Very helpful and friendly staff but getting test results took 4 days after the vets had received the results. They promised to call back that day with the results but then I heard nothing even after calling them daily. Reason apparently was lack of vets due to Easter holidays. Read Less

I have used Garstons vets in Trowbridge for years They are fantastic I started going there with my cat Polly but unfortanely the day I took Polly to Garstons she had to be put to sleep because she was very sick and losing weight the vet could only just hear her heart beating The vet thought it was Cancer or problems with her liver so it was better for her to end her suffering but it was very sad. The vet let me spend 10 minutes with Polly before she was put to sleep. The vet was very kind I am glad that my sister Brenda was with me Myself & my sister Brenda stayed with Polly while she was put to sleep We were so emotional saying goodbye to Polly Polly was only 7 years old Polly was then cremated but I did not want to keep her ashes I got another cat called Tilly a week after Polly died but Tilly will never replace Polly I have stayed with Garstons vets in Trowbridge because they are fantastic My cat Tilly prefers the male vet Andrew from Garstons in Trowbridge Tilly tries to attack the female vets Tilly is not as friendly as my cat Polly was I will always use Garstons because they are so friendly and understanding They go out of their way to help Tilly and their customer care is fantasticRead Less

Our family pet of 13 years became very unwell on Christmas Day. The on call service was exceptional and we were told told expect the worse when we took him to the Frome branch later that day. After 48 hours of intensive care over Christmas and Boxing Day we were able to take our beautiful boy home. The staff were extremely busy but still allowed us to visit him while he was there. I can't praise the staff and fantastic service we and Titch received. We are indebted to you all and it has made our Christmas to have him home. Thank you so much. Read Less

I've had 2 problems with Garston vets. 1) a woman there cut my dogs claws so quick that she cut it too far back and now my dog is petrified to get her claws done. 2) told me I couldn't have my cats back after being neutered until I paid some money for their medication, I paid for the medication and they let me have my cats back and then sent me a letter saying I owed money (the money I already paid) Read Less

Thank you to the warminster vet ed. My cat isn't the friendliest of cats but he kept him nice and calm when treating him. Was really good with my dog when she got her injections aswell. Would definitely recommend. Read Less

Yesterday my little baby nearly died after trying to eat a bee, he would have died had it not been for the fabulous people in the Westbury branch, without a doubt in my mind I would always take my pets to Garston, they have never been anything short of incredible. All the thanks in the world from myself, Pedro, Freddie and Muffin! Read Less

it was amazing place where animals can get better. Some of the vet does go to Longleat which I really love every year to see the animals like elephants, rhinos, hippos and many more if they are poorly, need an X-Ray, Having an Operations like Little Jazz the Lioness did on the teeth back in January and things like that. Cats and Dogs at peoples home will also get better. at Farms just like Mill Farm the cows, sheep, pigs, chickens, goats, ducks and more will be better aswell. Well Done Everyone at Garston Vets Read Less

What can I say . . . I have been a client at Garston Vets since I moved to the area in 2007 and I have been very pleased with the service that my pet has received there. I will admit that on one occasion, I did try another vets in Trowbridge as they were running an offer on vaccinations, but I am now confident to say that since experiencing visiting a vets inside a shop on a large retail park with my cat, I defiantly be loyal to Garston! Read Less

I wouldn't even give one star really but as it's the only way to put a review. After a 4 o'clock vets appointment we was seen around 4.40 ish. I don't mind waitting but then to NOT even get a sorry for the wait ect was a let down. As we have moved and are new to the vets going in for some more medication. The vet didn't even have are pets information about it, which was the whole reson for going there. asked me for the name and the dose. We were then rushed out of the room to the desk for her to look at our pets paper work to find that information out. Then forgot all about cutting my pets nails. As she rushed everything with us. I could go on and on as it was one thing after another that was poor in there. you and your pets are meant to be made to feel welcome in the vets. The two women behind the desk well they need to smile and speak to people how they would want to be spoken to. I will be looking first thing for a new vets.Read Less

All I can say is some people need to get over them selves all the vets I know from Garston over the 30 years I have used them would only put down animals if it was in the animals best interest. So people with no experience of animals who think the are vets should go and do the 5 years of study and practical experience and not slander people and companies off, GET A LIFE PEOPLE !!!!!!!!!!!! Read Less