Excellent service. Great staff. Reception make you feel very welcome. Saw two different vets over two days both very informative without being stuffy. Large waiting area but also sufficient area outside to wait if you want to. Parking at rear.Read Less

I used the online booking system and was offered a choice of appointments on the same day. The system was easy to use. All the staff were friendly and welcoming and very gentle with my cat who is very timid. The practice was warm and very clean. It didn't smell like a clinical area. I would strongly recommend the Rubery practice to anyone looking for a vet. Read Less

I could not possibly praise the Clent Hills teams Enough. My Little George received *****+ V.I.P treatment. It's a long story but we ended up visiting ALL three practices for assessments, surgery and post-op check ups. EVERY member of staff could not have been nicer, more helpful or more knowledgeable. From Doctors, nurses, receptionist and the call centre team. They all went above and beyond to make sure George was happy and healthy, treating her like she was their own cat. Personal touches from the night nurses texts saying "George has had TLC and is happy" and post op care sheets with her name on rather then "the cat" or "your animal". This leads me to believe the recruitment process to be a member of The Clent Hills team, is more strict and extensive then it is to join the Army. The entire team; Vets and Management went above and beyond to make Georges incredibly expensive lesson on how to not cross the road as affordable as possible for us because any alternative, was not an option. DO NOT TAKE YOUR FLUFFBALL ANYWHERE ELSE. Thank you Clent Hills Read Less

Well where do i start! This time 2 weeks ago we were prepared to say goodnight to our very special Boy Buddy who was extremely poorly but with the love and dedication of Alan Barbara and girls he is almost back to his old self. I can not thank the team enough, it is their compassion that stands out, the girls on reception all make a fuse of him the nurses pop out to see him whilst waiting for Alan or Barbara. They are without a doubt Alan and his Angels :) xxx Read Less

Everyone here is absolutely lovely, vets, assistants and receptionists, all of them so so lovely, compassionate, caring, helpful and thoughtful. Have been using them for about ten years, they know us and our furkids (old and young) so well, wouldn't go anywhere else with my fur babies. First class care, for you. . . And your fur baby. <3 Read Less

We'd just like to say a very big 'THANK YOU' to all the staff at Clent Hills Bromsgrove and Hagley. You have brought Bob safely through 2 major operations in the last 3 years and have always been supportive to us humans in working through the decisions to be made, and offering the highest level of care and concern to Bob during his ops and his recovery period. Thank you everyone! We know that things remain uncertain for his longer-term, but he is now pain free and able to still enjoy everything that he has always enjoyed.Read Less

I had to take my cat for his annual booster on 28/12/2016, I was approached by Barbara who asked if it was OK for her to treat my cat. I was so shocked that she should even think that it would be a problem and it was all because I had lost my Jess to cancer earlier in the year and it was Barbara that had performed the operation, found it, and had to give me the bad news. Jess was relieved of her pain on April 9th 2016 and I have nothing but praise for the whole team at Clent Hills, especially Barbara, who I am glad to say can look after my cat any time she wants. Thank you Clent Hills Bromsgrove, thank you so much and I wish you all a very Happy New Year. Read Less

An amazing team of caring, thorough, dedicated specialists. Thanks to Will & Tracey our little girl Tillie is on the mend after a rather traumatic abdominal op on Boxing night/early hours. Alongside the rest of the team they have put her on the right track to recovery... we can't thank them enough. Read Less

Thank you once again for the excellent care you have given to Willow during and after her TPLO surgery, as always from reception staff, nurses and vets you all show such a genuine care for the animals that are with you and patience with me and my phone calls and questions. Can't thank you enough :) Read Less

Excellent, professional veterinary practice, can't recommend highly enough. Rod Stroud and his team have looked after my various zoo for nearly 20 years and I would not go anywhere else for vet advice, they always get me in however last minute it is and listen to what I have to say as they know I understand my animals. Faboooolus team and reception staff are all lovely friendly and welcoming. Read Less

Saved my little dog's life. There is not enough thanks that can be given to Jo the vet, the surgeon who operated and to all the nurses who cared for Lily overnight after suffering with a Pyometra. You are all stars!Read Less

Rod, Barbara and your amazing team! There are not enough words to express our eternal gratitude to you all for saving Bella's life. It is not just your profession, you all care and show true love to the animals within your care. You've never got exasperated with our questions or worries and been behind us every step of Bella's journey. To say she has made a miraculous recovery is an understatement and that's something I never thought we would be able to say. Thankyou you all so very much, lots of love to you all xxxxx Read Less

Thank you so much to all the wonderful staff at Clent Hills Vets who have been fantastic with my Guinea Pig Martha over the last few weeks. Not only that but they have been very reassuring and not once dismissed my worry over her. She's back home today after a procedure to flush her bladder and is currently munching away on her hay so is doing really well See you all again in a few days for her post op checkup! Read Less

A huge thank you to Sophie who de-matted our cat Ethel last week, she is a very happy cat now and you made a great job of her coat.... Can't thank you enough for looking after her and sorting out her problem. Clent Hills are so professional and really put their clients first, both ladies on reception were very professional and helpful and the vet who admitted Ethel was lovely. Thanks again. Read Less