If we could give them six stars we would!! We were with Crossways for nearly 8 years until recently moving abroad and it was very hard to say goodbye. We went through a lot with them over the years and couldn't more grateful for all the expert care and kindness they gave both our cat Harry and dog Beauregard. We went through skin allergies, dental extractions, a severe back injury, a bloody diarrhoeal illness, compassionately navigating end of life decisions and numerous other incidents in between. What I will remember most was how brilliantly they managed the urgent trauma of our Labrador being attacked by other dogs and requiring over five hours of surgical repair. The days after his attack were so critical and they supported him (and us) every step of the way. He recovered better than anyone could have expected...and to the day we left he adored going to Crossways to see his team! Honestly, every single person there is very genuinely prepared to provide the best possible care for our animals and we would wholeheartedly recommend them to anyone. They are absolutely the best. Read Less

I was with this Surgery for best part of 8 years, generally ok however once my dog started having problems, they suggested lots of costly options which we agreed and paid. Unfortunately two weeks before his death our dog lost a lot of weight and and they said he would be fine. I visited the Surgery to let them know he had passed and I did not even get a card or call from any of the vets from this Surgery. Looked like they just wanted the money. Read Less