23 Reviews

Garston Veterinary Group

Trowbridge, Wiltshire
General Info
For our out of hours emergency service, please call our usual number
Team
{{staff.biography}}
Reviews
Zo
11 Aug 2020
REPORT
Good sometimes don't get me wrong, I have always gone to this vet with my animals and they have genuinely been very good, but lately they have been terrible, very rude, made me cry on the phone, I hav... Read More
Good sometimes don't get me wrong, I have always gone to this vet with my animals and they have genuinely been very good, but lately they have been terrible, very rude, made me cry on the phone, I have bad anxiety and depression so that was not very nice for me, not noticing a lump on one of my animals even though me, my family and my partner can feel it, so paid a lot for it to be checked out for the vet to take him in for 2 minutes and and back out again saying he doesn't have a lump.. Hope the vets improve more because I do genuinely like this vets Read Less
Geoff Whiffen
23 Jun 2018
REPORT
Efficient, friendly and supportive
Chris Sturrock
13 May 2018
REPORT
Excellent service..friendly and caring staff and monthly check ups and neccessary treatments free when signed up to pet health scheme...5 stars
Jude Summers
28 Jan 2018
REPORT
Very friendly and helpful.
Andi Caswell
23 Jan 2018
REPORT
Lovely staff, very kind and considerate at a difficult time.
Harold Hicks
17 Dec 2017
REPORT
All staff most friendly.
Emma Saich
19 Aug 2017
REPORT
Super friendly vets. They cater for all animals large and small with surgeries in Melksham, Trowbridge, Westbury, Warminster and the head surgery in Frome. Would recommend to all
Dan Chapman
25 Apr 2017
REPORT
Very helpful and friendly staff but getting test results took 4 days after the vets had received the results. They promised to call back that day with the results but then I heard nothing even after c... Read More
Very helpful and friendly staff but getting test results took 4 days after the vets had received the results. They promised to call back that day with the results but then I heard nothing even after calling them daily. Reason apparently was lack of vets due to Easter holidays. Read Less
Jane Maidment
20 Feb 2017
REPORT
I cannot praise Garston at Frome enough since changing to their practice a few years ago they have been exceptional on emergency call out and every day care.
Jayne Shelbourne
5 Feb 2017
REPORT
I have used Garstons vets in Trowbridge for years They are fantastic I started going there with my cat Polly but unfortanely the day I took Polly to Garstons she had to be put to sleep because she was... Read More
I have used Garstons vets in Trowbridge for years They are fantastic I started going there with my cat Polly but unfortanely the day I took Polly to Garstons she had to be put to sleep because she was very sick and losing weight the vet could only just hear her heart beating The vet thought it was Cancer or problems with her liver so it was better for her to end her suffering but it was very sad. The vet let me spend 10 minutes with Polly before she was put to sleep. The vet was very kind I am glad that my sister Brenda was with me Myself & my sister Brenda stayed with Polly while she was put to sleep We were so emotional saying goodbye to Polly Polly was only 7 years old Polly was then cremated but I did not want to keep her ashes I got another cat called Tilly a week after Polly died but Tilly will never replace Polly I have stayed with Garstons vets in Trowbridge because they are fantastic My cat Tilly prefers the male vet Andrew from Garstons in Trowbridge Tilly tries to attack the female vets Tilly is not as friendly as my cat Polly was I will always use Garstons because they are so friendly and understanding They go out of their way to help Tilly and their customer care is fantasticRead Less
Claire Ann Thornton
16 Jan 2017
REPORT
Shame had put my cat down I have miss her it's great keep emergency at weekend I have miss her already
Rachael Emma Sheppard
28 Dec 2016
REPORT
Our family pet of 13 years became very unwell on Christmas Day. The on call service was exceptional and we were told told expect the worse when we took him to the Frome branch later that day. After 48... Read More
Our family pet of 13 years became very unwell on Christmas Day. The on call service was exceptional and we were told told expect the worse when we took him to the Frome branch later that day. After 48 hours of intensive care over Christmas and Boxing Day we were able to take our beautiful boy home. The staff were extremely busy but still allowed us to visit him while he was there. I can't praise the staff and fantastic service we and Titch received. We are indebted to you all and it has made our Christmas to have him home. Thank you so much. Read Less
Anna Holley
11 Dec 2016
REPORT
I've had 2 problems with Garston vets. 1) a woman there cut my dogs claws so quick that she cut it too far back and now my dog is petrified to get her claws done. 2) told me I couldn't have my cats ba... Read More
I've had 2 problems with Garston vets. 1) a woman there cut my dogs claws so quick that she cut it too far back and now my dog is petrified to get her claws done. 2) told me I couldn't have my cats back after being neutered until I paid some money for their medication, I paid for the medication and they let me have my cats back and then sent me a letter saying I owed money (the money I already paid) Read Less
Lisa Slocombe
19 Nov 2016
REPORT
my dog was castrated yesterday in frome. He was really anxious and was all dealt with really well. Very happy with the service.
Bob Willcox
30 Oct 2016
REPORT
Roxanne Mills Meighan
4 Jul 2016
REPORT
Thank you to the warminster vet ed. My cat isn't the friendliest of cats but he kept him nice and calm when treating him. Was really good with my dog when she got her injections aswell. Would definite... Read More
Thank you to the warminster vet ed. My cat isn't the friendliest of cats but he kept him nice and calm when treating him. Was really good with my dog when she got her injections aswell. Would definitely recommend. Read Less
Chloe Carter
26 Jun 2016
REPORT
Yesterday my little baby nearly died after trying to eat a bee, he would have died had it not been for the fabulous people in the Westbury branch, without a doubt in my mind I would always take my pet... Read More
Yesterday my little baby nearly died after trying to eat a bee, he would have died had it not been for the fabulous people in the Westbury branch, without a doubt in my mind I would always take my pets to Garston, they have never been anything short of incredible. All the thanks in the world from myself, Pedro, Freddie and Muffin! Read Less
Jedd Cullinan
3 Jun 2016
REPORT
it was amazing place where animals can get better. Some of the vet does go to Longleat which I really love every year to see the animals like elephants, rhinos, hippos and many more if they are poorly... Read More
it was amazing place where animals can get better. Some of the vet does go to Longleat which I really love every year to see the animals like elephants, rhinos, hippos and many more if they are poorly, need an X-Ray, Having an Operations like Little Jazz the Lioness did on the teeth back in January and things like that. Cats and Dogs at peoples home will also get better. at Farms just like Mill Farm the cows, sheep, pigs, chickens, goats, ducks and more will be better aswell. Well Done Everyone at Garston Vets Read Less
Johanna Fyfe
10 Mar 2016
REPORT
Phoned yesterday and got an appointment really quickly - thank goodness. George (vet) was fantastic with our hamster; very gentle and thorough. Thank you for great service.
Sarah Holmes
29 Oct 2015
REPORT
What can I say . . . I have been a client at Garston Vets since I moved to the area in 2007 and I have been very pleased with the service that my pet has received there. I will admit that on one occas... Read More
What can I say . . . I have been a client at Garston Vets since I moved to the area in 2007 and I have been very pleased with the service that my pet has received there. I will admit that on one occasion, I did try another vets in Trowbridge as they were running an offer on vaccinations, but I am now confident to say that since experiencing visiting a vets inside a shop on a large retail park with my cat, I defiantly be loyal to Garston! Read Less
Vic p
12 Jan 2015
REPORT
I wouldn't even give one star really but as it's the only way to put a review. After a 4 o'clock vets appointment we was seen around 4.40 ish. I don't mind waitting but then to NOT even get a sorry fo... Read More
I wouldn't even give one star really but as it's the only way to put a review. After a 4 o'clock vets appointment we was seen around 4.40 ish. I don't mind waitting but then to NOT even get a sorry for the wait ect was a let down. As we have moved and are new to the vets going in for some more medication. The vet didn't even have are pets information about it, which was the whole reson for going there. asked me for the name and the dose. We were then rushed out of the room to the desk for her to look at our pets paper work to find that information out. Then forgot all about cutting my pets nails. As she rushed everything with us. I could go on and on as it was one thing after another that was poor in there. you and your pets are meant to be made to feel welcome in the vets. The two women behind the desk well they need to smile and speak to people how they would want to be spoken to. I will be looking first thing for a new vets.Read Less
Graeme White
10 Feb 2014
REPORT
All I can say is some people need to get over them selves all the vets I know from Garston over the 30 years I have used them would only put down animals if it was in the animals best interest. So pe... Read More
All I can say is some people need to get over them selves all the vets I know from Garston over the 30 years I have used them would only put down animals if it was in the animals best interest. So people with no experience of animals who think the are vets should go and do the 5 years of study and practical experience and not slander people and companies off, GET A LIFE PEOPLE !!!!!!!!!!!! Read Less
A Google User
5 Mar 2012
REPORT
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Book an Appointment
Online booking unavailable
Please call
01225 754021
58 Wingfield Road
Trowbridge Wiltshire BA14 9EW
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:00AM-12:00PM
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CLAIM IT HERE
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Garston Veterinary Group

Trowbridge, Wiltshire
(23)
58 Wingfield Road
Trowbridge Wiltshire BA14 9EW
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None Available
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None Available
Online booking unavailable
Please call
For our out of hours emergency service, please call our usual number
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:00AM-12:00PM
{{staff.biography}}
Zo
11 Aug 2020
REPORT
Good sometimes don't get me wrong, I have always gone to this vet with my animals and they have genuinely been very good, but lately they have been terrible, very rude, made me cry on the phone, I hav... Read More
Good sometimes don't get me wrong, I have always gone to this vet with my animals and they have genuinely been very good, but lately they have been terrible, very rude, made me cry on the phone, I have bad anxiety and depression so that was not very nice for me, not noticing a lump on one of my animals even though me, my family and my partner can feel it, so paid a lot for it to be checked out for the vet to take him in for 2 minutes and and back out again saying he doesn't have a lump.. Hope the vets improve more because I do genuinely like this vets Read Less
Geoff Whiffen
23 Jun 2018
REPORT
Efficient, friendly and supportive
Chris Sturrock
13 May 2018
REPORT
Excellent service..friendly and caring staff and monthly check ups and neccessary treatments free when signed up to pet health scheme...5 stars
Jude Summers
28 Jan 2018
REPORT
Very friendly and helpful.
Andi Caswell
23 Jan 2018
REPORT
Lovely staff, very kind and considerate at a difficult time.
Harold Hicks
17 Dec 2017
REPORT
All staff most friendly.
Emma Saich
19 Aug 2017
REPORT
Super friendly vets. They cater for all animals large and small with surgeries in Melksham, Trowbridge, Westbury, Warminster and the head surgery in Frome. Would recommend to all
Dan Chapman
25 Apr 2017
REPORT
Very helpful and friendly staff but getting test results took 4 days after the vets had received the results. They promised to call back that day with the results but then I heard nothing even after c... Read More
Very helpful and friendly staff but getting test results took 4 days after the vets had received the results. They promised to call back that day with the results but then I heard nothing even after calling them daily. Reason apparently was lack of vets due to Easter holidays. Read Less
Jane Maidment
20 Feb 2017
REPORT
I cannot praise Garston at Frome enough since changing to their practice a few years ago they have been exceptional on emergency call out and every day care.
Jayne Shelbourne
5 Feb 2017
REPORT
I have used Garstons vets in Trowbridge for years They are fantastic I started going there with my cat Polly but unfortanely the day I took Polly to Garstons she had to be put to sleep because she was... Read More
I have used Garstons vets in Trowbridge for years They are fantastic I started going there with my cat Polly but unfortanely the day I took Polly to Garstons she had to be put to sleep because she was very sick and losing weight the vet could only just hear her heart beating The vet thought it was Cancer or problems with her liver so it was better for her to end her suffering but it was very sad. The vet let me spend 10 minutes with Polly before she was put to sleep. The vet was very kind I am glad that my sister Brenda was with me Myself & my sister Brenda stayed with Polly while she was put to sleep We were so emotional saying goodbye to Polly Polly was only 7 years old Polly was then cremated but I did not want to keep her ashes I got another cat called Tilly a week after Polly died but Tilly will never replace Polly I have stayed with Garstons vets in Trowbridge because they are fantastic My cat Tilly prefers the male vet Andrew from Garstons in Trowbridge Tilly tries to attack the female vets Tilly is not as friendly as my cat Polly was I will always use Garstons because they are so friendly and understanding They go out of their way to help Tilly and their customer care is fantasticRead Less
Claire Ann Thornton
16 Jan 2017
REPORT
Shame had put my cat down I have miss her it's great keep emergency at weekend I have miss her already
Rachael Emma Sheppard
28 Dec 2016
REPORT
Our family pet of 13 years became very unwell on Christmas Day. The on call service was exceptional and we were told told expect the worse when we took him to the Frome branch later that day. After 48... Read More
Our family pet of 13 years became very unwell on Christmas Day. The on call service was exceptional and we were told told expect the worse when we took him to the Frome branch later that day. After 48 hours of intensive care over Christmas and Boxing Day we were able to take our beautiful boy home. The staff were extremely busy but still allowed us to visit him while he was there. I can't praise the staff and fantastic service we and Titch received. We are indebted to you all and it has made our Christmas to have him home. Thank you so much. Read Less
Anna Holley
11 Dec 2016
REPORT
I've had 2 problems with Garston vets. 1) a woman there cut my dogs claws so quick that she cut it too far back and now my dog is petrified to get her claws done. 2) told me I couldn't have my cats ba... Read More
I've had 2 problems with Garston vets. 1) a woman there cut my dogs claws so quick that she cut it too far back and now my dog is petrified to get her claws done. 2) told me I couldn't have my cats back after being neutered until I paid some money for their medication, I paid for the medication and they let me have my cats back and then sent me a letter saying I owed money (the money I already paid) Read Less
Lisa Slocombe
19 Nov 2016
REPORT
my dog was castrated yesterday in frome. He was really anxious and was all dealt with really well. Very happy with the service.
Bob Willcox
30 Oct 2016
REPORT
Roxanne Mills Meighan
4 Jul 2016
REPORT
Thank you to the warminster vet ed. My cat isn't the friendliest of cats but he kept him nice and calm when treating him. Was really good with my dog when she got her injections aswell. Would definite... Read More
Thank you to the warminster vet ed. My cat isn't the friendliest of cats but he kept him nice and calm when treating him. Was really good with my dog when she got her injections aswell. Would definitely recommend. Read Less
Chloe Carter
26 Jun 2016
REPORT
Yesterday my little baby nearly died after trying to eat a bee, he would have died had it not been for the fabulous people in the Westbury branch, without a doubt in my mind I would always take my pet... Read More
Yesterday my little baby nearly died after trying to eat a bee, he would have died had it not been for the fabulous people in the Westbury branch, without a doubt in my mind I would always take my pets to Garston, they have never been anything short of incredible. All the thanks in the world from myself, Pedro, Freddie and Muffin! Read Less
Jedd Cullinan
3 Jun 2016
REPORT
it was amazing place where animals can get better. Some of the vet does go to Longleat which I really love every year to see the animals like elephants, rhinos, hippos and many more if they are poorly... Read More
it was amazing place where animals can get better. Some of the vet does go to Longleat which I really love every year to see the animals like elephants, rhinos, hippos and many more if they are poorly, need an X-Ray, Having an Operations like Little Jazz the Lioness did on the teeth back in January and things like that. Cats and Dogs at peoples home will also get better. at Farms just like Mill Farm the cows, sheep, pigs, chickens, goats, ducks and more will be better aswell. Well Done Everyone at Garston Vets Read Less
Johanna Fyfe
10 Mar 2016
REPORT
Phoned yesterday and got an appointment really quickly - thank goodness. George (vet) was fantastic with our hamster; very gentle and thorough. Thank you for great service.
Sarah Holmes
29 Oct 2015
REPORT
What can I say . . . I have been a client at Garston Vets since I moved to the area in 2007 and I have been very pleased with the service that my pet has received there. I will admit that on one occas... Read More
What can I say . . . I have been a client at Garston Vets since I moved to the area in 2007 and I have been very pleased with the service that my pet has received there. I will admit that on one occasion, I did try another vets in Trowbridge as they were running an offer on vaccinations, but I am now confident to say that since experiencing visiting a vets inside a shop on a large retail park with my cat, I defiantly be loyal to Garston! Read Less
Vic p
12 Jan 2015
REPORT
I wouldn't even give one star really but as it's the only way to put a review. After a 4 o'clock vets appointment we was seen around 4.40 ish. I don't mind waitting but then to NOT even get a sorry fo... Read More
I wouldn't even give one star really but as it's the only way to put a review. After a 4 o'clock vets appointment we was seen around 4.40 ish. I don't mind waitting but then to NOT even get a sorry for the wait ect was a let down. As we have moved and are new to the vets going in for some more medication. The vet didn't even have are pets information about it, which was the whole reson for going there. asked me for the name and the dose. We were then rushed out of the room to the desk for her to look at our pets paper work to find that information out. Then forgot all about cutting my pets nails. As she rushed everything with us. I could go on and on as it was one thing after another that was poor in there. you and your pets are meant to be made to feel welcome in the vets. The two women behind the desk well they need to smile and speak to people how they would want to be spoken to. I will be looking first thing for a new vets.Read Less
Graeme White
10 Feb 2014
REPORT
All I can say is some people need to get over them selves all the vets I know from Garston over the 30 years I have used them would only put down animals if it was in the animals best interest. So pe... Read More
All I can say is some people need to get over them selves all the vets I know from Garston over the 30 years I have used them would only put down animals if it was in the animals best interest. So people with no experience of animals who think the are vets should go and do the 5 years of study and practical experience and not slander people and companies off, GET A LIFE PEOPLE !!!!!!!!!!!! Read Less
A Google User
5 Mar 2012
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know