Dr. Sheil and the staff took excellent care of our feline, who seemed like she was at death's doormat. We finally got answers as to why she'd been sick on and off for so long, and now we have a gameplan. Their customer service was incredible, and we got frequent updates both day and night about her condition, care, and test results. Thank you all so very much, I highly recommend this team! - Stormy's Humans Read Less

Woke up Sunday to find our aging family dog could no longer walk. We decided he had to be put down. The staff was amazing in helping us. They brought the old guy in on a stretcher. My husband was able to go and sit with him until he had his last breathe. We were in and out very quickly. Read Less

Do not go there unless you have a great deal of money and time to spend!!! Before you get in the door you must pay $115! Just to get in the door! Need a x-ray, about $185 and the trip goes UP from there. No way I will go back there. It is a total rip off!!! Read Less

Our Penny collapsed ,out of the blue, on Saturday afternoon. The doctors and staff at this hospital are top notch! They are extremely compassionate and knowledgeable. We were encouraged to come visit our sick girl as often as we like. Each time I called to check on Penny, I was put on the phone with a doctor. Our girl has a long road ahead of her, but I have no doubt that these professionals saved her life. Read Less

The Staff At Veterinary Regional Referral Hospital In Decatur Alabama Was GREAT!!!!!  Our Dog Lilly Had A A Ruptured Disc T-12-T-13 And Doctor Harriman Operated On February 7, 2017.  She Is At Home Now, I Would She Is 75% Better Than When We Took.  Thank You Doctor Harriman You Are The BEST!!!! Read Less

Took our new 4 month old puppy there. He had stopped eating and drinking. He was coughing, dehydrated, and lethargic. The doctor said all he had was bronchitis (kennel cough) and wanted to keep over night for fluids fr $650. That is on top of the $115 walk-in fee. We did not and they then charged us another $30 for not leaving him. They did sub q liquids and told us to syringe water into his mouth. Gave a script for antibiotic at Walmart. Next morning went to our local Vet who swabbed his butt and found he has the parasite giardia. Decatur did not do ANY tests. He has to take two medications to clear the giardia, one of them again in 3 weeks. Our vet also gave a b12 shot to help give some energy to eat food. He has eaten now thankfully. Read Less

Even though our sweet Sadie could not be saved last night, the staff went above and beyond for us. Very informative and made sure our sweet girl was comfortable so we could say our goodbyes. Thank you for showing empathy and compassion towards my husband and I. Read Less

Spent Saturday evening at VRRH having a little kitten with brain trauma tended to. The entire staff were wonderful. Dr. Shedd was patient, informative and compassionate in dealing with us and tending to the precious little kitten. I really can't say enough nice things about them! Thanks to their care the kitten is recovering wonderfully!! Read Less

We just want to thank Dr Zech and the team at VRRH for taking care of Boots(our 5 year old shih tzh who had to have his left eye removed) last weekend. And being patient with us paranoid pet parents. He seems to be on the mend and we will see next week about getting sutures out... Thank you so much! Read Less

Dr. Newman and his staff was great. Stanley my English Bulldog came in sick and needed surgery. After a week of care he was released and I don't believe he wanted to leave. Thank you all for the love and care you showed. Read Less

My 14.5 year old Dachshund, Madison was referred to Dr. Harriman with 2 stones in her bladder. One was heading to a very dangerous place. I could not ask for a more professional and compassionate place to have her cared for. She is home and doing great! We look forward to visiting the staff again soon. Read Less

I work with a rescue in Huntsville. They have seen every variety of issue from us. They've gone above and beyond to help us and keep prices down. They've been wonderful. Dr. Harriman performed an incredibly delicate and risky surgery no other vet wanted to do, he saved the kittens life and she recovered beautifully. Dr. Zeck has been so supportive and compassionate when we've brought in hopeless cases for which there was no help and Dr. Newman has been honest with us and told us no further surgery was needed when we were prepared to raise money for a very expensive procedure. I never hesitate to bring an animal in need to them, even on our very limited budget. Read Less

My fur baby Buddy was hit by a car on Saturday and received a severe head injury. My local vet recommended that he go to Veterinary Regional Referral Hospital in Decatur if he was going to have any chance to survive. We rushed him there but it was still several hours after the accident before we got him there, we walked in and within just seconds they whisked him in to be checked and started treating him. Now it is Thursday and we are going to pick him up this morning and bring him home! I'll tell you the truth I really didn't think that would happen and I am so very grateful to the entire staff from the Doctors and nurses for saving his life to the front office crew for all the care they showed to us. If I could give you 10 stars I would and that would still not be enough. God Bless you all Read Less

Checked in with a poorly little dog that had breathing problems. He was thoroughly check, exray and physical. Stabilized so he could see his regular vet on Monday. His vet confirmed some problems for this old guy. I am grateful for the time and care Dr. Harriman took with our little guy. Thank you Read Less

On the night of August the 2nd . I had to rush my Bassett hound baby of 12 yrs , Daisy Mae , to this clinic. Unfortunately she did not make it , she passed on the way there. You see it is an hour drive from where I live in Haleyville Alabama , to to get to this wonderful place for help. Even though she had passed, I still took her there because I was in so much shock and I just needed answers as to what happened to her ?! Dr. Zack and the staff at this clinic , I apologize for not remembering names, all of these people were so kind and caring . Daisy and I were treated with respect. Daisy was not treated as just another dog, she was treated as one of my beloved family members . Thank you for answering all of my questions with such patience , as I was trying to just find some understanding. THANK YOU AND GOD BLESS SANDI WRIGHTRead Less

We took my cat there this morning. They were very nice and made me feel like they really cared about my baby and us. They wanted to keep thw cost down for us as much as possible. I will definently use them in the future if I need an emergency vet. Read Less

I would just like to thank Dr Jen Zach and all the wonderful caring people that we encountered while we were there this weekend(6/26/16) with our baby Tasha (14 yr old Teacup Yorkie.) I can not begin to express the level of caring and thoughtfulness from everyone we encountered. I can truly see why this office comes so highly recommended by other professionals. Worth the drive, I only wish I could find a human doctor in this area that had this much compassion and concern for their patients well-being! Read Less

Over the last week, we've had a terrible loss within our family. Two of our Dachshunds fought and one of them caused severe damage to the other. Long story short, we brought our Dachshund (Daisy) in and she was kept for exactly one week. Her initial prognosis was grim and, as a former vet tech, I would agree that most senior dogs wouldn't be able to recover well with that level of trauma with so many complicating factors. As the days passed, Daisy greatly improved and defied the odds that had been stacked against her. During her time at the hospital, I was given one of their exam rooms to spend as much time as I wanted with her. Seriously... I spent 8 hours in one day with this dog (Daisy is one of those special, once in a lifetime dogs for me). All seemed well and she looked like she was going to be able to come home the following week. I received a late night call, the one no one wants to get, and was told that Daisy had gone into cardiac arrest and they could not raise a heartbeat. At the time of the call, they were still working on her and I told them to stop. No one had any idea what it could have been and the veterinarian that Daisy had been assigned (Dr. Harriman) thinks it could have been a pulmonary embolism - unexpected and could not have been prevented. We had euthanized our other doxie the day before so the loss double loss was terrible.At the end of the ordeal, I am still very thankful to the extremely friendly staff and confident/qualified veterinarians. They were all wonderful and I witnessed, first hand, how they treat the animals in the back when their owners are not around...needless to say it made me extremely confident that I made the correct choice when placing Daisy into their care. I really cannot stress enough how wonderful every member of the staff was, how friendly and courteous they all were, and how everyone went above and beyond to make sure my dog was well taken care of and that our family was accommodated. I have absolutely no doubt that if I am ever in need of a specialist or ER services again, this will be the place that I go. Read Less

Utilized Veterinary Regional Referral Hospital on New Year's Day 2015 to treat my Canine Terrier Mix. Skin laceration over left knee. Sedated and the wound was clipped, cleaned and closed with skin staples. Written prescriptions for medications were provided to be filled at local human pharmacy along with written Discharge Instructions. Receptionist, Nurses and attending Veterinarian were extremely courteous and professional. All treatment risks and an estimate of the costs for veterinary services were provided prior to any procedure being initiated. Facility is modern and clean. I highly recommend VRRH in the event of an emergency pet injury or illness and your regular veterinarian is not available. Read Less

Took my 6 yr old dachshund here because of a type 1 disc herniation (IVDD ruptured disc). She arrived just after midnight and they ran some tests then they put her in a cage till 7:30 am when the doctor showed up. From what I understood, they were supposed to be a 24 hr clinic with emergency surgery capabilities... Well apparently not during certain hours. If you read up on these types of injuries time is of the essence.  It's been over a year later and she's probably at 65% recovered (docs prognosis was 95% after 6 months). My biggest problem with them is that they released her with absolutely NO pain meds. She underwent major spine surgery...and they gave her nothing. Pain management is a big part of recovery. All these things I've learned over the last year..wish I would have known then what I know now. Three stars because they've apparently done so many types of these surgeries and because the caretakers were so kind. It's hard to find a good clinic - especially under such circumstances. Read Less

Run don't walk to another clinic, any other clinic. Don't let these people touch your dog or cat. If I could rate them no stars, I would have. I took them a dog with a broken leg and now he is crippled for life and may need amputation. I was charged over $2000 for the so called services of their head surgeon. Give these people a pass. Read Less