Would give lower than 1 if I could. Had our big dog neutered here and got over charged. Over a month later they decided to call me after my other half placed a review complaining about the over charging(coincidentally his review has been removed) they have credited the money to our account. So I thought okay well we will give them another chance. Booked our little dog in to be neutered but today had to call to rearrange a more suitable date. Most cheeky ill reared person in the world answered and when I asked to speak to her manager she hung up. I called back to ask for a manager but got told they leave at 3pm. I have obviously cancelled all appointments and will never be back. Absolutely shocking behaviour. My animals deserve better. Cold and rude people are not needed. Money grabbers no substance Read Less

I want to say a massive sincere thank you to Hugh for looking after Maggie so well. It's very sad you're leaving but an exciting new journey I'm sure :) . Thank you for phoning today to see how Maggie was getting on and wishing us luck for her operation next week. Such a brilliant communicator and it shows how much you love your job. Good luck for the future. Read Less

Our cat went in on Monday for blood test, this cost 80.00 and we were told the results would be phoned through later that day, or the following day......we still await the call... tried to call ourselves but still no results. They seem quick to take money, slow to provide a service. We still have no idea about the health of our pet, Monty Greenwood ....poor practice from this vetinary group. Read Less

My family and I want to give a massive thank you to Alice and all the vets and nurses at Garden Vets in Malmesbury/Chippenham who have been responsible for saving our dear cat, all you expertise, care and attention is second to none and we thank you all from the bottom of our hearts. Popeye is now resting and will continue to heal surrounded with love, peace and quiet Read Less

We've had cats over several years and their service, care and after service is excellent.... Interesting reading other comments and seems most really happy with the odd financial gripe.... I guess, like children, if you can't afford them don't have them! Great work GVG...... Read Less

Would like to say thank you so much to Emma, I am so impressed with the way you have dealt with kiko recently. You have gone above and beyond calling several times to see how he is etc. You're a star and we are very grateful xxx Read Less

We have been going this excellent practice since we had or first dog in 1980. We have always had first class service, without fail every vet we have seen over the years has been brilliant. We have just had a very worrying time with our cat Scampi, at one point just over a week ago we thought we were going to lose him. He came home a couple of days ago and he is doing well. We cannot thank Emma enough for all her support and help, she has telephoned a couple of times since his return to check all is ok, which has been lovely as we are a bit nervous of his after care and it has been comforting to know she'll be in touch and we can as questions. So thank you Garden Vets for all your help over the years and special thanks to Emma. Next thing, get our little dog spayed but I think we'll leave it a few weeks until Scampi has recovered. Read Less

If I could give 0 stars I would. Dog went in to get the snip and during the pre op consultation my other half informed them of a few issues with our dog. Went to pay today and they charged 32.50 for recommending a behaviourist. Be careful what you say to the vet as he will no doubt charge you extra for pointing out where the car park is. Read Less