We recently had our dog treated at Thameswood Vets in Purton Road for a serious infection and the latter stages of chronic kidney disease. The care and compassion shown by all of the staff was heart w... Read More
We recently had our dog treated at Thameswood Vets in Purton Road for a serious infection and the latter stages of chronic kidney disease. The care and compassion shown by all of the staff was heart warming. They really listened, checked medical history thoroughly and were competent and professional throughout Ozzie's time with them. They were honest about his future and when it came to making the decision to let him go, their care and support was so appreciated. He was laid to rest whilst we cuddled him in their tranquil garden and we said our good byes. They were so kind and the after care was also brilliant. Sending us a hand written sympathy card and providing us with a memory box was very special. We got to know the lovely staff and felt that they took a real interest in Ozzie. To name a few, Matheus, Tanya, Jhonny and Charlotte. To Nick and Giovanna, you have a great team of people. We have not always had that experience in other Practices and are well aware of what good service feels like. Thank you all so much. Read Less
Carol Burns
16 Jul 2018
REPORT
First time at this vet not sure about them will give them a second visit next mouth hope I get a bit more of thare wonderful customer service I read about on the web
Dave Brookes
25 Mar 2018
REPORT
Always had good friendly service from this vets. They explain things well and you feel they are looking after your pet. The reception staff are particularly friendly and always make a fuss of my dog.
Scott Turner
19 Mar 2018
REPORT
Our dog recently had to be put to sleep and we experienced care and consideration during this difficult process.
Becky Chester
14 Mar 2018
REPORT
Excellent vets, has the personal touch makes you feel your pet is the most important pet they are seeing you today
Becky Chester-Watts
14 Mar 2018
REPORT
Excellent vets, has the personal touch makes you feel your pet is the most important pet they are seeing you today
Emma Williamson
19 Feb 2018
REPORT
Amazing staff rang when they said they would took fantastic care of my boxer Marley wen I was losing hope he is know back to his crazy self thanks to Nicola from purton clinic and all the other staff ... Read More
Amazing staff rang when they said they would took fantastic care of my boxer Marley wen I was losing hope he is know back to his crazy self thanks to Nicola from purton clinic and all the other staff that took special care with him on a very complicated operation a rare procedure that they not had for over 20 years myself and family appreciate everything u have done for us x Read Less
Mark Harper
15 Feb 2018
REPORT
My dog patch just had op staff excellent and received call day after tomorrow check on him.☺
Robert Ward
2 Feb 2017
REPORT
Absolutely amazing veterinary practice, our cat got injured in an road accident and the staff at Thameswood worked tirelessly to try and get him back to good health, in the evenings, at weekends, noth... Read More
Absolutely amazing veterinary practice, our cat got injured in an road accident and the staff at Thameswood worked tirelessly to try and get him back to good health, in the evenings, at weekends, nothing was too much trouble. We were constantly kept up to date with regular phone calls throughout the day which helped put out mind at rest. We were allowed to visit and see our cat which was appreciated. Kind, friendly and professional staff, I would recommend them without a doubt! Read Less
Clare Louise Waite
28 Dec 2016
REPORT
I can't rate these kind people enough, professional and caring. My German Shepherd, Pippa is always treated incredibly well and pretty much spoilt rotten and made a huge fuss of when she has to visit.... Read More
I can't rate these kind people enough, professional and caring. My German Shepherd, Pippa is always treated incredibly well and pretty much spoilt rotten and made a huge fuss of when she has to visit. After moving to Swindon I feared I wouldn't find another vets like our family vets in Bowbridge, Stroud but I'm pleased to say I always feel welcomed and any fears I have are always put to rest and re-assured. I also appreciate the phone calls often late in the day when we have been waiting for results of tests. Thank you Guys you really are all amazing, Vets, Nurses and Reception ladies. All knowledgeable and kind. Read Less
Lauren Jessett
18 Dec 2016
REPORT
This is a great little practice, they love our kittens Mowgli and Chloe. They are friendly and take a great interest in your pets! Thank you!!
Laura Mutlow
13 Dec 2016
REPORT
This practice is getting reported to to RCVS (vet governing body) first thing tomorrow morning after hearing how my mum was spoken to and treated came home crying. She suffers with bad anxiety and has... Read More
This practice is getting reported to to RCVS (vet governing body) first thing tomorrow morning after hearing how my mum was spoken to and treated came home crying. She suffers with bad anxiety and has been made worse by this! She deserved a formal and written apology or this will also be reported to the swindon papers and websites. I don't care who's the owner, every profession has a governing body and this is being sorted tomorrow. Disgusting. Read Less
Jade Nicola Mutlow
13 Dec 2016
REPORT
Absolutely disgusting the way you talk to and treat your customers. So glad I didn't register my cat with you.
Grace York
13 Dec 2016
REPORT
Rude. Go there to get help for your pet and gets made out that you've done something wrong. News flash if it was the owner last thing they would do is come to the vet.
Claire Mutlow
13 Dec 2016
REPORT
The owner and employee of this vet have just treated my mum and Persian cat in the most disgusting manner, making accusations and snide comments on how she cares for her cat/cats and also trying to ma... Read More
The owner and employee of this vet have just treated my mum and Persian cat in the most disgusting manner, making accusations and snide comments on how she cares for her cat/cats and also trying to make her appear to be a liar. My mum treats her animals like royalty and I find it appalling that in the end from the owners mouth she was told to "get out". Read Less
Karl Thomas
27 Nov 2016
REPORT
Helpful, friendly and they've looked after our pets well.
Karen Taylor
21 Oct 2016
REPORT
When my macey was very ill and had to stay in for 3 days, I couldn't fault Thameswood, they said they would ring me and update me every 2 hours and they did exactly that. They got her through life thr... Read More
When my macey was very ill and had to stay in for 3 days, I couldn't fault Thameswood, they said they would ring me and update me every 2 hours and they did exactly that. They got her through life threatening time in her life and she pulled through and I'm extremely grateful to them. I certainly can't fault them. Staff are always welcoming and takes time to talk to me and macey. Read Less
Ian Essex-Boyd
6 Oct 2016
REPORT
For me Thameswood vets are second to none, what Alina did with Lola last week for her ear infection was nothing short of a miracle! Highly recommend the service, the vets and the practise as a whole..... Read More
For me Thameswood vets are second to none, what Alina did with Lola last week for her ear infection was nothing short of a miracle! Highly recommend the service, the vets and the practise as a whole... Read Less
Michael Hambelton
12 May 2016
REPORT
Laura Graham
4 Feb 2016
REPORT
Fantastic!! Always feel welcome, staff are amazing with all animals and genuinely care about the animals!! My pup loves it and can't wait too get in every time we go!! I have a lot of time and respect... Read More
Fantastic!! Always feel welcome, staff are amazing with all animals and genuinely care about the animals!! My pup loves it and can't wait too get in every time we go!! I have a lot of time and respect for all the staff at thameswood and highly recommend them!!! Read Less
Sean O'Donoghue
30 Sep 2015
REPORT
I have found the service, friendliness & professionalism at Thameswood Vets in Swindon to the highest standard at all their practices and would definitely recommend their veterinary services to anyone... Read More
I have found the service, friendliness & professionalism at Thameswood Vets in Swindon to the highest standard at all their practices and would definitely recommend their veterinary services to anyone. Read Less
A Google User
23 Feb 2012
REPORT
Great vets, always helpful and nothing is too much trouble
We recently had our dog treated at Thameswood Vets in Purton Road for a serious infection and the latter stages of chronic kidney disease. The care and compassion shown by all of the staff was heart w... Read More
We recently had our dog treated at Thameswood Vets in Purton Road for a serious infection and the latter stages of chronic kidney disease. The care and compassion shown by all of the staff was heart warming. They really listened, checked medical history thoroughly and were competent and professional throughout Ozzie's time with them. They were honest about his future and when it came to making the decision to let him go, their care and support was so appreciated. He was laid to rest whilst we cuddled him in their tranquil garden and we said our good byes. They were so kind and the after care was also brilliant. Sending us a hand written sympathy card and providing us with a memory box was very special. We got to know the lovely staff and felt that they took a real interest in Ozzie. To name a few, Matheus, Tanya, Jhonny and Charlotte. To Nick and Giovanna, you have a great team of people. We have not always had that experience in other Practices and are well aware of what good service feels like. Thank you all so much. Read Less
Carol Burns
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
First time at this vet not sure about them will give them a second visit next mouth hope I get a bit more of thare wonderful customer service I read about on the web
Dave Brookes
25 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Always had good friendly service from this vets. They explain things well and you feel they are looking after your pet. The reception staff are particularly friendly and always make a fuss of my dog.
Scott Turner
19 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Our dog recently had to be put to sleep and we experienced care and consideration during this difficult process.
Becky Chester
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Excellent vets, has the personal touch makes you feel your pet is the most important pet they are seeing you today
Becky Chester-Watts
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Excellent vets, has the personal touch makes you feel your pet is the most important pet they are seeing you today
Emma Williamson
19 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Amazing staff rang when they said they would took fantastic care of my boxer Marley wen I was losing hope he is know back to his crazy self thanks to Nicola from purton clinic and all the other staff ... Read More
Amazing staff rang when they said they would took fantastic care of my boxer Marley wen I was losing hope he is know back to his crazy self thanks to Nicola from purton clinic and all the other staff that took special care with him on a very complicated operation a rare procedure that they not had for over 20 years myself and family appreciate everything u have done for us x Read Less
Mark Harper
15 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My dog patch just had op staff excellent and received call day after tomorrow check on him.☺
Robert Ward
2 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely amazing veterinary practice, our cat got injured in an road accident and the staff at Thameswood worked tirelessly to try and get him back to good health, in the evenings, at weekends, noth... Read More
Absolutely amazing veterinary practice, our cat got injured in an road accident and the staff at Thameswood worked tirelessly to try and get him back to good health, in the evenings, at weekends, nothing was too much trouble. We were constantly kept up to date with regular phone calls throughout the day which helped put out mind at rest. We were allowed to visit and see our cat which was appreciated. Kind, friendly and professional staff, I would recommend them without a doubt! Read Less
Clare Louise Waite
28 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I can't rate these kind people enough, professional and caring. My German Shepherd, Pippa is always treated incredibly well and pretty much spoilt rotten and made a huge fuss of when she has to visit.... Read More
I can't rate these kind people enough, professional and caring. My German Shepherd, Pippa is always treated incredibly well and pretty much spoilt rotten and made a huge fuss of when she has to visit. After moving to Swindon I feared I wouldn't find another vets like our family vets in Bowbridge, Stroud but I'm pleased to say I always feel welcomed and any fears I have are always put to rest and re-assured. I also appreciate the phone calls often late in the day when we have been waiting for results of tests. Thank you Guys you really are all amazing, Vets, Nurses and Reception ladies. All knowledgeable and kind. Read Less
Lauren Jessett
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
This is a great little practice, they love our kittens Mowgli and Chloe. They are friendly and take a great interest in your pets! Thank you!!
Laura Mutlow
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
This practice is getting reported to to RCVS (vet governing body) first thing tomorrow morning after hearing how my mum was spoken to and treated came home crying. She suffers with bad anxiety and has... Read More
This practice is getting reported to to RCVS (vet governing body) first thing tomorrow morning after hearing how my mum was spoken to and treated came home crying. She suffers with bad anxiety and has been made worse by this! She deserved a formal and written apology or this will also be reported to the swindon papers and websites. I don't care who's the owner, every profession has a governing body and this is being sorted tomorrow. Disgusting. Read Less
Jade Nicola Mutlow
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Absolutely disgusting the way you talk to and treat your customers. So glad I didn't register my cat with you.
Grace York
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Rude. Go there to get help for your pet and gets made out that you've done something wrong. News flash if it was the owner last thing they would do is come to the vet.
Claire Mutlow
13 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The owner and employee of this vet have just treated my mum and Persian cat in the most disgusting manner, making accusations and snide comments on how she cares for her cat/cats and also trying to ma... Read More
The owner and employee of this vet have just treated my mum and Persian cat in the most disgusting manner, making accusations and snide comments on how she cares for her cat/cats and also trying to make her appear to be a liar. My mum treats her animals like royalty and I find it appalling that in the end from the owners mouth she was told to "get out". Read Less
Karl Thomas
27 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Helpful, friendly and they've looked after our pets well.
Karen Taylor
21 Oct 2016
REPORT
☆☆☆☆☆
REPORT
When my macey was very ill and had to stay in for 3 days, I couldn't fault Thameswood, they said they would ring me and update me every 2 hours and they did exactly that. They got her through life thr... Read More
When my macey was very ill and had to stay in for 3 days, I couldn't fault Thameswood, they said they would ring me and update me every 2 hours and they did exactly that. They got her through life threatening time in her life and she pulled through and I'm extremely grateful to them. I certainly can't fault them. Staff are always welcoming and takes time to talk to me and macey. Read Less
Ian Essex-Boyd
6 Oct 2016
REPORT
☆☆☆☆☆
REPORT
For me Thameswood vets are second to none, what Alina did with Lola last week for her ear infection was nothing short of a miracle! Highly recommend the service, the vets and the practise as a whole..... Read More
For me Thameswood vets are second to none, what Alina did with Lola last week for her ear infection was nothing short of a miracle! Highly recommend the service, the vets and the practise as a whole... Read Less
Michael Hambelton
12 May 2016
REPORT
☆☆☆☆☆
REPORT
Laura Graham
4 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic!! Always feel welcome, staff are amazing with all animals and genuinely care about the animals!! My pup loves it and can't wait too get in every time we go!! I have a lot of time and respect... Read More
Fantastic!! Always feel welcome, staff are amazing with all animals and genuinely care about the animals!! My pup loves it and can't wait too get in every time we go!! I have a lot of time and respect for all the staff at thameswood and highly recommend them!!! Read Less
Sean O'Donoghue
30 Sep 2015
REPORT
☆☆☆☆☆
REPORT
I have found the service, friendliness & professionalism at Thameswood Vets in Swindon to the highest standard at all their practices and would definitely recommend their veterinary services to anyone... Read More
I have found the service, friendliness & professionalism at Thameswood Vets in Swindon to the highest standard at all their practices and would definitely recommend their veterinary services to anyone. Read Less
A Google User
23 Feb 2012
REPORT
☆☆☆☆☆
REPORT
Great vets, always helpful and nothing is too much trouble
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