Sadly on 24th January I had to have my 14 year old Sheltie put to sleep, the Vet I saw that day was Kelly Creneers. On 5th February my 12 year old Sheltie had to be admitted for tests as she had stop... Read More
Sadly on 24th January I had to have my 14 year old Sheltie put to sleep, the Vet I saw that day was Kelly Creneers. On 5th February my 12 year old Sheltie had to be admitted for tests as she had stopped eating and was being sick. The Vet I saw on this occasion was Chiara. The care and compassion I received on each occasion was second to none. I was kept updated with telephone calls and able to visit my dog. Today, 7th February I was asked to visit the Vet yet again to discuss my dog's results and this time I was seen by Dan Zaremba who was so kind and caring, explaining how my dog had improved since being admitted and although she needs further treatment I was able to take her home. I would also like to say that whenever I have visited YourVets Soihull I have always been met with courtesy and a smile from the staff on reception which is so appreciated. I would highly recommend YourVets. Read Less
Iram Qayyum
29 Jun 2018
REPORT
Went there to have my cat microchipped and nurtered they are very friendly and they give the best advice I will definitely recommend this place for pets. Thank you π
Claire Downs
5 Jun 2018
REPORT
The vet that checked my cat over got absolutely ripped to shreads by his claws and bled everywhere! She didn't complain at all, she was really nice to us even though she must have been in pain! Hats ... Read More
The vet that checked my cat over got absolutely ripped to shreads by his claws and bled everywhere! She didn't complain at all, she was really nice to us even though she must have been in pain! Hats off to that lady! Thank you for being so understanding. Best vets ever π Read Less
Judith Veasey
29 May 2018
REPORT
We had to have our 18 year old cat put to sleep. The staff handled this very sensitively. They got us an appointment within an hour of telephoning. Can't fault the service.
Clive Thomas
21 May 2018
REPORT
Friendly staff who seem to care a lot about the animals in their care and take time to fully explain the procedures and costs involved when we took our elderly dog in for an operation.
Mojo Jojo
13 May 2018
REPORT
Very good service, friendly staff and vets, not long waiting times each time I have visited.
Charlotte Ball
9 May 2018
REPORT
Lovely staff and the foster dog I brought in was well looked after. Thought she was very poorly but thankfully nothing serious and has now gone on to her new forever home. When we came in the day afte... Read More
Lovely staff and the foster dog I brought in was well looked after. Thought she was very poorly but thankfully nothing serious and has now gone on to her new forever home. When we came in the day after the first consultation staff on reception remembered her and took the time to ask how things were. Read Less
jamie bennett
6 May 2018
REPORT
Between this practice and the Sheldon practice they literally saved my dog, i will be forever grateful for what they did for us and how lovely they all were to my dog, I've never met such a caring bun... Read More
Between this practice and the Sheldon practice they literally saved my dog, i will be forever grateful for what they did for us and how lovely they all were to my dog, I've never met such a caring bunch of people and they deserve all the praise in the world I can't thank all of you enough for what you have done Read Less
HelleBelle1990xxxxxx
6 May 2018
REPORT
Regularly go here with our kitten Daisy & my sister used to take her staffie Charlie too. Always professional members of staff including the ones working on reception. Only ever been one who didn't se... Read More
Regularly go here with our kitten Daisy & my sister used to take her staffie Charlie too. Always professional members of staff including the ones working on reception. Only ever been one who didn't seem to what he was seeing. Can't recommend them enough! Read Less
330Tom
22 Mar 2018
REPORT
After using these vets for the last couple of years, they have always been fantastic. As of recent though, I would not trust them to look after a dog teddy! They rip you off, telling me a treatment wo... Read More
After using these vets for the last couple of years, they have always been fantastic. As of recent though, I would not trust them to look after a dog teddy! They rip you off, telling me a treatment would cost Β£130 when booking and then finding out when dropping my dog there it would cost Β£260. Not only this after asking for a call from the manager, Cheryl, who listened to the call that we made when booking to find out who told us the wrong price, she then completely lied to me over the phone, and then to top it off called us liars!
My parents who also use this place for the treatment of their dog who suffers from a terminal illness, they managed to issue the complete wrong tablets to them which could have killed the dog!
They are an absolute disgrace, will never be using them again nor any other of there branches!
Stay away! Read Less
Sarah Taylor
16 Mar 2018
REPORT
As the Coventry branch is closed for repair we have been redirected to Solihull your vets and they are fab just like cov. They give the same great care and when we needed a quick appointment the deliv... Read More
As the Coventry branch is closed for repair we have been redirected to Solihull your vets and they are fab just like cov. They give the same great care and when we needed a quick appointment the delivered. We were running late so rang ahead and re arranged an appointment 45mins later. We got their half hour early than new appointment and because they had a free slot they saw us half hour early which was fantastic as reduced waiting time and rabbits stress. 10 out of 10 service. Read Less
Toby
24 Jan 2018
REPORT
They don't care about animals all they care about is money because they said they would give my German shepherd an ultrasound only if we payed straight away but we couldn't and now my best freind is g... Read More
They don't care about animals all they care about is money because they said they would give my German shepherd an ultrasound only if we payed straight away but we couldn't and now my best freind is gone forever Read Less
Scott Gilligan
27 Mar 2017
REPORT
I recently took my dog to yourvets because she wasn't quite seeming herself, long story short i had to pay out over 90 to be told they have no idea but just give her some tablets and see if she improv... Read More
I recently took my dog to yourvets because she wasn't quite seeming herself, long story short i had to pay out over 90 to be told they have no idea but just give her some tablets and see if she improves! Turns out she's in season. How could a vet not realise a dog was in season! Bloody useless and thieving bast#*ds! I have phoned up to find out why/how they didn't realise and got fobbed off with "the vet will call you tomorrow". This was my first and last time going there. Read Less
Tomasz Sacherski
22 Jan 2017
REPORT
Good place to go if you love your pet
Adam Brown
25 Sep 2016
REPORT
Great team of vets here, always speedy and well informed
Malcolm Williams
6 Aug 2016
REPORT
Everyone is switched on and friendly. Didn't have the corporate feel which was great. Very happy.
Bruce Joubert
18 Mar 2016
REPORT
Excellent price and friendly staff. Very convenient opening times with ample parking. A small selection of pet tots, treats and accessories is also very handy.
Ceinwen Bran Piano Teacher Solihull
24 Jan 2016
REPORT
Great to be able to visit them on a sunday for only 8 extra for a consultation.
Jack was seen today and treated really well, the lovely Vet and nurses explained everything clearly and treated our cat... Read More
Great to be able to visit them on a sunday for only 8 extra for a consultation.
Jack was seen today and treated really well, the lovely Vet and nurses explained everything clearly and treated our cat with love and respect!
Thanks so much Read Less
Sadly on 24th January I had to have my 14 year old Sheltie put to sleep, the Vet I saw that day was Kelly Creneers. On 5th February my 12 year old Sheltie had to be admitted for tests as she had stop... Read More
Sadly on 24th January I had to have my 14 year old Sheltie put to sleep, the Vet I saw that day was Kelly Creneers. On 5th February my 12 year old Sheltie had to be admitted for tests as she had stopped eating and was being sick. The Vet I saw on this occasion was Chiara. The care and compassion I received on each occasion was second to none. I was kept updated with telephone calls and able to visit my dog. Today, 7th February I was asked to visit the Vet yet again to discuss my dog's results and this time I was seen by Dan Zaremba who was so kind and caring, explaining how my dog had improved since being admitted and although she needs further treatment I was able to take her home. I would also like to say that whenever I have visited YourVets Soihull I have always been met with courtesy and a smile from the staff on reception which is so appreciated. I would highly recommend YourVets. Read Less
Iram Qayyum
29 Jun 2018
REPORT
βββββ
REPORT
Went there to have my cat microchipped and nurtered they are very friendly and they give the best advice I will definitely recommend this place for pets. Thank you π
Claire Downs
5 Jun 2018
REPORT
βββββ
REPORT
The vet that checked my cat over got absolutely ripped to shreads by his claws and bled everywhere! She didn't complain at all, she was really nice to us even though she must have been in pain! Hats ... Read More
The vet that checked my cat over got absolutely ripped to shreads by his claws and bled everywhere! She didn't complain at all, she was really nice to us even though she must have been in pain! Hats off to that lady! Thank you for being so understanding. Best vets ever π Read Less
Judith Veasey
29 May 2018
REPORT
βββββ
REPORT
We had to have our 18 year old cat put to sleep. The staff handled this very sensitively. They got us an appointment within an hour of telephoning. Can't fault the service.
Clive Thomas
21 May 2018
REPORT
βββββ
REPORT
Friendly staff who seem to care a lot about the animals in their care and take time to fully explain the procedures and costs involved when we took our elderly dog in for an operation.
Mojo Jojo
13 May 2018
REPORT
βββββ
REPORT
Very good service, friendly staff and vets, not long waiting times each time I have visited.
Charlotte Ball
9 May 2018
REPORT
βββββ
REPORT
Lovely staff and the foster dog I brought in was well looked after. Thought she was very poorly but thankfully nothing serious and has now gone on to her new forever home. When we came in the day afte... Read More
Lovely staff and the foster dog I brought in was well looked after. Thought she was very poorly but thankfully nothing serious and has now gone on to her new forever home. When we came in the day after the first consultation staff on reception remembered her and took the time to ask how things were. Read Less
jamie bennett
6 May 2018
REPORT
βββββ
REPORT
Between this practice and the Sheldon practice they literally saved my dog, i will be forever grateful for what they did for us and how lovely they all were to my dog, I've never met such a caring bun... Read More
Between this practice and the Sheldon practice they literally saved my dog, i will be forever grateful for what they did for us and how lovely they all were to my dog, I've never met such a caring bunch of people and they deserve all the praise in the world I can't thank all of you enough for what you have done Read Less
HelleBelle1990xxxxxx
6 May 2018
REPORT
βββββ
REPORT
Regularly go here with our kitten Daisy & my sister used to take her staffie Charlie too. Always professional members of staff including the ones working on reception. Only ever been one who didn't se... Read More
Regularly go here with our kitten Daisy & my sister used to take her staffie Charlie too. Always professional members of staff including the ones working on reception. Only ever been one who didn't seem to what he was seeing. Can't recommend them enough! Read Less
330Tom
22 Mar 2018
REPORT
βββββ
REPORT
After using these vets for the last couple of years, they have always been fantastic. As of recent though, I would not trust them to look after a dog teddy! They rip you off, telling me a treatment wo... Read More
After using these vets for the last couple of years, they have always been fantastic. As of recent though, I would not trust them to look after a dog teddy! They rip you off, telling me a treatment would cost Β£130 when booking and then finding out when dropping my dog there it would cost Β£260. Not only this after asking for a call from the manager, Cheryl, who listened to the call that we made when booking to find out who told us the wrong price, she then completely lied to me over the phone, and then to top it off called us liars!
My parents who also use this place for the treatment of their dog who suffers from a terminal illness, they managed to issue the complete wrong tablets to them which could have killed the dog!
They are an absolute disgrace, will never be using them again nor any other of there branches!
Stay away! Read Less
Sarah Taylor
16 Mar 2018
REPORT
βββββ
REPORT
As the Coventry branch is closed for repair we have been redirected to Solihull your vets and they are fab just like cov. They give the same great care and when we needed a quick appointment the deliv... Read More
As the Coventry branch is closed for repair we have been redirected to Solihull your vets and they are fab just like cov. They give the same great care and when we needed a quick appointment the delivered. We were running late so rang ahead and re arranged an appointment 45mins later. We got their half hour early than new appointment and because they had a free slot they saw us half hour early which was fantastic as reduced waiting time and rabbits stress. 10 out of 10 service. Read Less
Toby
24 Jan 2018
REPORT
βββββ
REPORT
They don't care about animals all they care about is money because they said they would give my German shepherd an ultrasound only if we payed straight away but we couldn't and now my best freind is g... Read More
They don't care about animals all they care about is money because they said they would give my German shepherd an ultrasound only if we payed straight away but we couldn't and now my best freind is gone forever Read Less
Scott Gilligan
27 Mar 2017
REPORT
βββββ
REPORT
I recently took my dog to yourvets because she wasn't quite seeming herself, long story short i had to pay out over 90 to be told they have no idea but just give her some tablets and see if she improv... Read More
I recently took my dog to yourvets because she wasn't quite seeming herself, long story short i had to pay out over 90 to be told they have no idea but just give her some tablets and see if she improves! Turns out she's in season. How could a vet not realise a dog was in season! Bloody useless and thieving bast#*ds! I have phoned up to find out why/how they didn't realise and got fobbed off with "the vet will call you tomorrow". This was my first and last time going there. Read Less
Tomasz Sacherski
22 Jan 2017
REPORT
βββββ
REPORT
Good place to go if you love your pet
Adam Brown
25 Sep 2016
REPORT
βββββ
REPORT
Great team of vets here, always speedy and well informed
Malcolm Williams
6 Aug 2016
REPORT
βββββ
REPORT
Everyone is switched on and friendly. Didn't have the corporate feel which was great. Very happy.
Bruce Joubert
18 Mar 2016
REPORT
βββββ
REPORT
Excellent price and friendly staff. Very convenient opening times with ample parking. A small selection of pet tots, treats and accessories is also very handy.
Ceinwen Bran Piano Teacher Solihull
24 Jan 2016
REPORT
βββββ
REPORT
Great to be able to visit them on a sunday for only 8 extra for a consultation.
Jack was seen today and treated really well, the lovely Vet and nurses explained everything clearly and treated our cat... Read More
Great to be able to visit them on a sunday for only 8 extra for a consultation.
Jack was seen today and treated really well, the lovely Vet and nurses explained everything clearly and treated our cat with love and respect!
Thanks so much Read Less