18 Reviews

Grove Lodge Veterinary Group

Lancing, West Sussex
General Info
As well as 1st opinion consultations for all your small animals' needs at our Veterinary Hospital and at any of our 6 branches, we offer veterinary referrals for acupuncture, cardiology, dentistry, dermatology, endoscopy, exotics, feline medicine, laparoscopy, medicine, ophthalmology, orthopaedic surgery, physiotherapy, small animal surgery and ultrasonography.
Our 24 hour emergency vet and hospitalisation service is available 365 days a year. Inpatient care is of the utmost importance at Grove Lodge Vets. When your pet is in our care, our qualified and experienced veterinary and nursing teams are constantly monitoring their wellbeing. We are fortunate enough to be able to provide 24-hour nursing and veterinary care with a minimum of two nurses and a dedicated night vet on the premises at our Hospital in Worthing at all times caring for our inpatients.
We aim to keep you informed and updated of your pet's progress in the Hospital as much as possible. The vet in charge of the inpatients in the Hospital will phone you daily between 12 noon and 2 pm. To help those of you who are keen to get an early update we are able to provide a brief and personalised text update between 9 am and 10 am if you provide your mobile phone number.
Team
{{staff.biography}}
Reviews
Melanie Mitchell
2 Mar 2021
REPORT
I cant recommend Grove Lodge enough. The staff have been brilliant under very difficult circumstances.
Chris Rowland
31 Jan 2018
REPORT
victoria harrison
4 Jun 2017
REPORT
Staff are always incredibly friendly especially in difficult situations. It's easy to park (for free). There very knowledgeable as a family we have been coming here for over 42 years. There is nothing... Read More
Staff are always incredibly friendly especially in difficult situations. It's easy to park (for free). There very knowledgeable as a family we have been coming here for over 42 years. There is nothing negative to say about Grove LodgeRead Less
Lindsay Wilson
20 Feb 2017
REPORT
Grove Lodge extended my dog's life by three years.
Ray Hamblett
9 Feb 2017
REPORT
Very friendly, helpful.
Kathryn Austin
23 Jan 2017
REPORT
Absolute Superstars, between Heene Road and Grove Lodge we've got our Barney back. It really could of been a very different story had they not been so dedicated and thorough. Well worth the price paid... Read More
Absolute Superstars, between Heene Road and Grove Lodge we've got our Barney back. It really could of been a very different story had they not been so dedicated and thorough. Well worth the price paid to get our boy back. Thank youRead Less
Julie Wratting
23 Dec 2016
REPORT
Took my little boys pet Pygmy hedgehog last Saturday, have no complaints they were all so lovely, professional and although we had to,have him put to sleep,the vet spent a long time explaining to my l... Read More
Took my little boys pet Pygmy hedgehog last Saturday, have no complaints they were all so lovely, professional and although we had to,have him put to sleep,the vet spent a long time explaining to my little boy what was going to happen and how! So nicely done! Helped him a lot! Read Less
Lisa Jordan
21 Dec 2016
REPORT
Thanks to all the Vets and Staff at Anderson Moores veterinary specialist and Grove Lodge for looking after Amber from the Jordan family wishing you a Merry Xmas and Happy New Year xx
Jasmine Johnson
27 Nov 2016
REPORT
Lovely staff
Jane Taylor
19 Nov 2016
REPORT
Oliver Woodard
7 Oct 2016
REPORT
The old saying 'wolf in sheep's clothing' springs to mind when dealing with this veterinary concern! On the one hand, your first contact [in person] with them is all sweetness and light and they prom... Read More
The old saying 'wolf in sheep's clothing' springs to mind when dealing with this veterinary concern! On the one hand, your first contact [in person] with them is all sweetness and light and they promise you the moon, tell you this and that and every thing they will do for you!!! But when it comes time to put things into practice in the cold light of day, all you really get is a Stone Cold Reception, Bad Attitude followed by Lame Excuse after Lame Excuse? Then trying to contact them by phone is at best a nightmare and should you manage to (eventually) get through and speak to one of the most unhelpful members of staff going ... [this is talking about their Worthing Branch] you get spoken to by acid tongued staff members who then takes great delight in trying to make you feel guilty for disturbing them as 'they are all so busy and have better things to do than waste that time answering your silly concerns over the phone'! ... REALLY!!! If I was so inclined - anyone who spoke and dealt with my wife in the way they have over a sick animal - I'd be straight round there and right up in their face ... and not in a pleasant way!!! [ It's just lucky I'm trained to resist such urges when dealing with such low class members of our society? ] So be warned ... they are all about Money over Service, as long as the fee's keep rolling in, their happy and as long as THEY are happy then that's OK. And there was me thinking it was supposed to be about the animals (our pets) and the customers (us)? How wrong was I! :(Read Less
Stephanie Haines
5 Oct 2016
REPORT
Had to take my cat Blondie to the out of hours due to noticing a nasty weeping sore around her neck. She was seen promptly and the vet was brilliant. Gave her everything she needed from anti biotics ... Read More
Had to take my cat Blondie to the out of hours due to noticing a nasty weeping sore around her neck. She was seen promptly and the vet was brilliant. Gave her everything she needed from anti biotics to steroids and clearly explained the dosage to me so I could care for her properly at home. I highly recommend them! Read Less
Sally Glover
3 Oct 2016
REPORT
Grove lodge staff need to be more polite with people who rescue animals hot on the road and at least give them updates when requested and not be told once animals handed over u loose the rights to inf... Read More
Grove lodge staff need to be more polite with people who rescue animals hot on the road and at least give them updates when requested and not be told once animals handed over u loose the rights to information! What are they hiding! ! Read Less
Kate Roberts
17 Aug 2016
REPORT
A big Thankyou to the staff at the west Worthing branch for seeing us so quickly. They took care of my very grumpy cat who didn't like have her wounds treated. They all worked together to get her sort... Read More
A big Thankyou to the staff at the west Worthing branch for seeing us so quickly. They took care of my very grumpy cat who didn't like have her wounds treated. They all worked together to get her sorted quickly. Sorry about all the noise she was making. Read Less
Y Boote
7 Aug 2016
REPORT
200 to X-Ray a Jack Russell's leg? My other half can get a mobile X-Ray bought to her horse in a field for half of that. 40 to put a dressing on a small leg? 70 for an emergency appointment when they... Read More
200 to X-Ray a Jack Russell's leg? My other half can get a mobile X-Ray bought to her horse in a field for half of that. 40 to put a dressing on a small leg? 70 for an emergency appointment when they have a vet in the premises during open hours. Told to pick dog up at 6:30 and they were still mucking about at 7:10 as the dressing that cost 40 had slipped off. This place doesn't care about animals it cares about profit and ripping people off. Some of the staff were ok but most were clueless. I don't care about spending money if my dog needs help, but I do care about value for money. Rip off merchants. Avoid at all (over inflated) costsRead Less
Kim Czaja
31 Jul 2016
REPORT
I think grove lodge are very unprofessional, my parents took their puppy to grove lodge and he was diagnosed with a heart condition, as my parents didn't have insurance the nurse told them that maybe ... Read More
I think grove lodge are very unprofessional, my parents took their puppy to grove lodge and he was diagnosed with a heart condition, as my parents didn't have insurance the nurse told them that maybe she should of got a dog from Shoreham dogs trust so then she wouldn't have vet bills, the cardiologist also told my parents to make sure the puppy has a happy life as he could drop down dead at anytime. They wanted my parents to spend a 1,000 to look at the puppy, my parents simply couldn't afford this so they paid 300 for a scan, grove lodge then told my parents that he couldn't be treated but did they want to investigate further (costing more money) grove lodge then became very unsympathetic and unhelpful once they released my parents weren't going to pay the 1,000. We also asked the vet if the puppy was born with this condition and she explained she was unable to tell us without investigation (1,000) yet the breeder of the puppy was told (by the same vet) that the puppy was not born with the condition. We have written a complaint to grove lodge and we received a letter back explaining that a reply will happen within 14 days. It has been roughly 6 weeks and we still have not had a reply. Disgusting behaviour from a vet survey that is meant to care about their animals. AVOID! My parents have since removed their puppy and found another vet surgery.Read Less
Gemma Shadbolt
30 May 2016
REPORT
I cannot thank the lovely staff at Grove Lodge enough, my gorgeous Ashley was hit by a car on the Friday of the bank holiday (possibly the worst time possible) but they were able to fix him up with th... Read More
I cannot thank the lovely staff at Grove Lodge enough, my gorgeous Ashley was hit by a car on the Friday of the bank holiday (possibly the worst time possible) but they were able to fix him up with the best possible love and care. Sadly he had to have a leg amputated but he's back home with us now and we're hoping for a speed recovery. I am so grateful, what a lovely bunch of caring people. Ashley sends his thanks for all the lovely fuss and chin rubs. Read Less
Shaun Nye
9 Sep 2015
REPORT
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Book an Appointment
Online booking unavailable
Please call
01903 764801
16 South Street
Lancing West Sussex BN15 8AG
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-12:30PM
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Grove Lodge Veterinary Group

Lancing, West Sussex
(18)
16 South Street
Lancing West Sussex BN15 8AG
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None Available
Online booking unavailable
Please call
As well as 1st opinion consultations for all your small animals' needs at our Veterinary Hospital and at any of our 6 branches, we offer veterinary referrals for acupuncture, cardiology, dentistry, dermatology, endoscopy, exotics, feline medicine, laparoscopy, medicine, ophthalmology, orthopaedic surgery, physiotherapy, small animal surgery and ultrasonography.
Our 24 hour emergency vet and hospitalisation service is available 365 days a year. Inpatient care is of the utmost importance at Grove Lodge Vets. When your pet is in our care, our qualified and experienced veterinary and nursing teams are constantly monitoring their wellbeing. We are fortunate enough to be able to provide 24-hour nursing and veterinary care with a minimum of two nurses and a dedicated night vet on the premises at our Hospital in Worthing at all times caring for our inpatients.
We aim to keep you informed and updated of your pet's progress in the Hospital as much as possible. The vet in charge of the inpatients in the Hospital will phone you daily between 12 noon and 2 pm. To help those of you who are keen to get an early update we are able to provide a brief and personalised text update between 9 am and 10 am if you provide your mobile phone number.
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-12:30PM
{{staff.biography}}
Melanie Mitchell
2 Mar 2021
REPORT
I cant recommend Grove Lodge enough. The staff have been brilliant under very difficult circumstances.
Chris Rowland
31 Jan 2018
REPORT
victoria harrison
4 Jun 2017
REPORT
Staff are always incredibly friendly especially in difficult situations. It's easy to park (for free). There very knowledgeable as a family we have been coming here for over 42 years. There is nothing... Read More
Staff are always incredibly friendly especially in difficult situations. It's easy to park (for free). There very knowledgeable as a family we have been coming here for over 42 years. There is nothing negative to say about Grove LodgeRead Less
Lindsay Wilson
20 Feb 2017
REPORT
Grove Lodge extended my dog's life by three years.
Ray Hamblett
9 Feb 2017
REPORT
Very friendly, helpful.
Kathryn Austin
23 Jan 2017
REPORT
Absolute Superstars, between Heene Road and Grove Lodge we've got our Barney back. It really could of been a very different story had they not been so dedicated and thorough. Well worth the price paid... Read More
Absolute Superstars, between Heene Road and Grove Lodge we've got our Barney back. It really could of been a very different story had they not been so dedicated and thorough. Well worth the price paid to get our boy back. Thank youRead Less
Julie Wratting
23 Dec 2016
REPORT
Took my little boys pet Pygmy hedgehog last Saturday, have no complaints they were all so lovely, professional and although we had to,have him put to sleep,the vet spent a long time explaining to my l... Read More
Took my little boys pet Pygmy hedgehog last Saturday, have no complaints they were all so lovely, professional and although we had to,have him put to sleep,the vet spent a long time explaining to my little boy what was going to happen and how! So nicely done! Helped him a lot! Read Less
Lisa Jordan
21 Dec 2016
REPORT
Thanks to all the Vets and Staff at Anderson Moores veterinary specialist and Grove Lodge for looking after Amber from the Jordan family wishing you a Merry Xmas and Happy New Year xx
Jasmine Johnson
27 Nov 2016
REPORT
Lovely staff
Jane Taylor
19 Nov 2016
REPORT
Oliver Woodard
7 Oct 2016
REPORT
The old saying 'wolf in sheep's clothing' springs to mind when dealing with this veterinary concern! On the one hand, your first contact [in person] with them is all sweetness and light and they prom... Read More
The old saying 'wolf in sheep's clothing' springs to mind when dealing with this veterinary concern! On the one hand, your first contact [in person] with them is all sweetness and light and they promise you the moon, tell you this and that and every thing they will do for you!!! But when it comes time to put things into practice in the cold light of day, all you really get is a Stone Cold Reception, Bad Attitude followed by Lame Excuse after Lame Excuse? Then trying to contact them by phone is at best a nightmare and should you manage to (eventually) get through and speak to one of the most unhelpful members of staff going ... [this is talking about their Worthing Branch] you get spoken to by acid tongued staff members who then takes great delight in trying to make you feel guilty for disturbing them as 'they are all so busy and have better things to do than waste that time answering your silly concerns over the phone'! ... REALLY!!! If I was so inclined - anyone who spoke and dealt with my wife in the way they have over a sick animal - I'd be straight round there and right up in their face ... and not in a pleasant way!!! [ It's just lucky I'm trained to resist such urges when dealing with such low class members of our society? ] So be warned ... they are all about Money over Service, as long as the fee's keep rolling in, their happy and as long as THEY are happy then that's OK. And there was me thinking it was supposed to be about the animals (our pets) and the customers (us)? How wrong was I! :(Read Less
Stephanie Haines
5 Oct 2016
REPORT
Had to take my cat Blondie to the out of hours due to noticing a nasty weeping sore around her neck. She was seen promptly and the vet was brilliant. Gave her everything she needed from anti biotics ... Read More
Had to take my cat Blondie to the out of hours due to noticing a nasty weeping sore around her neck. She was seen promptly and the vet was brilliant. Gave her everything she needed from anti biotics to steroids and clearly explained the dosage to me so I could care for her properly at home. I highly recommend them! Read Less
Sally Glover
3 Oct 2016
REPORT
Grove lodge staff need to be more polite with people who rescue animals hot on the road and at least give them updates when requested and not be told once animals handed over u loose the rights to inf... Read More
Grove lodge staff need to be more polite with people who rescue animals hot on the road and at least give them updates when requested and not be told once animals handed over u loose the rights to information! What are they hiding! ! Read Less
Kate Roberts
17 Aug 2016
REPORT
A big Thankyou to the staff at the west Worthing branch for seeing us so quickly. They took care of my very grumpy cat who didn't like have her wounds treated. They all worked together to get her sort... Read More
A big Thankyou to the staff at the west Worthing branch for seeing us so quickly. They took care of my very grumpy cat who didn't like have her wounds treated. They all worked together to get her sorted quickly. Sorry about all the noise she was making. Read Less
Y Boote
7 Aug 2016
REPORT
200 to X-Ray a Jack Russell's leg? My other half can get a mobile X-Ray bought to her horse in a field for half of that. 40 to put a dressing on a small leg? 70 for an emergency appointment when they... Read More
200 to X-Ray a Jack Russell's leg? My other half can get a mobile X-Ray bought to her horse in a field for half of that. 40 to put a dressing on a small leg? 70 for an emergency appointment when they have a vet in the premises during open hours. Told to pick dog up at 6:30 and they were still mucking about at 7:10 as the dressing that cost 40 had slipped off. This place doesn't care about animals it cares about profit and ripping people off. Some of the staff were ok but most were clueless. I don't care about spending money if my dog needs help, but I do care about value for money. Rip off merchants. Avoid at all (over inflated) costsRead Less
Kim Czaja
31 Jul 2016
REPORT
I think grove lodge are very unprofessional, my parents took their puppy to grove lodge and he was diagnosed with a heart condition, as my parents didn't have insurance the nurse told them that maybe ... Read More
I think grove lodge are very unprofessional, my parents took their puppy to grove lodge and he was diagnosed with a heart condition, as my parents didn't have insurance the nurse told them that maybe she should of got a dog from Shoreham dogs trust so then she wouldn't have vet bills, the cardiologist also told my parents to make sure the puppy has a happy life as he could drop down dead at anytime. They wanted my parents to spend a 1,000 to look at the puppy, my parents simply couldn't afford this so they paid 300 for a scan, grove lodge then told my parents that he couldn't be treated but did they want to investigate further (costing more money) grove lodge then became very unsympathetic and unhelpful once they released my parents weren't going to pay the 1,000. We also asked the vet if the puppy was born with this condition and she explained she was unable to tell us without investigation (1,000) yet the breeder of the puppy was told (by the same vet) that the puppy was not born with the condition. We have written a complaint to grove lodge and we received a letter back explaining that a reply will happen within 14 days. It has been roughly 6 weeks and we still have not had a reply. Disgusting behaviour from a vet survey that is meant to care about their animals. AVOID! My parents have since removed their puppy and found another vet surgery.Read Less
Gemma Shadbolt
30 May 2016
REPORT
I cannot thank the lovely staff at Grove Lodge enough, my gorgeous Ashley was hit by a car on the Friday of the bank holiday (possibly the worst time possible) but they were able to fix him up with th... Read More
I cannot thank the lovely staff at Grove Lodge enough, my gorgeous Ashley was hit by a car on the Friday of the bank holiday (possibly the worst time possible) but they were able to fix him up with the best possible love and care. Sadly he had to have a leg amputated but he's back home with us now and we're hoping for a speed recovery. I am so grateful, what a lovely bunch of caring people. Ashley sends his thanks for all the lovely fuss and chin rubs. Read Less
Shaun Nye
9 Sep 2015
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know