As an owner of 11 dogs, most of which are rescues, have been abused or have a handicap, the relationship I have with my vet and their range of veterinary skills is vital. Fiona and Jeremy have carried out a range of complex orthopaedic operations on my dogs, which have led to them living normal lives following negative consultations by other vets. Their whole team, from their Reception staff to nurses, are truly compassionate about animals and I would thoroughly recommend them to anyone who wants an all-round exceptional service. Read Less

I have been going to Heene Road vets for years. And a few weeks ago after making the hard decision to have my little 16 year old terrier Rosie put to sleep the service I received was amazing. From comfort on the day to a phone call from the vet Sarah the next day. Even a beautiful card arrived a few days later. I just want to thank all involved. Not many practices would do this and take your emotions and sadness into account. Thank you all so much for your care. I have other pets and would not consider going anywhere else. Having the Goring branch is such s great help. Read Less

Having been a very regular happy customer of Heene roads vets for over 20 years, I feel very confident that I am especially qualified to give a review of this fabulous practice!!! I have never found any of the staff anything but incredibly professional, friendly and very caring to me and my animals! Over these many years I have had numerous animals of various types!! 3 gorgeous dogs, dozens of rescue bunnies, Guinea pigs and chickens!!! I am currently the home to a very hairy mutt, 6 budgies, a very grumpy African Pygmy hedgehog and a very old giant French lop bunny, his sister who was recently treated at Heene road, she unfortunately had to be put to sleep after a huge effort from nurses and vets! She was treated with such compassion and care by everyone, as was I, for as usual I was very tearful!! My experience of all the vets I have come across over the years is that of " nothing is too much trouble!" The two hip replacements that my GSD needed 18 years ago ( which was very unusual then!) to the digestive problems that was ongoing for years with my other dog!!! I have always been greeted with a smile and kind word no matter how small or ridiculous the problem is that I bring to the table!! Trust me there has been a few!!! The receptionists can always manage to find you an emergency appointment, the nurse that hold the puppy classes, now that was such fun!! The kindness and caring you and your animals receive is exemplary and I would not venture anywhere else!!Read Less

My baby got rescued I've had him a month, the first appointment I got prescribed laxatives which made him worse, which was a waste of money, I came back a week and a half later to get him checked up the vet was shaking her head and sighing and judgmental because this problem should have been dealt with sooner. I don't understand why the first appointment they didn't make it more clear that this was serious. They then wanted to charge us over 400 to get the clogged up poo out of his system or told us to put him down. They also then said we couldn't take him home otherwise they would call the rspca on us and we wanted a second opinion. They don't offer any payment plan. Standing there crying my eyes out and the staff just staring and avoiding me. Other people in the waiting room even heard what the vet was saying and was shocked with the judgment and had to even ask the staff to get me some tissue while they sat there pretending I was not there. To the kind owners of other animals in the waiting room that day I thank you for your support to a stranger. I was crying my heart out because of the fact I've only just rescued my baby and the judgment I received was disgusting. The vet even mention that her animals have insurance.. Well I apologies, it's only been a month and I haven got round to it!! The staff need serious training on how to be compassionate to the owners As Well as the animal. Yes they care for the animals but judgment and the shaking of the head and the staff behaviour is absolutely disgusting. I am seriously disappointed and now seeking a second choice from a very understanding vets who have been so considerate and compassionate. All I want is the best for my cat, but I also want to be treated with respect when I do the best I possibly can. No ones perfect, and treating people with such judgment is not what I want to even consider paying for. Worst day of my life.Read Less

Always lovely staff from reception to vets. Know what there on about. Looked after all my pets from guinea pigs, rabbits, gerbils, and now our current rabbit and puppy. Buttercup and Samwise. Samwise loves going here. Top rating. X Read Less

Moved away a few months ago and had to change vets- so unhappy with new vets treatment of my poorly dog that I took him back to Heene Road today and am so grateful for all the care he received. Definitely worth the hours drive wouldn't hesitate to recommend them Read Less

Monty has always received the best care and I value and trust all the advice we receive when he has been to see the vet. He doesn't like going there and needs a lot of coaxing to get him in the door but all the staff are so kind to him and I like the way Jeremy French calls him Poppet!! I would recommend Heene Road Vets as the best place to take your pets . Read Less

The place to be for your furry friends as long as you get much accomplished Jeremy French to do the work. The Goring branch is far superior to Heene Road, Worthing. Well lit, friendly and smells clean. Parking is excellent, (round the back). Personally, I won't let anyone else see to my girls!! Read Less