The Bearwood Veterinary Clinic stands as an established entity in Smethwick offering animal enthusiasts a recognizable option for local veterinary assistance. Pet owners from surrounding communities can reach the clinic in West Midlands to obtain regular veterinary services. Depending on individual cases, services offered can encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Through the establishment of a serene and organized environment, The Bearwood Veterinary Clinic reduces stress levels for both pets and their owners. The veterinary team across Smethwick manages an extensive range of medical needs including skin and coat concerns dental issues and mobility problems. The clinic possesses expertise in handling urgent medical issues such as infections and digestive changes even though it regularly conducts wellness visits and implements preventive plans. The Bearwood Veterinary Clinic serves as a crucial resource for West Midlands families facing intricate diagnoses and caring for senior pets with chronic illnesses. Visitors frequently mention the clinic’s communication style which is clear kind and easy to understand. Pet owners gain assurance through their animal care choices by using this tool. A multitude of clients maintain long-term relationships because they find consistent service delivery while developing trust throughout the years. The staff's expertise in both simple and intricate veterinary subjects enables them to provide effective long-term care guidance. The Bearwood Veterinary Clinic experiences ongoing expansion due to increasing numbers of pet owners relocating to the Smethwick area and seeking nearby veterinary services. The clinic functions as a pivotal entity within the local pet network to promote responsible pet ownership alongside diligent animal care practices. The West Midlands stands as a dependable option for individuals pursuing established veterinary practices to receive both standard and emergency care. The inhabitants of Smethwick together with those from adjacent West Midlands regions frequently show appreciation for the presence of The Bearwood Veterinary Clinic in their vicinity. The demand for clear and compassionate veterinary service remains constant among new pet owners seeking advice and longtime clients managing special conditions. This type of practice serves to achieve its vital community function.
Great vets. Always friendly. Would not take our cats anywhere else.
Katrina Tallis
27 Apr 2018
REPORT
Made welcome did not have to wait long vet very good with reluctant patient and explained treatment clearly
Peter Clinton
13 Apr 2018
REPORT
Absolutely fantastic practise. Been coming here fore 20 years now..from Star our Rabbit in the late 90s, all our dogs and now Rosie. Always friendly, and compassionate when giving bad news. Would high... Read More
Absolutely fantastic practise. Been coming here fore 20 years now..from Star our Rabbit in the late 90s, all our dogs and now Rosie. Always friendly, and compassionate when giving bad news. Would highly recommend. Read Less
Sophie Ann
13 Mar 2018
REPORT
All stuff is nice and friendly, overall great clinic, but not very valuable.
wn
6 Jan 2018
REPORT
We use Bearwood Veterinary Clinic for our dog and cat, they are always very professional and customer service is excellent. Would highly recommend.
Stephen Launchbury
30 Dec 2017
REPORT
Friendly helpful staff. Gave our dog a thorough examination at his health check and the vet explained what she was checking for. Reasonable charges.
Graham Byers
15 Nov 2017
REPORT
I have used this practice for years to treat my cats. Efficient and caring staff. Time is taken to explain the offered treatment and potential costs involved. No surprises.
Steve Bavin
29 Mar 2017
REPORT
Staff very nice and helpful vet's are very helpful
emma h
26 Nov 2016
REPORT
If i could give zero stars I would. I have been to this vet on several occasions to help my poor kitties ears. 2 months later and hundreds of pounds later my cats ears are still not fixed. Different v... Read More
If i could give zero stars I would. I have been to this vet on several occasions to help my poor kitties ears. 2 months later and hundreds of pounds later my cats ears are still not fixed. Different vet each time and they don't have a clue what they are talking about. AWFUL Read Less
Emma-Louise Yufera
20 Oct 2016
REPORT
Exceptionally kind and considerate people. Looked after our kittens really well and with great patience. I had to take my kids with me too and they were very kind. Will certainly go back.
Racial Rabbit
13 Oct 2016
REPORT
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for d... Read More
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for discounts or continue plan until a year has passed. I was called a liar multiple times by the 'manager' as she said a member of staff wouldn't have told me that. Threatened debt collectors.
Upon this, I have taken pet to them they had run 'tests' without mention of prices for me to be billed over 100 at the end.
Terrible customer service and people skills. Money comes first. Read Less
Kyle Smith
13 Oct 2016
REPORT
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for d... Read More
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for discounts or continue plan until a year has passed. I was called a liar multiple times by the 'manager' as she said a member of staff wouldn't have told me that. Threatened debt collectors.Read Less
Cameron Macleod
11 Oct 2016
REPORT
On multiple occasions I have been left waiting for in excess of 30 minutes past my appointment time because of staff incompetence, with merely an apology as an explanation. Aswell as this when I went ... Read More
On multiple occasions I have been left waiting for in excess of 30 minutes past my appointment time because of staff incompetence, with merely an apology as an explanation. Aswell as this when I went to have my dog vaccinated I was told to come back in a few weeks for a booster injection, about a month later I called and was told I had to have booked the appointment exactly 4 weeks to the day from the first vaccination. I was then told I'd have to start the process again. This is completely unacceptable, would not reccomond. Read Less
Jamal Deesi
17 Sep 2016
REPORT
Appalling service from this vets, we have been loyal customers for the last 3 year and spent a lot of money however today I was speechless at vet Dr Alla's service. We are part of the monthly direct d... Read More
Appalling service from this vets, we have been loyal customers for the last 3 year and spent a lot of money however today I was speechless at vet Dr Alla's service. We are part of the monthly direct debit pet plan and get regular injections for our dog. They have recently changed the vaccination to which our dog had a serve allergic reaction. They had the audacity to charge my other half for the medication to treat his allergic reaction. When I called and spoke with the vets, Dr Alla shouted at me and told me "it's not her fault our dog was awkward and had a reaction to the booster shot". I will be changing vets as this is not the customer service I expect, for a professional to shout at and be so rude. it's not about the 42 charge but the principal. Please go elsewhere and do not use this vets!!! Read Less
WBAFCTHE1ST
8 Sep 2016
REPORT
Fantastic vets, they really care about the animals not just money. They was very friendly and couldn't be more helpful. I would definitely recommend.
Audrey Matheson
29 Jul 2016
REPORT
Willing to go out of their way to help me out. Thanks
Lynn Newland
16 Jun 2016
REPORT
I would just like to say fantastic service received today, managed to fit us in last minuet, our little cat Alfie was not his self today, seems he had a puncture wound on his neck, from fighting, you ... Read More
I would just like to say fantastic service received today, managed to fit us in last minuet, our little cat Alfie was not his self today, seems he had a puncture wound on his neck, from fighting, you did a great job seeing to his wound ( he was not very cooperative ) but you were very good with him, many thanks from the Newland family for taking the time to fit us in and looking after Alfie, he will be back to his normal self xx Read Less
Julie Banner-broadhead
9 Feb 2016
REPORT
I am fed up of my cats medication being refused when they say she needs a blood test and I don't have the money for her medication and the blood test at the same time. Also depending on which vet she ... Read More
I am fed up of my cats medication being refused when they say she needs a blood test and I don't have the money for her medication and the blood test at the same time. Also depending on which vet she sees they try to get me to spend even more money on tests every time she has a check up.
I have used these ever since she was a kitten 14 years ago but they have gotten worse the last 12 months or so it all appears to be about making money not looking after oets welfare anymore. Read Less
Abdulkadir Ali
5 Feb 2016
REPORT
the vets looked kind but they almost killed my kitten!
Mel W
22 Jan 2016
REPORT
Been going with my timid border collie for 3 1/2 years and they've always made my dog feel comfortable and put her needs first.never had a problem.
Helena Bowles
4 Dec 2015
REPORT
Our ten week old kitten hurt her shoulder, was quiet and not eating or drinking. I booked an appointment at 12.30 for 5.45 but was contacted by the surgery about an hour later with an invitation to br... Read More
Our ten week old kitten hurt her shoulder, was quiet and not eating or drinking. I booked an appointment at 12.30 for 5.45 but was contacted by the surgery about an hour later with an invitation to bring her in early because of her age. We did, were "fitted in" very quickly, received effective treatment: an analgesic injection which made her comfortable enough to start eating and drinking,and an arrangement to return the following day for oral analgesia or to arrange hospitalisation to maintain hydration/nutrition. On top of that the vet herself (June Choi) called us at 7.30 pm to check on her progress. Excellent, friendly professional service that went a little above and beyond. Read Less
Janet Williams
29 Oct 2015
REPORT
Have used this vets for years but after todays visit will never use them again was told special rates for my yorkie for dental work was 99 pound and maybe 2 attractions on top when we had call bill ... Read More
Have used this vets for years but after todays visit will never use them again was told special rates for my yorkie for dental work was 99 pound and maybe 2 attractions on top when we had call bill was 321 pound after doing work they never phoned us about total rip off Read Less
martin Martin
28 Sep 2015
REPORT
shameless liars
take my two dogs to put microchip.
they said are already in place. Said I had to call to activate the microchip . I call to activate, they said they had given a false code.
I went to ... Read More
shameless liars
take my two dogs to put microchip.
they said are already in place. Said I had to call to activate the microchip . I call to activate, they said they had given a false code.
I went to another vet clinic they confirmed. none of my dogs had implanted microchip.
when I went to ask for explanations. They knew not to say
Read Less
Kay Wilcox-Williams
22 Sep 2015
REPORT
It was Maisey (my Cavalier King Charles Spaniel) first visit today. I can't praise the staff enough, so different to our previous vet's. Keep up the good work!
Nikki Griffiths
15 Sep 2015
REPORT
My mums used these for years they was brilliant with my mums dog Sam who went blind and had diabetes he was put to sleep here 3 years ago now and we still used them for my mums new dog tiny Tim :) bri... Read More
My mums used these for years they was brilliant with my mums dog Sam who went blind and had diabetes he was put to sleep here 3 years ago now and we still used them for my mums new dog tiny Tim :) brilliant and I'd recommend this vets to anyone x Read Less
Sam Thompson
28 Mar 2015
REPORT
Took our new puppy Barnaby for his first injections. Superb service and would highly recommend
Linda Pinkerton
21 Aug 2014
REPORT
Real friendly caring staff made a fuss of Buttons very helpful & give good advice very happy with the care Buttons recives I would recommend this vets :-) Xx
Laura Davies
11 Mar 2014
REPORT
Lovely staff who are always friendly and attentive. Percy is very fond of Heather who always makes a big fuss of him.
The Bearwood Veterinary Clinic stands as an established entity in Smethwick offering animal enthusiasts a recognizable option for local veterinary assistance. Pet owners from surrounding communities can reach the clinic in West Midlands to obtain regular veterinary services. Depending on individual cases, services offered can encompass routine checkups alongside pet vaccinations and early disease screenings as well as diagnostic consultations. Through the establishment of a serene and organized environment, The Bearwood Veterinary Clinic reduces stress levels for both pets and their owners. The veterinary team across Smethwick manages an extensive range of medical needs including skin and coat concerns dental issues and mobility problems. The clinic possesses expertise in handling urgent medical issues such as infections and digestive changes even though it regularly conducts wellness visits and implements preventive plans. The Bearwood Veterinary Clinic serves as a crucial resource for West Midlands families facing intricate diagnoses and caring for senior pets with chronic illnesses. Visitors frequently mention the clinic’s communication style which is clear kind and easy to understand. Pet owners gain assurance through their animal care choices by using this tool. A multitude of clients maintain long-term relationships because they find consistent service delivery while developing trust throughout the years. The staff's expertise in both simple and intricate veterinary subjects enables them to provide effective long-term care guidance. The Bearwood Veterinary Clinic experiences ongoing expansion due to increasing numbers of pet owners relocating to the Smethwick area and seeking nearby veterinary services. The clinic functions as a pivotal entity within the local pet network to promote responsible pet ownership alongside diligent animal care practices. The West Midlands stands as a dependable option for individuals pursuing established veterinary practices to receive both standard and emergency care. The inhabitants of Smethwick together with those from adjacent West Midlands regions frequently show appreciation for the presence of The Bearwood Veterinary Clinic in their vicinity. The demand for clear and compassionate veterinary service remains constant among new pet owners seeking advice and longtime clients managing special conditions. This type of practice serves to achieve its vital community function.
Great vets. Always friendly. Would not take our cats anywhere else.
Katrina Tallis
27 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Made welcome did not have to wait long vet very good with reluctant patient and explained treatment clearly
Peter Clinton
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Absolutely fantastic practise. Been coming here fore 20 years now..from Star our Rabbit in the late 90s, all our dogs and now Rosie. Always friendly, and compassionate when giving bad news. Would high... Read More
Absolutely fantastic practise. Been coming here fore 20 years now..from Star our Rabbit in the late 90s, all our dogs and now Rosie. Always friendly, and compassionate when giving bad news. Would highly recommend. Read Less
Sophie Ann
13 Mar 2018
REPORT
☆☆☆☆☆
REPORT
All stuff is nice and friendly, overall great clinic, but not very valuable.
wn
6 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We use Bearwood Veterinary Clinic for our dog and cat, they are always very professional and customer service is excellent. Would highly recommend.
Stephen Launchbury
30 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Friendly helpful staff. Gave our dog a thorough examination at his health check and the vet explained what she was checking for. Reasonable charges.
Graham Byers
15 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I have used this practice for years to treat my cats. Efficient and caring staff. Time is taken to explain the offered treatment and potential costs involved. No surprises.
Steve Bavin
29 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Staff very nice and helpful vet's are very helpful
emma h
26 Nov 2016
REPORT
☆☆☆☆☆
REPORT
If i could give zero stars I would. I have been to this vet on several occasions to help my poor kitties ears. 2 months later and hundreds of pounds later my cats ears are still not fixed. Different v... Read More
If i could give zero stars I would. I have been to this vet on several occasions to help my poor kitties ears. 2 months later and hundreds of pounds later my cats ears are still not fixed. Different vet each time and they don't have a clue what they are talking about. AWFUL Read Less
Emma-Louise Yufera
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Exceptionally kind and considerate people. Looked after our kittens really well and with great patience. I had to take my kids with me too and they were very kind. Will certainly go back.
Racial Rabbit
13 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for d... Read More
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for discounts or continue plan until a year has passed. I was called a liar multiple times by the 'manager' as she said a member of staff wouldn't have told me that. Threatened debt collectors.
Upon this, I have taken pet to them they had run 'tests' without mention of prices for me to be billed over 100 at the end.
Terrible customer service and people skills. Money comes first. Read Less
Kyle Smith
13 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for d... Read More
Was old by a member of staff that there was no minimum contract on the pet plan. Therefore I imagined I could opt out at any point. Called vets to cancel the plan to be told I either need to pay for discounts or continue plan until a year has passed. I was called a liar multiple times by the 'manager' as she said a member of staff wouldn't have told me that. Threatened debt collectors.Read Less
Cameron Macleod
11 Oct 2016
REPORT
☆☆☆☆☆
REPORT
On multiple occasions I have been left waiting for in excess of 30 minutes past my appointment time because of staff incompetence, with merely an apology as an explanation. Aswell as this when I went ... Read More
On multiple occasions I have been left waiting for in excess of 30 minutes past my appointment time because of staff incompetence, with merely an apology as an explanation. Aswell as this when I went to have my dog vaccinated I was told to come back in a few weeks for a booster injection, about a month later I called and was told I had to have booked the appointment exactly 4 weeks to the day from the first vaccination. I was then told I'd have to start the process again. This is completely unacceptable, would not reccomond. Read Less
Jamal Deesi
17 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Appalling service from this vets, we have been loyal customers for the last 3 year and spent a lot of money however today I was speechless at vet Dr Alla's service. We are part of the monthly direct d... Read More
Appalling service from this vets, we have been loyal customers for the last 3 year and spent a lot of money however today I was speechless at vet Dr Alla's service. We are part of the monthly direct debit pet plan and get regular injections for our dog. They have recently changed the vaccination to which our dog had a serve allergic reaction. They had the audacity to charge my other half for the medication to treat his allergic reaction. When I called and spoke with the vets, Dr Alla shouted at me and told me "it's not her fault our dog was awkward and had a reaction to the booster shot". I will be changing vets as this is not the customer service I expect, for a professional to shout at and be so rude. it's not about the 42 charge but the principal. Please go elsewhere and do not use this vets!!! Read Less
WBAFCTHE1ST
8 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic vets, they really care about the animals not just money. They was very friendly and couldn't be more helpful. I would definitely recommend.
Audrey Matheson
29 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Willing to go out of their way to help me out. Thanks
Lynn Newland
16 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I would just like to say fantastic service received today, managed to fit us in last minuet, our little cat Alfie was not his self today, seems he had a puncture wound on his neck, from fighting, you ... Read More
I would just like to say fantastic service received today, managed to fit us in last minuet, our little cat Alfie was not his self today, seems he had a puncture wound on his neck, from fighting, you did a great job seeing to his wound ( he was not very cooperative ) but you were very good with him, many thanks from the Newland family for taking the time to fit us in and looking after Alfie, he will be back to his normal self xx Read Less
Julie Banner-broadhead
9 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I am fed up of my cats medication being refused when they say she needs a blood test and I don't have the money for her medication and the blood test at the same time. Also depending on which vet she ... Read More
I am fed up of my cats medication being refused when they say she needs a blood test and I don't have the money for her medication and the blood test at the same time. Also depending on which vet she sees they try to get me to spend even more money on tests every time she has a check up.
I have used these ever since she was a kitten 14 years ago but they have gotten worse the last 12 months or so it all appears to be about making money not looking after oets welfare anymore. Read Less
Abdulkadir Ali
5 Feb 2016
REPORT
☆☆☆☆☆
REPORT
the vets looked kind but they almost killed my kitten!
Mel W
22 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Been going with my timid border collie for 3 1/2 years and they've always made my dog feel comfortable and put her needs first.never had a problem.
Helena Bowles
4 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Our ten week old kitten hurt her shoulder, was quiet and not eating or drinking. I booked an appointment at 12.30 for 5.45 but was contacted by the surgery about an hour later with an invitation to br... Read More
Our ten week old kitten hurt her shoulder, was quiet and not eating or drinking. I booked an appointment at 12.30 for 5.45 but was contacted by the surgery about an hour later with an invitation to bring her in early because of her age. We did, were "fitted in" very quickly, received effective treatment: an analgesic injection which made her comfortable enough to start eating and drinking,and an arrangement to return the following day for oral analgesia or to arrange hospitalisation to maintain hydration/nutrition. On top of that the vet herself (June Choi) called us at 7.30 pm to check on her progress. Excellent, friendly professional service that went a little above and beyond. Read Less
Janet Williams
29 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Have used this vets for years but after todays visit will never use them again was told special rates for my yorkie for dental work was 99 pound and maybe 2 attractions on top when we had call bill ... Read More
Have used this vets for years but after todays visit will never use them again was told special rates for my yorkie for dental work was 99 pound and maybe 2 attractions on top when we had call bill was 321 pound after doing work they never phoned us about total rip off Read Less
martin Martin
28 Sep 2015
REPORT
☆☆☆☆☆
REPORT
shameless liars
take my two dogs to put microchip.
they said are already in place. Said I had to call to activate the microchip . I call to activate, they said they had given a false code.
I went to ... Read More
shameless liars
take my two dogs to put microchip.
they said are already in place. Said I had to call to activate the microchip . I call to activate, they said they had given a false code.
I went to another vet clinic they confirmed. none of my dogs had implanted microchip.
when I went to ask for explanations. They knew not to say
Read Less
Kay Wilcox-Williams
22 Sep 2015
REPORT
☆☆☆☆☆
REPORT
It was Maisey (my Cavalier King Charles Spaniel) first visit today. I can't praise the staff enough, so different to our previous vet's. Keep up the good work!
Nikki Griffiths
15 Sep 2015
REPORT
☆☆☆☆☆
REPORT
My mums used these for years they was brilliant with my mums dog Sam who went blind and had diabetes he was put to sleep here 3 years ago now and we still used them for my mums new dog tiny Tim :) bri... Read More
My mums used these for years they was brilliant with my mums dog Sam who went blind and had diabetes he was put to sleep here 3 years ago now and we still used them for my mums new dog tiny Tim :) brilliant and I'd recommend this vets to anyone x Read Less
Sam Thompson
28 Mar 2015
REPORT
☆☆☆☆☆
REPORT
Took our new puppy Barnaby for his first injections. Superb service and would highly recommend
Linda Pinkerton
21 Aug 2014
REPORT
☆☆☆☆☆
REPORT
Real friendly caring staff made a fuss of Buttons very helpful & give good advice very happy with the care Buttons recives I would recommend this vets :-) Xx
Laura Davies
11 Mar 2014
REPORT
☆☆☆☆☆
REPORT
Lovely staff who are always friendly and attentive. Percy is very fond of Heather who always makes a big fuss of him.