. After the whole incident and fuss, it turned out that they had 3 more invoices that I had not seen with my own eyes!!! Suddenly, the £1500 turned into £2100!!! BEWARE!!!
Date of experience: 31 July 2023 Read Less
Rebecca Whitmore
20 Sep 2021
REPORT
☆☆☆☆☆
REPORT
Fabulous, couldn't do enough to help when my dear dog needed to be put to sleep, I had called 4 vets and they had no appointments and they squeezed her in.. Shows how much they care about the animals ... Read More
Fabulous, couldn't do enough to help when my dear dog needed to be put to sleep, I had called 4 vets and they had no appointments and they squeezed her in.. Shows how much they care about the animals well being and shows enormous amounts of humanity, thank you so much Read Less
Max Danielle
15 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Fit us in last minute for a vaccination for a foster dog. Lovely people, highly recommended
Jade Elizabeth Smith
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Sadly lost my puppy, she was my world.. This vets is by far the BEST vets around, lovely caring understanding staff, amazing prices also.. My baby got treated like royalty even though she was decease... Read More
Sadly lost my puppy, she was my world.. This vets is by far the BEST vets around, lovely caring understanding staff, amazing prices also.. My baby got treated like royalty even though she was deceased, thank you blacks vets, absolutely lovely Read Less
june gurney
26 May 2018
REPORT
☆☆☆☆☆
REPORT
Caring, kind and understanding. Nothing is too much trouble for the staff. My pets have been patients here for 12 years. Would highly recommend this vet. For me 5 stars aren't high enough.
TheGarage Gaming
21 May 2018
REPORT
☆☆☆☆☆
REPORT
Very responsive time for bookin. And very helpful wich brillant costs and support
Jess Horton
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Brilliant vets. Brilliant people. Glad I chose to go there
Dave Beasley
29 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Used them for years and always give a first class service. Knowledgeable vets and pleasant and efficient support staff
Claire R
17 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Having been unhappy with the vets we were using attached to a retail store, where we were just a number, we decided to try Blacks Vets and it was the best thing we could have done for our puppies. All... Read More
Having been unhappy with the vets we were using attached to a retail store, where we were just a number, we decided to try Blacks Vets and it was the best thing we could have done for our puppies. All staff upon entering the Dudley reception were warm welcoming and friendly making sure our puppies were welcomed too and even giving advice on nail cutting. We had gone in for a health check and to see if it would hopefully be a more personal approach. We felt at ease straight away and every member was an asset to the practice. We have taken out the care plan for both Buddy and Holly and since the visit we have also taken Buddy in to be castrated, he is now on the mend and was looked after wonderfully while he was there. Everyone made sure all our questions were answered without making us feel like we were taking up time. We have since taken Holly in for her operation and she was fine too. We have been telling anyone with a dog that we meet on our walks, that Blacks Vets is the best vetinary care you could give any animal. Read Less
James Liddell
29 Jan 2018
REPORT
☆☆☆☆☆
REPORT
The Resident vets have enormous depth of knowledge and experience.
I would of saved myself £500 in cat treatments if I had visited them first.
Highly recommended!
Danny Pardoe
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Super friendly staff, great service.
David Martin
27 May 2017
REPORT
☆☆☆☆☆
REPORT
Kind and knowledgable people dedicated to looking after animals.
You simply can't get better !
Umar Ijaz
7 May 2017
REPORT
☆☆☆☆☆
REPORT
What a bunch of muppets, 1st told us our cat was never going to make it or ever walk again after aparantly eating something poisonous, then after 24 hours & over 400 later she is fit as a fiddle. I ca... Read More
What a bunch of muppets, 1st told us our cat was never going to make it or ever walk again after aparantly eating something poisonous, then after 24 hours & over 400 later she is fit as a fiddle. I can understand not raising the hopes of the owner by advising them the worse case scenario, but that is just taking the biscuit. Worse experience ever, never going back there ever again, personally I think they are a bunch of liars & thieves simples! Read Less
Stacey Wells
2 May 2017
REPORT
☆☆☆☆☆
REPORT
Great vets. The staff are so friendly and really care about your pets.
Carla Dimmock
19 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Had to call Blacks friday morning at 9.30 for an emergency call out for my dog who had gone off her back legs. By 1pm Dr Bart was at our house, he was very professional and friendly and seemed unfaze... Read More
Had to call Blacks friday morning at 9.30 for an emergency call out for my dog who had gone off her back legs. By 1pm Dr Bart was at our house, he was very professional and friendly and seemed unfazed when my dog was growling and snarling at him during the examination. He reassured it was nothing sinister (arthritis in both knees and hips that was particularly sore) and with treatment she's back to her usual grumpy self. Special thanks again to Dr Bart and all the team at lye for Hana's careRead Less
Claire Hampton
1 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I bring my hamster Sebastian here to get his nails cut, everytime I come the staff are wonderful with him, they sit on the floor to do it because he's a jumper he had his picture taken yesterday for ... Read More
I bring my hamster Sebastian here to get his nails cut, everytime I come the staff are wonderful with him, they sit on the floor to do it because he's a jumper he had his picture taken yesterday for the Facebook page and I'm so excited to see it! I highly recommend this vets! Keep up the brilliant work! Read Less
Shaena Jasmat
10 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Been bringing my greyhound, Toby to Blacks for a year now. He's a bit of a scaredy cat but every time we come all the staff are so good with him and the vets are amazing. He had his first overnight st... Read More
Been bringing my greyhound, Toby to Blacks for a year now. He's a bit of a scaredy cat but every time we come all the staff are so good with him and the vets are amazing. He had his first overnight stay last night and I was kept up to date with his progress and knowing he was well looked after was a huge comfort. Looking forward to picking him up today. Thank you all for your help and looking after my boy Read Less
Gemma Gallear
22 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I just wanted to say a massive thank you to all my colleagues today. For supporting me and being there when we had to say our final farewell to Jazz this morning. I wanted to say a special thank you t... Read More
I just wanted to say a massive thank you to all my colleagues today. For supporting me and being there when we had to say our final farewell to Jazz this morning. I wanted to say a special thank you to nurses Helen and Sophie for being with me and looking after jazz today. I would also like a big thank you to Mr Thakral and Mr Orembo for everything you did for her when she needed you. We will all miss her so much. Xxxx Read Less
Helena Dixson
8 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The staff at the Quinton branch have been wonderful to us and our Cavachon Arthur. He's almost 13 weeks old and has had 3 visits already. Thankfully he's on the mend and the vet has worked his magic o... Read More
The staff at the Quinton branch have been wonderful to us and our Cavachon Arthur. He's almost 13 weeks old and has had 3 visits already. Thankfully he's on the mend and the vet has worked his magic on getting rid of his nasty cough. The ladies on reception are fantastic and make it a warm environment to be rather than a scary place when your pet is ill. Thank you for being great!Read Less
Bethany Winfield
3 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Fran Grigg
22 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I just wanted to say a massive thank you to the out-of-hours emergency team who treated my dog Betty at the weekend. We discovered that she had managed to reach a batch of rock cakes that had been lef... Read More
I just wanted to say a massive thank you to the out-of-hours emergency team who treated my dog Betty at the weekend. We discovered that she had managed to reach a batch of rock cakes that had been left on a high surface and had eaten half a dozen. Thanks to info i had picked up from your website and FB pages, I knew that currants and raisins can be toxic for dogs and lead to kidney failure, so quickly brought her to the Dudley hospital where she was seen and treated immediately. Fortunately, we got her there in time and she is now absolutely fine. I'd like to commend the lovely staff who were so kind to both my dog and myself and handled the whole situation calmly and professionally. Very well done. Read Less
Stacey Jayne
17 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Blacks vets in oldbury are amazing. The staff are awesome and really show real love towards my beautiful hetty (hamster) every pet I have taken they have been amazing and still remember my babies that... Read More
Blacks vets in oldbury are amazing. The staff are awesome and really show real love towards my beautiful hetty (hamster) every pet I have taken they have been amazing and still remember my babies that have gone to rainbow bridge. Thank you blacks vets oldbury for being the best Read Less
Karen Page
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I have been told by a friend that you refused to treat her dog last week because she had the wrong insurance. She offered to pay by credit card but you would not accept it. You made her dog wait for t... Read More
I have been told by a friend that you refused to treat her dog last week because she had the wrong insurance. She offered to pay by credit card but you would not accept it. You made her dog wait for two hours in a collapsed state in the waiting room until she agreed to take out your payment plan. Only then would you treat her dog but by this time it was too late and he suffered a cardiac arrest and died. Max was just 3 years old and had been to see you the day before but nothing was picked up by your staff. He was a beautiful dog and he has lost his life because of money, so sad. Run free Max xxx Read Less
Kerri Harte Taylor
10 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I only started using Blacks vets Dudley this year and am very pleased and happy with the service provided. All the staff were very friendly and professional when my dog was admitted for surgery on Sat... Read More
I only started using Blacks vets Dudley this year and am very pleased and happy with the service provided. All the staff were very friendly and professional when my dog was admitted for surgery on Saturday after having a blockage in his intestine. Thankfully he is now back home and doing well and it's all thanks to them. Read Less
Fiona Patricia Pickering
30 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I would like to really say how amazed we were with Dr Bart Nietrzeba and the rest of the team at Lye today. I was visiting my family due to a bereavement and whilst we were at the funeral my dogs foot... Read More
I would like to really say how amazed we were with Dr Bart Nietrzeba and the rest of the team at Lye today. I was visiting my family due to a bereavement and whilst we were at the funeral my dogs foot became swollen. My family have always used blacks going back 30+ years. Within 45 minutes we were registered, our own vets had been contacted and we were at your establishment in Lye. Our dog is incredibly reactive and hates vets, Dr Nietrzeba straight away was happy to see her in the boot of our car and was very professional and put us completely at ease. The receptionists were also fantastic. *UPDATE* we had to take Storm back first thing this morning and we went to the branch at Dudley where we saw Dr Brian Hogan who was also amazing as were all the nursing staff and receptionists. Both experiences were as positive as they could be. They are all a credit to your profession.Read Less
Terry Dalton
20 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Not just a vet. This is a specialist animal hospital. We are lucky to have specialist vets based there. Good parking around the back well away from the road. A well laid out area inside. There is als... Read More
Not just a vet. This is a specialist animal hospital. We are lucky to have specialist vets based there. Good parking around the back well away from the road. A well laid out area inside. There is also a quieter waiting area for angry or nervous pets. The whole team that they have there are wonderful. You can tell that they really care for animals. Winner of the "Best vet" award.Read Less
Richard Woodcock
18 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Great friendly service
Sara Daniti
15 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Wonderful group of people totally dedicated to the welfare of your furry friend. I would totally recommend this company to anyone looking for commitment and dedication towards the four legged member ... Read More
Wonderful group of people totally dedicated to the welfare of your furry friend. I would totally recommend this company to anyone looking for commitment and dedication towards the four legged member of your family - first class. Read Less