Best Friends Veterinary Surgery
Malvern, Worcestershire
General Info
Best Friends Veterinary Surgery stands as a recognized establishment in Malvern where animal enthusiasts find dependable local veterinary assistance. Pet owners from surrounding areas benefit from stable veterinary services due to the clinic’s strategic position in Worcestershire. Depending on the case services may encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations. Best Friends Veterinary Surgery establishes an organized tranquil environment that reduces stress levels for both pets and their owners. The veterinary team in Malvern addresses an extensive range of medical conditions which include skin and coat problems dental issues as well as mobility difficulties. The clinic handles wellness visits and preventive plans regularly but also possesses expertise in managing urgent conditions including infections and digestive changes. Best Friends Veterinary Surgery serves as a primary resource for Worcestershire families facing complex diagnoses and long-term care needs for their senior pets. Visitors frequently comment on the clinic’s communication style because it delivers messages in a straightforward, compassionate manner that ensures comprehension. Pet owners gain assurance through their animal care choices by using this tool. A significant number of clients maintain long-term relationships citing both consistent service delivery and trust-building which develops over extended periods. The staff's familiarity with a wide range of veterinary topics including both common and complex issues enables them to provide effective long-term care guidance. The expansion of Best Friends Veterinary Surgery persists because an increasing number of pet owners relocate to the Malvern area or seek nearby veterinary services. Through its operations the clinic establishes a foundational support system that promotes responsible pet ownership alongside attentive animal care within the local community. The established veterinary practice in Worcestershire stands as a dependable option for those seeking routine and responsive animal care. The residents of Malvern alongside those in Worcestershire's adjacent areas generally find value in the proximity of Best Friends Veterinary Surgery. New pet owners seeking advice and longtime clients managing special conditions both require clear compassionate consistent veterinary service which remains essential at all times. Such practices serve to complete their fundamental community function.
Team
Jonathan Slattery
Veterinarian
Sharon Bevan
Nurse
Amy Gibson
Nurse
Lauren Jones
Nurse
Kirsty Ryley
Nurse
Helen Borkowski
Veterinarian
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Reviews
Peter and Sonia Hartwell
12 Apr 2020
REPORT
For many years we have taken our two cats to Best Friends Vets. We’ve always been more than pleased with the care and compassion displayed by Jon and all the staff there. Unfortunately one of our cats...
For many years we have taken our two cats to Best Friends Vets. We’ve always been more than pleased with the care and compassion displayed by Jon and all the staff there. Unfortunately one of our cats cat died recently and there was no less care spent not only for pixie but for us to.we thank you from the bottom of our hearts.
Rachel Powell
11 Jul 2019
REPORT
Another massive thank you for looking after Josie 🐾 today. She is always welcomed with big hugs from Lauren and Amy, which is so reassuring! Jon is great too! When ever anyone asks me, who is your ve...
Another massive thank you for looking after Josie 🐾 today. She is always welcomed with big hugs from Lauren and Amy, which is so reassuring! Jon is great too! When ever anyone asks me, who is your vet?.... I am confident to recommend Best Friends vet. 🌟
Lou Lowton
8 Jun 2018
REPORT
The staff at this surgery are without exception, the best I've ever seen. John who owns the practice is thoughtful, engaging and is really open to your inputs and wishes. This isn't a practice which...
The staff at this surgery are without exception, the best I've ever seen. John who owns the practice is thoughtful, engaging and is really open to your inputs and wishes. This isn't a practice which is only in it for the money at all. All of the staff here are delightful. They know you by name and they know your pet's name when you walk in, even if you don't have an appointment. They go out of their way to make your pet feel happy to be there. They recognise your voice on the phone before you even tell them who you are!!! This is a truly outstanding practice which I cannot recommend enough and having had 3 other vets in the past, two of which were adequate, I feel that this one really does stand out. 5 stars.
Gabriela Puscasu
15 May 2018
REPORT
Every single time we go here we have a wonderful experience. The quality of the services is great and the staff and doctors are very good, kind.l and patient.
Bonnie, our little staffie had to have a ...
Every single time we go here we have a wonderful experience. The quality of the services is great and the staff and doctors are very good, kind.l and patient.
Bonnie, our little staffie had to have a bit if surgery to remove 2 molars. I would have thought the experience will traumatise her a little bit, but it's safe to say a few days later, as we were walking by to go to Co-op she ran straight to their door wagging her tail. She was quite disappointed as it was Sunday and it was closed. She continues to do this every time we walk by, just hoping to get some fuss from the staff.
I definitely recommend this vet surgery!
Jacqueline
13 Apr 2018
REPORT
Lovely friendly and professional service from the staff. Clean and spacious reception area. My one gripe is a generic letter referring to us as the cats mummy and daddy at various points advising us a...
Lovely friendly and professional service from the staff. Clean and spacious reception area. My one gripe is a generic letter referring to us as the cats mummy and daddy at various points advising us about services. We found it weirdly infantile and patronising. We have a pet cat who sometimes requires a vetinary service. The cat is not our child and we are not her parents.
Sarah Beckley
12 Mar 2018
REPORT
Just registered my new cat here after having taken him in this weekend for his final vaccinations which was still required after having collected him from RSPCA -due to my having picked him up prior t...
Just registered my new cat here after having taken him in this weekend for his final vaccinations which was still required after having collected him from RSPCA -due to my having picked him up prior to vaccination due date - All staff extremely helpful/friendly and really made both myself and my new cat feel at ease - Also offered advice on various questions I raised without hesitation and bent over backwards to help me find correct Id Microchip details etc - The Best Friend Team also went through the trouble to spend their own time making calls to RSPCA even after I had already picked him up from there to ensure correct history/need for poss ongoing care and so forth.Having been there once this past weekend with my new cat - there and then registered him with them due to professional/kind care to both pet and owner!!!!! and know that future ongoing care will be without hesitation when we go in - We know we are BOTH in good hands!!
Caroline Elwin
28 Feb 2018
REPORT
Such a great practice to go to.profesional from the moment you step through the door. Jon,Kirsty and all the staff have been fantastic over the past 9 years and will continue to use the practice. Bot...
Such a great practice to go to.profesional from the moment you step through the door. Jon,Kirsty and all the staff have been fantastic over the past 9 years and will continue to use the practice. Both my dogs are having dental treatment today and I know they’ve are in safe hands.
sophie wellham
17 Feb 2018
REPORT
Best Vets in Malvern!
Always look after my primmy when she has to go to the vets!
Fantastic service and takes great care in everything they do! 100% recommend!
L Gee
14 Feb 2018
REPORT
What a great find. Having recently moved into the area I had no problem accessing GP, Dentist and Optician practises, my biggest task was finding a Veterinary practise that lived up to my expectations...
What a great find. Having recently moved into the area I had no problem accessing GP, Dentist and Optician practises, my biggest task was finding a Veterinary practise that lived up to my expectations.
Walking into Best Friends was a lovely welcoming experience, but I was cautious. After a consulatation with Jon, he seemed to know what he was talking about, I was still cautious. I get to meet Helen, she seemed to know what she was talking about, but I was still cautious.
Scheduled day of operation with Jon arrives, you guessed it I was . . . . . .so pleased that 'The Team' were able to treat and look after Missy with such care and tenderness. Consulatation with Jon after the procedure included verbal as well as written instructions.
WOULD I RECOMMEND BEST FRIENDS 10 OUT OF 10
Stuart Callister
3 Feb 2018
REPORT
We have used Best Friends for a number of years. Jon and all of the team are fastidious at offering the highest standards of advice and care for our pets. They always go above and beyond our expectati...
We have used Best Friends for a number of years. Jon and all of the team are fastidious at offering the highest standards of advice and care for our pets. They always go above and beyond our expectation and our dogs always get well deserved fuss from the team.
Rachel Gentle
20 Jan 2018
REPORT
Went here for a second opinion initially as John and team were recommended by 2 separate friends with dogs. So glad we went. Doesn't feel like a cold, commercial vets but one where the animals come fi...
Went here for a second opinion initially as John and team were recommended by 2 separate friends with dogs. So glad we went. Doesn't feel like a cold, commercial vets but one where the animals come first and our dog is definitely benefiting! Fabulous place and all the staff are so welcoming and helpful.
Martin Harris
24 May 2017
REPORT
Wonderful team, headed up by the most sympathetic and caring of vets. Very friendly atmosphere - these people really make you feel welcome and care about animals.
Chris Leonard
7 Jan 2017
REPORT
Excellent vets. Knowledgeable and they really care.
carly marno
29 Sep 2016
REPORT
This is a really fabulous surgery. As a medical professional myself, I often struggle to find surgeries that I am completely happy with, whether that's due to hygiene procedures, treatment protocols o...
This is a really fabulous surgery. As a medical professional myself, I often struggle to find surgeries that I am completely happy with, whether that's due to hygiene procedures, treatment protocols or the age of equipment. I was nervous on moving to the area recently, as I was leaving behind a truly excellent vet to do so, and as a breeder, it is vital that my vets are top notch, to ensure the safety of mum and babies. I needn't have worried. The surgery is fab, with nice, modern equipment, a super clean smell and excellent hygiene. Vets are more than happy to work with you (something crucial for me as I need to be able to suggest and discuss treatment options rather than blindly following orders), and they go above and beyond to make sure that animals are comfy and seen in a timely fashion. It's clear to see how much the nurses and receptionists love pets, something which again is surprisingly lacking in many places. The first time I brought a kitten in, I was mobbed just so they could coo over the baby, never mind that they must have seen literally hundreds before! It's so, so lovely to see people really enjoying what they do, and this comes across in every aspect. It's a happy, friendly place where I know my animals get the best treatment possible.
Abi Bertram
4 Sep 2016
REPORT
A fantastic vet. Always on hand to give advice face-to-face or over the phone. I have a big, stroppy cat who cannot abide going to ANY vet, and they are always happy to make concessions to reduce his ...
A fantastic vet. Always on hand to give advice face-to-face or over the phone. I have a big, stroppy cat who cannot abide going to ANY vet, and they are always happy to make concessions to reduce his time spent in a stressful situation.
Denise Rigby
21 Jul 2016
REPORT
Jon and his staff are brilliant. They are great with Freya and Mitsy and always friendly. Been going there over 4 years now and if I could give 50 stars and not just 5 I would. :-) :-)
shspeck
20 Jul 2016
REPORT
Gruffy the dog and I always get a warm welcome from Best Friend's - so much so that sometimes we just call in to say 'hi' when we're walking past!
The staff are always kind, helpful and extremely cari...
Gruffy the dog and I always get a warm welcome from Best Friend's - so much so that sometimes we just call in to say 'hi' when we're walking past!
The staff are always kind, helpful and extremely caring and their veterinary knowledge is excellent. We have always received a fantastic professional service from our friendly, local vet.
Tom Kerton
10 Feb 2016
REPORT
A truly excellent vet practice, Jon and his team of nurses are knowledgable, experienced, caring & kind.
Marie Edwards
3 Feb 2016
REPORT
I can't recommend John and his team enough. If I could shout it from the roof tops I would. The care, dedication, support and the love, each and everyone of them showed my very poorly puppy was incre...
I can't recommend John and his team enough. If I could shout it from the roof tops I would. The care, dedication, support and the love, each and everyone of them showed my very poorly puppy was incredible. They saved my puppy's life, and for that I will eternally be grateful. Your my and Luna's heros. Thank you a million times!
Lisa Vogt
14 May 2015
REPORT
When we took our little Jack Rusell Shady in ( he was diagnosed with cancer) the vet nurses were extremely caring and friendly towards us and our little boy. This helped me immensely during this time...
When we took our little Jack Rusell Shady in ( he was diagnosed with cancer) the vet nurses were extremely caring and friendly towards us and our little boy. This helped me immensely during this time as I felt very emtional worrying about our dog so much. You can tell that all staff at Best friends vet are dog lovers and pet owners themselves and they made us feel so much better about the situation.
Dr Jon Slattery seems very professional and confident in what he does and also very thorough.
He explained everything in detail to us which helped us to understand all procedures much better. I'm impressed of how he always replied to our emails immidiatly and kept in touch with us via the phone on a daily basis.
All in all very happy that we chose to register our pets with this practice! Thank you so much for all your help!
Margaret Layland
22 Feb 2015
REPORT
A first class veterinary practice, recommended to me because of their expertise with rabbits and guinea pigs as well as cats and dogs. Very warm and friendly and willing to go that extra mile to help....
A first class veterinary practice, recommended to me because of their expertise with rabbits and guinea pigs as well as cats and dogs. Very warm and friendly and willing to go that extra mile to help. Having been involved in animal rescue for several years, I've taken a great many animals to Best Friends. Their dedication and perseverance has been outstanding, nothing is too much trouble. They have separate waiting areas and consulting rooms for dogs and cats (and rabbits etc) to avoid putting animals under extra stress. The support given to us as owners and carers as well as the animals is very much appreciated.
Sue Davies
17 Jan 2015
REPORT
Well what can I say, a veterinary practice that offers the lot and more......
Everyone is always friendly, with a listening ear and want to help in many practical and emotional ways.
Even extended se...
Well what can I say, a veterinary practice that offers the lot and more......
Everyone is always friendly, with a listening ear and want to help in many practical and emotional ways.
Even extended services to help find a lost car key in Victoria Park. In the dark with torches, searching through driving snow and squelching mud. I am humbled and grateful for Jon's help and eager eye as the key was found. The dogs were dried off and given a treat and I was offered a bestest towel. Service with a smile and tenacity to fix a problem, there for the routine and times of loss. A big thank you!
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Book an Appointment
Online booking unavailable
Please call
+44 1684 573333
FAQs
Where is Best Friends Veterinary Surgery located?
Best Friends Veterinary Surgery is located at 154 Worcester Rd, NULL, Malvern,West Midlands WR14 1AA. It's easily accessible to pet owners in the Malvern area and surrounding communities.
What are the opening hours for Best Friends Veterinary Surgery?
Best Friends Veterinary Surgery is openMonday 08:30 AM - 19:00 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 19:00 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 19:00 PM. On Saturdays, it's open 08:30 AM to 12:00 PM. It is closed on Sundays.
Is Best Friends Veterinary Surgery open on Saturdays?
Yes, Best Friends Veterinary Surgery is open on Saturdays. Their Saturday hours are 08:30AM to 12:00 PM.
Is Best Friends Veterinary Surgery open on Sundays?
No, Best Friends Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Best Friends Veterinary Surgery offer emergency or 24-hour services?
Yes, Best Friends Veterinary Surgery provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at 01684 573333 or go to the clinic for immediate care.
How can I book an appointment at Best Friends Veterinary Surgery?
Online booking through TopVet is currently unavailable for Best Friends Veterinary Surgery. To schedule an appointment, please call 01684 573333 during their business hours and the staff will assist you.
What services does Best Friends Veterinary Surgery offer?
Best Friends Veterinary Surgery in Malvern offers a range of veterinary services, including Allergies, Anaesthesiology, Boarding, Cold Laser, Dental. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Best Friends Veterinary Surgery offer vaccinations for pets?
Yes, Best Friends Veterinary Surgery provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Malvern clinic.
Does Best Friends Veterinary Surgery offer pet dental care?
Absolutely. Best Friends Veterinary Surgery offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Best Friends Veterinary Surgery?
Best Friends Veterinary Surgery does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Malvern.
Does Best Friends Veterinary Surgery provide boarding or kennel services?
Yes, Best Friends Veterinary Surgery has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Best Friends Veterinary Surgery?
Best Friends Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Malvern has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Best Friends Veterinary Surgery microchip my pet?
Yes, Best Friends Veterinary Surgery offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
08:30AM-12:00PM
Services
Allergies
Anaesthesiology
Boarding
Cold Laser
Dental
Deworming
Endoscopy
Euthanasia
Grooming
In-House Blood Analysis
Isolation Unit
Laboratory
Microchipping
Neurology
Nutrition
Oncology
Radiology (X-Rays)
Rehabilitation
Surgery
Titer Testing
Ultrasound
Vaccinations
Incorrect information? Let us know
Best Friends Veterinary Surgery
Malvern, Worcestershire
Book an Appointment
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General Info
Best Friends Veterinary Surgery stands as a recognized establishment in Malvern where animal enthusiasts find dependable local veterinary assistance. Pet owners from surrounding areas benefit from stable veterinary services due to the clinic’s strategic position in Worcestershire. Depending on the case services may encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations. Best Friends Veterinary Surgery establishes an organized tranquil environment that reduces stress levels for both pets and their owners. The veterinary team in Malvern addresses an extensive range of medical conditions which include skin and coat problems dental issues as well as mobility difficulties. The clinic handles wellness visits and preventive plans regularly but also possesses expertise in managing urgent conditions including infections and digestive changes. Best Friends Veterinary Surgery serves as a primary resource for Worcestershire families facing complex diagnoses and long-term care needs for their senior pets. Visitors frequently comment on the clinic’s communication style because it delivers messages in a straightforward, compassionate manner that ensures comprehension. Pet owners gain assurance through their animal care choices by using this tool. A significant number of clients maintain long-term relationships citing both consistent service delivery and trust-building which develops over extended periods. The staff's familiarity with a wide range of veterinary topics including both common and complex issues enables them to provide effective long-term care guidance. The expansion of Best Friends Veterinary Surgery persists because an increasing number of pet owners relocate to the Malvern area or seek nearby veterinary services. Through its operations the clinic establishes a foundational support system that promotes responsible pet ownership alongside attentive animal care within the local community. The established veterinary practice in Worcestershire stands as a dependable option for those seeking routine and responsive animal care. The residents of Malvern alongside those in Worcestershire's adjacent areas generally find value in the proximity of Best Friends Veterinary Surgery. New pet owners seeking advice and longtime clients managing special conditions both require clear compassionate consistent veterinary service which remains essential at all times. Such practices serve to complete their fundamental community function.
Business Hours
Monday
08:30AM-19:00PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-19:00PM
Saturday
08:30AM-12:00PM
Services
Allergies
Anaesthesiology
Boarding
Cold Laser
Dental
Deworming
Endoscopy
Euthanasia
Grooming
In-House Blood Analysis
Isolation Unit
Laboratory
Microchipping
Neurology
Nutrition
Oncology
Radiology (X-Rays)
Rehabilitation
Surgery
Titer Testing
Ultrasound
Vaccinations
Team
Jonathan Slattery
Veterinarian
Sharon Bevan
Nurse
Amy Gibson
Nurse
Lauren Jones
Nurse
Kirsty Ryley
Nurse
Helen Borkowski
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Peter and Sonia Hartwell
12 Apr 2020
For many years we have taken our two cats to Best Friends Vets. We’ve always been more than pleased with the care and compassion displayed by Jon and all the staff there. Unfortunately one of our cats...
For many years we have taken our two cats to Best Friends Vets. We’ve always been more than pleased with the care and compassion displayed by Jon and all the staff there. Unfortunately one of our cats cat died recently and there was no less care spent not only for pixie but for us to.we thank you from the bottom of our hearts.
Rachel Powell
11 Jul 2019
Another massive thank you for looking after Josie 🐾 today. She is always welcomed with big hugs from Lauren and Amy, which is so reassuring! Jon is great too! When ever anyone asks me, who is your ve...
Another massive thank you for looking after Josie 🐾 today. She is always welcomed with big hugs from Lauren and Amy, which is so reassuring! Jon is great too! When ever anyone asks me, who is your vet?.... I am confident to recommend Best Friends vet. 🌟
Lou Lowton
8 Jun 2018
The staff at this surgery are without exception, the best I've ever seen. John who owns the practice is thoughtful, engaging and is really open to your inputs and wishes. This isn't a practice which...
The staff at this surgery are without exception, the best I've ever seen. John who owns the practice is thoughtful, engaging and is really open to your inputs and wishes. This isn't a practice which is only in it for the money at all. All of the staff here are delightful. They know you by name and they know your pet's name when you walk in, even if you don't have an appointment. They go out of their way to make your pet feel happy to be there. They recognise your voice on the phone before you even tell them who you are!!! This is a truly outstanding practice which I cannot recommend enough and having had 3 other vets in the past, two of which were adequate, I feel that this one really does stand out. 5 stars.
Gabriela Puscasu
15 May 2018
Every single time we go here we have a wonderful experience. The quality of the services is great and the staff and doctors are very good, kind.l and patient.
Bonnie, our little staffie had to have a ...
Every single time we go here we have a wonderful experience. The quality of the services is great and the staff and doctors are very good, kind.l and patient.
Bonnie, our little staffie had to have a bit if surgery to remove 2 molars. I would have thought the experience will traumatise her a little bit, but it's safe to say a few days later, as we were walking by to go to Co-op she ran straight to their door wagging her tail. She was quite disappointed as it was Sunday and it was closed. She continues to do this every time we walk by, just hoping to get some fuss from the staff.
I definitely recommend this vet surgery!
Jacqueline
13 Apr 2018
Lovely friendly and professional service from the staff. Clean and spacious reception area. My one gripe is a generic letter referring to us as the cats mummy and daddy at various points advising us a...
Lovely friendly and professional service from the staff. Clean and spacious reception area. My one gripe is a generic letter referring to us as the cats mummy and daddy at various points advising us about services. We found it weirdly infantile and patronising. We have a pet cat who sometimes requires a vetinary service. The cat is not our child and we are not her parents.
Sarah Beckley
12 Mar 2018
Just registered my new cat here after having taken him in this weekend for his final vaccinations which was still required after having collected him from RSPCA -due to my having picked him up prior t...
Just registered my new cat here after having taken him in this weekend for his final vaccinations which was still required after having collected him from RSPCA -due to my having picked him up prior to vaccination due date - All staff extremely helpful/friendly and really made both myself and my new cat feel at ease - Also offered advice on various questions I raised without hesitation and bent over backwards to help me find correct Id Microchip details etc - The Best Friend Team also went through the trouble to spend their own time making calls to RSPCA even after I had already picked him up from there to ensure correct history/need for poss ongoing care and so forth.Having been there once this past weekend with my new cat - there and then registered him with them due to professional/kind care to both pet and owner!!!!! and know that future ongoing care will be without hesitation when we go in - We know we are BOTH in good hands!!
Caroline Elwin
28 Feb 2018
Such a great practice to go to.profesional from the moment you step through the door. Jon,Kirsty and all the staff have been fantastic over the past 9 years and will continue to use the practice. Bot...
Such a great practice to go to.profesional from the moment you step through the door. Jon,Kirsty and all the staff have been fantastic over the past 9 years and will continue to use the practice. Both my dogs are having dental treatment today and I know they’ve are in safe hands.
sophie wellham
17 Feb 2018
Best Vets in Malvern!
Always look after my primmy when she has to go to the vets!
Fantastic service and takes great care in everything they do! 100% recommend!
L Gee
14 Feb 2018
What a great find. Having recently moved into the area I had no problem accessing GP, Dentist and Optician practises, my biggest task was finding a Veterinary practise that lived up to my expectations...
What a great find. Having recently moved into the area I had no problem accessing GP, Dentist and Optician practises, my biggest task was finding a Veterinary practise that lived up to my expectations.
Walking into Best Friends was a lovely welcoming experience, but I was cautious. After a consulatation with Jon, he seemed to know what he was talking about, I was still cautious. I get to meet Helen, she seemed to know what she was talking about, but I was still cautious.
Scheduled day of operation with Jon arrives, you guessed it I was . . . . . .so pleased that 'The Team' were able to treat and look after Missy with such care and tenderness. Consulatation with Jon after the procedure included verbal as well as written instructions.
WOULD I RECOMMEND BEST FRIENDS 10 OUT OF 10
Stuart Callister
3 Feb 2018
We have used Best Friends for a number of years. Jon and all of the team are fastidious at offering the highest standards of advice and care for our pets. They always go above and beyond our expectati...
We have used Best Friends for a number of years. Jon and all of the team are fastidious at offering the highest standards of advice and care for our pets. They always go above and beyond our expectation and our dogs always get well deserved fuss from the team.
Rachel Gentle
20 Jan 2018
Went here for a second opinion initially as John and team were recommended by 2 separate friends with dogs. So glad we went. Doesn't feel like a cold, commercial vets but one where the animals come fi...
Went here for a second opinion initially as John and team were recommended by 2 separate friends with dogs. So glad we went. Doesn't feel like a cold, commercial vets but one where the animals come first and our dog is definitely benefiting! Fabulous place and all the staff are so welcoming and helpful.
Martin Harris
24 May 2017
Wonderful team, headed up by the most sympathetic and caring of vets. Very friendly atmosphere - these people really make you feel welcome and care about animals.
Chris Leonard
7 Jan 2017
Excellent vets. Knowledgeable and they really care.
carly marno
29 Sep 2016
This is a really fabulous surgery. As a medical professional myself, I often struggle to find surgeries that I am completely happy with, whether that's due to hygiene procedures, treatment protocols o...
This is a really fabulous surgery. As a medical professional myself, I often struggle to find surgeries that I am completely happy with, whether that's due to hygiene procedures, treatment protocols or the age of equipment. I was nervous on moving to the area recently, as I was leaving behind a truly excellent vet to do so, and as a breeder, it is vital that my vets are top notch, to ensure the safety of mum and babies. I needn't have worried. The surgery is fab, with nice, modern equipment, a super clean smell and excellent hygiene. Vets are more than happy to work with you (something crucial for me as I need to be able to suggest and discuss treatment options rather than blindly following orders), and they go above and beyond to make sure that animals are comfy and seen in a timely fashion. It's clear to see how much the nurses and receptionists love pets, something which again is surprisingly lacking in many places. The first time I brought a kitten in, I was mobbed just so they could coo over the baby, never mind that they must have seen literally hundreds before! It's so, so lovely to see people really enjoying what they do, and this comes across in every aspect. It's a happy, friendly place where I know my animals get the best treatment possible.
Abi Bertram
4 Sep 2016
A fantastic vet. Always on hand to give advice face-to-face or over the phone. I have a big, stroppy cat who cannot abide going to ANY vet, and they are always happy to make concessions to reduce his ...
A fantastic vet. Always on hand to give advice face-to-face or over the phone. I have a big, stroppy cat who cannot abide going to ANY vet, and they are always happy to make concessions to reduce his time spent in a stressful situation.
Denise Rigby
21 Jul 2016
Jon and his staff are brilliant. They are great with Freya and Mitsy and always friendly. Been going there over 4 years now and if I could give 50 stars and not just 5 I would. :-) :-)
shspeck
20 Jul 2016
Gruffy the dog and I always get a warm welcome from Best Friend's - so much so that sometimes we just call in to say 'hi' when we're walking past!
The staff are always kind, helpful and extremely cari...
Gruffy the dog and I always get a warm welcome from Best Friend's - so much so that sometimes we just call in to say 'hi' when we're walking past!
The staff are always kind, helpful and extremely caring and their veterinary knowledge is excellent. We have always received a fantastic professional service from our friendly, local vet.
Tom Kerton
10 Feb 2016
A truly excellent vet practice, Jon and his team of nurses are knowledgable, experienced, caring & kind.
Marie Edwards
3 Feb 2016
I can't recommend John and his team enough. If I could shout it from the roof tops I would. The care, dedication, support and the love, each and everyone of them showed my very poorly puppy was incre...
I can't recommend John and his team enough. If I could shout it from the roof tops I would. The care, dedication, support and the love, each and everyone of them showed my very poorly puppy was incredible. They saved my puppy's life, and for that I will eternally be grateful. Your my and Luna's heros. Thank you a million times!
Lisa Vogt
14 May 2015
When we took our little Jack Rusell Shady in ( he was diagnosed with cancer) the vet nurses were extremely caring and friendly towards us and our little boy. This helped me immensely during this time...
When we took our little Jack Rusell Shady in ( he was diagnosed with cancer) the vet nurses were extremely caring and friendly towards us and our little boy. This helped me immensely during this time as I felt very emtional worrying about our dog so much. You can tell that all staff at Best friends vet are dog lovers and pet owners themselves and they made us feel so much better about the situation.
Dr Jon Slattery seems very professional and confident in what he does and also very thorough.
He explained everything in detail to us which helped us to understand all procedures much better. I'm impressed of how he always replied to our emails immidiatly and kept in touch with us via the phone on a daily basis.
All in all very happy that we chose to register our pets with this practice! Thank you so much for all your help!
Margaret Layland
22 Feb 2015
A first class veterinary practice, recommended to me because of their expertise with rabbits and guinea pigs as well as cats and dogs. Very warm and friendly and willing to go that extra mile to help....
A first class veterinary practice, recommended to me because of their expertise with rabbits and guinea pigs as well as cats and dogs. Very warm and friendly and willing to go that extra mile to help. Having been involved in animal rescue for several years, I've taken a great many animals to Best Friends. Their dedication and perseverance has been outstanding, nothing is too much trouble. They have separate waiting areas and consulting rooms for dogs and cats (and rabbits etc) to avoid putting animals under extra stress. The support given to us as owners and carers as well as the animals is very much appreciated.
Sue Davies
17 Jan 2015
Well what can I say, a veterinary practice that offers the lot and more......
Everyone is always friendly, with a listening ear and want to help in many practical and emotional ways.
Even extended se...
Well what can I say, a veterinary practice that offers the lot and more......
Everyone is always friendly, with a listening ear and want to help in many practical and emotional ways.
Even extended services to help find a lost car key in Victoria Park. In the dark with torches, searching through driving snow and squelching mud. I am humbled and grateful for Jon's help and eager eye as the key was found. The dogs were dried off and given a treat and I was offered a bestest towel. Service with a smile and tenacity to fix a problem, there for the routine and times of loss. A big thank you!
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FAQs
Where is Best Friends Veterinary Surgery located?
Best Friends Veterinary Surgery is located at 154 Worcester Rd, NULL, Malvern,West Midlands WR14 1AA. It's easily accessible to pet owners in the Malvern area and surrounding communities.
What are the opening hours for Best Friends Veterinary Surgery?
Best Friends Veterinary Surgery is openMonday 08:30 AM - 19:00 PM, Tuesday 08:30 AM - 18:30 PM, Wednesday 08:30 AM - 19:00 PM, Thursday 08:30 AM - 18:30 PM, Friday 08:30 AM - 19:00 PM. On Saturdays, it's open 08:30 AM to 12:00 PM. It is closed on Sundays.
Is Best Friends Veterinary Surgery open on Saturdays?
Yes, Best Friends Veterinary Surgery is open on Saturdays. Their Saturday hours are 08:30AM to 12:00 PM.
Is Best Friends Veterinary Surgery open on Sundays?
No, Best Friends Veterinary Surgery is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
Does Best Friends Veterinary Surgery offer emergency or 24-hour services?
Yes, Best Friends Veterinary Surgery provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at 01684 573333 or go to the clinic for immediate care.
How can I book an appointment at Best Friends Veterinary Surgery?
Online booking through TopVet is currently unavailable for Best Friends Veterinary Surgery. To schedule an appointment, please call 01684 573333 during their business hours and the staff will assist you.
What services does Best Friends Veterinary Surgery offer?
Best Friends Veterinary Surgery in Malvern offers a range of veterinary services, including Allergies, Anaesthesiology, Boarding, Cold Laser, Dental. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Best Friends Veterinary Surgery offer vaccinations for pets?
Yes, Best Friends Veterinary Surgery provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Malvern clinic.
Does Best Friends Veterinary Surgery offer pet dental care?
Absolutely. Best Friends Veterinary Surgery offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Best Friends Veterinary Surgery?
Best Friends Veterinary Surgery does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Malvern.
Does Best Friends Veterinary Surgery provide boarding or kennel services?
Yes, Best Friends Veterinary Surgery has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Best Friends Veterinary Surgery?
Best Friends Veterinary Surgery provides spaying and neutering services for pets. Their veterinary team in Malvern has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Best Friends Veterinary Surgery microchip my pet?
Yes, Best Friends Veterinary Surgery offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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