Special Friends Animal Medical Centre
Redditch, West Midlands
General Info
Special Friends Animal Medical Centre is known among locals as one of the best establishments for animal care assistance close to Redditch. The West Midlands location also enables the pet owners from the surrounding regions to access the clinics for regular veterinary services. Depending on the case, they may include routine checkups, pet vaccinations, early disease screenings, and diagnostic consultations. Special Friends Animal Medical Centre provides a well-organized and calm setting, which reduces the levels of stress on pets as well as their owners. Moreover, they handle a wide range of medical needs from skin and coat issues to dental problems and mobility concerns in Redditch. The clinic routinely executes wellness visits and preventive schemes but is equally proficient in managing acute issues like infections and digestive tract alterations. The Special Friends Animal Medical Centre is an invaluable resource for West Midlands families with pets who have serious diagnoses and require long-term care as they age. They frequently comment on the manner in which the clinic’s staff communicates, which is clear and kind as well as easy to understand. Pet owners also feel more confident in their decisions about their animals’ well-being. A large number of customers remain loyal for many years because they claim to receive the same high-quality service and build trust over time. The staff’s knowledge and experience make them an excellent resource to consult regarding the pet’s long-term care. Special Friends Animal Medical Centre continually expands as pet owners either move to Redditch or want a closer veterinary clinic. The clinic’s participation in local events and the pet community helps establish a network of responsible ownership and attentive animal care. Anyone looking for a reputable veterinary practice in West Midlands would find it a reliable choice for their pet’s routine and urgent care needs. The people of Redditch and nearby locations in the West Midlands frequently thank the heavens for the proximity of Special Friends Animal Medical Centre. There will always be a demand for simple compassionate veterinary care by all types of pet owners ranging from new pet owners needing direction and advice to long-term clients facing unique challenges. It is a way through which the bank achieves its community mandate. Services offered include 24 Hour Emergency, Bloodwork, Boarding, Dental Care, Dental Radiographs, Diagnostics, Exotic Pet Care, In-House Pharmacy, Laboratory, and Mobile Vet Services.
Team
Timothy Land
Veterinarian
Nora Santin
Veterinarian
Morwenna Taylor
Veterinarian
Dawn Evans
Nurse
Caroline Griffiths
Nurse
Naomi Killingsworth
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Katrina
26 Mar 2024
REPORT
I don’t normally leave a review but I just felt I needed to on this occasion. I can not thank the staff at special friends enough they looked after my two fur babies today and I’ve had a lot of dealin...
I don’t normally leave a review but I just felt I needed to on this occasion. I can not thank the staff at special friends enough they looked after my two fur babies today and I’ve had a lot of dealings with vets in the past but I can honestly say this vets as always gave me a warm caring feeling when I’ve been were other vets just want your money. I wanted to give a shout out to the lovely nurse that discharged our fur babies today Dottie n beau she was so lovely and I could instantly tell my girls have had the best care. The reception staff the 3 ladies that are on today are also lovely and very welcoming I would highly recommend this vets thank you again love Dottie n Beau 💗💗
Vicki moulston
16 Aug 2019
REPORT
Best vets! There are plenty of vets nearer to me (including one at the end of my road) but I travel here due to the fantastic care they provide for my dog. Freddie my little cocker spaniel actually dr...
Best vets! There are plenty of vets nearer to me (including one at the end of my road) but I travel here due to the fantastic care they provide for my dog. Freddie my little cocker spaniel actually drags me to the door because he loves going. This is because he gets such a lovely fuss when he goes . Special thanks to Tash who is always so helpful. Nothing is too much trouble for her and she has been a great support.
Ben Facer
6 Jul 2018
REPORT
Really friendly receptionists/vets. Amazing customer service. Really happy, have recommended to friends and family.
Becki Huxley
20 Jun 2018
REPORT
Very caring and friendly vets. Lovely staff
Robert Lane
13 Jun 2018
REPORT
This is an excellent local vets which is very friendly. They now have a special waiting area for cats where they can be away from other animals, especially dogs. There you can put your cat where they ...
This is an excellent local vets which is very friendly. They now have a special waiting area for cats where they can be away from other animals, especially dogs. There you can put your cat where they can see you and there are towels provided to put over the carrier to try and minimise their distress. Staff are wonderful and knowledgeable.
Jan Phillips
3 May 2018
REPORT
Absolutely wonderful service I understood everything with cats diagnosis would recommend them to anyone. Thank you so much
Jean Thompson
22 Mar 2018
REPORT
They r great vets my rosy gets first class treatment whenever I have to visit
Samuel Dutton
19 Mar 2018
REPORT
since getting our cat we were recommended to use Special Friends, and what a great recommendation that was! They're waiting room separates the dogs from cats with blankets provided in case they get wo...
since getting our cat we were recommended to use Special Friends, and what a great recommendation that was! They're waiting room separates the dogs from cats with blankets provided in case they get worked up, the receptionist and all the vets we have met are some of most kind, caring and truly passionate people we have met, they don't over charge for care. Couldn't recommend any one more than Special Friends. Thank you time and time again for looking after our little monster!
Adelle Davis
15 Feb 2018
REPORT
The staff here are just fantastic and so helpful. I went there with my dog and they gave me advice on how to slow down her eating and how best to stop her lunging at other dogs. I didn't feel judged f...
The staff here are just fantastic and so helpful. I went there with my dog and they gave me advice on how to slow down her eating and how best to stop her lunging at other dogs. I didn't feel judged for having a nervous dog and she had a great time there, too!
Paul Green
26 Jan 2018
REPORT
Fantastic vets,excellent staff,wouldn't trust any other vet with our gorgeous Pug!
Rebekah Emily
23 Dec 2017
REPORT
Excellent vets! They've helped out loads with my cat Reggie and dogs Wulfric and Betsie. All the staff are very friendly and approachable. I'd recommend to anyone
Ceri L.
9 Oct 2017
REPORT
5 star! Great team of vets, nurses and receptionists. Plenty of parking, clean premises, welcoming reception.
Zoe Perks
15 Feb 2017
REPORT
Started using Special Friends around 5 years ago now when I relocated to Redditch and I have always received a first class service, for me and my two cats. One in particular has had a lot of issues ov...
Started using Special Friends around 5 years ago now when I relocated to Redditch and I have always received a first class service, for me and my two cats. One in particular has had a lot of issues over the last 12-18 months and the attention she has received from Tim and all the staff behind the scenes is second to none. There is absolute genuine love, care and affection given to my girls on every visit and I know I can trust the information and guidance I'm given. I wouldn't dream of taking them anywhere else.
Cheryl Bishop
12 Feb 2017
REPORT
Fantastic and professional service. Best veterinary practice around and wouldn't hesitate to recommend.
Charlotte Buxton
8 Feb 2017
REPORT
We first came to Special Friends two and a half years ago after relocating. We couldn't wish for a more supportive, compassionate and knowledgable team. The care they give our cats and dogs is second ...
We first came to Special Friends two and a half years ago after relocating. We couldn't wish for a more supportive, compassionate and knowledgable team. The care they give our cats and dogs is second to none- not to mention the support for us as busy working owners. Nothing is too much trouble for them and they genuinely care. Tim, Nora and Morwenna deserve medals for putting up with us.
Wonderful people, wonderful practice.
Anthony Eden
8 Feb 2017
REPORT
FRIENDLY PROFESSIONAL SERVICE ALWAYS.
DOES'NT MATTER WHICH VET YOU SEE THEY'RE ALL EXCELLENT, EVEN THE RECEPTIONISTS ARE FRIENDLY!!!!!
Have taken my dogs here for some years now, absolutely no compla...
FRIENDLY PROFESSIONAL SERVICE ALWAYS.
DOES'NT MATTER WHICH VET YOU SEE THEY'RE ALL EXCELLENT, EVEN THE RECEPTIONISTS ARE FRIENDLY!!!!!
Have taken my dogs here for some years now, absolutely no complaints at all.
Emergencies are taken care of with compassion and professionalism as well as ordinary appointments being easy and quick to arrange.
My daft labrador is now a "special Fran's friend" too as there is always a biscuit to be cajoled...
garreth smith
6 Feb 2017
REPORT
Fantastic vets practice, Have been using them for about 12 months now as I was not impressed with a large chain vets I used to use. They are efficient, friendly, the staff all seem so helpful and pers...
Fantastic vets practice, Have been using them for about 12 months now as I was not impressed with a large chain vets I used to use. They are efficient, friendly, the staff all seem so helpful and personable. I never feel like I am being upsold things all the time like my previous vets. I never feel like they are rushing me through and they take the time to listen to your pets problems and are very understanding of one of my dogs who just hates going to the vet.
I recently had to use them as my aforementioned hater of the vets dog was incredibly ill, they were absolutely wonderful, not only with him but myself and my 3 children who I had to take with me, nothing was to much trouble for them and they arranged for my dog to go to an overnight vets in nearby Bromsgrove, they were clear about costs and very thorough with the treatment. I had to take the dog back today for a follow up appointment and time again was taken to make sure everything was ok with a friendly and personal approach. The reception staff, nurses and vets at this practice are a real credit to the veterinary profession.
Sally Clark
9 Dec 2016
REPORT
Excellent service very caring from start to finish. They have looked after my dogs past and present would not go anywhere else. All of my dogs love all of the staff. They go the extra mile definitely...
Excellent service very caring from start to finish. They have looked after my dogs past and present would not go anywhere else. All of my dogs love all of the staff. They go the extra mile definitely 5 star service.
Naomi Breslin
8 Dec 2016
REPORT
Tim, Ceri & the team are excellent. They have been looking after our pets for years & have been particularly excellent through the tough time of losing our cat Mollie. We cannot recommend them enough...
Tim, Ceri & the team are excellent. They have been looking after our pets for years & have been particularly excellent through the tough time of losing our cat Mollie. We cannot recommend them enough.
Kathryn Crook
1 Dec 2016
REPORT
We adopted a senior cat April 2016 from Cramar but in the July she became very ill, so we rushed her to Special Friends. Unfortunately there wasn't anything that could be done to save her but the staf...
We adopted a senior cat April 2016 from Cramar but in the July she became very ill, so we rushed her to Special Friends. Unfortunately there wasn't anything that could be done to save her but the staff and filling in Veterinarian were so lovely and compassionate during our last few minutes with Stella. Thank you to the lovely receptionist that kept handing me tissues.
Sarah Holland
30 Nov 2016
REPORT
We always get the best service and the staff are fantastic with both my dogs and my cat. They always do their best to look after them.
Garry Carter
4 Nov 2016
REPORT
Great team and Tim is such a great vet. They always understand both our animals' needs and helpfully explain what is going on, and what the best course of treatment is for the animal. :)
Kathy Peever
23 Jun 2016
REPORT
Changed to anouther vets gave my dog anouther type of tablet not steroid as special friends had been giveing her an her allergy is better already glad I changed other than what they had been doing for...
Changed to anouther vets gave my dog anouther type of tablet not steroid as special friends had been giveing her an her allergy is better already glad I changed other than what they had been doing for her allergy I was happy there
Paul Sutton
8 Jun 2016
REPORT
Without Special Friends we wouldn't have Baggins. Baggins is a very special cocker spaniel that has Haemophilia A, extremely rare in a cocker. As a Haemophiliac he needs very special care when he has ...
Without Special Friends we wouldn't have Baggins. Baggins is a very special cocker spaniel that has Haemophilia A, extremely rare in a cocker. As a Haemophiliac he needs very special care when he has an internal bleed. We would never take Baggins anywhere else. Special Friends have made sure that Baggins always gets the very latest and best treatment. In fact Baggins absolutely loves it there and to him it's an outing! He loves the staff there. We would especially like to thank Tim and Ceri for their continued love and specialist care for Baggins. They are quite simply fantastic vets! Paul and Wendy Sutton
Becky Smith
3 May 2016
REPORT
We received fantastic service from Special Friends Vets and would highly recommend them. We visited Special Friends with our dog Dylan, and Tim was very efficient in getting all of the necessary tests...
We received fantastic service from Special Friends Vets and would highly recommend them. We visited Special Friends with our dog Dylan, and Tim was very efficient in getting all of the necessary tests and scans done. We visited the vets four times in a week, but unfortunately Dylan was very poorly and nothing more could be done. We would like to thank Special Friends for all of their help, and we knew Dylan was in the best hands.
Elaine Randle
21 Jan 2016
REPORT
Hi I've have been using Special Friends since I can remember. I always know that my animals are in the best hands when they are with these people and I wouldn't choose to go anywhere else. They are ...
Hi I've have been using Special Friends since I can remember. I always know that my animals are in the best hands when they are with these people and I wouldn't choose to go anywhere else. They are so caring and always do the best for you and your animals. I can't recommend them enough
Sue Underwood
1 Mar 2015
REPORT
Fantastic people. Their love of all creatures great and small, furry, scaled or feathered, is obvious as soon as you go through the door.
I wouldn't hesitate to recommend this practice to anybody nee...
Fantastic people. Their love of all creatures great and small, furry, scaled or feathered, is obvious as soon as you go through the door.
I wouldn't hesitate to recommend this practice to anybody needing veterinary services of any kind.
Outstanding.
:)
Telle Sims
13 Feb 2015
REPORT
I have been using Special Friends Vets for some time now, previously with my Chinchillas but most recently with my Jack Russell, Dave. He has been quite poorly and required two quite complicated oper...
I have been using Special Friends Vets for some time now, previously with my Chinchillas but most recently with my Jack Russell, Dave. He has been quite poorly and required two quite complicated operations in a short period of time. He is mainly treated by Tim who is a very talented, caring and professional vet who clearly knows exactly what he is doing and he is very good at it. He has always been very understanding and caring with Dave and has taken time to explain what needed to be done.
The other vet Toby was always equally talented and caring when treating my chinchillas. The nurses are also very lovely and I have always found them to be very approachable, caring and willing take time to discuss follow ups.
My dog Dave has a soft spot for Fran and does enjoys a fuss with her when we visit. The reception staff are very professional and willing to help.
Overall I highly recommend Special Friends to anybody who requires a trustworthy and caring Vets Practice for those special friends in our lives.
Gareth Wigley
17 Jan 2015
REPORT
I have used various veterinary practices over several years and have had some less than pleasing experiences and on occasion felt thwarted. 12 months ago I was recommended to Special Friends by a work...
I have used various veterinary practices over several years and have had some less than pleasing experiences and on occasion felt thwarted. 12 months ago I was recommended to Special Friends by a work colleague and can honestly say that the whole experience has been a breath of fresh air. From the engagement with the reception staff through to consultation and the treatment of my pet has been nothing short of exemplary. I have no reservation or concern in recommending Special Friends.
Emma Hancocks
15 Jan 2015
REPORT
I have been going to special friends for 9 and a half years - most weeks. I have been taking my Labrador Lucky to them regularly for many problems that he has had and my cats and all the staff over t...
I have been going to special friends for 9 and a half years - most weeks. I have been taking my Labrador Lucky to them regularly for many problems that he has had and my cats and all the staff over the years have been amazing. Lucky loves each and every one of them, they have become his second family and they have been very caring and patient with him especially when he doesn't want to give up his blood :) They have supported us as well during much of Lucky's treatment. The staff have always explained any treatments needed including side effects and risks. Nothing has been too much trouble for any of them.
I will definitely continue to go there whilst I have my pets.
Julie Harvey
17 Dec 2014
REPORT
I've used Special Friends for 10 years and have had a few minor disappointments in the past but today I've given up and will take my dogs elsewhere. A month ago I booked my bitch in to be spayed today...
I've used Special Friends for 10 years and have had a few minor disappointments in the past but today I've given up and will take my dogs elsewhere. A month ago I booked my bitch in to be spayed today, this morning I took her in then got a phone call at 11 to say they could not spay her as she is in season but she is already sedated. They did not ask about her season when I booked it or dropped her off, I did not know she could not be spayed while she was in season and they hadn't told me or of course I would have booked it another time. When I went to pick her up I had no apology for unnecessarily sedating and stressing her and wasting our time. I suggested that when people booked bitches in to be spayed they let them know they must not be in season, I was told 'I'll pass the message on'. Charming, poor little dog now feeling very sorry for herself and all for nothing.
Lyn Slater
24 Sep 2014
REPORT
I have used special friends for 12 years since we moved to redditch with all my dogs and always seen Tim he is such a understanding and caring person for the last 7 yrs we have rescued retired greyh...
I have used special friends for 12 years since we moved to redditch with all my dogs and always seen Tim he is such a understanding and caring person for the last 7 yrs we have rescued retired greyhounds that are such a submissive breed but unfortunately they suffer with tooth problems Tim removed 12 of my Daisy teeth in Dec 20013 unfortunately she needed treatment again on 22 sep 2014 and he is so understanding and the girls you couldn't full such a happy helpful team can't thank you enough Tim X
Gloria K.
10 Dec 2013
REPORT
We have been using Special Friends since we had out girls Mia and Freja and have always found them to be totally super. Unfortunately a little while ago, our little girl Mia got run over and they wer...
We have been using Special Friends since we had out girls Mia and Freja and have always found them to be totally super. Unfortunately a little while ago, our little girl Mia got run over and they were unable to save her and she passed away. As our cats were microchipped, they were able to contact me at work to let me know what had happened and when i got there, they were amazing, they didnt treat me like i was a freak for being so upset, they were kind, sympathetic and very very understanding and generous with their time and explanations into everything. A couple of weeks later they sent us a little card expressing their sympathies. What an amazing group of people. They went out of their way for us as i am sure they do for all their clients both animal and human. Would recommend them to anyone.
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Book an Appointment
FAQs
Where is Special Friends Animal Medical Centre located?
Special Friends Animal Medical Centre is located at 79-81 Poplar Rd, Redditch, West Midlands B97 6NY. It's easily accessible to pet owners in the Redditch area and surrounding communities.
What time does Special Friends Animal Medical Centre open and close each day?
Special Friends Animal Medical Centre is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. They are closed on Sundays.
Is Special Friends Animal Medical Centre open on Saturdays?
Yes, Special Friends Animal Medical Centre is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Special Friends Animal Medical Centre open on Sundays?
No, Special Friends Animal Medical Centre is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Special Friends Animal Medical Centre offer emergency or 24-hour services?
Yes, Special Friends Animal Medical Centre provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Special Friends Animal Medical Centre?
You can book an appointment online with Special Friends Animal Medical Centre via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Special Friends Animal Medical Centre offer?
Special Friends Animal Medical Centre in Redditch offers a range of veterinary services, including 24 Hour Emergency, Bloodwork, Boarding, Dental Care, Dental Radiographs. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Special Friends Animal Medical Centre offer vaccinations for pets?
Yes, Special Friends Animal Medical Centre provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Redditch clinic.
Does Special Friends Animal Medical Centre offer pet dental care?
Absolutely. Special Friends Animal Medical Centre offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Special Friends Animal Medical Centre provide boarding or kennel services?
Yes, Special Friends Animal Medical Centre has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Special Friends Animal Medical Centre?
Special Friends Animal Medical Centre provides spaying and neutering services for pets. Their veterinary team in Redditch has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
8:30 AM – 6:30 PM
Tuesday
Tue
8:30 AM – 6:30 PM
Wednesday
Wed
8:30 AM – 6:30 PM
Thursday
Thu
8:30 AM – 6:30 PM
Friday
Fri
8:30 AM – 6:30 PM
Saturday
Sat
9:00 AM – 1:00 PM
Services
24 Hour Emergency
Bloodwork
Boarding
Dental Care
Dental Radiographs
Diagnostics
Exotic Pet Care
In-House Pharmacy
Laboratory
Mobile Vet Services
Nutritional Counseling
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Special Friends Animal Medical Centre
Redditch, West Midlands
79-81 Poplar Rd
Redditch West Midlands B97 6NY
Book an Appointment
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General Info
Special Friends Animal Medical Centre is known among locals as one of the best establishments for animal care assistance close to Redditch. The West Midlands location also enables the pet owners from the surrounding regions to access the clinics for regular veterinary services. Depending on the case, they may include routine checkups, pet vaccinations, early disease screenings, and diagnostic consultations. Special Friends Animal Medical Centre provides a well-organized and calm setting, which reduces the levels of stress on pets as well as their owners. Moreover, they handle a wide range of medical needs from skin and coat issues to dental problems and mobility concerns in Redditch. The clinic routinely executes wellness visits and preventive schemes but is equally proficient in managing acute issues like infections and digestive tract alterations. The Special Friends Animal Medical Centre is an invaluable resource for West Midlands families with pets who have serious diagnoses and require long-term care as they age. They frequently comment on the manner in which the clinic’s staff communicates, which is clear and kind as well as easy to understand. Pet owners also feel more confident in their decisions about their animals’ well-being. A large number of customers remain loyal for many years because they claim to receive the same high-quality service and build trust over time. The staff’s knowledge and experience make them an excellent resource to consult regarding the pet’s long-term care. Special Friends Animal Medical Centre continually expands as pet owners either move to Redditch or want a closer veterinary clinic. The clinic’s participation in local events and the pet community helps establish a network of responsible ownership and attentive animal care. Anyone looking for a reputable veterinary practice in West Midlands would find it a reliable choice for their pet’s routine and urgent care needs. The people of Redditch and nearby locations in the West Midlands frequently thank the heavens for the proximity of Special Friends Animal Medical Centre. There will always be a demand for simple compassionate veterinary care by all types of pet owners ranging from new pet owners needing direction and advice to long-term clients facing unique challenges. It is a way through which the bank achieves its community mandate. Services offered include 24 Hour Emergency, Bloodwork, Boarding, Dental Care, Dental Radiographs, Diagnostics, Exotic Pet Care, In-House Pharmacy, Laboratory, and Mobile Vet Services.
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
09:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Bloodwork
Boarding
Dental Care
Dental Radiographs
Diagnostics
Exotic Pet Care
In-House Pharmacy
Laboratory
Mobile Vet Services
Nutritional Counseling
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Surgery
Ultrasound
Vaccinations
Team
Timothy Land
Veterinarian
Nora Santin
Veterinarian
Morwenna Taylor
Veterinarian
Dawn Evans
Nurse
Caroline Griffiths
Nurse
Naomi Killingsworth
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Katrina
26 Mar 2024
I don’t normally leave a review but I just felt I needed to on this occasion. I can not thank the staff at special friends enough they looked after my two fur babies today and I’ve had a lot of dealin...
I don’t normally leave a review but I just felt I needed to on this occasion. I can not thank the staff at special friends enough they looked after my two fur babies today and I’ve had a lot of dealings with vets in the past but I can honestly say this vets as always gave me a warm caring feeling when I’ve been were other vets just want your money. I wanted to give a shout out to the lovely nurse that discharged our fur babies today Dottie n beau she was so lovely and I could instantly tell my girls have had the best care. The reception staff the 3 ladies that are on today are also lovely and very welcoming I would highly recommend this vets thank you again love Dottie n Beau 💗💗
Vicki moulston
16 Aug 2019
Best vets! There are plenty of vets nearer to me (including one at the end of my road) but I travel here due to the fantastic care they provide for my dog. Freddie my little cocker spaniel actually dr...
Best vets! There are plenty of vets nearer to me (including one at the end of my road) but I travel here due to the fantastic care they provide for my dog. Freddie my little cocker spaniel actually drags me to the door because he loves going. This is because he gets such a lovely fuss when he goes . Special thanks to Tash who is always so helpful. Nothing is too much trouble for her and she has been a great support.
Ben Facer
6 Jul 2018
Really friendly receptionists/vets. Amazing customer service. Really happy, have recommended to friends and family.
Becki Huxley
20 Jun 2018
Very caring and friendly vets. Lovely staff
Robert Lane
13 Jun 2018
This is an excellent local vets which is very friendly. They now have a special waiting area for cats where they can be away from other animals, especially dogs. There you can put your cat where they ...
This is an excellent local vets which is very friendly. They now have a special waiting area for cats where they can be away from other animals, especially dogs. There you can put your cat where they can see you and there are towels provided to put over the carrier to try and minimise their distress. Staff are wonderful and knowledgeable.
Jan Phillips
3 May 2018
Absolutely wonderful service I understood everything with cats diagnosis would recommend them to anyone. Thank you so much
Jean Thompson
22 Mar 2018
They r great vets my rosy gets first class treatment whenever I have to visit
Samuel Dutton
19 Mar 2018
since getting our cat we were recommended to use Special Friends, and what a great recommendation that was! They're waiting room separates the dogs from cats with blankets provided in case they get wo...
since getting our cat we were recommended to use Special Friends, and what a great recommendation that was! They're waiting room separates the dogs from cats with blankets provided in case they get worked up, the receptionist and all the vets we have met are some of most kind, caring and truly passionate people we have met, they don't over charge for care. Couldn't recommend any one more than Special Friends. Thank you time and time again for looking after our little monster!
Adelle Davis
15 Feb 2018
The staff here are just fantastic and so helpful. I went there with my dog and they gave me advice on how to slow down her eating and how best to stop her lunging at other dogs. I didn't feel judged f...
The staff here are just fantastic and so helpful. I went there with my dog and they gave me advice on how to slow down her eating and how best to stop her lunging at other dogs. I didn't feel judged for having a nervous dog and she had a great time there, too!
Paul Green
26 Jan 2018
Fantastic vets,excellent staff,wouldn't trust any other vet with our gorgeous Pug!
Rebekah Emily
23 Dec 2017
Excellent vets! They've helped out loads with my cat Reggie and dogs Wulfric and Betsie. All the staff are very friendly and approachable. I'd recommend to anyone
Ceri L.
9 Oct 2017
5 star! Great team of vets, nurses and receptionists. Plenty of parking, clean premises, welcoming reception.
Zoe Perks
15 Feb 2017
Started using Special Friends around 5 years ago now when I relocated to Redditch and I have always received a first class service, for me and my two cats. One in particular has had a lot of issues ov...
Started using Special Friends around 5 years ago now when I relocated to Redditch and I have always received a first class service, for me and my two cats. One in particular has had a lot of issues over the last 12-18 months and the attention she has received from Tim and all the staff behind the scenes is second to none. There is absolute genuine love, care and affection given to my girls on every visit and I know I can trust the information and guidance I'm given. I wouldn't dream of taking them anywhere else.
Cheryl Bishop
12 Feb 2017
Fantastic and professional service. Best veterinary practice around and wouldn't hesitate to recommend.
Charlotte Buxton
8 Feb 2017
We first came to Special Friends two and a half years ago after relocating. We couldn't wish for a more supportive, compassionate and knowledgable team. The care they give our cats and dogs is second ...
We first came to Special Friends two and a half years ago after relocating. We couldn't wish for a more supportive, compassionate and knowledgable team. The care they give our cats and dogs is second to none- not to mention the support for us as busy working owners. Nothing is too much trouble for them and they genuinely care. Tim, Nora and Morwenna deserve medals for putting up with us.
Wonderful people, wonderful practice.
Anthony Eden
8 Feb 2017
FRIENDLY PROFESSIONAL SERVICE ALWAYS.
DOES'NT MATTER WHICH VET YOU SEE THEY'RE ALL EXCELLENT, EVEN THE RECEPTIONISTS ARE FRIENDLY!!!!!
Have taken my dogs here for some years now, absolutely no compla...
FRIENDLY PROFESSIONAL SERVICE ALWAYS.
DOES'NT MATTER WHICH VET YOU SEE THEY'RE ALL EXCELLENT, EVEN THE RECEPTIONISTS ARE FRIENDLY!!!!!
Have taken my dogs here for some years now, absolutely no complaints at all.
Emergencies are taken care of with compassion and professionalism as well as ordinary appointments being easy and quick to arrange.
My daft labrador is now a "special Fran's friend" too as there is always a biscuit to be cajoled...
garreth smith
6 Feb 2017
Fantastic vets practice, Have been using them for about 12 months now as I was not impressed with a large chain vets I used to use. They are efficient, friendly, the staff all seem so helpful and pers...
Fantastic vets practice, Have been using them for about 12 months now as I was not impressed with a large chain vets I used to use. They are efficient, friendly, the staff all seem so helpful and personable. I never feel like I am being upsold things all the time like my previous vets. I never feel like they are rushing me through and they take the time to listen to your pets problems and are very understanding of one of my dogs who just hates going to the vet.
I recently had to use them as my aforementioned hater of the vets dog was incredibly ill, they were absolutely wonderful, not only with him but myself and my 3 children who I had to take with me, nothing was to much trouble for them and they arranged for my dog to go to an overnight vets in nearby Bromsgrove, they were clear about costs and very thorough with the treatment. I had to take the dog back today for a follow up appointment and time again was taken to make sure everything was ok with a friendly and personal approach. The reception staff, nurses and vets at this practice are a real credit to the veterinary profession.
Sally Clark
9 Dec 2016
Excellent service very caring from start to finish. They have looked after my dogs past and present would not go anywhere else. All of my dogs love all of the staff. They go the extra mile definitely...
Excellent service very caring from start to finish. They have looked after my dogs past and present would not go anywhere else. All of my dogs love all of the staff. They go the extra mile definitely 5 star service.
Naomi Breslin
8 Dec 2016
Tim, Ceri & the team are excellent. They have been looking after our pets for years & have been particularly excellent through the tough time of losing our cat Mollie. We cannot recommend them enough...
Tim, Ceri & the team are excellent. They have been looking after our pets for years & have been particularly excellent through the tough time of losing our cat Mollie. We cannot recommend them enough.
Kathryn Crook
1 Dec 2016
We adopted a senior cat April 2016 from Cramar but in the July she became very ill, so we rushed her to Special Friends. Unfortunately there wasn't anything that could be done to save her but the staf...
We adopted a senior cat April 2016 from Cramar but in the July she became very ill, so we rushed her to Special Friends. Unfortunately there wasn't anything that could be done to save her but the staff and filling in Veterinarian were so lovely and compassionate during our last few minutes with Stella. Thank you to the lovely receptionist that kept handing me tissues.
Sarah Holland
30 Nov 2016
We always get the best service and the staff are fantastic with both my dogs and my cat. They always do their best to look after them.
Garry Carter
4 Nov 2016
Great team and Tim is such a great vet. They always understand both our animals' needs and helpfully explain what is going on, and what the best course of treatment is for the animal. :)
Kathy Peever
23 Jun 2016
Changed to anouther vets gave my dog anouther type of tablet not steroid as special friends had been giveing her an her allergy is better already glad I changed other than what they had been doing for...
Changed to anouther vets gave my dog anouther type of tablet not steroid as special friends had been giveing her an her allergy is better already glad I changed other than what they had been doing for her allergy I was happy there
Paul Sutton
8 Jun 2016
Without Special Friends we wouldn't have Baggins. Baggins is a very special cocker spaniel that has Haemophilia A, extremely rare in a cocker. As a Haemophiliac he needs very special care when he has ...
Without Special Friends we wouldn't have Baggins. Baggins is a very special cocker spaniel that has Haemophilia A, extremely rare in a cocker. As a Haemophiliac he needs very special care when he has an internal bleed. We would never take Baggins anywhere else. Special Friends have made sure that Baggins always gets the very latest and best treatment. In fact Baggins absolutely loves it there and to him it's an outing! He loves the staff there. We would especially like to thank Tim and Ceri for their continued love and specialist care for Baggins. They are quite simply fantastic vets! Paul and Wendy Sutton
Becky Smith
3 May 2016
We received fantastic service from Special Friends Vets and would highly recommend them. We visited Special Friends with our dog Dylan, and Tim was very efficient in getting all of the necessary tests...
We received fantastic service from Special Friends Vets and would highly recommend them. We visited Special Friends with our dog Dylan, and Tim was very efficient in getting all of the necessary tests and scans done. We visited the vets four times in a week, but unfortunately Dylan was very poorly and nothing more could be done. We would like to thank Special Friends for all of their help, and we knew Dylan was in the best hands.
Elaine Randle
21 Jan 2016
Hi I've have been using Special Friends since I can remember. I always know that my animals are in the best hands when they are with these people and I wouldn't choose to go anywhere else. They are ...
Hi I've have been using Special Friends since I can remember. I always know that my animals are in the best hands when they are with these people and I wouldn't choose to go anywhere else. They are so caring and always do the best for you and your animals. I can't recommend them enough
Sue Underwood
1 Mar 2015
Fantastic people. Their love of all creatures great and small, furry, scaled or feathered, is obvious as soon as you go through the door.
I wouldn't hesitate to recommend this practice to anybody nee...
Fantastic people. Their love of all creatures great and small, furry, scaled or feathered, is obvious as soon as you go through the door.
I wouldn't hesitate to recommend this practice to anybody needing veterinary services of any kind.
Outstanding.
:)
Telle Sims
13 Feb 2015
I have been using Special Friends Vets for some time now, previously with my Chinchillas but most recently with my Jack Russell, Dave. He has been quite poorly and required two quite complicated oper...
I have been using Special Friends Vets for some time now, previously with my Chinchillas but most recently with my Jack Russell, Dave. He has been quite poorly and required two quite complicated operations in a short period of time. He is mainly treated by Tim who is a very talented, caring and professional vet who clearly knows exactly what he is doing and he is very good at it. He has always been very understanding and caring with Dave and has taken time to explain what needed to be done.
The other vet Toby was always equally talented and caring when treating my chinchillas. The nurses are also very lovely and I have always found them to be very approachable, caring and willing take time to discuss follow ups.
My dog Dave has a soft spot for Fran and does enjoys a fuss with her when we visit. The reception staff are very professional and willing to help.
Overall I highly recommend Special Friends to anybody who requires a trustworthy and caring Vets Practice for those special friends in our lives.
Gareth Wigley
17 Jan 2015
I have used various veterinary practices over several years and have had some less than pleasing experiences and on occasion felt thwarted. 12 months ago I was recommended to Special Friends by a work...
I have used various veterinary practices over several years and have had some less than pleasing experiences and on occasion felt thwarted. 12 months ago I was recommended to Special Friends by a work colleague and can honestly say that the whole experience has been a breath of fresh air. From the engagement with the reception staff through to consultation and the treatment of my pet has been nothing short of exemplary. I have no reservation or concern in recommending Special Friends.
Emma Hancocks
15 Jan 2015
I have been going to special friends for 9 and a half years - most weeks. I have been taking my Labrador Lucky to them regularly for many problems that he has had and my cats and all the staff over t...
I have been going to special friends for 9 and a half years - most weeks. I have been taking my Labrador Lucky to them regularly for many problems that he has had and my cats and all the staff over the years have been amazing. Lucky loves each and every one of them, they have become his second family and they have been very caring and patient with him especially when he doesn't want to give up his blood :) They have supported us as well during much of Lucky's treatment. The staff have always explained any treatments needed including side effects and risks. Nothing has been too much trouble for any of them.
I will definitely continue to go there whilst I have my pets.
Julie Harvey
17 Dec 2014
I've used Special Friends for 10 years and have had a few minor disappointments in the past but today I've given up and will take my dogs elsewhere. A month ago I booked my bitch in to be spayed today...
I've used Special Friends for 10 years and have had a few minor disappointments in the past but today I've given up and will take my dogs elsewhere. A month ago I booked my bitch in to be spayed today, this morning I took her in then got a phone call at 11 to say they could not spay her as she is in season but she is already sedated. They did not ask about her season when I booked it or dropped her off, I did not know she could not be spayed while she was in season and they hadn't told me or of course I would have booked it another time. When I went to pick her up I had no apology for unnecessarily sedating and stressing her and wasting our time. I suggested that when people booked bitches in to be spayed they let them know they must not be in season, I was told 'I'll pass the message on'. Charming, poor little dog now feeling very sorry for herself and all for nothing.
Lyn Slater
24 Sep 2014
I have used special friends for 12 years since we moved to redditch with all my dogs and always seen Tim he is such a understanding and caring person for the last 7 yrs we have rescued retired greyh...
I have used special friends for 12 years since we moved to redditch with all my dogs and always seen Tim he is such a understanding and caring person for the last 7 yrs we have rescued retired greyhounds that are such a submissive breed but unfortunately they suffer with tooth problems Tim removed 12 of my Daisy teeth in Dec 20013 unfortunately she needed treatment again on 22 sep 2014 and he is so understanding and the girls you couldn't full such a happy helpful team can't thank you enough Tim X
Gloria K.
10 Dec 2013
We have been using Special Friends since we had out girls Mia and Freja and have always found them to be totally super. Unfortunately a little while ago, our little girl Mia got run over and they wer...
We have been using Special Friends since we had out girls Mia and Freja and have always found them to be totally super. Unfortunately a little while ago, our little girl Mia got run over and they were unable to save her and she passed away. As our cats were microchipped, they were able to contact me at work to let me know what had happened and when i got there, they were amazing, they didnt treat me like i was a freak for being so upset, they were kind, sympathetic and very very understanding and generous with their time and explanations into everything. A couple of weeks later they sent us a little card expressing their sympathies. What an amazing group of people. They went out of their way for us as i am sure they do for all their clients both animal and human. Would recommend them to anyone.
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FAQs
Where is Special Friends Animal Medical Centre located?
Special Friends Animal Medical Centre is located at 79-81 Poplar Rd, Redditch, West Midlands B97 6NY. It's easily accessible to pet owners in the Redditch area and surrounding communities.
What time does Special Friends Animal Medical Centre open and close each day?
Special Friends Animal Medical Centre is open Monday 08:30 AM - 18:30 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 18:30 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 18:30 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. They are closed on Sundays.
Is Special Friends Animal Medical Centre open on Saturdays?
Yes, Special Friends Animal Medical Centre is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Special Friends Animal Medical Centre open on Sundays?
No, Special Friends Animal Medical Centre is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Special Friends Animal Medical Centre offer emergency or 24-hour services?
Yes, Special Friends Animal Medical Centre provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Special Friends Animal Medical Centre?
You can book an appointment online with Special Friends Animal Medical Centre via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Special Friends Animal Medical Centre offer?
Special Friends Animal Medical Centre in Redditch offers a range of veterinary services, including 24 Hour Emergency, Bloodwork, Boarding, Dental Care, Dental Radiographs. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Special Friends Animal Medical Centre offer vaccinations for pets?
Yes, Special Friends Animal Medical Centre provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Redditch clinic.
Does Special Friends Animal Medical Centre offer pet dental care?
Absolutely. Special Friends Animal Medical Centre offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Special Friends Animal Medical Centre provide boarding or kennel services?
Yes, Special Friends Animal Medical Centre has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Special Friends Animal Medical Centre?
Special Friends Animal Medical Centre provides spaying and neutering services for pets. Their veterinary team in Redditch has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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