I recently moved and adopted my rescue puppy, Rue, who had a rocky start to life. Because of this, she is pretty nervous around new people, and doesn't like vet visits at all. Our first trip, we were made to feel comfortable, and everything was very professional and friendly. Everything was explained and they gave Rue time. Instead of just doing it quickly to get it out of the way to avoid a timely visit, the vet allowed Rue to settle in, gave her treats and let her sniff around to get more familiar with the new surroundings. The nurse was also extremely helpful and informative and the receptionist are really lovely and sweet. I feel confident coming to Elston vets as they understand and take time. Having a nervous dog is quite nerve wracking in itself, so to feel comfortable and have the time given is really settling. Read Less

We have a fearful dog and recently changed our vet practice to Elston. The difference was beyond belief. Enid was amazing with her, did everything to put her at ease. The examination and treatment was very thorough, and well explained. All the staff are lovely, so helpful. Couldn't be happier that we found this practice. Read Less

All the staff at Elston Vets have a deep passion for pets. I couldn't imagine a more dedicated team; from the receptionists to the book keeper to the vets and the nurses, they all have one thing in common: they go above and beyond the call of duty when it comes to helping animals get better! Read Less

Just seen from my friend that you refused to treat a seriously ill dog that was in foster because the lady owed you65 which by the way she was paying back. Your practice said she had to pay in full before the vet would even look at the dog. Shame on you all. Your practice is a disgrace. I understand you have to be paid,but not to even look at the dog when it was in the waiting room. So money orientated . I thought being a vet was a vocation. Silly me. Read Less

What a delight this practice is. I had to take poorly Callie in today - it was our first visit. Friendly, approachable and knowledgeable staff, Treatment fully explained and a bill at the end that didn't make me swoon! The practice was recommended to me and I can see why - looking forward to our next visit :) Read Less

Enid and the staff at Elston are great; everyone is very friendly and they really care about our furry friends ; it's not all about the money unlike bigger practises. When we have cause to go to Elston vets I feel we're amongst friends a that is a really nice feeling. Read Less

The care and commitment of the vets here is second to none, finally we found a practice where they don't think about how much money they can make out of you, we would never go anywhere else, totally professional first class people Read Less

The care & attention given by all the team at Elston, from the receptionists, fantastic nurses & of course Enid herself, just first class, I can't praise them highly enough. I truly believe that my Westie wouldn't be with with now but for their exceptional treatment given in an emergency situation. Thank you all Read Less