Turned up after booking an appointment with one of the loves of my life 'clover' my much loved 7 year old cherished Silver Bengal, after she had suffered a prolapse after partly giving birth to 4 adorable kittens. was left waiting over an hour, whilst my 'baby' was sat in a carrier with the most horrific occurrence and an 'Unborn' kitten still attached to her etc. Was then told by a 'Robot ' like female vet that after looking at her condition for 10 seconds, suddenly stated it will be a minimum of 4 Figures ie 1000+ for the 'attempt' of re-attaching the the related area, with minimum chance of success, or your cat will have to be put to sleep!!! as it will kill her. At this time if i was not crying already, i realized that my 'Baby' was not coming home with me. After swearing at the vet profusely 'Of which i quickly apologized for as manners are manner after all, at the lack and well brutal lack of compassion and overall effort involved from start to finish. So after being held to ransom 'With reception triggered remote locking doors' for a price of 130 (initial booked visit fee), Turned into 193 ( That i had to borrow of a family member) after having to pay twice the price for her to be put to sleep, usually around the 40 pound mark from non credit card hungry vet surgery's . If i had a glimmer of hope of getting 1000+ by the next day i would have done it in a heart beat!!, but as it turned out they chose not to give my 'Baby's' heart a chance to beat again, over payment!!!!!!!!!!!!!!! For what its worth i raised the 9 hour old Bengal orphans single handily 24/7 , they are now approaching 12 weeks and are thriving, no thanks to Vetsnow, you should be ashamed, and this will be forwarded to the relevant parties. Read Less

Turned up after booking an appointment with one of the loves of my life 'clover' my much loved 7 year old cherished Silver Bengal, after she had suffered a prolapse after partly giving birth to 4 adorable kittens. was left waiting over an hour, whilst my 'baby' was sat in a carrier with the most horrific occurrence and an 'Unborn' kitten still attached to her etc. Was then told by a 'Robot ' like female vet that after looking at her condition for 10 seconds, suddenly stated it will be a minimum of 4 Figures ie £1000+ for the 'attempt' of re-attaching the the related area, with minimum chance of success, or your cat will have to be put to sleep!!! as it will kill her. At this time if i was not crying already, i realized that my 'Baby' was not coming home with me. After swearing at the vet profusely 'Of which i quickly apologized for as manners are manner after all, at the lack and well brutal lack of compassion and overall effort involved from start to finish. So after being held to ransom 'With reception triggered remote locking doors' for a price of £130 (initial booked visit fee), Turned into £193 ( That i had to borrow of a family member) after having to pay twice the price for her to be put to sleep, usually around the £40 pound mark from non credit card hungry vet surgery's . If i had a glimmer of hope of getting £1000+ by the next day i would have done it in a heart beat!!, but as it turned out they chose not to give my 'Baby's' heart a chance to beat again, over payment!!!!!!!!!!!!!!! For what its worth i raised the 9 hour old Bengal orphans single handily 24/7 , they are now approaching 12 weeks and are thriving, no thanks to Vetsnow, you should be ashamed, and this will be forwarded to the relevant parties. Read Less

Used them from getting my dog as a pup till she died....was ok for minor things but when it counted, one female vet in particular, I felt let my dog down in the biggest way possible! Never got a full explanation on any test results, when I raised concerns over some medication my dog was prescribed by the female vet and that I didn't think it was agreeing with her I was advised to carry on with the medication which I did 4 days later my dog died, felt the female vet I saw was more interested in making money than the health of my dog.......I will never use them ever again! Read Less

Having had experiences with vets all over Europe , I can not recommend this Veterinary practice highly enough. Be it the usual yearly injections , or operations , each time we had a very positive experience. And that applies not only to the vets , but equally to the nurses and very friendly and helpful reception staff. Thank you from the Ward family with BUSTER!!!!!! Read Less

At an incredibly traumatic time, vetsnow were accommodating, understanding and completely professional. If you need emergency veterinary services outside of business hours I wouldn't recommend anyone else. Read Less

Great vets ! Never really found a vets i am completely happy with but after moving to Halifax and taking our new puppies to Shearbridge we have been looked after from the start by knowledgable vets and friendly receptionists ! Thank you from Willow & WinstonRead Less

The veterinary skills are fine but the communication and customer service skills are very poor. I requested castration and microchip at a cost of 49. I was talked into a kitten package at 55 which, I was told, also included vaccinations, flea and worm treatment. What nobody told me at any point was that the kitten package didn't actually include castration which had been my original request, so instead of a bill of 110 (2 kittens) on collection I was presented with a bill of 176 which I feel is extortionate. As I couldn't get any satisfaction from the practice itself - I was offered two flea treatments as a gesture of goodwill! - you will be able to read my story in the T&A soon. Read Less

An amazing vets along with there another veterinary practice in Hipperholme. We sad lost our Millie dog to cancer and they was brilliant with her and me who was very upset. It's not about money with these vets it's about the pets. They offered us to go to PDSA to get an op but it was to late to save our dog. Still using the vets for my other dog. BECKY WAS AMAZING. Would not use any other vets. Thank you. Read Less

My lovely border collie Ben has been unwell for a few weeks. He always loves going to Shearbridge vets, usually in Hipperholme and recently in Queensbury. He has been diagnosed with diabetes and has just started his treatment. The vets and staff have been amazing and care so much for my boy. It has made a hard few weeks so much better. Thanks to all of you! Read Less