Very pleased with the service and treatment received,very friendly staff and helpful
Adam
24 Mar 2022
REPORT
Really very disappointed with this vets, no wrap around care, when our cat got injured they could not do the surgery or provide overnight care. The new vets then disagreed with what Downland’s said. A... Read More
Really very disappointed with this vets, no wrap around care, when our cat got injured they could not do the surgery or provide overnight care. The new vets then disagreed with what Downland’s said. Also charged us for things outside of our insurance without telling us. When appealed our letters were ignore and we were threatened with deft collectors. Now settled but let’s more to another vet who can give a proper service. Very disappointed with them as we were loyal customers for a long time before. There lack of service made a very upsetting and stressful incident significantly worse (not the vets we dealt with but the back office and organisation side of the business) Read Less
Sally Bunday
11 Aug 2021
REPORT
Today I found my little visiting Hedgehog, who I have been feeding for sometime now badly injured in the garden, thankfully you are just nearby. It seems he was attacked by some other animal. The vete... Read More
Today I found my little visiting Hedgehog, who I have been feeding for sometime now badly injured in the garden, thankfully you are just nearby. It seems he was attacked by some other animal. The veterinary nurse who was caring for him kept in touch, sadly he could not be saved.
I would just like to than her and Downland Veterinary practice for all their effort and kindness in the hope of saving my hedgehog. I do appreciate your help. Sally Read Less
Jane clarke
19 Mar 2019
REPORT
Been going here 4 years with two cats. Great service at desk and with vets. Been looking at other reviews for local vets and these are best. Kind attentive vets who put me at ease. Knowledgeable witty... Read More
Been going here 4 years with two cats. Great service at desk and with vets. Been looking at other reviews for local vets and these are best. Kind attentive vets who put me at ease. Knowledgeable witty vet today made me smile. Read Less
Jan Corner
13 Jun 2018
REPORT
The staff at both Chichester and Bognor are very attentive. Our cat was taken there following an RTA and even though we weren't registered with them at the time, the care they gave him was exemplary.... Read More
The staff at both Chichester and Bognor are very attentive. Our cat was taken there following an RTA and even though we weren't registered with them at the time, the care they gave him was exemplary.
We are now registered with them and highly recommend these guys! Read Less
Sofia Rees
12 May 2018
REPORT
As it happened I had two emergency visits here with both of my dogs whilst on holiday in Birdham. Both times I was seen very swiftly and dealt with very professionally. All staff are very friendly and... Read More
As it happened I had two emergency visits here with both of my dogs whilst on holiday in Birdham. Both times I was seen very swiftly and dealt with very professionally. All staff are very friendly and the parking onsite is very handy too. Read Less
LYNDA MAIDMENT
7 May 2018
REPORT
Always used Download vets, sometimes Chichester or one of their other clinics, depending on where my pets favourite vets is on duty. Excellent treatment throughout.
kirsty phillips
4 Mar 2018
REPORT
Great staff and don't have to wait to long in waiting room
Tony
21 Feb 2018
REPORT
Been going to Downland vets now for 15-20yrs excellent service from staff, nurses and veterinarians, especially Andrew and Lisa. Reception always very helpful and a smile when sadness is involved. Had... Read More
Been going to Downland vets now for 15-20yrs excellent service from staff, nurses and veterinarians, especially Andrew and Lisa. Reception always very helpful and a smile when sadness is involved. Had our little girl Pepsi put to sleep and the vet she spent over an hour with us - fantastic, but very sad. Read Less
John Morgan
13 Dec 2017
REPORT
Kept me informed with what was going on with me pooch.
Christine Thair
29 May 2017
REPORT
Very helpful from reception staff through to vets. Always able to get an appointment.
Very pleased with the service and treatment received,very friendly staff and helpful
Adam
24 Mar 2022
REPORT
☆☆☆☆☆
REPORT
Really very disappointed with this vets, no wrap around care, when our cat got injured they could not do the surgery or provide overnight care. The new vets then disagreed with what Downland’s said. A... Read More
Really very disappointed with this vets, no wrap around care, when our cat got injured they could not do the surgery or provide overnight care. The new vets then disagreed with what Downland’s said. Also charged us for things outside of our insurance without telling us. When appealed our letters were ignore and we were threatened with deft collectors. Now settled but let’s more to another vet who can give a proper service. Very disappointed with them as we were loyal customers for a long time before. There lack of service made a very upsetting and stressful incident significantly worse (not the vets we dealt with but the back office and organisation side of the business) Read Less
Sally Bunday
11 Aug 2021
REPORT
☆☆☆☆☆
REPORT
Today I found my little visiting Hedgehog, who I have been feeding for sometime now badly injured in the garden, thankfully you are just nearby. It seems he was attacked by some other animal. The vete... Read More
Today I found my little visiting Hedgehog, who I have been feeding for sometime now badly injured in the garden, thankfully you are just nearby. It seems he was attacked by some other animal. The veterinary nurse who was caring for him kept in touch, sadly he could not be saved.
I would just like to than her and Downland Veterinary practice for all their effort and kindness in the hope of saving my hedgehog. I do appreciate your help. Sally Read Less
Jane clarke
19 Mar 2019
REPORT
☆☆☆☆☆
REPORT
Been going here 4 years with two cats. Great service at desk and with vets. Been looking at other reviews for local vets and these are best. Kind attentive vets who put me at ease. Knowledgeable witty... Read More
Been going here 4 years with two cats. Great service at desk and with vets. Been looking at other reviews for local vets and these are best. Kind attentive vets who put me at ease. Knowledgeable witty vet today made me smile. Read Less
Jan Corner
13 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The staff at both Chichester and Bognor are very attentive. Our cat was taken there following an RTA and even though we weren't registered with them at the time, the care they gave him was exemplary.... Read More
The staff at both Chichester and Bognor are very attentive. Our cat was taken there following an RTA and even though we weren't registered with them at the time, the care they gave him was exemplary.
We are now registered with them and highly recommend these guys! Read Less
Sofia Rees
12 May 2018
REPORT
☆☆☆☆☆
REPORT
As it happened I had two emergency visits here with both of my dogs whilst on holiday in Birdham. Both times I was seen very swiftly and dealt with very professionally. All staff are very friendly and... Read More
As it happened I had two emergency visits here with both of my dogs whilst on holiday in Birdham. Both times I was seen very swiftly and dealt with very professionally. All staff are very friendly and the parking onsite is very handy too. Read Less
LYNDA MAIDMENT
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Always used Download vets, sometimes Chichester or one of their other clinics, depending on where my pets favourite vets is on duty. Excellent treatment throughout.
kirsty phillips
4 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great staff and don't have to wait to long in waiting room
Tony
21 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Been going to Downland vets now for 15-20yrs excellent service from staff, nurses and veterinarians, especially Andrew and Lisa. Reception always very helpful and a smile when sadness is involved. Had... Read More
Been going to Downland vets now for 15-20yrs excellent service from staff, nurses and veterinarians, especially Andrew and Lisa. Reception always very helpful and a smile when sadness is involved. Had our little girl Pepsi put to sleep and the vet she spent over an hour with us - fantastic, but very sad. Read Less
John Morgan
13 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Kept me informed with what was going on with me pooch.
Christine Thair
29 May 2017
REPORT
☆☆☆☆☆
REPORT
Very helpful from reception staff through to vets. Always able to get an appointment.