Our practice provides a range of pet care services. If you have any questions about your pet's need for treatment or a specific aspect of our service, please call the practice or email us. We offer a complete veterinary service for small and domestic pets. We have a cat only waiting area at the lower end of the waiting room. The dedicated area, allows cats to wait in a quiet, dog free zone to help them relax. so your cat will be far less anxious. There are dedicated cat accessory display units to allow owners to indulge their feline friends! However this doesn't mean that we don't love seeing all of our doggy clients! The separate areas benefit the dogs too as they can quite often be either scared or overexcited by visiting the vets as well as cats. The practice provides a full range of services at Bromsgrove, in a modern hospital standard centre and branch centres in Rubery and Droitwich. Services. Consultations Vaccinations Full range of surgical operations Dental hygiene Radiology Ultrasound Endoscopy 24 hour emergency cover Nurse clinics. Dental Post neutering Weight Senior pet Jolly Juniors As well as the above clinics, chargeable appointments are available with one of our Nurses for minor procedures such as, claw clipping, expressing anal glands, microchipping, behavioural advice and blood pressure monitoring. In- house laboratory Micro-chipping Pet Passport scheme Arrangements for pet cremation Townsend Veterinary Practice is a trading name of CVS(UK) Limited ( company registration number 03777473 ) whose registered office is at CVS House, Owen road, Diss, Norfolk. IP22 4ER.
Too many inexperienced vets resulted in our dog being incorrectly diagnosed with cancer. The trauma of dealing with this news was emotionally catastrophic Because of their 'findings' we came very cl... Read More
Too many inexperienced vets resulted in our dog being incorrectly diagnosed with cancer. The trauma of dealing with this news was emotionally catastrophic Because of their 'findings' we came very close to putting him to sleep. I moved vets (back to the brilliant Clents) only to find that there was no cancer only an infection that had not been identified or treated correctly - despite Townsend having taking swabs. Clent's had no idea how Townsend had come to their conclusion; all i know is he is fine and still with us. Read Less
Jeremy L
23 Feb 2018
REPORT
My poor dog sustained a big injury to her right leg and kept crying it was devastating. These guys did all they could and now she is on her way to recovery. The staff members were so helpful, they dse... Read More
My poor dog sustained a big injury to her right leg and kept crying it was devastating. These guys did all they could and now she is on her way to recovery. The staff members were so helpful, they dserve this praise, thank you for all you've done. Read Less
David Johnson
22 Feb 2018
REPORT
Amazing vets that truly care for your animals like their own. I can't thank them enough for their support and help giving us another two special years with our poorly girl
nigel wood
28 Jan 2018
REPORT
Excellent service from all the staff ...continuity with the vet ANNA through out
Neil Weller
7 Dec 2017
REPORT
This used to be a brilliant vets. We used them for 14 years. Unfortunately since they became part of CVS there is no consistency of care, you rarely see the same vet. We had one vet diagnose our dog w... Read More
This used to be a brilliant vets. We used them for 14 years. Unfortunately since they became part of CVS there is no consistency of care, you rarely see the same vet. We had one vet diagnose our dog with arthritis and put her on long term painkiller only to have the next vet we saw question us as to why we were giving her painkiller and saying we shouldn't be giving her it! We moved to a new vet after that.
The admin staff are fantastic and always have been but the care just doesn't seem to be there any more. For routine care they may be great but not for on going conditions.
For what it is worth, our dog does have arthritis, the first pet was absolutely spot on. Read Less
Greg Johnstone
23 Mar 2017
REPORT
Such a professional caring bunch of people. Fantastic.
Karen Gibbins
20 Feb 2017
REPORT
I am distraught. I don't know where my dog is let alone how he is. Promised a phone call that never happened. You should be ashamed of yourselves.
Vicki Lymer
2 Feb 2017
REPORT
This vets is just the best. They are caring and extremely supportive ... we wouldn't go anywhere else after the care my kitten received when he was severely poorly. The staff are just amazing and I ca... Read More
This vets is just the best. They are caring and extremely supportive ... we wouldn't go anywhere else after the care my kitten received when he was severely poorly. The staff are just amazing and I can't find a negative word to say ... POSITIVE all the way xxx Read Less
Maria Hodgetts
2 Feb 2017
REPORT
All the staff have been so friendly and helped my Westie when he was very poorly. Always friendly especially Fiona and Alex on reception and Jo who has always looked after my dogs very well.
Rosie Robbins
30 Jan 2017
REPORT
I wanted to thank the vet Joanna Murray and Mary the Vetinary Nurse for their patience, kindness and expertise last Friday when I very sadly had to have my beloved blue point Cha-Lee put to sleep. T... Read More
I wanted to thank the vet Joanna Murray and Mary the Vetinary Nurse for their patience, kindness and expertise last Friday when I very sadly had to have my beloved blue point Cha-Lee put to sleep. They made the experience as good as it could have been, although it was obvioulsy heartbreaking for me. I cannot thank you enough for the very kind and compassionate way you both treated him (and me). May he rest in peace. Read Less
MrLongbow1415
10 Jan 2017
REPORT
Excellent Vets, My Springer Spaniel Puppy (Scampi) was very very ill and they looked after her superb, now she is back to being a nutter again. Superb Vets.
Rebecca Semmens-Wheeler
23 Dec 2016
REPORT
We travel ten miles to go here - professional, friendly staff and a cat-friendly waiting area.
Christine Harris-James
11 Oct 2016
REPORT
A first rate veterinary service. Every single member of staff is really welcoming polite pleasant and easy to talk to. I have used other practices but I have to say this is the best. I am particu... Read More
A first rate veterinary service. Every single member of staff is really welcoming polite pleasant and easy to talk to. I have used other practices but I have to say this is the best. I am particularly impressed with the reception staff who are so kind, friendly and cheerful at all times. I was really impressed with the time that was given to my dog as he was frightened and a little snappy as he needed surgery and several follow up visits to attend to the wound. Anna the Vet calmed him down so that on subsequent visits he was more relaxed. My dog was looked after so well by all of the staff and I have absolute confidence in them. I highly recommend this practice and will remain here with my other pets who are looked after so well. Thank you Christine Harris-James Read Less
Charlotte Dandridge
8 Oct 2016
REPORT
What a fantastic vets. Not only are they welcoming and have lovely staff on hand but they also have the animals best interest at hearts (not pushing for any sales at all) Found all the information gi... Read More
What a fantastic vets. Not only are they welcoming and have lovely staff on hand but they also have the animals best interest at hearts (not pushing for any sales at all) Found all the information given to us amazingly useful and helpful. Will be back with our fluffy friends for sure... Thank you Read Less
Adrian Rose
12 Sep 2016
REPORT
Friendly quick service. Receptionists very helpful
Richard Hackett
27 Jul 2016
REPORT
Friendly practise, very professional and don't waste your time with unnecessary procedures.
Angela Sharp
26 Jul 2016
REPORT
Thank you to everyone at Townsend for looking after my baby boy, Paddy the Malshi... Even though he's been sulking all day today, look forward to getting my boy back to his normal self
debra walters
15 Mar 2016
REPORT
Very friendly and helpful have always used this vets for years and they are always there for you and your pets.
Max Banner
23 Jan 2016
REPORT
A huge thank you today to all at the practice who helped us today with Luckie, the Vet (so understanding & extremely helpful) the receptionists & especially the Surgeon who has done a fantastic job, I... Read More
A huge thank you today to all at the practice who helped us today with Luckie, the Vet (so understanding & extremely helpful) the receptionists & especially the Surgeon who has done a fantastic job, I thank you from the bottom of my heart, you were all wonderful!! She is very sleepy but recovering well from her operation & with lots of TLC I'm sure she will be fine Read Less
Lonnie Engleman
1 Apr 2015
REPORT
I'm really disappointed this evening after usually a very positive visit. My old girl has what I thought to be an ear infection that we decided to treat for a short time with over the counter ear drop... Read More
I'm really disappointed this evening after usually a very positive visit. My old girl has what I thought to be an ear infection that we decided to treat for a short time with over the counter ear drops. After a difficult look into her ears we we asked about what product we had been using. Admittedly in the rush from work to home to vets we forgot to pick them up, eventually sorted that problem! Next we were told to use a prescription ear drops - fine, no problem. So I asked is it an ear infection? The answer 'probably'. Great, I'm really pleased I just paid close to 80 for a probably and crappy attitude. Sorry Townsend I think you just lost our business. Poor! Read Less
Karen Fenton
19 Apr 2014
REPORT
Have been SO caring while my cat Gary has been ill - he has needed tube feeding at home and all the staff encouraged me to try it yet were understanding when it was all a bit much for me and supported... Read More
Have been SO caring while my cat Gary has been ill - he has needed tube feeding at home and all the staff encouraged me to try it yet were understanding when it was all a bit much for me and supported me through it. With their help I have managed it and now he seems to be well on the way to recovering and I am extremely grateful Read Less
Our practice provides a range of pet care services. If you have any questions about your pet's need for treatment or a specific aspect of our service, please call the practice or email us. We offer a complete veterinary service for small and domestic pets. We have a cat only waiting area at the lower end of the waiting room. The dedicated area, allows cats to wait in a quiet, dog free zone to help them relax. so your cat will be far less anxious. There are dedicated cat accessory display units to allow owners to indulge their feline friends! However this doesn't mean that we don't love seeing all of our doggy clients! The separate areas benefit the dogs too as they can quite often be either scared or overexcited by visiting the vets as well as cats. The practice provides a full range of services at Bromsgrove, in a modern hospital standard centre and branch centres in Rubery and Droitwich. Services. Consultations Vaccinations Full range of surgical operations Dental hygiene Radiology Ultrasound Endoscopy 24 hour emergency cover Nurse clinics. Dental Post neutering Weight Senior pet Jolly Juniors As well as the above clinics, chargeable appointments are available with one of our Nurses for minor procedures such as, claw clipping, expressing anal glands, microchipping, behavioural advice and blood pressure monitoring. In- house laboratory Micro-chipping Pet Passport scheme Arrangements for pet cremation Townsend Veterinary Practice is a trading name of CVS(UK) Limited ( company registration number 03777473 ) whose registered office is at CVS House, Owen road, Diss, Norfolk. IP22 4ER.
Too many inexperienced vets resulted in our dog being incorrectly diagnosed with cancer. The trauma of dealing with this news was emotionally catastrophic Because of their 'findings' we came very cl... Read More
Too many inexperienced vets resulted in our dog being incorrectly diagnosed with cancer. The trauma of dealing with this news was emotionally catastrophic Because of their 'findings' we came very close to putting him to sleep. I moved vets (back to the brilliant Clents) only to find that there was no cancer only an infection that had not been identified or treated correctly - despite Townsend having taking swabs. Clent's had no idea how Townsend had come to their conclusion; all i know is he is fine and still with us. Read Less
Jeremy L
23 Feb 2018
REPORT
☆☆☆☆☆
REPORT
My poor dog sustained a big injury to her right leg and kept crying it was devastating. These guys did all they could and now she is on her way to recovery. The staff members were so helpful, they dse... Read More
My poor dog sustained a big injury to her right leg and kept crying it was devastating. These guys did all they could and now she is on her way to recovery. The staff members were so helpful, they dserve this praise, thank you for all you've done. Read Less
David Johnson
22 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Amazing vets that truly care for your animals like their own. I can't thank them enough for their support and help giving us another two special years with our poorly girl
nigel wood
28 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Excellent service from all the staff ...continuity with the vet ANNA through out
Neil Weller
7 Dec 2017
REPORT
☆☆☆☆☆
REPORT
This used to be a brilliant vets. We used them for 14 years. Unfortunately since they became part of CVS there is no consistency of care, you rarely see the same vet. We had one vet diagnose our dog w... Read More
This used to be a brilliant vets. We used them for 14 years. Unfortunately since they became part of CVS there is no consistency of care, you rarely see the same vet. We had one vet diagnose our dog with arthritis and put her on long term painkiller only to have the next vet we saw question us as to why we were giving her painkiller and saying we shouldn't be giving her it! We moved to a new vet after that.
The admin staff are fantastic and always have been but the care just doesn't seem to be there any more. For routine care they may be great but not for on going conditions.
For what it is worth, our dog does have arthritis, the first pet was absolutely spot on. Read Less
Greg Johnstone
23 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Such a professional caring bunch of people. Fantastic.
Karen Gibbins
20 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I am distraught. I don't know where my dog is let alone how he is. Promised a phone call that never happened. You should be ashamed of yourselves.
Vicki Lymer
2 Feb 2017
REPORT
☆☆☆☆☆
REPORT
This vets is just the best. They are caring and extremely supportive ... we wouldn't go anywhere else after the care my kitten received when he was severely poorly. The staff are just amazing and I ca... Read More
This vets is just the best. They are caring and extremely supportive ... we wouldn't go anywhere else after the care my kitten received when he was severely poorly. The staff are just amazing and I can't find a negative word to say ... POSITIVE all the way xxx Read Less
Maria Hodgetts
2 Feb 2017
REPORT
☆☆☆☆☆
REPORT
All the staff have been so friendly and helped my Westie when he was very poorly. Always friendly especially Fiona and Alex on reception and Jo who has always looked after my dogs very well.
Rosie Robbins
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I wanted to thank the vet Joanna Murray and Mary the Vetinary Nurse for their patience, kindness and expertise last Friday when I very sadly had to have my beloved blue point Cha-Lee put to sleep. T... Read More
I wanted to thank the vet Joanna Murray and Mary the Vetinary Nurse for their patience, kindness and expertise last Friday when I very sadly had to have my beloved blue point Cha-Lee put to sleep. They made the experience as good as it could have been, although it was obvioulsy heartbreaking for me. I cannot thank you enough for the very kind and compassionate way you both treated him (and me). May he rest in peace. Read Less
MrLongbow1415
10 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Excellent Vets, My Springer Spaniel Puppy (Scampi) was very very ill and they looked after her superb, now she is back to being a nutter again. Superb Vets.
Rebecca Semmens-Wheeler
23 Dec 2016
REPORT
☆☆☆☆☆
REPORT
We travel ten miles to go here - professional, friendly staff and a cat-friendly waiting area.
Christine Harris-James
11 Oct 2016
REPORT
☆☆☆☆☆
REPORT
A first rate veterinary service. Every single member of staff is really welcoming polite pleasant and easy to talk to. I have used other practices but I have to say this is the best. I am particu... Read More
A first rate veterinary service. Every single member of staff is really welcoming polite pleasant and easy to talk to. I have used other practices but I have to say this is the best. I am particularly impressed with the reception staff who are so kind, friendly and cheerful at all times. I was really impressed with the time that was given to my dog as he was frightened and a little snappy as he needed surgery and several follow up visits to attend to the wound. Anna the Vet calmed him down so that on subsequent visits he was more relaxed. My dog was looked after so well by all of the staff and I have absolute confidence in them. I highly recommend this practice and will remain here with my other pets who are looked after so well. Thank you Christine Harris-James Read Less
Charlotte Dandridge
8 Oct 2016
REPORT
☆☆☆☆☆
REPORT
What a fantastic vets. Not only are they welcoming and have lovely staff on hand but they also have the animals best interest at hearts (not pushing for any sales at all) Found all the information gi... Read More
What a fantastic vets. Not only are they welcoming and have lovely staff on hand but they also have the animals best interest at hearts (not pushing for any sales at all) Found all the information given to us amazingly useful and helpful. Will be back with our fluffy friends for sure... Thank you Read Less
Adrian Rose
12 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Friendly quick service. Receptionists very helpful
Richard Hackett
27 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Friendly practise, very professional and don't waste your time with unnecessary procedures.
Angela Sharp
26 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Thank you to everyone at Townsend for looking after my baby boy, Paddy the Malshi... Even though he's been sulking all day today, look forward to getting my boy back to his normal self
debra walters
15 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly and helpful have always used this vets for years and they are always there for you and your pets.
Max Banner
23 Jan 2016
REPORT
☆☆☆☆☆
REPORT
A huge thank you today to all at the practice who helped us today with Luckie, the Vet (so understanding & extremely helpful) the receptionists & especially the Surgeon who has done a fantastic job, I... Read More
A huge thank you today to all at the practice who helped us today with Luckie, the Vet (so understanding & extremely helpful) the receptionists & especially the Surgeon who has done a fantastic job, I thank you from the bottom of my heart, you were all wonderful!! She is very sleepy but recovering well from her operation & with lots of TLC I'm sure she will be fine Read Less
Lonnie Engleman
1 Apr 2015
REPORT
☆☆☆☆☆
REPORT
I'm really disappointed this evening after usually a very positive visit. My old girl has what I thought to be an ear infection that we decided to treat for a short time with over the counter ear drop... Read More
I'm really disappointed this evening after usually a very positive visit. My old girl has what I thought to be an ear infection that we decided to treat for a short time with over the counter ear drops. After a difficult look into her ears we we asked about what product we had been using. Admittedly in the rush from work to home to vets we forgot to pick them up, eventually sorted that problem! Next we were told to use a prescription ear drops - fine, no problem. So I asked is it an ear infection? The answer 'probably'. Great, I'm really pleased I just paid close to 80 for a probably and crappy attitude. Sorry Townsend I think you just lost our business. Poor! Read Less
Karen Fenton
19 Apr 2014
REPORT
☆☆☆☆☆
REPORT
Have been SO caring while my cat Gary has been ill - he has needed tube feeding at home and all the staff encouraged me to try it yet were understanding when it was all a bit much for me and supported... Read More
Have been SO caring while my cat Gary has been ill - he has needed tube feeding at home and all the staff encouraged me to try it yet were understanding when it was all a bit much for me and supported me through it. With their help I have managed it and now he seems to be well on the way to recovering and I am extremely grateful Read Less