Chantry Vets Surgery Wakefield
Wakefield, West Yorkshire
General Info
Chantry Vets Surgery Wakefield stands as a well-known establishment where local animal enthusiasts find their veterinary assistance. The clinic's position within West Yorkshire enables pet owners from surrounding areas to obtain regular veterinary services. Services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. Chantry Vets Surgery Wakefield establishes an organized tranquil environment that reduces stress levels for both pets and their owners. Throughout Wakefield the veterinary team manages diverse medical requirements including dermatological conditions, dental problems, and mobility issues. The clinic demonstrates expertise in handling immediate health issues such as infections and digestive disturbances alongside its routine wellness visits and preventive care programs. Families in West Yorkshire frequently depend upon Chantry Vets Surgery Wakefield during their attempts to understand complex diagnoses and provide care for senior pets with chronic illnesses. Visitors frequently discuss the clinic’s communication style which stands out as clear, kind and comprehensible. Pet owners gain assurance through their choices regarding animal care. A multitude of clients continues to return over extended periods, referencing the consistent service quality and their developed trust through long-term interaction. The staff's expertise in both fundamental and intricate veterinary subjects enables them to effectively direct long-term care. Chantry Vets Surgery Wakefield experiences ongoing expansion because pet owners either relocate to the Wakefield area or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible ownership together with attentive animal care. West Yorkshire's established veterinary practices continue to serve as dependable options for those needing routine care and emergency attention. Wakefield inhabitants together with those from adjacent West Yorkshire regions frequently express gratitude for the proximity of Chantry Vets Surgery Wakefield. The necessity for clear, compassionate, and consistent veterinary service persists across the spectrum from new pet owners seeking advice to longtime clients managing special conditions. This practice performs its fundamental community function through such activities.
Team
Victoria Lee
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Emma
17 Feb 2022
REPORT
Will always use Chantry. The Wakefield surgery is really nice and fresh, staff always helpful and Birgit and Jordan have both been wonderful when I've been recently with my poorly boy. Thank you :)
Steve
17 Feb 2022
REPORT
My cat saw the vet on time and I've arranged to claaim direct on my pet insurance without having to pay extra like my last vet. Really helpful, thank you.
Jenny
17 Feb 2022
REPORT
Very helpful when I needed a quick appointment.
Richard Everett
6 Sep 2021
REPORT
Really nice team of people that provide great care for my dog. Would highly recommend them for your pet!
Megan Everett
6 Sep 2021
REPORT
Wouldn't take my pets anywhere else, the team of vets and nurses are always wonderful with my dog and the admin team more than helpful whenever we have paperwork for insurance to organise.
Peter Daniels
3 Sep 2021
REPORT
Very helpful with my insurance, wrote a letter to support my claim and got me a settlement. Thanks for all your help.
w Jackson
3 Sep 2021
REPORT
Lovely vets, nurses and receptionists, so helpful everytime I visit.
Wendy
3 Sep 2021
REPORT
So helpful and caring with my cats. thank you
Kate
3 Sep 2021
REPORT
Thank you for all that you do :)
James
3 Sep 2021
REPORT
Great team and treatment for my pets
Dan Swift
3 Sep 2021
REPORT
Great service
R Meakin
3 Sep 2021
REPORT
My dog is so naughty when he visits and they are really patient with him. It's been really busy lately when ordering his medications but their new prescriptions ordering service is great, Lauren does...
My dog is so naughty when he visits and they are really patient with him. It's been really busy lately when ordering his medications but their new prescriptions ordering service is great, Lauren does a fab job!
E Lockwood
3 Sep 2021
REPORT
Have visited the Alverthorpe Hospital and Castleford branch with many pets over the years. Can't fault the teams at both practices, always helpful and caring towards my pets.
R Watson
3 Sep 2021
REPORT
My dog regularly visits the Alverthorpe Hospital and has a complex liver condition. Exemplary care and amazing vets and nurses. Thank you!
Response from Chantry Vets
3 Sep 2021
Thank you so much for the kind review from all at Chantry Vets
Lisa Jackson
3 Sep 2021
REPORT
Always so gentle with my elderly cat. He needs medications and multiple blood tests throughout the year and the nurses and vets are always helpful. I do direct claims with my insurance which is easi...
Always so gentle with my elderly cat. He needs medications and multiple blood tests throughout the year and the nurses and vets are always helpful. I do direct claims with my insurance which is easier for me and I just pay my insurance excess. The Wakefield practice is always lovely and clean and they have lots of parking outside.
Response from Chantry Vets
3 Sep 2021
Thank you so much for the kind review from all at Chantry Vets
Lee drake
3 Sep 2021
REPORT
Helped with my insurance claims, claimed direct so I didn't have to pay up front. Helpful and patient with my dog who can be really difficult, can't fault.
Response from Chantry Vets
3 Sep 2021
Thank you so much for the kind review from all at Chantry Vets
Sam Straker
23 Aug 2021
REPORT
Beware.
Some drugs are marked up by over 100% and my insurance company disputed this, leaving me a with remaining balance that insurance wouldn’t pay out on.
They also stopped doing direct claims wit...
Beware.
Some drugs are marked up by over 100% and my insurance company disputed this, leaving me a with remaining balance that insurance wouldn’t pay out on.
They also stopped doing direct claims with my insurer and failed to inform me before the consultation despite being told it was going through the insurance upon booking. They then told me I had to find £900 to pay for the operation up front and claim through insurance and when I declined, they still charged me the consultation fee. Poor communication and customer service. I no longer use this vets.
Response from Chantry Vets
3 Sep 2021
Hi Sam, We're sorry that you have been disappointed with the service received. Unfortunately we can't help when insurance make these deductions, or confirm where they get their information on prices. I can confirm that having checked your clinical records, the medication deductions made for £2.84 was for medication that did definitely not have 100% mark up on. VAT is however applicable at the standard rate and for all medications we charge a dispensing fee, which represents the costs involved in storing and prescribing regulated prescription medications. As insurers often lump all this into the 'mark up' category it can be misleading.
With regards to your insurer unfortunately since September last year we experienced severe delays with payments (6-7 months to settle, so outside of out terms and conditions of our claim direct facility), in addition they stopped answering phone calls so we were unable to perform the in house checks required for claim direct. Whilst as a practice we actively promote responsible pet ownership and pet insurance as a part of that, we also take extra steps to remove boundaries to care by allowing a claim direct facility subject to approval. Unfortunately as we have been unable to secure information required to enable claim direct and untenable delays with direct payments we removed the claim direct facility for this individual insurer. This was not done without careful consideration but unfortunately we were not left with any other options. Should your insurer improve their current procedures, we would be happy to look at this again.
Although you mentioned concerns about your consultation as under your excess, you can still claim for this and it will be added to any further claims for the same condition. To process this we would need a claim form made payable to yourself.
We are sorry that you remain dissatisfied and trust you and your pets are doing well.
Kindest regards
Victoria, Chantry Vets
Viking
30 Jul 2021
REPORT
Very disappointed, i had a annual jab booked and kennel Cough for 29th Aug, just been told the surgery will be closed book another date? You gave me the date in the first place. I cant get to speak to...
Very disappointed, i had a annual jab booked and kennel Cough for 29th Aug, just been told the surgery will be closed book another date? You gave me the date in the first place. I cant get to speak to anyone as youv'e no staff. Im trying elsewhere now, been with you thick and thin, two dogs 18 years, this is the last straw.
Response from Chantry Vets
30 Jul 2021
Hello,
We are very sorry that we had to close the Normanton site with little notice due to the hospitalisation of a team member. Unfortunately these circumstances are beyond our control. We had a fully booked clinic and tried to contact all appointments to advise we were unable to proceed as planned. Whilst we are sorry for the inconvenience we would ask for your help and understanding during this worrying time. Like all local veterinary surgeries we are currently experiencing a huge spike in demand for veterinary services and we are trying our best to service the needs of all our customers and those who require emergency services that cannot be seen by their normal veterinary clinic. We appreciate our telephones lines are incredibly busy at present and we have put measures in place to offer email contacts through [email protected]. Our teams are working incredibly hard, with depleted numbers due to track and trace isolations and other factors. Thank you for your understanding.
Melanie
19 Feb 2021
REPORT
Poor service,this is even before lockdown.
Whenever we have requested our repeat perceptions, they are always late, we get asked which branch we would like to collect from, however when we get the c...
Poor service,this is even before lockdown.
Whenever we have requested our repeat perceptions, they are always late, we get asked which branch we would like to collect from, however when we get the call ( or should i say when we chase it up) its always to collect from another branch.
darren medlock
21 Jun 2018
REPORT
There good with your pets and treat you well
Stacie Eriksson
13 Mar 2018
REPORT
I absolutely adore Pilar, the vet at Wakefield branch. She is thorough and gentle; obviously a dog lover, which was not the case at the chain vets inside the vet department store down the road. I don'...
I absolutely adore Pilar, the vet at Wakefield branch. She is thorough and gentle; obviously a dog lover, which was not the case at the chain vets inside the vet department store down the road. I don't feel pressured at Chantry, I feel like they want the best for both me and my dog. Pilar thoroughly examined my dog, which I didn't get in the initial examination at the aforementioned chain vet even though I paid or it.
Chantry even offered me the exact medication I requested because I know it's cheaper than the ones offered by V4P (which they flatly refused to offer me, because they consider them 'old fashioned'). I love this vets, will definitely continue coming here.
Kath Darbyshire
4 Nov 2017
REPORT
Excellent vet and staff here Pilar so good with animals very understanding vet thanks from Molly and owner
joe helliwell
1 Aug 2017
REPORT
Fantastic vets, friendly and knowledgeable. Would highly recommend.
martin sykes
9 Jul 2017
REPORT
Very good friendly staff who actually remember and care and lookafter our kittens since birth / now cats, thank you.
Luke Pearce
19 Apr 2017
REPORT
Very compassionate about animals and very helpful with my animal
Chris Beaumont
19 Apr 2017
REPORT
Lovely vets and nurses. They were very helpful and caring at a stressful time.
Julie Grimes
30 Oct 2016
REPORT
really crappy vets dog went in needing stitches and my dog died , he was perfectly fine before he went in. after over 1000 of my money and a waste of my time my poor dog got put to sleep
do not use ...
really crappy vets dog went in needing stitches and my dog died , he was perfectly fine before he went in. after over 1000 of my money and a waste of my time my poor dog got put to sleep
do not use these vets .
Gemma S.
20 Sep 2016
REPORT
Horrendous vets. Had 4 days of pure Hell. Had to go to another vets in the end as i was not prepared to pay another penny to them, and still had a poorly dog after they said that she needed more treat...
Horrendous vets. Had 4 days of pure Hell. Had to go to another vets in the end as i was not prepared to pay another penny to them, and still had a poorly dog after they said that she needed more treatment after being spayed/pyo surgery and having her anal glands expressed. Payed not far off £1000 and in 48 hours i had to find that money otherwise i got advised i would have to have my dog put to sleep. Customer service is shocking if you ever have to make a complaint with this vets you will understand. Also you can not review there Facebook page and it took 4 days to get my bill and even longer to get my clinical notes? Then to add a final insult offered to give me £2 credit and said that they had worked my bill out incorrect? * ( from my working out was not) .
Judith MacInnes
12 Sep 2016
REPORT
Great vet, family run business.
melanie scargill
16 Jul 2016
REPORT
I can't recommend Chantry Vets in Alverthorpe enough. We have a 3 year old dog who is our best friend & companion.
Unfortunately, he is also a rather poorly dog and has to go to the vets on a regular...
I can't recommend Chantry Vets in Alverthorpe enough. We have a 3 year old dog who is our best friend & companion.
Unfortunately, he is also a rather poorly dog and has to go to the vets on a regular basis.
The vet we see (Lisa) is fantastic! You can tell she loves her job and is brilliant with our some what unsociable dog.
Lisa explains everything you need to know, and advises on the best treatment our little boy needs.
She is always honest with us in regard to what's happening with our dog and what further treatment he needs as and when the time comes.
I can't express enough what an amazing vet Lisa is and how impressed I am with the service we receive there.
Keep up the good work Alverthorpe Branch! xxxxxx
Leah Doig
14 Jun 2016
REPORT
Completely money orientated, lack of compassion. Stole two blankets from my cat who was put down, one 25 years old and greatly sentimental. Never returned. Changed vets and would never recommend.
Naomi Golesworthy
8 Mar 2016
REPORT
My dad has his dog put to sleep here a number of years ago... Without advising him what to expect, or even explaining the procedure to him... Whilst my dad was busy signing the paperwork (the only inf...
My dad has his dog put to sleep here a number of years ago... Without advising him what to expect, or even explaining the procedure to him... Whilst my dad was busy signing the paperwork (the only information he was given!) he turned around to find the vet had already euthanized his dog without even giving him any warning!!! My dad was devastated. Totally disgusting practice. You should be shut down and banned from working with animals... or even people for that matter.
David Sagstad
29 Dec 2015
REPORT
I put my cat in for an operation. Quoted 250 to 500. Got a courtesy call that it would be the upper end of 500.
Turned up and suddenly they were charging 880!!! Be very careful with these guys.
A Google User
28 Apr 2010
REPORT
Great experience.Yesterday my cat was hit by a car and I had to rush her throught to Chantry's Vets Gill's Yard surgery.They immediately took care of her and sorted out her broken leg and kept her in ...
Great experience.Yesterday my cat was hit by a car and I had to rush her throught to Chantry's Vets Gill's Yard surgery.They immediately took care of her and sorted out her broken leg and kept her in hospital for few days.I also was asked to pay only my excess on insurance and they then claimed directly form the insurance company-great relief on finances.All staff are very genuinely friendly and there is a very pleasent feel to the place (as far as vet practices go).
Very highly recommended!!!
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Book an Appointment
Online booking unavailable
Please call
+44 1924 376858
FAQs
Where is Chantry Vets Surgery Wakefield located?
Chantry Vets Surgery Wakefield is located at 71c Northgate, NULL, Wakefield,Yorkshire and Humber WF1 3BX. It's easily accessible to pet owners in the Wakefield area and surrounding communities.
What are the opening hours for Chantry Vets Surgery Wakefield?
Chantry Vets Surgery Wakefield is openMonday 09:00 AM - 19:00 PM, Tuesday 09:00 AM - 19:00 PM, Wednesday 09:00 AM - 19:00 PM, Thursday 09:00 AM - 19:00 PM, Friday 09:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. It is closed on Sundays.
Is Chantry Vets Surgery Wakefield open on Saturdays?
Yes, Chantry Vets Surgery Wakefield is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Chantry Vets Surgery Wakefield open on Sundays?
No, Chantry Vets Surgery Wakefield is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Chantry Vets Surgery Wakefield offer emergency or 24-hour services?
Yes, Chantry Vets Surgery Wakefield provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at 01924 362464 or go to the clinic for immediate care.
How can I book an appointment at Chantry Vets Surgery Wakefield?
Online booking through TopVet is currently unavailable for Chantry Vets Surgery Wakefield. To schedule an appointment, please call 01924 362464 during their business hours and the staff will assist you.
What services does Chantry Vets Surgery Wakefield offer?
Chantry Vets Surgery Wakefield in Wakefield offers a range of veterinary services, including Cardiology, Dental, Endoscopy, Euthanasia, House Calls. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Chantry Vets Surgery Wakefield offer vaccinations for pets?
Yes, Chantry Vets Surgery Wakefield provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Wakefield clinic.
Does Chantry Vets Surgery Wakefield offer pet dental care?
Absolutely. Chantry Vets Surgery Wakefield offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Chantry Vets Surgery Wakefield?
Chantry Vets Surgery Wakefield provides spaying and neutering services for pets. Their veterinary team in Wakefield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Chantry Vets Surgery Wakefield microchip my pet?
Yes, Chantry Vets Surgery Wakefield offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-13:00PM
Services
Cardiology
Dental
Endoscopy
Euthanasia
House Calls
In-House Blood Analysis
Laboratory
Microchipping
Nutrition
Physical Therapy
Radiology (X-Rays)
Rehabilitation
Surgery
Titer Testing
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Chantry Vets Surgery Wakefield
Wakefield, West Yorkshire
Book an Appointment
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General Info
Chantry Vets Surgery Wakefield stands as a well-known establishment where local animal enthusiasts find their veterinary assistance. The clinic's position within West Yorkshire enables pet owners from surrounding areas to obtain regular veterinary services. Services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. Chantry Vets Surgery Wakefield establishes an organized tranquil environment that reduces stress levels for both pets and their owners. Throughout Wakefield the veterinary team manages diverse medical requirements including dermatological conditions, dental problems, and mobility issues. The clinic demonstrates expertise in handling immediate health issues such as infections and digestive disturbances alongside its routine wellness visits and preventive care programs. Families in West Yorkshire frequently depend upon Chantry Vets Surgery Wakefield during their attempts to understand complex diagnoses and provide care for senior pets with chronic illnesses. Visitors frequently discuss the clinic’s communication style which stands out as clear, kind and comprehensible. Pet owners gain assurance through their choices regarding animal care. A multitude of clients continues to return over extended periods, referencing the consistent service quality and their developed trust through long-term interaction. The staff's expertise in both fundamental and intricate veterinary subjects enables them to effectively direct long-term care. Chantry Vets Surgery Wakefield experiences ongoing expansion because pet owners either relocate to the Wakefield area or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible ownership together with attentive animal care. West Yorkshire's established veterinary practices continue to serve as dependable options for those needing routine care and emergency attention. Wakefield inhabitants together with those from adjacent West Yorkshire regions frequently express gratitude for the proximity of Chantry Vets Surgery Wakefield. The necessity for clear, compassionate, and consistent veterinary service persists across the spectrum from new pet owners seeking advice to longtime clients managing special conditions. This practice performs its fundamental community function through such activities.
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Cardiology
Dental
Endoscopy
Euthanasia
House Calls
In-House Blood Analysis
Laboratory
Microchipping
Nutrition
Physical Therapy
Radiology (X-Rays)
Rehabilitation
Surgery
Titer Testing
Ultrasound
Vaccinations
Team
Victoria Lee
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Emma
17 Feb 2022
Will always use Chantry. The Wakefield surgery is really nice and fresh, staff always helpful and Birgit and Jordan have both been wonderful when I've been recently with my poorly boy. Thank you :)
Steve
17 Feb 2022
My cat saw the vet on time and I've arranged to claaim direct on my pet insurance without having to pay extra like my last vet. Really helpful, thank you.
Jenny
17 Feb 2022
Very helpful when I needed a quick appointment.
Richard Everett
6 Sep 2021
Really nice team of people that provide great care for my dog. Would highly recommend them for your pet!
Megan Everett
6 Sep 2021
Wouldn't take my pets anywhere else, the team of vets and nurses are always wonderful with my dog and the admin team more than helpful whenever we have paperwork for insurance to organise.
Peter Daniels
3 Sep 2021
Very helpful with my insurance, wrote a letter to support my claim and got me a settlement. Thanks for all your help.
w Jackson
3 Sep 2021
Lovely vets, nurses and receptionists, so helpful everytime I visit.
Wendy
3 Sep 2021
So helpful and caring with my cats. thank you
Kate
3 Sep 2021
Thank you for all that you do :)
James
3 Sep 2021
Great team and treatment for my pets
Dan Swift
3 Sep 2021
Great service
R Meakin
3 Sep 2021
My dog is so naughty when he visits and they are really patient with him. It's been really busy lately when ordering his medications but their new prescriptions ordering service is great, Lauren does...
My dog is so naughty when he visits and they are really patient with him. It's been really busy lately when ordering his medications but their new prescriptions ordering service is great, Lauren does a fab job!
E Lockwood
3 Sep 2021
Have visited the Alverthorpe Hospital and Castleford branch with many pets over the years. Can't fault the teams at both practices, always helpful and caring towards my pets.
R Watson
3 Sep 2021
My dog regularly visits the Alverthorpe Hospital and has a complex liver condition. Exemplary care and amazing vets and nurses. Thank you!
Response from Chantry Vets
3 Sep 2021
Thank you so much for the kind review from all at Chantry Vets
Lisa Jackson
3 Sep 2021
Always so gentle with my elderly cat. He needs medications and multiple blood tests throughout the year and the nurses and vets are always helpful. I do direct claims with my insurance which is easi...
Always so gentle with my elderly cat. He needs medications and multiple blood tests throughout the year and the nurses and vets are always helpful. I do direct claims with my insurance which is easier for me and I just pay my insurance excess. The Wakefield practice is always lovely and clean and they have lots of parking outside.
Response from Chantry Vets
3 Sep 2021
Thank you so much for the kind review from all at Chantry Vets
Lee drake
3 Sep 2021
Helped with my insurance claims, claimed direct so I didn't have to pay up front. Helpful and patient with my dog who can be really difficult, can't fault.
Response from Chantry Vets
3 Sep 2021
Thank you so much for the kind review from all at Chantry Vets
Sam Straker
23 Aug 2021
Beware.
Some drugs are marked up by over 100% and my insurance company disputed this, leaving me a with remaining balance that insurance wouldn’t pay out on.
They also stopped doing direct claims wit...
Beware.
Some drugs are marked up by over 100% and my insurance company disputed this, leaving me a with remaining balance that insurance wouldn’t pay out on.
They also stopped doing direct claims with my insurer and failed to inform me before the consultation despite being told it was going through the insurance upon booking. They then told me I had to find £900 to pay for the operation up front and claim through insurance and when I declined, they still charged me the consultation fee. Poor communication and customer service. I no longer use this vets.
Response from Chantry Vets
3 Sep 2021
Hi Sam, We're sorry that you have been disappointed with the service received. Unfortunately we can't help when insurance make these deductions, or confirm where they get their information on prices. I can confirm that having checked your clinical records, the medication deductions made for £2.84 was for medication that did definitely not have 100% mark up on. VAT is however applicable at the standard rate and for all medications we charge a dispensing fee, which represents the costs involved in storing and prescribing regulated prescription medications. As insurers often lump all this into the 'mark up' category it can be misleading.
With regards to your insurer unfortunately since September last year we experienced severe delays with payments (6-7 months to settle, so outside of out terms and conditions of our claim direct facility), in addition they stopped answering phone calls so we were unable to perform the in house checks required for claim direct. Whilst as a practice we actively promote responsible pet ownership and pet insurance as a part of that, we also take extra steps to remove boundaries to care by allowing a claim direct facility subject to approval. Unfortunately as we have been unable to secure information required to enable claim direct and untenable delays with direct payments we removed the claim direct facility for this individual insurer. This was not done without careful consideration but unfortunately we were not left with any other options. Should your insurer improve their current procedures, we would be happy to look at this again.
Although you mentioned concerns about your consultation as under your excess, you can still claim for this and it will be added to any further claims for the same condition. To process this we would need a claim form made payable to yourself.
We are sorry that you remain dissatisfied and trust you and your pets are doing well.
Kindest regards
Victoria, Chantry Vets
Viking
30 Jul 2021
Very disappointed, i had a annual jab booked and kennel Cough for 29th Aug, just been told the surgery will be closed book another date? You gave me the date in the first place. I cant get to speak to...
Very disappointed, i had a annual jab booked and kennel Cough for 29th Aug, just been told the surgery will be closed book another date? You gave me the date in the first place. I cant get to speak to anyone as youv'e no staff. Im trying elsewhere now, been with you thick and thin, two dogs 18 years, this is the last straw.
Response from Chantry Vets
30 Jul 2021
Hello,
We are very sorry that we had to close the Normanton site with little notice due to the hospitalisation of a team member. Unfortunately these circumstances are beyond our control. We had a fully booked clinic and tried to contact all appointments to advise we were unable to proceed as planned. Whilst we are sorry for the inconvenience we would ask for your help and understanding during this worrying time. Like all local veterinary surgeries we are currently experiencing a huge spike in demand for veterinary services and we are trying our best to service the needs of all our customers and those who require emergency services that cannot be seen by their normal veterinary clinic. We appreciate our telephones lines are incredibly busy at present and we have put measures in place to offer email contacts through [email protected]. Our teams are working incredibly hard, with depleted numbers due to track and trace isolations and other factors. Thank you for your understanding.
Melanie
19 Feb 2021
Poor service,this is even before lockdown.
Whenever we have requested our repeat perceptions, they are always late, we get asked which branch we would like to collect from, however when we get the c...
Poor service,this is even before lockdown.
Whenever we have requested our repeat perceptions, they are always late, we get asked which branch we would like to collect from, however when we get the call ( or should i say when we chase it up) its always to collect from another branch.
darren medlock
21 Jun 2018
There good with your pets and treat you well
Stacie Eriksson
13 Mar 2018
I absolutely adore Pilar, the vet at Wakefield branch. She is thorough and gentle; obviously a dog lover, which was not the case at the chain vets inside the vet department store down the road. I don'...
I absolutely adore Pilar, the vet at Wakefield branch. She is thorough and gentle; obviously a dog lover, which was not the case at the chain vets inside the vet department store down the road. I don't feel pressured at Chantry, I feel like they want the best for both me and my dog. Pilar thoroughly examined my dog, which I didn't get in the initial examination at the aforementioned chain vet even though I paid or it.
Chantry even offered me the exact medication I requested because I know it's cheaper than the ones offered by V4P (which they flatly refused to offer me, because they consider them 'old fashioned'). I love this vets, will definitely continue coming here.
Kath Darbyshire
4 Nov 2017
Excellent vet and staff here Pilar so good with animals very understanding vet thanks from Molly and owner
joe helliwell
1 Aug 2017
Fantastic vets, friendly and knowledgeable. Would highly recommend.
martin sykes
9 Jul 2017
Very good friendly staff who actually remember and care and lookafter our kittens since birth / now cats, thank you.
Luke Pearce
19 Apr 2017
Very compassionate about animals and very helpful with my animal
Chris Beaumont
19 Apr 2017
Lovely vets and nurses. They were very helpful and caring at a stressful time.
Julie Grimes
30 Oct 2016
really crappy vets dog went in needing stitches and my dog died , he was perfectly fine before he went in. after over 1000 of my money and a waste of my time my poor dog got put to sleep
do not use ...
really crappy vets dog went in needing stitches and my dog died , he was perfectly fine before he went in. after over 1000 of my money and a waste of my time my poor dog got put to sleep
do not use these vets .
Gemma S.
20 Sep 2016
Horrendous vets. Had 4 days of pure Hell. Had to go to another vets in the end as i was not prepared to pay another penny to them, and still had a poorly dog after they said that she needed more treat...
Horrendous vets. Had 4 days of pure Hell. Had to go to another vets in the end as i was not prepared to pay another penny to them, and still had a poorly dog after they said that she needed more treatment after being spayed/pyo surgery and having her anal glands expressed. Payed not far off £1000 and in 48 hours i had to find that money otherwise i got advised i would have to have my dog put to sleep. Customer service is shocking if you ever have to make a complaint with this vets you will understand. Also you can not review there Facebook page and it took 4 days to get my bill and even longer to get my clinical notes? Then to add a final insult offered to give me £2 credit and said that they had worked my bill out incorrect? * ( from my working out was not) .
Judith MacInnes
12 Sep 2016
Great vet, family run business.
melanie scargill
16 Jul 2016
I can't recommend Chantry Vets in Alverthorpe enough. We have a 3 year old dog who is our best friend & companion.
Unfortunately, he is also a rather poorly dog and has to go to the vets on a regular...
I can't recommend Chantry Vets in Alverthorpe enough. We have a 3 year old dog who is our best friend & companion.
Unfortunately, he is also a rather poorly dog and has to go to the vets on a regular basis.
The vet we see (Lisa) is fantastic! You can tell she loves her job and is brilliant with our some what unsociable dog.
Lisa explains everything you need to know, and advises on the best treatment our little boy needs.
She is always honest with us in regard to what's happening with our dog and what further treatment he needs as and when the time comes.
I can't express enough what an amazing vet Lisa is and how impressed I am with the service we receive there.
Keep up the good work Alverthorpe Branch! xxxxxx
Leah Doig
14 Jun 2016
Completely money orientated, lack of compassion. Stole two blankets from my cat who was put down, one 25 years old and greatly sentimental. Never returned. Changed vets and would never recommend.
Naomi Golesworthy
8 Mar 2016
My dad has his dog put to sleep here a number of years ago... Without advising him what to expect, or even explaining the procedure to him... Whilst my dad was busy signing the paperwork (the only inf...
My dad has his dog put to sleep here a number of years ago... Without advising him what to expect, or even explaining the procedure to him... Whilst my dad was busy signing the paperwork (the only information he was given!) he turned around to find the vet had already euthanized his dog without even giving him any warning!!! My dad was devastated. Totally disgusting practice. You should be shut down and banned from working with animals... or even people for that matter.
David Sagstad
29 Dec 2015
I put my cat in for an operation. Quoted 250 to 500. Got a courtesy call that it would be the upper end of 500.
Turned up and suddenly they were charging 880!!! Be very careful with these guys.
A Google User
28 Apr 2010
Great experience.Yesterday my cat was hit by a car and I had to rush her throught to Chantry's Vets Gill's Yard surgery.They immediately took care of her and sorted out her broken leg and kept her in ...
Great experience.Yesterday my cat was hit by a car and I had to rush her throught to Chantry's Vets Gill's Yard surgery.They immediately took care of her and sorted out her broken leg and kept her in hospital for few days.I also was asked to pay only my excess on insurance and they then claimed directly form the insurance company-great relief on finances.All staff are very genuinely friendly and there is a very pleasent feel to the place (as far as vet practices go).
Very highly recommended!!!
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FAQs
Where is Chantry Vets Surgery Wakefield located?
Chantry Vets Surgery Wakefield is located at 71c Northgate, NULL, Wakefield,Yorkshire and Humber WF1 3BX. It's easily accessible to pet owners in the Wakefield area and surrounding communities.
What are the opening hours for Chantry Vets Surgery Wakefield?
Chantry Vets Surgery Wakefield is openMonday 09:00 AM - 19:00 PM, Tuesday 09:00 AM - 19:00 PM, Wednesday 09:00 AM - 19:00 PM, Thursday 09:00 AM - 19:00 PM, Friday 09:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 13:00 PM. It is closed on Sundays.
Is Chantry Vets Surgery Wakefield open on Saturdays?
Yes, Chantry Vets Surgery Wakefield is open on Saturdays. Their Saturday hours are 09:00AM to 13:00 PM.
Is Chantry Vets Surgery Wakefield open on Sundays?
No, Chantry Vets Surgery Wakefield is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Chantry Vets Surgery Wakefield offer emergency or 24-hour services?
Yes, Chantry Vets Surgery Wakefield provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at 01924 362464 or go to the clinic for immediate care.
How can I book an appointment at Chantry Vets Surgery Wakefield?
Online booking through TopVet is currently unavailable for Chantry Vets Surgery Wakefield. To schedule an appointment, please call 01924 362464 during their business hours and the staff will assist you.
What services does Chantry Vets Surgery Wakefield offer?
Chantry Vets Surgery Wakefield in Wakefield offers a range of veterinary services, including Cardiology, Dental, Endoscopy, Euthanasia, House Calls. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Chantry Vets Surgery Wakefield offer vaccinations for pets?
Yes, Chantry Vets Surgery Wakefield provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Wakefield clinic.
Does Chantry Vets Surgery Wakefield offer pet dental care?
Absolutely. Chantry Vets Surgery Wakefield offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Chantry Vets Surgery Wakefield?
Chantry Vets Surgery Wakefield provides spaying and neutering services for pets. Their veterinary team in Wakefield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Chantry Vets Surgery Wakefield microchip my pet?
Yes, Chantry Vets Surgery Wakefield offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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