Always manage to fit me in when I call, lovely staff....quite expensive though, plus took 5 weeks to put my insurance form through..so 7 wks to get my money back...annoyed at 2 conditions claimed for aswell so cost me £280 excess..so think 3 stars is fair.. Read Less

Since using this practice in 2012, we have always found all the staff to be extremely helpful, knowledgeable & warm & friendly. I never mind which vet I see with both my dogs as they are all welcoming & professional. The practice is always clean & tidy with plenty of useful tips & information in the waiting room. Thanks to all the staff for looking after our animals, I would recommend them to anyone. Read Less

We recently lost our beautiful dog Abi and I can't thank Ines and everyone who works at White House enough for everything they did for her and us. Even when the time came to have Abi put to sleep Ines treated her with such care and helped us in what was a very difficult time. Thank you everyone xx Read Less

I can not speak highly enough of White House vets. Ann and the team and incredible!!! We've recently had some sad news that our lovely dog won't be with us for much longer, the way they have dealt with Lucy has just been amazing! Thank you all so much Read Less

With the recent passing of our beloved Dog Lou Lou,this draws a close to what has been a very happy association with White House Vets over a period spanning near 12years. During this time they have also treated with the same care, our other beautiful pets Pebbles the cat, and cocker spaniel Smudge also well into their later years with what can only be described as total professional care and compassion without compromise. To this end I have no hesitation in recommending this practice to anyone for 100% care and valuable peace of mind. Best wish for the future, Graham & LorraineRead Less

Recommended by my sister in law. What a fantastic practice. Thankfully we haven't had to visit often, apart from vaccinations and the occasional visit of a sore paw here or there. Each time the staff are lovely, genuine and caring and the furbabies always come out happy. Read Less

We like visiting, except when we it's time for Kennel Coff vaccine. They look after us really well especially when we're not well. We're made welcome when we pop in to use their scales to keep a check on our weight. Read Less

My animals have been cared for at the practice almost since Richard set it up, before even Ann had joined him - a long, long time. I cannot speak too highly of the professionalism, the skill and the loving care that we have received. Richard undoubtedly saved the life of one of my dogs who was suffering from an acute, but mysterious illness and went to enormous lengths to treat (successfully) the very resistant colitis that was making the life of one of my cats a misery. As I have grown older, I have become disabled, so have adopted older animals, some with pre-existing health issues which have needed such frequent consultations that I have at times threatened to set up a tent in the waiting room. Ann has dealt with these with her constant proactive expertise and friendly approach. Nothing is ever too much trouble; time or distance (holidays in Scotland, for example!) are never an impediment to receiving help, and when my much-loved companions have reached the end of their road, she has ended their pain with a skill and compassion that has made the process easy for them and bearable for me. Cost has never been an issue, and unnecessary treatment has always been avoided. This is a truly excellent veterinary practice. Read Less

When I read the one review about pricing, I cannot believe we are talking about the same firm! My husband and I have been with these vets longer than I care to remember. The professionalism and level of service cannot be faulted, as an example, a night call at 9 pm about our GSD who had Gastric Volvulus (Bloat) in Dogs: A Life Threatening Emergency. We took our bitch to the surgery and Richard Chammings and Ann Carmen operated on her. At 12 pm they called me to say she in recovery and resting. Yes she made a full recovery when I called I had no idea what was wrong, but they summed it up. I have found their charges to be perfectly reasonable and in line with other practises and the care by all the staff of the animals to be exemplary. Read Less

Best vets about....Very helpful with my very poorly dog!! Me and my sister were a total mess they took their time with us and let us stay with my baby till the end!!! Perfect customer service......friendly can't fault them at all!!! Thank you!!! Read Less

White House Vets are outstanding. They all showed such compassion, respect and kindness when they have put my beautiful old dogs to sleep over the years. They are so friendly and welcoming and very professional in every situation. I have had cats, dogs, parrots, ponies, bottle fed lambs, tortoise, and lots of other pets over the years and White House Vets have always been there for any help or advice I have needed. Fab, thank you all so much! Read Less

The best vets around in my opinion. Couldn't have asked for more love, care and affection for my late dog Poppy. Can't wait till later on in the year when we will get a new dog and register it at Whitehouse!! Read Less