The Vale Veterinary Group
Kidderminster, Worcestershire
Book an Appointment
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Online booking unavailable
Please call
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Team
Lisa langford
Veterinarian
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Services
24 Hour Emergency
Acupuncture
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
House Calls
In-House Blood Analysis
Isolation Unit
Laboratory
Microchipping
Oncology
Ophthalmology
Radiology (X-Rays)
Rehabilitation
Surgery
Ultrasound
Vaccinations
Reviews
Anne Joyce
26 Jul 2022
REPORT
A wonderful bunch of caring people ! Always helpful and knowledgeable with good advice and excellent treatment.
Staff love the animals in their care and are kind to owners too !
Mareks
5 Jun 2019
REPORT
This is worst vet clinic. Not even one star worth. Because of them we loose our family member our cat. We came with our cat's breathing problem (it was hard to breath to her, she breath with mouth ope...
This is worst vet clinic. Not even one star worth. Because of them we loose our family member our cat. We came with our cat's breathing problem (it was hard to breath to her, she breath with mouth open). They haven't done any checks to find any problems just prescribed wrong medicine and sent us home. After week our cat dies. This is not acceptable!
Deb Cartlidge
27 Jun 2018
REPORT
Alison is a superb vet who considers the owners situation rather than bombarding them with suggestive treatment that is not always conjusive to the wellbeing of the animal a...
Alison is a superb vet who considers the owners situation rather than bombarding them with suggestive treatment that is not always conjusive to the wellbeing of the animal and their owners. Cannot recommend her high enough. Well done Alison for your very humane responses
Emma Parker
25 Jun 2018
REPORT
Good vet she was great and took good care of the cat would definitely recommend to others pet owners
John Baynham
20 Jun 2018
REPORT
Very good vets. Would highly recommend
Laura Hall
24 Apr 2018
REPORT
Absolutely amazing vets. They treat my dogs like royalty whenever they have to make a visit.
Albion girls
2 Mar 2018
REPORT
Lovely Vet's practice, nice receptionist, multilingual vet... Recommended!!
Ann W
20 Feb 2018
REPORT
Always do their best. V. G place to go
Dawn SWINGLER
12 Nov 2017
REPORT
Fantastic staff. They saved my seriously ill puppy by spotting what was wrong very quickly and arranging specialist care.
Catherine W
15 Sep 2017
REPORT
Fantastic caring vets Experienced and knowledgeable Excellent facilities Always had the most amazing service with my cats and dogs Would highly recommend 5 stars well deserved
Mandy C.
27 Jun 2017
REPORT
My dog was taken here whilst I was on holiday and hospitalised initially he improved then deteriorated when asked if it was the analgesic vets said no he needed it even though he'd gone 16 hours witho...
My dog was taken here whilst I was on holiday and hospitalised initially he improved then deteriorated when asked if it was the analgesic vets said no he needed it even though he'd gone 16 hours without analgesic!!! He was taken for a second opinion where he improved overnight without analgesia and continues to improve. Wouldn't recommend at all !!!!! Terrible service
Vanessa Hodgkins
8 Jun 2017
REPORT
I've been a client for 20 years. Professional, caring and empathetic. My dog loves to go as she gets fuss from all the staff from receptionists to nurses to vets. They have a great well equipped pr...
I've been a client for 20 years. Professional, caring and empathetic. My dog loves to go as she gets fuss from all the staff from receptionists to nurses to vets. They have a great well equipped practice and always deliver top notch clinical and caring service. I wouldn't take my precious dogs anywhere else.
Nicly Bosbury
26 May 2017
REPORT
Fantastic staff
Victoria Jane Duncan
10 Feb 2017
REPORT
Friendly, professional and knowledgeable, outstanding service as always from the girls in stourport, Millie is recovering nicely, thanks ladies
Carrie-ann Gualano
1 Dec 2016
REPORT
Wonderful Vets! We Sadly had to help another of our elderly cats over to rainbow bridge last week. Steffen looked after our 20 year old Whiskey-Woo on her last day. Just wanted to say thank you to eve...
Wonderful Vets! We Sadly had to help another of our elderly cats over to rainbow bridge last week. Steffen looked after our 20 year old Whiskey-Woo on her last day. Just wanted to say thank you to everyone!!! Steffen kept us informed of Whiskeys condition,all her options and helped us make the best decision for her. He went above and beyond to get us an appointment even though it was a very busy day at Vale. Everyone showed great compassion and gave us plenty of time that evening. The receptionists are always superstars! Thank you also for the lovely card we received today it meant a lot to all of us.
Andy Brooker
16 Nov 2016
REPORT
Professional caring vets
Michelle Carroll
10 Nov 2016
REPORT
A great vetinary practice with knowledgable, friendly compassionate staff
Julie Fellows
23 Oct 2016
REPORT
Fab service today short notice appointment to check our cat out thank you lisa and Bev for you assistance . See you in a few days @ kidderminster
Luke Walsh
15 Oct 2016
REPORT
Nice vets and a reasonable price.
Matt Cole
29 Sep 2016
REPORT
Have been using Vale vets for over 20yrs now and would not go anywhere else. It was through their care that my old girl lived to approx 18 yrs old. Lisa delivered by emergency c section her puppies so...
Have been using Vale vets for over 20yrs now and would not go anywhere else. It was through their care that my old girl lived to approx 18 yrs old. Lisa delivered by emergency c section her puppies some many years ago. In my experience, and that of others, they are not like some other practices that use scare tactics so get the maximum revenue out of you. Yes, they are a little more expensive than some but I gladly pay it (ok, I will admit I rib the ladies on reception!) knowing that my furry family get the best care that is possible. I emphasise again I would not go anywhere else and never will (unless a certain vet retires and the I won't have anymore pets!)
Justine Lewis
29 Sep 2016
REPORT
All the staff are amazing, my dog has just spent 2 nights and 3 days at Vales in Stourport and I can not thank them enough for everything they did, I had regular progress calls and even a text message...
All the staff are amazing, my dog has just spent 2 nights and 3 days at Vales in Stourport and I can not thank them enough for everything they did, I had regular progress calls and even a text message at 10.30pm to assure me that he was comfortable and ready for bed!! Wonderful staff x
Louise Helen Bourne
21 Sep 2016
REPORT
I have had a great experience bringing my kitten Lottie in this morning. From booking her in to the staff having the best start kitten pack ready with her name on ready on arrival all paperwork was re...
I have had a great experience bringing my kitten Lottie in this morning. From booking her in to the staff having the best start kitten pack ready with her name on ready on arrival all paperwork was ready for the pet health plan that I signed up too and the vet check and first injections was top notch and the check with the nurse and worming was done. My kitten had her photo for the wall done too. Everything I needed to know and advice was well explained 100%happy with the service I received today. Highly recommend.
Steve Butler
19 Sep 2016
REPORT
I have used the Stourport branch for ten years now and the staff are lovely people, treating me and my dogs with great care and support.
Michelle Kupiec
13 Sep 2016
REPORT
Have used vales for years would never go anywhere else...Lisa Langford is a wonderful vet
Tracey Marston
30 Aug 2016
REPORT
Fantastic vets - Everyone is so polite and really care i have been using vales for quite a few years I won't go anywhere else.
Gregory Barber
2 Jul 2016
REPORT
Brilliant people, very friendly. We trust them to take excellent care of our pets.
Jacqui Whitworth
8 Mar 2016
REPORT
Took our Pharaoh hound Qazar to see the vet last Thursday. Having been with my vets down in Sussex for over 25 years I was unsure of going to a new vet. What a wonderful vets they are. Made us feel...
Took our Pharaoh hound Qazar to see the vet last Thursday. Having been with my vets down in Sussex for over 25 years I was unsure of going to a new vet. What a wonderful vets they are. Made us feel welcome and so good. Qazar is now fine and I would recommend them to anyone in the area.
Richard Hipkins
10 Aug 2015
REPORT
Can't fault them really. I trust them more than my GP :/
Nick Jones
6 Dec 2014
REPORT
Photo Gallery
Business Hours
Monday
Mon
08:30AM-20:30PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
08:30AM-16:00PM
Sunday
Sun
10:00AM-13:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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The Vale Veterinary Group
Kidderminster, Worcestershire
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
Business Hours
Monday
08:30AM-20:30PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-19:00PM
Saturday
08:30AM-16:00PM
Sunday
10:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Acupuncture
Allergies
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Genetic Disease Testing
House Calls
In-House Blood Analysis
Isolation Unit
Laboratory
Microchipping
Oncology
Ophthalmology
Radiology (X-Rays)
Rehabilitation
Surgery
Ultrasound
Vaccinations
Team
Lisa langford
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Anne Joyce
26 Jul 2022
A wonderful bunch of caring people ! Always helpful and knowledgeable with good advice and excellent treatment.
Staff love the animals in their care and are kind to owners too !
Mareks
5 Jun 2019
This is worst vet clinic. Not even one star worth. Because of them we loose our family member our cat. We came with our cat's breathing problem (it was hard to breath to her, she breath with mouth ope...
This is worst vet clinic. Not even one star worth. Because of them we loose our family member our cat. We came with our cat's breathing problem (it was hard to breath to her, she breath with mouth open). They haven't done any checks to find any problems just prescribed wrong medicine and sent us home. After week our cat dies. This is not acceptable!
Deb Cartlidge
27 Jun 2018
Alison is a superb vet who considers the owners situation rather than bombarding them with suggestive treatment that is not always conjusive to the wellbeing of the animal a...
Alison is a superb vet who considers the owners situation rather than bombarding them with suggestive treatment that is not always conjusive to the wellbeing of the animal and their owners. Cannot recommend her high enough. Well done Alison for your very humane responses
Emma Parker
25 Jun 2018
Good vet she was great and took good care of the cat would definitely recommend to others pet owners
John Baynham
20 Jun 2018
Very good vets. Would highly recommend
Laura Hall
24 Apr 2018
Absolutely amazing vets. They treat my dogs like royalty whenever they have to make a visit.
Albion girls
2 Mar 2018
Lovely Vet's practice, nice receptionist, multilingual vet... Recommended!!
Ann W
20 Feb 2018
Always do their best. V. G place to go
Dawn SWINGLER
12 Nov 2017
Fantastic staff. They saved my seriously ill puppy by spotting what was wrong very quickly and arranging specialist care.
Catherine W
15 Sep 2017
Fantastic caring vets Experienced and knowledgeable Excellent facilities Always had the most amazing service with my cats and dogs Would highly recommend 5 stars well deserved
Mandy C.
27 Jun 2017
My dog was taken here whilst I was on holiday and hospitalised initially he improved then deteriorated when asked if it was the analgesic vets said no he needed it even though he'd gone 16 hours witho...
My dog was taken here whilst I was on holiday and hospitalised initially he improved then deteriorated when asked if it was the analgesic vets said no he needed it even though he'd gone 16 hours without analgesic!!! He was taken for a second opinion where he improved overnight without analgesia and continues to improve. Wouldn't recommend at all !!!!! Terrible service
Vanessa Hodgkins
8 Jun 2017
I've been a client for 20 years. Professional, caring and empathetic. My dog loves to go as she gets fuss from all the staff from receptionists to nurses to vets. They have a great well equipped pr...
I've been a client for 20 years. Professional, caring and empathetic. My dog loves to go as she gets fuss from all the staff from receptionists to nurses to vets. They have a great well equipped practice and always deliver top notch clinical and caring service. I wouldn't take my precious dogs anywhere else.
Nicly Bosbury
26 May 2017
Fantastic staff
Victoria Jane Duncan
10 Feb 2017
Friendly, professional and knowledgeable, outstanding service as always from the girls in stourport, Millie is recovering nicely, thanks ladies
Carrie-ann Gualano
1 Dec 2016
Wonderful Vets! We Sadly had to help another of our elderly cats over to rainbow bridge last week. Steffen looked after our 20 year old Whiskey-Woo on her last day. Just wanted to say thank you to eve...
Wonderful Vets! We Sadly had to help another of our elderly cats over to rainbow bridge last week. Steffen looked after our 20 year old Whiskey-Woo on her last day. Just wanted to say thank you to everyone!!! Steffen kept us informed of Whiskeys condition,all her options and helped us make the best decision for her. He went above and beyond to get us an appointment even though it was a very busy day at Vale. Everyone showed great compassion and gave us plenty of time that evening. The receptionists are always superstars! Thank you also for the lovely card we received today it meant a lot to all of us.
Andy Brooker
16 Nov 2016
Professional caring vets
Michelle Carroll
10 Nov 2016
A great vetinary practice with knowledgable, friendly compassionate staff
Julie Fellows
23 Oct 2016
Fab service today short notice appointment to check our cat out thank you lisa and Bev for you assistance . See you in a few days @ kidderminster
Luke Walsh
15 Oct 2016
Nice vets and a reasonable price.
Matt Cole
29 Sep 2016
Have been using Vale vets for over 20yrs now and would not go anywhere else. It was through their care that my old girl lived to approx 18 yrs old. Lisa delivered by emergency c section her puppies so...
Have been using Vale vets for over 20yrs now and would not go anywhere else. It was through their care that my old girl lived to approx 18 yrs old. Lisa delivered by emergency c section her puppies some many years ago. In my experience, and that of others, they are not like some other practices that use scare tactics so get the maximum revenue out of you. Yes, they are a little more expensive than some but I gladly pay it (ok, I will admit I rib the ladies on reception!) knowing that my furry family get the best care that is possible. I emphasise again I would not go anywhere else and never will (unless a certain vet retires and the I won't have anymore pets!)
Justine Lewis
29 Sep 2016
All the staff are amazing, my dog has just spent 2 nights and 3 days at Vales in Stourport and I can not thank them enough for everything they did, I had regular progress calls and even a text message...
All the staff are amazing, my dog has just spent 2 nights and 3 days at Vales in Stourport and I can not thank them enough for everything they did, I had regular progress calls and even a text message at 10.30pm to assure me that he was comfortable and ready for bed!! Wonderful staff x
Louise Helen Bourne
21 Sep 2016
I have had a great experience bringing my kitten Lottie in this morning. From booking her in to the staff having the best start kitten pack ready with her name on ready on arrival all paperwork was re...
I have had a great experience bringing my kitten Lottie in this morning. From booking her in to the staff having the best start kitten pack ready with her name on ready on arrival all paperwork was ready for the pet health plan that I signed up too and the vet check and first injections was top notch and the check with the nurse and worming was done. My kitten had her photo for the wall done too. Everything I needed to know and advice was well explained 100%happy with the service I received today. Highly recommend.
Steve Butler
19 Sep 2016
I have used the Stourport branch for ten years now and the staff are lovely people, treating me and my dogs with great care and support.
Michelle Kupiec
13 Sep 2016
Have used vales for years would never go anywhere else...Lisa Langford is a wonderful vet
Tracey Marston
30 Aug 2016
Fantastic vets - Everyone is so polite and really care i have been using vales for quite a few years I won't go anywhere else.
Gregory Barber
2 Jul 2016
Brilliant people, very friendly. We trust them to take excellent care of our pets.
Jacqui Whitworth
8 Mar 2016
Took our Pharaoh hound Qazar to see the vet last Thursday. Having been with my vets down in Sussex for over 25 years I was unsure of going to a new vet. What a wonderful vets they are. Made us feel...
Took our Pharaoh hound Qazar to see the vet last Thursday. Having been with my vets down in Sussex for over 25 years I was unsure of going to a new vet. What a wonderful vets they are. Made us feel welcome and so good. Qazar is now fine and I would recommend them to anyone in the area.
Richard Hipkins
10 Aug 2015
Can't fault them really. I trust them more than my GP :/
Nick Jones
6 Dec 2014
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Incorrect information? Let us know