Vet Care of Calera

Vetcare of calera has treated my 2 year old dog ever since he was 6 weeks old. He has limped for almost a year and Dr. Hicks assured me that he was not in pain. After she took X-rays she said he is a bigger dog and his knee scarred in that way. I took my dog to two other vets and they both confirmed to me that he has ACL tears in both legs and needs surgery to repair. I am beyond furious!!! He had classic symptoms from the way he sits, walks, and the mobility that he has that ANY vet should be trained to know!!!! Dr. Hicks I hope that you are reading this and learn to be more thorough with your exams. I will not be trusting you with the care of my animals anymore. Also two days after you saw one of my other animals, you had a substitute vet in office when we had to come back again. You missed the fact that my other dog had a yeast infection. Your staff asked why we were pulling their records from you. And this is why. Read Less

Dr. Hicks and her staff are awesome. They were compassionate, and helped me in a desperate situation. They made it affordable for me and I am forever grateful. They cared for my little Lucy, and were so caring towards me. I highly recommend them! Read Less

I love, love, love Dr. Hicks and her staff! They are all always on point, very knowledgeable and show so much care for my fur babies. One of my fur babies always looks forward to seeing Jon, their patient cooridinator. I recommend everyone go see her. Read Less

I hate to see that one bad experience from one client who happened to write two negative reviews under a different name bring this place down. I understand how hard it is to lose an animal, we lost our dog of 13 years last year and the staff of Vet Care of Calera was nothing but compassionate and understanding. They provided us with a casket and even wrote a note on it saying RIP. The next week they sent us a card wishing us the best with all of their signatures on it. We carry our Morkie there for all her shots and if she gets sick. They also keep our cat (Jake from state farm) just about every other weekend. He gets excited when he gets there and they all come running to see him. We have yet to have one single negative experience here and that is saying a lot for a business. I would highly recommend them to anyone and will be back again and again. Read Less

Amazing clinic and staff. Dr. Hicks always has time to listen to my concerns and my fur babies are always treated with love. Prices are very reasonable and they go the extra mile to work with their clients when an emergency arises. Would not take my babies anywhere else. Read Less

Some people are lawyers, doctors, clerks, drivers, salesmen, but we all have the same job: to minister to human hearts. Dr. Hicks understands and this is her mission, not profession. She not only cares for our four legged family members she also supports and cares about the "parents". Read Less

Love this place and the employees. We recently lost our dog due to cancer and they were extremely helpful, understanding and crying right along with us as they lost her too. Then afterwards they sent us a signed card expressing our condolences. Would highly recommend this great vet and staff Read Less

Wonderful people. Dr. Hicks and her staff are very professional, personable, and knowledgeable. We had our cat Baxter neutered there and he had no complications. The fees at VetCare are the most reasonable we've found and the service is the best. I highly recommend VetCare. Read Less

I take all of my animals here. Two cats and two dogs. Dr Hicks is great and has even been willing to examine my exotics when I'm unable to make the trip to Birmingham (I brought her a frog fecal to test for common parasites). I have never had a negative experience. Reasonably priced and great service. Read Less

I love Dr. Keri Hicks and her entire staff. They are very professional, knowledgable and kind-hearted. From the moment I walk in I have the greatest confidence my fur babies will be treated like one of their own. I highly recommend VetCare of Calera.... Great pricing, clean environment, friendly faces! Read Less

After my family tried a couple other vets in the area since moving here this year, finding Dr. Hicks and the entire staff at VetCare of Calera was a site for sore eyes. In the last couple months I've been to the hospital for an emergency surgery on my 6 week old puppy (Dr. Hicks saved his life!), regular exam and vaccines and a laceration repair on another dog. The staff is knowledgable and available to me with any questions or concerns, the clinic is incredibly clean and modern. Most importantly, Dr. Hicks is a really good veterinarian. You never feel rushed, she takes the time to make sure you know what she thinks is wrong and what it will take to fix it and she's really kind. My dad is a veterinarian and I managed vet hospitals for nearly 20 years before moving to Alabama; so I am reviewing with confidence and knowledge. Very highly recommended. I trust her implicitly with my fur babies and that says more than I can express. Read Less

Use at your own risk. Completely unprofessional. Left my dog under their care and he passed away. Dr. Keri Hicks didn't even feel the need to come in when her tech informed her that his health was starting to deteriorate. She leisurely showed up when they opened for normal exams. No compassion. Went there to pick up our dog and no one even knew who he was. Had to clarify that he was the one who passed away. Completely unorganized and unprofessional. Be informed and use them at your own risk. Read Less

Use at your own risk. Completely unprofessional. Left my dog under their care and he passed away. Dr. Keri Hicks didn't even feel the need to come in when her tech informed her that his health was starting to deteriorate. She leisurely showed up when they opened for normal exams. No compassion. Went there to pick up our dog and no one even knew who he was. Had to clarify that he was the one who passed away. Completely unorganized and unprofessional. Be informed and use them at your own risk. Read Less