Every single time we go here we have a wonderful experience. The quality of the services is great and the staff and doctors are very good, kind.l and patient. Bonnie, our little staffie had to have a bit if surgery to remove 2 molars. I would have thought the experience will traumatise her a little bit, but it's safe to say a few days later, as we were walking by to go to Co-op she ran straight to their door wagging her tail. She was quite disappointed as it was Sunday and it was closed. She continues to do this every time we walk by, just hoping to get some fuss from the staff. I definitely recommend this vet surgery! Read Less

Lovely friendly and professional service from the staff. Clean and spacious reception area. My one gripe is a generic letter referring to us as the cats mummy and daddy at various points advising us about services. We found it weirdly infantile and patronising. We have a pet cat who sometimes requires a vetinary service. The cat is not our child and we are not her parents. Read Less

Just registered my new cat here after having taken him in this weekend for his final vaccinations which was still required after having collected him from RSPCA -due to my having picked him up prior to vaccination due date - All staff extremely helpful/friendly and really made both myself and my new cat feel at ease - Also offered advice on various questions I raised without hesitation and bent over backwards to help me find correct Id Microchip details etc - The Best Friend Team also went through the trouble to spend their own time making calls to RSPCA even after I had already picked him up from there to ensure correct history/need for poss ongoing care and so forth.Having been there once this past weekend with my new cat - there and then registered him with them due to professional/kind care to both pet and owner!!!!! and know that future ongoing care will be without hesitation when we go in - We know we are BOTH in good hands!! Read Less

Such a great practice to go to.profesional from the moment you step through the door. Jon,Kirsty and all the staff have been fantastic over the past 9 years and will continue to use the practice. Both my dogs are having dental treatment today and I know they’ve are in safe hands. Read Less

What a great find. Having recently moved into the area I had no problem accessing GP, Dentist and Optician practises, my biggest task was finding a Veterinary practise that lived up to my expectations. Walking into Best Friends was a lovely welcoming experience, but I was cautious. After a consulatation with Jon, he seemed to know what he was talking about, I was still cautious. I get to meet Helen, she seemed to know what she was talking about, but I was still cautious. Scheduled day of operation with Jon arrives, you guessed it I was . . . . . .so pleased that 'The Team' were able to treat and look after Missy with such care and tenderness. Consulatation with Jon after the procedure included verbal as well as written instructions. WOULD I RECOMMEND BEST FRIENDS 10 OUT OF 10 Read Less

We have used Best Friends for a number of years. Jon and all of the team are fastidious at offering the highest standards of advice and care for our pets. They always go above and beyond our expectation and our dogs always get well deserved fuss from the team. Read Less

Went here for a second opinion initially as John and team were recommended by 2 separate friends with dogs. So glad we went. Doesn't feel like a cold, commercial vets but one where the animals come first and our dog is definitely benefiting! Fabulous place and all the staff are so welcoming and helpful. Read Less

This is a really fabulous surgery. As a medical professional myself, I often struggle to find surgeries that I am completely happy with, whether that's due to hygiene procedures, treatment protocols or the age of equipment. I was nervous on moving to the area recently, as I was leaving behind a truly excellent vet to do so, and as a breeder, it is vital that my vets are top notch, to ensure the safety of mum and babies. I needn't have worried. The surgery is fab, with nice, modern equipment, a super clean smell and excellent hygiene. Vets are more than happy to work with you (something crucial for me as I need to be able to suggest and discuss treatment options rather than blindly following orders), and they go above and beyond to make sure that animals are comfy and seen in a timely fashion. It's clear to see how much the nurses and receptionists love pets, something which again is surprisingly lacking in many places. The first time I brought a kitten in, I was mobbed just so they could coo over the baby, never mind that they must have seen literally hundreds before! It's so, so lovely to see people really enjoying what they do, and this comes across in every aspect. It's a happy, friendly place where I know my animals get the best treatment possible. Read Less

A fantastic vet. Always on hand to give advice face-to-face or over the phone. I have a big, stroppy cat who cannot abide going to ANY vet, and they are always happy to make concessions to reduce his time spent in a stressful situation. Read Less

Gruffy the dog and I always get a warm welcome from Best Friend's - so much so that sometimes we just call in to say 'hi' when we're walking past! The staff are always kind, helpful and extremely caring and their veterinary knowledge is excellent. We have always received a fantastic professional service from our friendly, local vet. Read Less

I can't recommend John and his team enough. If I could shout it from the roof tops I would. The care, dedication, support and the love, each and everyone of them showed my very poorly puppy was incredible. They saved my puppy's life, and for that I will eternally be grateful. Your my and Luna's heros. Thank you a million times!Read Less

When we took our little Jack Rusell Shady in ( he was diagnosed with cancer) the vet nurses were extremely caring and friendly towards us and our little boy. This helped me immensely during this time as I felt very emtional worrying about our dog so much. You can tell that all staff at Best friends vet are dog lovers and pet owners themselves and they made us feel so much better about the situation. Dr Jon Slattery seems very professional and confident in what he does and also very thorough. He explained everything in detail to us which helped us to understand all procedures much better. I'm impressed of how he always replied to our emails immidiatly and kept in touch with us via the phone on a daily basis. All in all very happy that we chose to register our pets with this practice! Thank you so much for all your help! Read Less

A first class veterinary practice, recommended to me because of their expertise with rabbits and guinea pigs as well as cats and dogs. Very warm and friendly and willing to go that extra mile to help. Having been involved in animal rescue for several years, I've taken a great many animals to Best Friends. Their dedication and perseverance has been outstanding, nothing is too much trouble. They have separate waiting areas and consulting rooms for dogs and cats (and rabbits etc) to avoid putting animals under extra stress. The support given to us as owners and carers as well as the animals is very much appreciated. Read Less

Well what can I say, a veterinary practice that offers the lot and more...... Everyone is always friendly, with a listening ear and want to help in many practical and emotional ways. Even extended services to help find a lost car key in Victoria Park. In the dark with torches, searching through driving snow and squelching mud. I am humbled and grateful for Jon's help and eager eye as the key was found. The dogs were dried off and given a treat and I was offered a bestest towel. Service with a smile and tenacity to fix a problem, there for the routine and times of loss. A big thank you! Read Less