Great Western Exotics
Swindon, Wiltshire
General Info
Great Western Exotics stands as a well-known entity among Swindon's animal enthusiasts who seek nearby veterinary assistance. The clinic’s strategic position in Wiltshire enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might consist of routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Great Western Exotics establishes an orderly and serene environment which effectively reduces stress levels for both pets and their owners. Throughout Swindon the veterinary team manages an extensive range of medical requirements which includes skin and coat concerns dental issues and mobility problems. The clinic demonstrates expertise in managing critical conditions such as infections and digestive alterations alongside its standard wellness visits and preventive plans. The people living in Wiltshire frequently depend on Great Western Exotics to help them deal with challenging diagnoses and care for their aging pets who have chronic illnesses. Visitors frequently mention the clinic’s communication style because it stands out as clear kind and easy to understand. Pet owners gain assurance through their decision-making processes regarding animal care. A significant number of clients continue to return over multiple years because they recognize consistent service delivery and have developed trust through prolonged interactions. The staff's expertise in both simple and intricate veterinary subjects enables them to effectively direct long-term care plans. The expansion of Great Western Exotics proceeds as increasing numbers of pet owners settle in the Swindon region or seek nearby veterinary services. Through its involvement with the local pet community, the clinic establishes networks that promote responsible pet ownership alongside diligent animal care. Wiltshire continues to stand as a dependable option for individuals searching for established veterinary practices that offer both routine and emergency care. The presence of Great Western Exotics clinic in Swindon serves as a valued resource for residents throughout Wiltshire including neighboring areas. The requirement for transparent, empathetic, and uniform veterinary care persists among new pet owners seeking guidance and longtime clients managing special conditions. This practice serves to perform an essential role within the community.
Services
Ophthalmology
Surgery
Reviews
Sandra williams
3 Jul 2021
REPORT
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff h...
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff have continued to provide their expert services, most expert skills. It is quite amazing what is available in terms of care, knowledge and surgery capabilities with CT scanners, blood tests, specialist surgeons 24 hours a day etc. No level of care of this quality at a Veterinary Hospital will be cheap - so animal insurance is a must for any exotics owner who values their animal's welfare and health for the more complex cases. Keep up the good work. Highly recommend you and I know people travel across the South West of England to you.
Alex
2 Jun 2020
REPORT
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I ...
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I could have got at my local vet for the price of a consultation I’m now paying 10x that.
On top of an hour and a half drive to get here.
Jane Baker
25 Apr 2018
REPORT
Fantasic people. Amazing skills !
Pauline Boulton
25 Mar 2018
REPORT
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a si...
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a sick animal.
Hygeia Dental
28 Dec 2017
REPORT
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom...
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom Dutton who is professional, extremely knowledgeable, kind and caring and leads a wonderful team of avian specialists (Fiona, Tariq and Dan are all excellent).
You will not get better treatment for your bird: all species are given the same high standard of care. We happily make a 5-hour round trip to see this team. Very few vets in the UK can match the specialist knowledge, experience and qualifications on offer here. The service really is different and can make a real difference to the outcome. I have taken a number of birds here that I am sure would have died or suffered poor outcomes had I gone elsewhere. I can't thank them enough.
Chris Kent
10 Nov 2017
REPORT
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other ...
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other MUCH cheaper exotic vets within 35 miles, still cheaper even including fuel to get there.
Daniel Appleyard
26 Jul 2017
REPORT
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in tryi...
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in trying to help us deal with what was happening. Knowledgeable about our pet and very articulate in explaining what was happening and reassuring us about what was happening. I cannot express enough how good they are as vets and as people. They treated Penny with a great deal of dignity and respect from the moment we arrived to the moment she left us and we took her home.
Grimsby unfortunately
24 May 2017
REPORT
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well...
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well informed and e-mails were responded to promptly. However, when I collected my rabbit, whilst I was informed that she could not close her eyelids fully, I was not told that her bilateral facial paralysis would prevent her from eating her caecotrophs and that she would have to learn to eat without using her lips, hence the 3 star review. The vet who discharged her informed me, after I had asked, that my local vet would be able to provide the required post operative care. That was poor judgement on his behalf; my local vet had just graduated from the RVC and had neither the interest nor the competency to provide the rabbit's post op. checks. In Mr Forbes' absence, the vets were unwilling to deal with me, but only with the referring vet, who was not interested: my rabbit continued to lose weight and even when her temperature was 37.4 and GWE staff had warned the referring vet about the possibility of GI Stasis, she did nothing. My rabbit ended up spending days in hospital with GI Stasis, thought to have resulted from the rabbit having been struggling to eat an adequate amount due to having to learn how to eat without the use of her lips. When I asked GWE staff why I was not informed of this when she was discharged, I was not provided with an answer. To be fair, GWE staff are not responsible for the incompetent and careless referring vet and when he found out about what had happened, Mr Forbes e-mailed the more local specialist who had taken over the rabbit's care. Vets Now admin staff were very inefficient; I was informed that my insurance company had not paid and that I owed the full amount, but it turned out that the problem was not with the insurance company, but that they had not received the claim form from Vets Now. Trust your instincts and make sure that you have a sufficiently competent vet who is willing to contact GWE vets if necessary, to provide aftercare, before you arrange for GWE to treat your pet.
Shane Kennedy
26 Apr 2017
REPORT
Highly recommend for your exotics. Friendly professional service
piphm
17 Mar 2017
REPORT
Mary McCarthy
6 Dec 2016
REPORT
Nicky Pasquier
25 Sep 2016
REPORT
I've only been a couple of times but they've provided such excellent specialist care. Neil's confidence & experience dealing with parrots is so reassuring. Highly recommended.
yusuf sÃrmeli
12 Mar 2016
REPORT
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
+44 1793 603800
Unit 10, Berkshire House, County Park Business Park, Shrivenham Rd
Swindon Wiltshire SN1 2NR
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Great Western Exotics
Swindon, Wiltshire
Unit 10, Berkshire House, County Park Business Park, Shrivenham Rd
Swindon Wiltshire SN1 2NR
General Info
Great Western Exotics stands as a well-known entity among Swindon's animal enthusiasts who seek nearby veterinary assistance. The clinic’s strategic position in Wiltshire enables pet owners from surrounding areas to obtain regular veterinary services. Depending on individual cases, services might consist of routine checkups alongside pet vaccinations and early disease screenings with diagnostic consultations. Great Western Exotics establishes an orderly and serene environment which effectively reduces stress levels for both pets and their owners. Throughout Swindon the veterinary team manages an extensive range of medical requirements which includes skin and coat concerns dental issues and mobility problems. The clinic demonstrates expertise in managing critical conditions such as infections and digestive alterations alongside its standard wellness visits and preventive plans. The people living in Wiltshire frequently depend on Great Western Exotics to help them deal with challenging diagnoses and care for their aging pets who have chronic illnesses. Visitors frequently mention the clinic’s communication style because it stands out as clear kind and easy to understand. Pet owners gain assurance through their decision-making processes regarding animal care. A significant number of clients continue to return over multiple years because they recognize consistent service delivery and have developed trust through prolonged interactions. The staff's expertise in both simple and intricate veterinary subjects enables them to effectively direct long-term care plans. The expansion of Great Western Exotics proceeds as increasing numbers of pet owners settle in the Swindon region or seek nearby veterinary services. Through its involvement with the local pet community, the clinic establishes networks that promote responsible pet ownership alongside diligent animal care. Wiltshire continues to stand as a dependable option for individuals searching for established veterinary practices that offer both routine and emergency care. The presence of Great Western Exotics clinic in Swindon serves as a valued resource for residents throughout Wiltshire including neighboring areas. The requirement for transparent, empathetic, and uniform veterinary care persists among new pet owners seeking guidance and longtime clients managing special conditions. This practice serves to perform an essential role within the community.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Services
Ophthalmology
Surgery
Reviews
Sandra williams
3 Jul 2021
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff h...
Over 20 years I have used various vets and have to say Great Western Exotics provide the most amazing 24/7 service for Exotics. Particularly for Rabbits. Even through this Pandemic Tom and the staff have continued to provide their expert services, most expert skills. It is quite amazing what is available in terms of care, knowledge and surgery capabilities with CT scanners, blood tests, specialist surgeons 24 hours a day etc. No level of care of this quality at a Veterinary Hospital will be cheap - so animal insurance is a must for any exotics owner who values their animal's welfare and health for the more complex cases. Keep up the good work. Highly recommend you and I know people travel across the South West of England to you.
Alex
2 Jun 2020
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I ...
Bad first impressions and didn’t get any better. Considering I’m paying an incredible amount of money I’d expect better.
Poor reception staff, vet just trying to hike pricing - basic treatment that I could have got at my local vet for the price of a consultation I’m now paying 10x that.
On top of an hour and a half drive to get here.
Jane Baker
25 Apr 2018
Fantasic people. Amazing skills !
Pauline Boulton
25 Mar 2018
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a si...
Been going here for years, very good for exotics, eg. Reptiles, rats, ferrets. Wouldn't go anywhere else, have been up there all hours of the day and night and that is very reassuring when u have a sick animal.
Hygeia Dental
28 Dec 2017
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom...
Excellent. Simply the best avian vets in the UK. Neil Forbes, the previous owner, is one of the most highly qualified and experienced avian vets in the world and has now handed over the baton to Tom Dutton who is professional, extremely knowledgeable, kind and caring and leads a wonderful team of avian specialists (Fiona, Tariq and Dan are all excellent).
You will not get better treatment for your bird: all species are given the same high standard of care. We happily make a 5-hour round trip to see this team. Very few vets in the UK can match the specialist knowledge, experience and qualifications on offer here. The service really is different and can make a real difference to the outcome. I have taken a number of birds here that I am sure would have died or suffered poor outcomes had I gone elsewhere. I can't thank them enough.
Chris Kent
10 Nov 2017
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other ...
£50 consultation per Leopard Gecko? one animal per consultation? Very expensive, very snotty when told that it was expensive considering Leopard Geckos are the 'Hamsters' of the reptile world. Other MUCH cheaper exotic vets within 35 miles, still cheaper even including fuel to get there.
Daniel Appleyard
26 Jul 2017
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in tryi...
This is a very difficult review for me to write. Our day on a personal level was horrible, as our APH had to be PTS. However the staff as a whole were excellent with us, kind and compassionate in trying to help us deal with what was happening. Knowledgeable about our pet and very articulate in explaining what was happening and reassuring us about what was happening. I cannot express enough how good they are as vets and as people. They treated Penny with a great deal of dignity and respect from the moment we arrived to the moment she left us and we took her home.
Grimsby unfortunately
24 May 2017
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well...
My rabbit was seen very soon after having been referred and GWE has a CT scanner. Mr Forbes seemed like a nice guy and a very knowledgeable, highly competent, driven and efficient vet. I was kept well informed and e-mails were responded to promptly. However, when I collected my rabbit, whilst I was informed that she could not close her eyelids fully, I was not told that her bilateral facial paralysis would prevent her from eating her caecotrophs and that she would have to learn to eat without using her lips, hence the 3 star review. The vet who discharged her informed me, after I had asked, that my local vet would be able to provide the required post operative care. That was poor judgement on his behalf; my local vet had just graduated from the RVC and had neither the interest nor the competency to provide the rabbit's post op. checks. In Mr Forbes' absence, the vets were unwilling to deal with me, but only with the referring vet, who was not interested: my rabbit continued to lose weight and even when her temperature was 37.4 and GWE staff had warned the referring vet about the possibility of GI Stasis, she did nothing. My rabbit ended up spending days in hospital with GI Stasis, thought to have resulted from the rabbit having been struggling to eat an adequate amount due to having to learn how to eat without the use of her lips. When I asked GWE staff why I was not informed of this when she was discharged, I was not provided with an answer. To be fair, GWE staff are not responsible for the incompetent and careless referring vet and when he found out about what had happened, Mr Forbes e-mailed the more local specialist who had taken over the rabbit's care. Vets Now admin staff were very inefficient; I was informed that my insurance company had not paid and that I owed the full amount, but it turned out that the problem was not with the insurance company, but that they had not received the claim form from Vets Now. Trust your instincts and make sure that you have a sufficiently competent vet who is willing to contact GWE vets if necessary, to provide aftercare, before you arrange for GWE to treat your pet.
Shane Kennedy
26 Apr 2017
Highly recommend for your exotics. Friendly professional service
piphm
17 Mar 2017
Mary McCarthy
6 Dec 2016
Nicky Pasquier
25 Sep 2016
I've only been a couple of times but they've provided such excellent specialist care. Neil's confidence & experience dealing with parrots is so reassuring. Highly recommended.
yusuf sÃrmeli
12 Mar 2016
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know