Aire Veterinary Surgeons

Been using Aire vets for years. Natalie and her staff are brilliant. Always go out of their way to put your pet at ease. I have never had problems with my dogs being scared of the vet..they skip into the surgery and greet everyone like a long lost friend. Read Less

Have used Aire vets for years now. All the staff show great care and provide superb support to both the animals and owners. If my cats were writing the review- they are not keen!! but I know they are healthy because of the advice and assistance that I have received from everyone at Aire vets Read Less

Worst veterinary experience ever. Could not perform the simple task of spaying my cat. Did not believe us when we advised she continued coming into heat constantly after the procedure. Nathalie basically implied we were liars, that it was impossible and advised if "we are suggesting incompetence, to find another vet" which I find utterly disgraceful. We offered to show videos of our cat showing signs of being in heat to which Nathalie refused to see and insisted we bring her in so she can witness our cat in heat in person, however due to there being a number of noisy dogs and other animals, my cat was naturally timid and showed no signs of being in heat in front of the vet - Oh and of course we had to pay for the consultation. We researched online about how ovarian tissue can be left during a neutering procedure and this can continue to induce the signs of heat. When we asked for the procedure to be re-done, the vet advised she was reluctant to open her back up again and was confident in the surgery that took place and if we insisted to have the procedure done again, we'd have to pay again. Surely if you pay for a service and you do not get that service, you should then be entitled for them to perform the service until completed properly at no extra cost? We also had another female cat registered there who had a urinary infection, but was misdiagnosed and we ended up paying for the wrong treatment, then they tried to charge us for more blood tests and for more medication despite their misdiagnosis - so again, surely if you pay for a service and that service has not bee provided, surely you shouldn't have to carry on paying for their mistakes? After this, we decided to take our business to Bramley Vets 4 Pets and we could not be happier. Vets 4 Pets were disgraced by their actions. Please be aware, Aire Vets want your money and nothing else. Avoid like the plague, they are incompetent and too stubborn to admit their mistakes! I feel generous giving 1 star however this is the lowest rating available. I hope no one else has to go through what we did.Read Less

Been using them for 2 years. Both dogs love going to the vets, they get made a fuss of every time, staff are always really nice and polite, keep you well informed and always offer advice on anything you need. Read Less

A few weeks ago my cat was involved in a car accident and we luckily were alerted by the driver so that we could get him medical attention asap. Despite sustaining multiple injuries Natalie, Mike and the team have done an amazing job of helping him recover. He enjoys visiting them and I know he is getting the best care we can provide for him. Thank you x Read Less

Appalling service over priced and one grumpy female vet always stuck with rest of the staff were pleasant enough though did feel most part not welcomed  not to mention every time I took my little budgie to have her beak and claws trimmed it was not a fun experience and my budgie is ultra tame.But what put me off for good was in March the grumpy female vet cut Sherbert's toe really badly I ended up putting flour to stop the bleeding once I got homeand was advice from the pet taxi man whom had more compassion then any of the vets at Aire vet. On a final note When I have my parents dog to stay with me few times while my dad was recovering from his back op.Poppy was not treated descent ether when she had a water infection which of course I paid a fortune for the treatment more then it should least she got treatment in the end after she was denied treatment when they saw nothing wrong with her when clearly she was in a lot pain.Save your time and a lot of stress and heartache. Find a better vet. Read Less

I'm afraid I was totally disgusted with the service here. I took my disabled, 80yr old mum's, 21 year old cat in, after he'd lost a huge amount of weight. Firstly Natalie said he had a severe plaque problem (no doubt true) and whilst I held him, she started pulling plaque off his teeth, and somehow pulled his tooth out. Poor Smokey was struggling with what must have been a pretty traumatic, not to mention painful experience. Then she said she wanted blood tests as she suspected hyperthyroidism. However, she wanted a full blood scan at 157, not just the thyroid check, despite my mum struggling to pay out of her pension. I was encouraged to wait outside while they took his blood, but I asked to be present, for Smokey's sake. I soon discovered why she wanted me out of sight. When it came to getting blood from Smokey's jugular, she had FIVE attempts at stabbing him in the throat with the needle without drawing a single drop. In the end, the male nurse who'd been holding him had a go, and thankfully managed it. The following day I got the results and at least she diagnosed correctly. I explained I wanted a written prescription to purchase drugs online, but they would only give me 3 weeks supply as they want to put Smokey through the horrendous torture of another blood test in 3 weeks. Believe me. I will have found a far more competent and compassionate vet by then! Oh and one other thing. Everyone who came out of a consultation was met by a receptionist trying to get them to book their animals in for dental work - regardless of how young or old that animal was. Money! Money! Money!Read Less

I have been using Aire veterinary practice going back to when it used to be kight and bachelors. Since Natalie and her team arrived they have been fantastic with all my pets and I always feel confident taking them there and my pets have no fear of them at all as they are always well looked after. They have been with me through good and bad. Wouldn't go anywhere else... 5* team. Read Less