RCVS Accredited Small Animal Veterinary Hospital Our Client Charter: We will always greet you and your pet with a smile. We will always treat your pet as if it were our own, with total care and attention. You will only ever be seen by fully qualified vets and trained nurses using the most suitable equipment and medicines available. In the consultation room we will always listen to you to understand the nature of your concerns and explain the treatment options available to you. We will endeavour to discuss any costs with you before they arise. We will regularly seek your feedback to try and improve our service to you.
The most rudest rip off merchants I have ever met,cold unhelpful layers. Keep putting the price of tablets up are very, very rude the receptionist has put the phone down on me this evening after lying... Read More
The most rudest rip off merchants I have ever met,cold unhelpful layers. Keep putting the price of tablets up are very, very rude the receptionist has put the phone down on me this evening after lying to me saying earlier on in the conversation she heard the other receptionist say she would give me a refund for the tablets they have ripped me off for. Tried to charge me for tablets my old dog didn't need. Stay clear very rude, un helpful bad customer service cannot talk to a manager have to told to write a letter even, though my issue is now, today. I'm shocked at how this vets, have treated me so rude putting the phone down on a customer!!! This is the last of many many problems with them I shall now find my self a decent vets who appreciates my custom!!!!!! Read Less
Diane L.
11 Jun 2019
REPORT
Are you kidding! These 'vets' and I use the term loosely should be shut down! If you want you beloved pet to have the best care when they need it the most then DONT take it to Holly House of Horror... Read More
Are you kidding! These 'vets' and I use the term loosely should be shut down! If you want you beloved pet to have the best care when they need it the most then DONT take it to Holly House of Horrors! They care nothing for your distress unless of course you're willing to pay ££££s avoid! Please don't take your pet there Read Less
Jennifer Cantrell
26 Jun 2018
REPORT
Excellent Vets- great advice and treatment for your animal, genuinely caring staff. Great over the phone assistance and advice if you're unsure if you need to bring your animal in and also 24/7 emerge... Read More
Excellent Vets- great advice and treatment for your animal, genuinely caring staff. Great over the phone assistance and advice if you're unsure if you need to bring your animal in and also 24/7 emergency service. Great support with things such as behavioural services and just attended a great first aid course for pets. Their pet health club is also great value for money. Can't recommend enough. Read Less
Hayley Durrant
21 Jun 2018
REPORT
Excellent vets with great 24 hour emergency services. Highly recommend this practice and the vets. Saved my guinea pigs a few times. They are great at dealing with exotic pets.
Scott Penn
4 Jun 2018
REPORT
We found a cat in need of some help and took him to Holly House quite late at night. We were given directions, let in, a lovely vet checked over the cat and looked for microchip (there was none), clea... Read More
We found a cat in need of some help and took him to Holly House quite late at night. We were given directions, let in, a lovely vet checked over the cat and looked for microchip (there was none), cleaned up a couple of nasty patches and sent us on our way without charging us a penny or seeming put out in any way. That cat now has a home and is much healthier and happier. Thanks Holly House :) Read Less
Emily Brier
30 May 2018
REPORT
Not my usual vet however I needed an appointment for my snake and was offered a consultation within an hour and a half which was helpful with them being a 40 minute drive. Reception staff were very pl... Read More
Not my usual vet however I needed an appointment for my snake and was offered a consultation within an hour and a half which was helpful with them being a 40 minute drive. Reception staff were very pleasant and helpful and the veterinary staff were friendly and knowledgeable. I will be using them again for my exotics despite them being far from the nearest exotic vet to my home. Thanks guys 😁 Read Less
Caroline Cockeram
12 May 2018
REPORT
Our first visit to Holly House and we were very impressed. The vet was excellent, thorough and so kind and gentle with our poorly guinea pig.
Lauren Wells
12 May 2018
REPORT
Fantastic vets for 'small furries', they have seen my hamster twice and always been wonderful. They understand that quality of life is important for all animals no matter how small.
Nesta Thorpe
6 Apr 2018
REPORT
Always a warm welcome from the lovely and knowledgeable staff. The 24 hr emergency service is brilliant I highly recommend this practice.
Wilhelmus Diebels
18 Feb 2018
REPORT
The food here comes in fresh every day. They have all kinds of exotic food that they can do all sorts with which you don't get in any other place. The rates are affordable and fair, the staff is frien... Read More
The food here comes in fresh every day. They have all kinds of exotic food that they can do all sorts with which you don't get in any other place. The rates are affordable and fair, the staff is friendly and professional. Great place, will be visiting again. Read Less
Liz Ryan
16 Feb 2018
REPORT
Holly House has been looking after my cats since it first opened. It's a wonderful place, with skilful, compassionate staff who really care. Special thanks to Sara Ramsey for her loving kindness both ... Read More
Holly House has been looking after my cats since it first opened. It's a wonderful place, with skilful, compassionate staff who really care. Special thanks to Sara Ramsey for her loving kindness both to our beautiful Gazmo, and to us when the time came to let our little cat go. I would recommend anyone to go to Holly House, you won't find a better vet's anywhere. Read Less
Marc Roberts-Allday
26 Jan 2018
REPORT
Good vets and they love our large dogs. Very accommodating with the appointments for them together. Can be a bit pricey with the drug. Check the prescription and sourcing yourself option for some of t... Read More
Good vets and they love our large dogs. Very accommodating with the appointments for them together. Can be a bit pricey with the drug. Check the prescription and sourcing yourself option for some of them it can be cheaper. Read Less
Anthony Moore
31 May 2017
REPORT
Called re: juvenile fox I'd found at side of Gledhow Valley Road. Hadn't been knocked over or anything, just looked dehydrated and confused. At first was told to bring it, but when I asked if ok to ha... Read More
Called re: juvenile fox I'd found at side of Gledhow Valley Road. Hadn't been knocked over or anything, just looked dehydrated and confused. At first was told to bring it, but when I asked if ok to handle wild animal was put onto someone else (more senior) who basically said we're not interested and call RSPCA (who I'd already called). Suppose there's nothing in it () for Holly House.
When calling the emergency number HH had given me and (after 3 mins listening to options an pressing different buttons) the RPSCA weren't interested either, unless I could stay with it. I could touch it's head and it wouldn't move, so it wasn't going anywhere.
It's no wonder people don't stop to help. I should have just carried on driving for all the good it did the fox.
HH are able to look after the animal until the RSPCA pick it up from there. They chose not to.
I picked it up, and moved it into the bushes at the side of the road, and let nature take its course. Read Less
Lauren Smith
24 Apr 2017
REPORT
After my beloved snake was seriously ill they took very good care, of both me and him, and explained options very carefully, ensuring I had all the facts to make informed decisions about his care. Non... Read More
After my beloved snake was seriously ill they took very good care, of both me and him, and explained options very carefully, ensuring I had all the facts to make informed decisions about his care. Non-judgemental over him becoming ill, and very compassionate when he sadly had to be put to sleep, saving my dignity of going out through the back instead of having to walk teary eyed and distressed through the main reception!
I also received a card through the post a few weeks later, offering sympathy and kind words at the loss of a beloved and missed pet. I would certainly be happy to refer and suggest for any sick pet, including exotic animals. Read Less
Mike Proctor
22 Mar 2017
REPORT
Attended a 'dogs' first aid course at Holly House recently. Was free, very interesting and positively delivered. Also didn't finish until almost 9.30pm from an 8pm start, so well done team. Great enth... Read More
Attended a 'dogs' first aid course at Holly House recently. Was free, very interesting and positively delivered. Also didn't finish until almost 9.30pm from an 8pm start, so well done team. Great enthusiasm and commitment, delivering valuable knowledge. Tick VG Read Less
Ronald Coulter
23 Feb 2017
REPORT
Very professional and reassuring at an very difficult time. Explained all procedures and problems that may arise with the care of our very poorly bearded dragon. Sarah Brown was nice and caring offer... Read More
Very professional and reassuring at an very difficult time. Explained all procedures and problems that may arise with the care of our very poorly bearded dragon. Sarah Brown was nice and caring offering all the help she could. Read Less
Julian Rasburn
28 Jan 2017
REPORT
We have been going to Holly House for probably five years now, taking poorly Dumbo Eared Rats or African Pygmy Hedgehogs.
The reception staff and vets are nothing short of phenomenal. They share you... Read More
We have been going to Holly House for probably five years now, taking poorly Dumbo Eared Rats or African Pygmy Hedgehogs.
The reception staff and vets are nothing short of phenomenal. They share your concerns, and do their best to get your beloved friend home quickly.
I cannot recommend Holly House highly enough. We have even taken a sick wild hedgehog they nurtured and sent to the local recuse, and a poorly shrew.
I am praying for good news from vet Sarah today about my in patient, if anyone can save her it will be Sarah. Thanks to night team for looking after Harriet. Vet Heather amazed me with her quick analysis and treatment.
Thank you Holly House!Read Less
Ashera Grande
16 Jan 2017
REPORT
They don't care about your pet, they only care about the money. I understand that vets are a business and do have to make money but if you decide to become a vet I'm sure you have to love animals and ... Read More
They don't care about your pet, they only care about the money. I understand that vets are a business and do have to make money but if you decide to become a vet I'm sure you have to love animals and want to help them first before trying to build up a massive bill and do unnecessary treatments! Read Less
Helen McInnes
14 Jan 2017
REPORT
The emergency treatment my cat received was excellent but expensive - aren't they all !!! The staff were very caring and friendly and our little boy is hopefully on the mend. Our only criticism is med... Read More
The emergency treatment my cat received was excellent but expensive - aren't they all !!! The staff were very caring and friendly and our little boy is hopefully on the mend. Our only criticism is medication to bring home was two days short so that will mean a phone call and trip back tomorrow. Thank you for caring for our precious British blue boy. The receptionist was very professional and accommodating too . Read Less
Freya Svendsen
18 Dec 2016
REPORT
My puppy ate raisins and spent 3 days in Holly House being cared for. He was very well looked after, was bouncy and happy. He loves the nurses and they love him. He gets so much attention and love. Th... Read More
My puppy ate raisins and spent 3 days in Holly House being cared for. He was very well looked after, was bouncy and happy. He loves the nurses and they love him. He gets so much attention and love. The puppy pre school is very good fun and would highly recommend it. My puppy enjoys going to the vets now as it's been a place of enjoyment for him. I'm so happy I found Holly House. Thank you all x Read Less
Amberzine McCracken
18 Dec 2016
REPORT
Fantastic vet with very reasonable prices. We have slightly unusual pets (rats) and they always know their stuff, much more than the other places I tired, which were all about dogs and cats. They have... Read More
Fantastic vet with very reasonable prices. We have slightly unusual pets (rats) and they always know their stuff, much more than the other places I tired, which were all about dogs and cats. They have 24/7 emergency provision when it's needed and I've always had an appointment offered the same or next day when non-emergency. The staff are sensitive, knowledgeable and helpful. Highly recommend. Read Less
Marilouise Bree
7 Dec 2016
REPORT
I have been with Holly House now for 20 years since I got my first dog when I was 13. The attention to detail, the knowledge, the care and love they have given to all my dogs over the years is exempla... Read More
I have been with Holly House now for 20 years since I got my first dog when I was 13. The attention to detail, the knowledge, the care and love they have given to all my dogs over the years is exemplary. Yes, sometimes you are waiting ages in the waiting room for your appointment or for prescriptions but it's a small price to pay for such wonderful, devoted care. I cannot praise them highly enough particularly Ellie and Sara, who spent a huge amount of time talking me through my dogs problems and offering advice on a way forward. Thank you x Read Less
Sharayah Binding
6 Dec 2016
REPORT
The staff are absolutely brilliant and professional. They are able to care for African Pygmy Hedgehogs, and are as knowledgable and caring for these little lovelies as they are with less exotic anima... Read More
The staff are absolutely brilliant and professional. They are able to care for African Pygmy Hedgehogs, and are as knowledgable and caring for these little lovelies as they are with less exotic animals. Prices are fair, and they discuss their prices openly so you're aware of what you'll pay. 5 Stars, and will be returning to their services whenever necessary. Read Less
James Gammage
17 Nov 2016
REPORT
This is an amazing vets.... 1st took my cat here and the care was excellent.... now my dog is registered here. Such lovely friendly staff.... the dog actually loves going here and I wouldn't take her ... Read More
This is an amazing vets.... 1st took my cat here and the care was excellent.... now my dog is registered here. Such lovely friendly staff.... the dog actually loves going here and I wouldn't take her anywhere else Read Less
Pete Schofield
16 Oct 2016
REPORT
I honestly can't recommend Holly House highly enough. Barney has been registered with them for over 2 years now and every time we go they are just lovely.
Mary Barker-Read
30 Aug 2016
REPORT
I cannot praise Holly House enough, from reception staff through to the vets they are all great people with a brilliant attitude to pets and their owners. I have had to make frequent visits recently d... Read More
I cannot praise Holly House enough, from reception staff through to the vets they are all great people with a brilliant attitude to pets and their owners. I have had to make frequent visits recently due to my cat having a chronic illness which has acute flare ups. We usually see Heather the vet and she is so gentle with my cat and so caring, I know he is safe in her, or any of the vets hands. The reception and admin staff deal direct with my insurance company so all I have to do is pay the excess. Thank you Holly House Read Less
Pat Hudson
15 Aug 2016
REPORT
Hello Holly House. Are you doing the tortoise check club this year? I am eager to come to this one as i was unable to come last year. Please can you let us know as soon as possible as i have to arran... Read More
Hello Holly House. Are you doing the tortoise check club this year? I am eager to come to this one as i was unable to come last year. Please can you let us know as soon as possible as i have to arrange time off work. Thankyou. Read Less
Robert William Huggins
17 Jul 2016
REPORT
Nearly a year back I had a very poorly horsfield tortoise named pepper,"my profile picture" she was only 30g and 2years young and had a very large bladder stone. She made it through the operation but... Read More
Nearly a year back I had a very poorly horsfield tortoise named pepper,"my profile picture" she was only 30g and 2years young and had a very large bladder stone. She made it through the operation but sadly she passed away 6 days later as she was just too weak. The whole holly house team was amazingly kind to me and my family and did brilliant by my pepper, thank you Sarah for looking after Pepper during her final hours, and a huge huge thank you to Ellie You gave me understanding, and the care you showed is heart warming! The card you got me was touching. Thank you all soo much. Anyone that has a poorly tortoise/reptile please take them to Holly House Veterinary Hospital, such experience and knowledge, but also understanding and caring :) Read Less
Shirley Benedict
17 Feb 2016
REPORT
I would like to thank all the staff and particularly Sarah Green the vet for her treatment,care and rapid response to my queries when treating my sick tortoise. I would not hesitate to recommend Holly... Read More
I would like to thank all the staff and particularly Sarah Green the vet for her treatment,care and rapid response to my queries when treating my sick tortoise. I would not hesitate to recommend Holly House to anyone.Read Less
Carolyn Young
29 Jan 2016
REPORT
Amazing, having visited two different vets previously I was hopeless, I thought it was the last stop for my Piggy, Ellie has been amazing and my Ron is on the right track and not suffering from what w... Read More
Amazing, having visited two different vets previously I was hopeless, I thought it was the last stop for my Piggy, Ellie has been amazing and my Ron is on the right track and not suffering from what was originally diagnosed.
I cannot praise them enough, compassionate and understanding. Although it takes me two buses to to get there the trip is worth it, the knowledge they have for small critter is fantastic. Read Less
linda schofield
19 Jan 2016
REPORT
Always at the end of the phone when you need them, from reception staff, nurses and vets all brilliant and the care they give to the animals is brilliant
Jean Plan
9 Jan 2016
REPORT
Quite amazing care for Whisper! Having a dog who has been attacked (3x!) can be a challenge when he's faced with new & strange circumstances, but the planning and thoughtful management of his operatio... Read More
Quite amazing care for Whisper! Having a dog who has been attacked (3x!) can be a challenge when he's faced with new & strange circumstances, but the planning and thoughtful management of his operation yesterday by Nina and the lovely nurses was absolutely outstanding. Thank you so much for your patience and excellent care. Read Less
Kirsten Battle
8 Jan 2016
REPORT
All the staff have lots of time for everyone (both human and four pawed), explain everything and make sure everyone is happy :) Also cost less than vets4pets!
Michael W.
28 Sep 2013
REPORT
The staff at holly house have kept our cats healthy for over thirty yearsAlthough we no longer live particularly close to ls17 we still make the trip to them as it's worth the journey. They have nurse... Read More
The staff at holly house have kept our cats healthy for over thirty yearsAlthough we no longer live particularly close to ls17 we still make the trip to them as it's worth the journey. They have nursed two of our cats through leukemia and renal failure and showed both amazing professionalism and great heart when the end finally came. Vets bills are expensive as is any type of private medicine. I was appalled by the review that claimed hollyhouse "ripped them off". If you are concerned about potential bills, either don't get the pet or take out insurance. Read Less
Eve A.
25 Sep 2013
REPORT
The worst vets I have ever dealt with. They don't care about pet's wellbeing at all... all they want is the money. I have dealt with them over the course of a year with two different cats. They milked... Read More
The worst vets I have ever dealt with. They don't care about pet's wellbeing at all... all they want is the money. I have dealt with them over the course of a year with two different cats. They milked me for money creating conditions that weren't there to get them treated and when my cats actually needed treatment they pretended it's nothing until it got so bad that that the treatment cost fortune. Avoid at any cost. Read Less
Rachel G.
2 Mar 2010
REPORT
I wish my doctors were as good as this vets and by the wall of thank you cards in the reception I don't think I am the only one to feel this way. Having two cats, trips to the vets are unavoidable and... Read More
I wish my doctors were as good as this vets and by the wall of thank you cards in the reception I don't think I am the only one to feel this way. Having two cats, trips to the vets are unavoidable and my cats have got themselves into quite a few scrapes over the years. Lucky then that you can get an appointment that day if it's serious and they are open on Sundays as well. Having a sick animal can be very stressful, knowing that your pet is getting the best care and attention is extremely comforting. Every member of staff is friendly, helpful and warm. One of my cats was extremely ill and the compassion they showed was second to none, they kept us informed at every turn and made a horrible experience as pleasant as it could be. I would recommend these vets to any pet owner in Leeds. They have a vet that specialises in exotic pets so snakes and turtles welcome! Read Less
RCVS Accredited Small Animal Veterinary Hospital Our Client Charter: We will always greet you and your pet with a smile. We will always treat your pet as if it were our own, with total care and attention. You will only ever be seen by fully qualified vets and trained nurses using the most suitable equipment and medicines available. In the consultation room we will always listen to you to understand the nature of your concerns and explain the treatment options available to you. We will endeavour to discuss any costs with you before they arise. We will regularly seek your feedback to try and improve our service to you.
The most rudest rip off merchants I have ever met,cold unhelpful layers. Keep putting the price of tablets up are very, very rude the receptionist has put the phone down on me this evening after lying... Read More
The most rudest rip off merchants I have ever met,cold unhelpful layers. Keep putting the price of tablets up are very, very rude the receptionist has put the phone down on me this evening after lying to me saying earlier on in the conversation she heard the other receptionist say she would give me a refund for the tablets they have ripped me off for. Tried to charge me for tablets my old dog didn't need. Stay clear very rude, un helpful bad customer service cannot talk to a manager have to told to write a letter even, though my issue is now, today. I'm shocked at how this vets, have treated me so rude putting the phone down on a customer!!! This is the last of many many problems with them I shall now find my self a decent vets who appreciates my custom!!!!!! Read Less
Diane L.
11 Jun 2019
REPORT
☆☆☆☆☆
REPORT
Are you kidding! These 'vets' and I use the term loosely should be shut down! If you want you beloved pet to have the best care when they need it the most then DONT take it to Holly House of Horror... Read More
Are you kidding! These 'vets' and I use the term loosely should be shut down! If you want you beloved pet to have the best care when they need it the most then DONT take it to Holly House of Horrors! They care nothing for your distress unless of course you're willing to pay ££££s avoid! Please don't take your pet there Read Less
Jennifer Cantrell
26 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Excellent Vets- great advice and treatment for your animal, genuinely caring staff. Great over the phone assistance and advice if you're unsure if you need to bring your animal in and also 24/7 emerge... Read More
Excellent Vets- great advice and treatment for your animal, genuinely caring staff. Great over the phone assistance and advice if you're unsure if you need to bring your animal in and also 24/7 emergency service. Great support with things such as behavioural services and just attended a great first aid course for pets. Their pet health club is also great value for money. Can't recommend enough. Read Less
Hayley Durrant
21 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Excellent vets with great 24 hour emergency services. Highly recommend this practice and the vets. Saved my guinea pigs a few times. They are great at dealing with exotic pets.
Scott Penn
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
We found a cat in need of some help and took him to Holly House quite late at night. We were given directions, let in, a lovely vet checked over the cat and looked for microchip (there was none), clea... Read More
We found a cat in need of some help and took him to Holly House quite late at night. We were given directions, let in, a lovely vet checked over the cat and looked for microchip (there was none), cleaned up a couple of nasty patches and sent us on our way without charging us a penny or seeming put out in any way. That cat now has a home and is much healthier and happier. Thanks Holly House :) Read Less
Emily Brier
30 May 2018
REPORT
☆☆☆☆☆
REPORT
Not my usual vet however I needed an appointment for my snake and was offered a consultation within an hour and a half which was helpful with them being a 40 minute drive. Reception staff were very pl... Read More
Not my usual vet however I needed an appointment for my snake and was offered a consultation within an hour and a half which was helpful with them being a 40 minute drive. Reception staff were very pleasant and helpful and the veterinary staff were friendly and knowledgeable. I will be using them again for my exotics despite them being far from the nearest exotic vet to my home. Thanks guys 😁 Read Less
Caroline Cockeram
12 May 2018
REPORT
☆☆☆☆☆
REPORT
Our first visit to Holly House and we were very impressed. The vet was excellent, thorough and so kind and gentle with our poorly guinea pig.
Lauren Wells
12 May 2018
REPORT
☆☆☆☆☆
REPORT
Fantastic vets for 'small furries', they have seen my hamster twice and always been wonderful. They understand that quality of life is important for all animals no matter how small.
Nesta Thorpe
6 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Always a warm welcome from the lovely and knowledgeable staff. The 24 hr emergency service is brilliant I highly recommend this practice.
Wilhelmus Diebels
18 Feb 2018
REPORT
☆☆☆☆☆
REPORT
The food here comes in fresh every day. They have all kinds of exotic food that they can do all sorts with which you don't get in any other place. The rates are affordable and fair, the staff is frien... Read More
The food here comes in fresh every day. They have all kinds of exotic food that they can do all sorts with which you don't get in any other place. The rates are affordable and fair, the staff is friendly and professional. Great place, will be visiting again. Read Less
Liz Ryan
16 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Holly House has been looking after my cats since it first opened. It's a wonderful place, with skilful, compassionate staff who really care. Special thanks to Sara Ramsey for her loving kindness both ... Read More
Holly House has been looking after my cats since it first opened. It's a wonderful place, with skilful, compassionate staff who really care. Special thanks to Sara Ramsey for her loving kindness both to our beautiful Gazmo, and to us when the time came to let our little cat go. I would recommend anyone to go to Holly House, you won't find a better vet's anywhere. Read Less
Marc Roberts-Allday
26 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Good vets and they love our large dogs. Very accommodating with the appointments for them together. Can be a bit pricey with the drug. Check the prescription and sourcing yourself option for some of t... Read More
Good vets and they love our large dogs. Very accommodating with the appointments for them together. Can be a bit pricey with the drug. Check the prescription and sourcing yourself option for some of them it can be cheaper. Read Less
Anthony Moore
31 May 2017
REPORT
☆☆☆☆☆
REPORT
Called re: juvenile fox I'd found at side of Gledhow Valley Road. Hadn't been knocked over or anything, just looked dehydrated and confused. At first was told to bring it, but when I asked if ok to ha... Read More
Called re: juvenile fox I'd found at side of Gledhow Valley Road. Hadn't been knocked over or anything, just looked dehydrated and confused. At first was told to bring it, but when I asked if ok to handle wild animal was put onto someone else (more senior) who basically said we're not interested and call RSPCA (who I'd already called). Suppose there's nothing in it () for Holly House.
When calling the emergency number HH had given me and (after 3 mins listening to options an pressing different buttons) the RPSCA weren't interested either, unless I could stay with it. I could touch it's head and it wouldn't move, so it wasn't going anywhere.
It's no wonder people don't stop to help. I should have just carried on driving for all the good it did the fox.
HH are able to look after the animal until the RSPCA pick it up from there. They chose not to.
I picked it up, and moved it into the bushes at the side of the road, and let nature take its course. Read Less
Lauren Smith
24 Apr 2017
REPORT
☆☆☆☆☆
REPORT
After my beloved snake was seriously ill they took very good care, of both me and him, and explained options very carefully, ensuring I had all the facts to make informed decisions about his care. Non... Read More
After my beloved snake was seriously ill they took very good care, of both me and him, and explained options very carefully, ensuring I had all the facts to make informed decisions about his care. Non-judgemental over him becoming ill, and very compassionate when he sadly had to be put to sleep, saving my dignity of going out through the back instead of having to walk teary eyed and distressed through the main reception!
I also received a card through the post a few weeks later, offering sympathy and kind words at the loss of a beloved and missed pet. I would certainly be happy to refer and suggest for any sick pet, including exotic animals. Read Less
Mike Proctor
22 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Attended a 'dogs' first aid course at Holly House recently. Was free, very interesting and positively delivered. Also didn't finish until almost 9.30pm from an 8pm start, so well done team. Great enth... Read More
Attended a 'dogs' first aid course at Holly House recently. Was free, very interesting and positively delivered. Also didn't finish until almost 9.30pm from an 8pm start, so well done team. Great enthusiasm and commitment, delivering valuable knowledge. Tick VG Read Less
Ronald Coulter
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Very professional and reassuring at an very difficult time. Explained all procedures and problems that may arise with the care of our very poorly bearded dragon. Sarah Brown was nice and caring offer... Read More
Very professional and reassuring at an very difficult time. Explained all procedures and problems that may arise with the care of our very poorly bearded dragon. Sarah Brown was nice and caring offering all the help she could. Read Less
Julian Rasburn
28 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We have been going to Holly House for probably five years now, taking poorly Dumbo Eared Rats or African Pygmy Hedgehogs.
The reception staff and vets are nothing short of phenomenal. They share you... Read More
We have been going to Holly House for probably five years now, taking poorly Dumbo Eared Rats or African Pygmy Hedgehogs.
The reception staff and vets are nothing short of phenomenal. They share your concerns, and do their best to get your beloved friend home quickly.
I cannot recommend Holly House highly enough. We have even taken a sick wild hedgehog they nurtured and sent to the local recuse, and a poorly shrew.
I am praying for good news from vet Sarah today about my in patient, if anyone can save her it will be Sarah. Thanks to night team for looking after Harriet. Vet Heather amazed me with her quick analysis and treatment.
Thank you Holly House!Read Less
Ashera Grande
16 Jan 2017
REPORT
☆☆☆☆☆
REPORT
They don't care about your pet, they only care about the money. I understand that vets are a business and do have to make money but if you decide to become a vet I'm sure you have to love animals and ... Read More
They don't care about your pet, they only care about the money. I understand that vets are a business and do have to make money but if you decide to become a vet I'm sure you have to love animals and want to help them first before trying to build up a massive bill and do unnecessary treatments! Read Less
Helen McInnes
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
The emergency treatment my cat received was excellent but expensive - aren't they all !!! The staff were very caring and friendly and our little boy is hopefully on the mend. Our only criticism is med... Read More
The emergency treatment my cat received was excellent but expensive - aren't they all !!! The staff were very caring and friendly and our little boy is hopefully on the mend. Our only criticism is medication to bring home was two days short so that will mean a phone call and trip back tomorrow. Thank you for caring for our precious British blue boy. The receptionist was very professional and accommodating too . Read Less
Freya Svendsen
18 Dec 2016
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☆☆☆☆☆
REPORT
My puppy ate raisins and spent 3 days in Holly House being cared for. He was very well looked after, was bouncy and happy. He loves the nurses and they love him. He gets so much attention and love. Th... Read More
My puppy ate raisins and spent 3 days in Holly House being cared for. He was very well looked after, was bouncy and happy. He loves the nurses and they love him. He gets so much attention and love. The puppy pre school is very good fun and would highly recommend it. My puppy enjoys going to the vets now as it's been a place of enjoyment for him. I'm so happy I found Holly House. Thank you all x Read Less
Amberzine McCracken
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic vet with very reasonable prices. We have slightly unusual pets (rats) and they always know their stuff, much more than the other places I tired, which were all about dogs and cats. They have... Read More
Fantastic vet with very reasonable prices. We have slightly unusual pets (rats) and they always know their stuff, much more than the other places I tired, which were all about dogs and cats. They have 24/7 emergency provision when it's needed and I've always had an appointment offered the same or next day when non-emergency. The staff are sensitive, knowledgeable and helpful. Highly recommend. Read Less
Marilouise Bree
7 Dec 2016
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☆☆☆☆☆
REPORT
I have been with Holly House now for 20 years since I got my first dog when I was 13. The attention to detail, the knowledge, the care and love they have given to all my dogs over the years is exempla... Read More
I have been with Holly House now for 20 years since I got my first dog when I was 13. The attention to detail, the knowledge, the care and love they have given to all my dogs over the years is exemplary. Yes, sometimes you are waiting ages in the waiting room for your appointment or for prescriptions but it's a small price to pay for such wonderful, devoted care. I cannot praise them highly enough particularly Ellie and Sara, who spent a huge amount of time talking me through my dogs problems and offering advice on a way forward. Thank you x Read Less
Sharayah Binding
6 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The staff are absolutely brilliant and professional. They are able to care for African Pygmy Hedgehogs, and are as knowledgable and caring for these little lovelies as they are with less exotic anima... Read More
The staff are absolutely brilliant and professional. They are able to care for African Pygmy Hedgehogs, and are as knowledgable and caring for these little lovelies as they are with less exotic animals. Prices are fair, and they discuss their prices openly so you're aware of what you'll pay. 5 Stars, and will be returning to their services whenever necessary. Read Less
James Gammage
17 Nov 2016
REPORT
☆☆☆☆☆
REPORT
This is an amazing vets.... 1st took my cat here and the care was excellent.... now my dog is registered here. Such lovely friendly staff.... the dog actually loves going here and I wouldn't take her ... Read More
This is an amazing vets.... 1st took my cat here and the care was excellent.... now my dog is registered here. Such lovely friendly staff.... the dog actually loves going here and I wouldn't take her anywhere else Read Less
Pete Schofield
16 Oct 2016
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☆☆☆☆☆
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I honestly can't recommend Holly House highly enough. Barney has been registered with them for over 2 years now and every time we go they are just lovely.
Mary Barker-Read
30 Aug 2016
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☆☆☆☆☆
REPORT
I cannot praise Holly House enough, from reception staff through to the vets they are all great people with a brilliant attitude to pets and their owners. I have had to make frequent visits recently d... Read More
I cannot praise Holly House enough, from reception staff through to the vets they are all great people with a brilliant attitude to pets and their owners. I have had to make frequent visits recently due to my cat having a chronic illness which has acute flare ups. We usually see Heather the vet and she is so gentle with my cat and so caring, I know he is safe in her, or any of the vets hands. The reception and admin staff deal direct with my insurance company so all I have to do is pay the excess. Thank you Holly House Read Less
Pat Hudson
15 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Hello Holly House. Are you doing the tortoise check club this year? I am eager to come to this one as i was unable to come last year. Please can you let us know as soon as possible as i have to arran... Read More
Hello Holly House. Are you doing the tortoise check club this year? I am eager to come to this one as i was unable to come last year. Please can you let us know as soon as possible as i have to arrange time off work. Thankyou. Read Less
Robert William Huggins
17 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Nearly a year back I had a very poorly horsfield tortoise named pepper,"my profile picture" she was only 30g and 2years young and had a very large bladder stone. She made it through the operation but... Read More
Nearly a year back I had a very poorly horsfield tortoise named pepper,"my profile picture" she was only 30g and 2years young and had a very large bladder stone. She made it through the operation but sadly she passed away 6 days later as she was just too weak. The whole holly house team was amazingly kind to me and my family and did brilliant by my pepper, thank you Sarah for looking after Pepper during her final hours, and a huge huge thank you to Ellie You gave me understanding, and the care you showed is heart warming! The card you got me was touching. Thank you all soo much. Anyone that has a poorly tortoise/reptile please take them to Holly House Veterinary Hospital, such experience and knowledge, but also understanding and caring :) Read Less
Shirley Benedict
17 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I would like to thank all the staff and particularly Sarah Green the vet for her treatment,care and rapid response to my queries when treating my sick tortoise. I would not hesitate to recommend Holly... Read More
I would like to thank all the staff and particularly Sarah Green the vet for her treatment,care and rapid response to my queries when treating my sick tortoise. I would not hesitate to recommend Holly House to anyone.Read Less
Carolyn Young
29 Jan 2016
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☆☆☆☆☆
REPORT
Amazing, having visited two different vets previously I was hopeless, I thought it was the last stop for my Piggy, Ellie has been amazing and my Ron is on the right track and not suffering from what w... Read More
Amazing, having visited two different vets previously I was hopeless, I thought it was the last stop for my Piggy, Ellie has been amazing and my Ron is on the right track and not suffering from what was originally diagnosed.
I cannot praise them enough, compassionate and understanding. Although it takes me two buses to to get there the trip is worth it, the knowledge they have for small critter is fantastic. Read Less
linda schofield
19 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Always at the end of the phone when you need them, from reception staff, nurses and vets all brilliant and the care they give to the animals is brilliant
Jean Plan
9 Jan 2016
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☆☆☆☆☆
REPORT
Quite amazing care for Whisper! Having a dog who has been attacked (3x!) can be a challenge when he's faced with new & strange circumstances, but the planning and thoughtful management of his operatio... Read More
Quite amazing care for Whisper! Having a dog who has been attacked (3x!) can be a challenge when he's faced with new & strange circumstances, but the planning and thoughtful management of his operation yesterday by Nina and the lovely nurses was absolutely outstanding. Thank you so much for your patience and excellent care. Read Less
Kirsten Battle
8 Jan 2016
REPORT
☆☆☆☆☆
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All the staff have lots of time for everyone (both human and four pawed), explain everything and make sure everyone is happy :) Also cost less than vets4pets!
Michael W.
28 Sep 2013
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☆☆☆☆☆
REPORT
The staff at holly house have kept our cats healthy for over thirty yearsAlthough we no longer live particularly close to ls17 we still make the trip to them as it's worth the journey. They have nurse... Read More
The staff at holly house have kept our cats healthy for over thirty yearsAlthough we no longer live particularly close to ls17 we still make the trip to them as it's worth the journey. They have nursed two of our cats through leukemia and renal failure and showed both amazing professionalism and great heart when the end finally came. Vets bills are expensive as is any type of private medicine. I was appalled by the review that claimed hollyhouse "ripped them off". If you are concerned about potential bills, either don't get the pet or take out insurance. Read Less
Eve A.
25 Sep 2013
REPORT
☆☆☆☆☆
REPORT
The worst vets I have ever dealt with. They don't care about pet's wellbeing at all... all they want is the money. I have dealt with them over the course of a year with two different cats. They milked... Read More
The worst vets I have ever dealt with. They don't care about pet's wellbeing at all... all they want is the money. I have dealt with them over the course of a year with two different cats. They milked me for money creating conditions that weren't there to get them treated and when my cats actually needed treatment they pretended it's nothing until it got so bad that that the treatment cost fortune. Avoid at any cost. Read Less
Rachel G.
2 Mar 2010
REPORT
☆☆☆☆☆
REPORT
I wish my doctors were as good as this vets and by the wall of thank you cards in the reception I don't think I am the only one to feel this way. Having two cats, trips to the vets are unavoidable and... Read More
I wish my doctors were as good as this vets and by the wall of thank you cards in the reception I don't think I am the only one to feel this way. Having two cats, trips to the vets are unavoidable and my cats have got themselves into quite a few scrapes over the years. Lucky then that you can get an appointment that day if it's serious and they are open on Sundays as well. Having a sick animal can be very stressful, knowing that your pet is getting the best care and attention is extremely comforting. Every member of staff is friendly, helpful and warm. One of my cats was extremely ill and the compassion they showed was second to none, they kept us informed at every turn and made a horrible experience as pleasant as it could be. I would recommend these vets to any pet owner in Leeds. They have a vet that specialises in exotic pets so snakes and turtles welcome! Read Less