Great Western Exotics
Swindon, Wiltshire
General Info
Great Western Exotics is highly respected in the Swindon veterinary community. Pet owners highly value the clinic’s dedication to individualized care and respect for clients manifested through detailed explanations and understanding at every step. Whether it is an early wellness visit or a more sophisticated long-term illness, the team approaches every case with empathy and precision. Services commonly offered include Ophthalmology and Surgery. Clients emphasize the salon’s atmosphere, crediting its staff for being attentive and creating a real spirit of partnership that ensures customer cooperation and trust. The practice is an important aspect of the regional veterinary network due to Dr. Rankin’s experience and deep connection to the local community. The veterinary team provides unwavering support in assisting pet owners to make informed decisions regarding their pets’ healthcare. The veterinary team is also supportive in helping pet owners understand their pets’ treatment options. The veterinary team helps pet parents navigate the difficult decisions they have to make regarding their pets. The team also aids pet owners as they navigate treatment decisions. The veterinary team also assists pet owners in understanding treatment options for their pets. The veterinary team assists pet owners in understanding their options and decisions regarding their pets’ treatment. The veterinary team helps pet owners feel confident and clear when making decisions about their pets’ treatments. The veterinary team also helps owners to make informed decisions regarding their pet’s treatment. The veterinary team works closely with pet owners, helping them navigate treatment options and decisions. The veterinary team also helps pet owners navigate these difficult decisions with clarity and understanding. The veterinary team understands the importance of empowering pet owners as they navigate treatment decisions for their beloved pets. The team additionally assists pet owners by guiding them through treatment decisions and providing reassurance. The veterinary team aids pet owners in understanding the treatment plan as they make decisions regarding their pets. The veterinary team assists pet owners in understanding and navigating the treatment decisions for their beloved pets. The veterinary team extends its support to pet owners in making informed choices regarding their pets’ treatments.
Services
Avian (Bird) Care
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dental Care
Diagnostics
Endoscopy
Exotic Pet Care
In-House Pharmacy
Internal Medicine
Isolation Unit
Laboratory
Mobile Vet Services
Nutritional Counseling
Ophthalmology
Orthopedic Surgery
Pocket Pet Care
Prescription Medications
Radiology (X-rays)
Reptile Care
Surgery
Ultrasound
Reviews
Sandra williams
3 Jul 2021
REPORT
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff h...
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff have continued to provide their expert services, most expert skills. It is quite amazing what is available in terms of care, knowledge and surgery capabilities with CT scanners, blood tests, specialist surgeons 24 hours a day etc. No level of care of this quality at a Veterinary Hospital will be cheap - so animal insurance is a must for any exotics owner who values their animal's welfare and health for the more complex cases. Keep up the good work. Highly recommend you and I know people travel across the South West of England to you.
Alex
2 Jun 2020
REPORT
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I ...
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I could have got at my local vet for the price of a consultation I’m now paying 10x that.
On top of an hour and a half drive to get here.
Jane Baker
25 Apr 2018
REPORT
Fantasic people. Amazing skills !
Pauline Boulton
25 Mar 2018
REPORT
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a si...
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a sick animal.
Hygeia Dental
28 Dec 2017
REPORT
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom...
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom Dutton who is professional, extremely knowledgeable, kind and caring and leads a wonderful team of avian specialists (Fiona, Tariq and Dan are all excellent).
You will not get better treatment for your bird: all species are given the same high standard of care. We happily make a 5-hour round trip to see this team. Very few vets in the UK can match the specialist knowledge, experience and qualifications on offer here. The service really is different and can make a real difference to the outcome. I have taken a number of birds here that I am sure would have died or suffered poor outcomes had I gone elsewhere. I can't thank them enough.
Chris Kent
10 Nov 2017
REPORT
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other ...
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other MUCH cheaper exotic vets within 35 miles, still cheaper even including fuel to get there.
Daniel Appleyard
26 Jul 2017
REPORT
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in tryi...
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in trying to help us deal with what was happening. Knowledgeable about our pet and very articulate in explaining what was happening and reassuring us about what was happening. I cannot express enough how good they are as vets and as people. They treated Penny with a great deal of dignity and respect from the moment we arrived to the moment she left us and we took her home.
Grimsby unfortunately
24 May 2017
REPORT
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well...
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well informed and e-mails were responded to promptly. However, when I collected my rabbit, whilst I was informed that she could not close her eyelids fully, I was not told that her bilateral facial paralysis would prevent her from eating her caecotrophs and that she would have to learn to eat without using her lips, hence the 3 star review. The vet who discharged her informed me, after I had asked, that my local vet would be able to provide the required post operative care. That was poor judgement on his behalf; my local vet had just graduated from the RVC and had neither the interest nor the competency to provide the rabbit's post op. checks. In Mr Forbes' absence, the vets were unwilling to deal with me, but only with the referring vet, who was not interested: my rabbit continued to lose weight and even when her temperature was 37.4 and GWE staff had warned the referring vet about the possibility of GI Stasis, she did nothing. My rabbit ended up spending days in hospital with GI Stasis, thought to have resulted from the rabbit having been struggling to eat an adequate amount due to having to learn how to eat without the use of her lips. When I asked GWE staff why I was not informed of this when she was discharged, I was not provided with an answer. To be fair, GWE staff are not responsible for the incompetent and careless referring vet and when he found out about what had happened, Mr Forbes e-mailed the more local specialist who had taken over the rabbit's care. Vets Now admin staff were very inefficient; I was informed that my insurance company had not paid and that I owed the full amount, but it turned out that the problem was not with the insurance company, but that they had not received the claim form from Vets Now. Trust your instincts and make sure that you have a sufficiently competent vet who is willing to contact GWE vets if necessary, to provide aftercare, before you arrange for GWE to treat your pet.
Shane Kennedy
26 Apr 2017
REPORT
Highly recommend for your exotics. Friendly professional service
piphm
17 Mar 2017
REPORT
Mary McCarthy
6 Dec 2016
REPORT
Nicky Pasquier
25 Sep 2016
REPORT
I've only been a couple of times but they've provided such excellent specialist care. Neil's confidence & experience dealing with parrots is so reassuring. Highly recommended.
yusuf sÃrmeli
12 Mar 2016
REPORT
Photo Gallery
Book an Appointment
FAQs
Where is Great Western Exotics located?
Great Western Exotics is located at Unit 10, Berkshire House, County Park Business Park, Shrivenham Rd, Swindon, Wiltshire SN1 2NR. It's easily accessible to pet owners in the Swindon area and surrounding communities.
What time does Great Western Exotics open and close each day?
Great Western Exotics is open Monday 09:30 AM - 18:30 PM, Tuesday 09:30 AM - 18:30 PM, Wednesday 09:30 AM - 18:30 PM, Thursday 09:30 AM - 18:30 PM, Friday 09:30 AM - 18:30 PM. On Saturdays, it's open 09:30 AM to 17:00 PM. On Sundays, it's open 09:30 AM to 17:00 PM.
Is Great Western Exotics open on Saturdays?
Yes, Great Western Exotics is open on Saturdays. Their Saturday hours are 09:30AM to 17:00 PM.
How can I book an appointment at Great Western Exotics?
You can book an appointment online with Great Western Exotics via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Great Western Exotics offer?
Great Western Exotics in Swindon offers a range of veterinary services, including Avian (Bird) Care, Behavioral Counseling, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Great Western Exotics offer pet dental care?
Absolutely. Great Western Exotics offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Great Western Exotics provide boarding or kennel services?
Yes, Great Western Exotics has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Great Western Exotics?
Great Western Exotics provides spaying and neutering services for pets. Their veterinary team in Swindon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
9:30 AM – 6:30 PM
Tuesday
Tue
9:30 AM – 6:30 PM
Wednesday
Wed
9:30 AM – 6:30 PM
Thursday
Thu
9:30 AM – 6:30 PM
Friday
Fri
9:30 AM – 6:30 PM
Saturday
Sat
9:30 AM – 5:00 PM
Sunday
Sun
9:30 AM – 5:00 PM
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CLAIM IT HEREIncorrect information? Let us know
Great Western Exotics
Swindon, Wiltshire
Unit 10, Berkshire House, County Park Business Park, Shrivenham Rd
Swindon Wiltshire SN1 2NR
General Info
Great Western Exotics is highly respected in the Swindon veterinary community. Pet owners highly value the clinic’s dedication to individualized care and respect for clients manifested through detailed explanations and understanding at every step. Whether it is an early wellness visit or a more sophisticated long-term illness, the team approaches every case with empathy and precision. Services commonly offered include Ophthalmology and Surgery. Clients emphasize the salon’s atmosphere, crediting its staff for being attentive and creating a real spirit of partnership that ensures customer cooperation and trust. The practice is an important aspect of the regional veterinary network due to Dr. Rankin’s experience and deep connection to the local community. The veterinary team provides unwavering support in assisting pet owners to make informed decisions regarding their pets’ healthcare. The veterinary team is also supportive in helping pet owners understand their pets’ treatment options. The veterinary team helps pet parents navigate the difficult decisions they have to make regarding their pets. The team also aids pet owners as they navigate treatment decisions. The veterinary team also assists pet owners in understanding treatment options for their pets. The veterinary team assists pet owners in understanding their options and decisions regarding their pets’ treatment. The veterinary team helps pet owners feel confident and clear when making decisions about their pets’ treatments. The veterinary team also helps owners to make informed decisions regarding their pet’s treatment. The veterinary team works closely with pet owners, helping them navigate treatment options and decisions. The veterinary team also helps pet owners navigate these difficult decisions with clarity and understanding. The veterinary team understands the importance of empowering pet owners as they navigate treatment decisions for their beloved pets. The team additionally assists pet owners by guiding them through treatment decisions and providing reassurance. The veterinary team aids pet owners in understanding the treatment plan as they make decisions regarding their pets. The veterinary team assists pet owners in understanding and navigating the treatment decisions for their beloved pets. The veterinary team extends its support to pet owners in making informed choices regarding their pets’ treatments.
Business Hours
Monday
09:30AM-18:30PM
Tuesday
09:30AM-18:30PM
Wednesday
09:30AM-18:30PM
Thursday
09:30AM-18:30PM
Friday
09:30AM-18:30PM
Saturday
09:30AM-17:00PM
Sunday
09:30AM-17:00PM
Services
Avian (Bird) Care
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dental Care
Diagnostics
Endoscopy
Exotic Pet Care
In-House Pharmacy
Internal Medicine
Isolation Unit
Laboratory
Mobile Vet Services
Nutritional Counseling
Ophthalmology
Orthopedic Surgery
Pocket Pet Care
Prescription Medications
Radiology (X-rays)
Reptile Care
Surgery
Ultrasound
Reviews
Sandra williams
3 Jul 2021
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff h...
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff have continued to provide their expert services, most expert skills. It is quite amazing what is available in terms of care, knowledge and surgery capabilities with CT scanners, blood tests, specialist surgeons 24 hours a day etc. No level of care of this quality at a Veterinary Hospital will be cheap - so animal insurance is a must for any exotics owner who values their animal's welfare and health for the more complex cases. Keep up the good work. Highly recommend you and I know people travel across the South West of England to you.
Alex
2 Jun 2020
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I ...
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I could have got at my local vet for the price of a consultation I’m now paying 10x that.
On top of an hour and a half drive to get here.
Jane Baker
25 Apr 2018
Fantasic people. Amazing skills !
Pauline Boulton
25 Mar 2018
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a si...
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a sick animal.
Hygeia Dental
28 Dec 2017
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom...
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom Dutton who is professional, extremely knowledgeable, kind and caring and leads a wonderful team of avian specialists (Fiona, Tariq and Dan are all excellent).
You will not get better treatment for your bird: all species are given the same high standard of care. We happily make a 5-hour round trip to see this team. Very few vets in the UK can match the specialist knowledge, experience and qualifications on offer here. The service really is different and can make a real difference to the outcome. I have taken a number of birds here that I am sure would have died or suffered poor outcomes had I gone elsewhere. I can't thank them enough.
Chris Kent
10 Nov 2017
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other ...
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other MUCH cheaper exotic vets within 35 miles, still cheaper even including fuel to get there.
Daniel Appleyard
26 Jul 2017
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in tryi...
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in trying to help us deal with what was happening. Knowledgeable about our pet and very articulate in explaining what was happening and reassuring us about what was happening. I cannot express enough how good they are as vets and as people. They treated Penny with a great deal of dignity and respect from the moment we arrived to the moment she left us and we took her home.
Grimsby unfortunately
24 May 2017
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well...
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well informed and e-mails were responded to promptly. However, when I collected my rabbit, whilst I was informed that she could not close her eyelids fully, I was not told that her bilateral facial paralysis would prevent her from eating her caecotrophs and that she would have to learn to eat without using her lips, hence the 3 star review. The vet who discharged her informed me, after I had asked, that my local vet would be able to provide the required post operative care. That was poor judgement on his behalf; my local vet had just graduated from the RVC and had neither the interest nor the competency to provide the rabbit's post op. checks. In Mr Forbes' absence, the vets were unwilling to deal with me, but only with the referring vet, who was not interested: my rabbit continued to lose weight and even when her temperature was 37.4 and GWE staff had warned the referring vet about the possibility of GI Stasis, she did nothing. My rabbit ended up spending days in hospital with GI Stasis, thought to have resulted from the rabbit having been struggling to eat an adequate amount due to having to learn how to eat without the use of her lips. When I asked GWE staff why I was not informed of this when she was discharged, I was not provided with an answer. To be fair, GWE staff are not responsible for the incompetent and careless referring vet and when he found out about what had happened, Mr Forbes e-mailed the more local specialist who had taken over the rabbit's care. Vets Now admin staff were very inefficient; I was informed that my insurance company had not paid and that I owed the full amount, but it turned out that the problem was not with the insurance company, but that they had not received the claim form from Vets Now. Trust your instincts and make sure that you have a sufficiently competent vet who is willing to contact GWE vets if necessary, to provide aftercare, before you arrange for GWE to treat your pet.
Shane Kennedy
26 Apr 2017
Highly recommend for your exotics. Friendly professional service
piphm
17 Mar 2017
Mary McCarthy
6 Dec 2016
Nicky Pasquier
25 Sep 2016
I've only been a couple of times but they've provided such excellent specialist care. Neil's confidence & experience dealing with parrots is so reassuring. Highly recommended.
yusuf sÃrmeli
12 Mar 2016
Photo Gallery
FAQs
Where is Great Western Exotics located?
Great Western Exotics is located at Unit 10, Berkshire House, County Park Business Park, Shrivenham Rd, Swindon, Wiltshire SN1 2NR. It's easily accessible to pet owners in the Swindon area and surrounding communities.
What time does Great Western Exotics open and close each day?
Great Western Exotics is open Monday 09:30 AM - 18:30 PM, Tuesday 09:30 AM - 18:30 PM, Wednesday 09:30 AM - 18:30 PM, Thursday 09:30 AM - 18:30 PM, Friday 09:30 AM - 18:30 PM. On Saturdays, it's open 09:30 AM to 17:00 PM. On Sundays, it's open 09:30 AM to 17:00 PM.
Is Great Western Exotics open on Saturdays?
Yes, Great Western Exotics is open on Saturdays. Their Saturday hours are 09:30AM to 17:00 PM.
How can I book an appointment at Great Western Exotics?
You can book an appointment online with Great Western Exotics via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Great Western Exotics offer?
Great Western Exotics in Swindon offers a range of veterinary services, including Avian (Bird) Care, Behavioral Counseling, Bloodwork, Boarding, Cardiology. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Great Western Exotics offer pet dental care?
Absolutely. Great Western Exotics offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Great Western Exotics provide boarding or kennel services?
Yes, Great Western Exotics has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Great Western Exotics?
Great Western Exotics provides spaying and neutering services for pets. Their veterinary team in Swindon has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know