36 Reviews

Animal Care Clinic

Huntsville, Alabama
Reviews
Sean Alexander
20 Jun 2018
REPORT
I've always had good results with my animals here. I've read some of the negative reviews and have a hard time resolving the my experience with the picture they paint. Recently I had to take my ca... Read More
I've always had good results with my animals here. I've read some of the negative reviews and have a hard time resolving the my experience with the picture they paint. Recently I had to take my cat in and told them up front I had an upper limit that I could cross, but it would hurt me financially. The staff were polite and worked with me, and Shasta the cat was well looked after. I got the added joy of seeing my cat shaved bald. I'm sure there are times every business has an off day, but the number of times I've been at this vet tells me that they are few and far between here. Read Less
Nancy Gilbert
20 Jun 2018
REPORT
Great care and compassion for my cats since they opened their doors. 18 and 19 year old cats were cared for all their years and my new cats with the best vets in town !
Nicole St. Charles
7 Jun 2018
REPORT
Horrible experience here. Negative rating would be appropriate in this case. Wish I never would have taken my pet here. It was the worst experience I’d ever had with a vets office. my pet that was hea... Read More
Horrible experience here. Negative rating would be appropriate in this case. Wish I never would have taken my pet here. It was the worst experience I’d ever had with a vets office. my pet that was healthy and young before going there for a upset tummy had a “simple” enema and then suddenly out of nowhere ended up very deathly sick after staying there over night, needless to say she died. An hour before they called me to tell me she was suddenly sick and having issues they had called me and told me she was well and ready to be picked up. They had no clue what happened and sure as hell didn’t want to admit to any fault. The autopsy showed healthy organs & no cause of death. The vets could have been a lot more compassionate & understanding with me. They did a lot of backtracking and were very dismissive w/ me. I honestly hate this place. Please don’t take your precious animals here, it’s so not worth it. I have some friends that had major issues w/ them as well(unfortunately I found out after everything that happened to my pet) It’s really sad. Read Less
Tracy Lexius
1 May 2018
REPORT
Always a great experience, never charge me unneccesarily for extra things ! And truly love our animals
laz foot
20 Mar 2018
REPORT
Only Cornerstone Vet in Madison has lower prices. Vets are experienced. Dr Mueller is loud to intimidate the pets so they don't bite and scratch. Front office likes to power trip yelling that ... Read More
Only Cornerstone Vet in Madison has lower prices. Vets are experienced. Dr Mueller is loud to intimidate the pets so they don't bite and scratch. Front office likes to power trip yelling that you cannot read your pets records. Some of the vet techs are scary looking. From visiting Best Friends in Madison, I don't like the let by cat out of sight when at the vets. Best Friends did a 1/2 assed job of claw trimming, and I could tell that they abused my cat cat when they took him out of sight. Afterwards, he'd go psycho when I took him back to Best Friends. But at Animal Care Clinic, not so much. Read Less
Anthony Still
18 Mar 2018
REPORT
Kind, compassionate and professional. Not the cheapest but the convenience of access if there’s a weekend emergency is worth it. I’ve never had anything less than a good-to-great experience. Recomme... Read More
Kind, compassionate and professional. Not the cheapest but the convenience of access if there’s a weekend emergency is worth it. I’ve never had anything less than a good-to-great experience. Recommended. Read Less
Vee A
17 Mar 2018
REPORT
Caring and compassionate people. They take of your pets needs @ reasonable prices😺
Jeff Lemley
27 Jan 2018
REPORT
Took my cat after he became I'll over the weekend. This office was one of the only places open on Sunday. I called the office and they agreed to see him even though I had never been here before. When... Read More
Took my cat after he became I'll over the weekend. This office was one of the only places open on Sunday. I called the office and they agreed to see him even though I had never been here before. When we arrived the staff was professional and very understanding. Our wait was very short and the Doctor was quick to examine my cat. She treated and gave him some meds and we were in and out in less than an hour. My only regret is that I can't remember the name of the Vet who took care of my cat but she was great.. Read Less
Mary Ellen Millbranth
30 Dec 2017
REPORT
Took our 9 month old mini dachshund, Willy, in at 6:45p the Thursday night before Christmas (they close at 7p) because he was trembling and panting. Found he had swallowed a straight pin. Rather than ... Read More
Took our 9 month old mini dachshund, Willy, in at 6:45p the Thursday night before Christmas (they close at 7p) because he was trembling and panting. Found he had swallowed a straight pin. Rather than sending us to the Emergency Clinic as we had expected, Dr Anderson operated and stayed with him till he was stable. Willy has done fabulously with his surgery and is back to normal. What made this more remarkable is that it was the first time we had taken our little guy there so we were not regular patients. We felt this was above and beyond what we might have expected and we are very grateful for the care and compassion shown by Dr Anderson and his staff. Our previous vet has retired and this experience made it easy for us to decide to use Animal Care Clinic as our new veterinary practice. Read Less
Lisa Hughes
31 Mar 2017
REPORT
They are genuinely animal people that take all the worry away. Robby is very knowledgeable and professional.
Debbie Martin Dunson
7 Jan 2017
REPORT
We have been carrying our fur babies to ACC for years. All of the vets and staff are so loving and caring. Special thanks to Dr Kevin who was so good to our beloved Cocker Bosley. Several days after o... Read More
We have been carrying our fur babies to ACC for years. All of the vets and staff are so loving and caring. Special thanks to Dr Kevin who was so good to our beloved Cocker Bosley. Several days after our sweet boy crossed the Rainbow Bridge, we received the sweetest sympathy card signed by all the staff. Read Less
Tedesa Handley
11 Dec 2016
REPORT
I have taken my cats here for years and have never had a bad experience. They are compassionate and reasonably-priced, and the care meets all of my expectations. I recommend them to all my pet owner f... Read More
I have taken my cats here for years and have never had a bad experience. They are compassionate and reasonably-priced, and the care meets all of my expectations. I recommend them to all my pet owner friends. Read Less
G Gann
8 Dec 2016
REPORT
Very helpful and informative. No appointments needed, and quick in and out service. My animals love the people who work here.
Elizabeth Ellen Estes
1 Nov 2016
REPORT
I came in with my dog Pippy who had a problem with an anal gland. They got me in and out within an hour, explained what the problem was and what to do about it. This was my 1st visit at this clinic. T... Read More
I came in with my dog Pippy who had a problem with an anal gland. They got me in and out within an hour, explained what the problem was and what to do about it. This was my 1st visit at this clinic. They did not charge an outrageous fee. Im very happy with the service here and will recommend to anyone. Read Less
Robert Gibson
24 Oct 2016
REPORT
The care was great. They make sure you and your animal feel comfortable. They take care of your needs quickly and that is the most important thing to have at a vets office.
Cindy Schlierf Caradine
15 Oct 2016
REPORT
We just brought our lab Bradley in with his face and neck swollen. As soon as they saw him we were immediately taken to a room and the doctor was right there checking him out. Thank goodness they thou... Read More
We just brought our lab Bradley in with his face and neck swollen. As soon as they saw him we were immediately taken to a room and the doctor was right there checking him out. Thank goodness they thought it was a insect bite. He gave him some shots and by the time we got home the swelling was already going down. Read Less
Riki Cain
24 Sep 2016
REPORT
I would like to extend a special thank you to Dr. Nicole Muther & all of the staff at Animal Care Clinic for taking such great care of my sweet Annabel today!! The staff here was so, so kind to my sw... Read More
I would like to extend a special thank you to Dr. Nicole Muther & all of the staff at Animal Care Clinic for taking such great care of my sweet Annabel today!! The staff here was so, so kind to my sweet girl. The doctor really took her time and ran all the necessary tests and was very patient answering all of my questions (I was very upset that my girl didn't feel well and I asked a million questions). You are ALL amazing people and deserve a thanks for all that you do I will definitely recommend your clinic to all of my friends with fur-babies. Annabel is feeling much better after receiving her eye ointment & anti-inflammatory. She slept like a baby in her favorite chair after she got home & now she's up and eating her treats & food like nothing's wrong! We look forward to seeing you all again Wednesday for her follow-up appointment. I hope we see Dr. Muther again so we can thank her in personRead Less
Gail Kopec Oliver
18 Aug 2016
REPORT
I have been taking my cat, Simon, to this Clinic ever since my Daughter gave him to me. All of the Doctors, as well as other Employees, were careful while handling and caring for him. All of my que... Read More
I have been taking my cat, Simon, to this Clinic ever since my Daughter gave him to me. All of the Doctors, as well as other Employees, were careful while handling and caring for him. All of my questions were completely answered. I appreciate the education I have received from the Doctors. They took time with my precious Simon. Desk personnel are patient, and go out of their way to patiently handle stray questions that come their way. I have been to many Clinics in my lifetime, and this Clinic has been the most caring and informative by far. Read Less
Mary Elizabeth Hall
13 Aug 2016
REPORT
I had a really great experience when I took my pup here earlier today for some tummy troubles. The staff was extremely friendly and they do not charge an emergency fee like lots of vets do that are op... Read More
I had a really great experience when I took my pup here earlier today for some tummy troubles. The staff was extremely friendly and they do not charge an emergency fee like lots of vets do that are open on the weekends. I got out of there paying less that $100, including her medications. Being a new dog mom and new to the Huntsville area, I will definitely be using them again for my girl's medical needs! Read Less
Stacie Martin Hubbard
1 Aug 2016
REPORT
I had to take my 6 month old Weim to the clinic on a late Friday afternoon. She had already been to another vet twice, and been told she would be fine after medication, and I had only had her 19 days.... Read More
I had to take my 6 month old Weim to the clinic on a late Friday afternoon. She had already been to another vet twice, and been told she would be fine after medication, and I had only had her 19 days. Dr. Sanders was very thorough with her exam. She explained everything to me and answered any questions I had. Zoie had to have surgery and I was told before hand that she may have to be euthanized on the table. Unfortunatly she did have to be put to sleep. Dr. Sanders was very compassionate toward me as well as toward Zoie prior to her surgery. The entire staff was great and made a horrible situation go as smoothly as possible for me. I will definately being using this clinic in the future with our other dogs. Read Less
Brenda Lynne Weaver
24 Jul 2016
REPORT
You all are the sweetest people. I brought my Bailey to you in her passing moments and you all were so sympathetic and nice. Then, yesterday. I got a bereavement card from you in the mail and that was... Read More
You all are the sweetest people. I brought my Bailey to you in her passing moments and you all were so sympathetic and nice. Then, yesterday. I got a bereavement card from you in the mail and that was an unexpected and very appreciated touch. Thank you so much for being so kind. I live in Meridianville, but I'll be making that drive out to South Parkway for my other pets needs. Read Less
Angela Morse
19 Jul 2016
REPORT
Dr. Kevin Anderson has been treating our dogs since January 2010, when we first moved to Huntsville after living in Germany for fourteen years. We had a Dachshund (Gretchen) that had constant heal... Read More
Dr. Kevin Anderson has been treating our dogs since January 2010, when we first moved to Huntsville after living in Germany for fourteen years. We had a Dachshund (Gretchen) that had constant health problems. Dr Anderson spent time working with her and treating her, making sure she felt better. He cared for our Gretchen when she was very sick and guided us all the way to the end. Shortly after her passing Dr Anderson contacted us about a stray Dachshund that needed a home and we decided to take her in. She is the best dog and very loving. She too has had a few health problems and again, Dr. Anderson has seen us through all of them with her. Our Miniature Pinscher is also a patient of Dr Anderson's and he is extremely healthy and we always get a phone call after every teeth cleaning letting us know he did well. Dr Anderson is an outstanding Veterinarian and is compassionate and caring. He has gone above and beyond what was needed for our pets. He takes pride in what he does, is knowledgeable and his level of expertise is outstanding. I can not say enough good things in a short review about Dr. Anderson, he is an amazing Veterinarian and we are very thankful for all he has done for our pets and family. Five Stars for sure!! :) Read Less
Susan Irvin Crews
18 Jul 2016
REPORT
The whole staff at Animal Care Clinic are awesome. They are very friendly and you can tell that they love the animals they take care of. Kevin, the vet, new exactly what was wrong with my yorkie. The... Read More
The whole staff at Animal Care Clinic are awesome. They are very friendly and you can tell that they love the animals they take care of. Kevin, the vet, new exactly what was wrong with my yorkie. The medicine he gave us has worked amazingly. I recommend the ACC to everyone. They are fabulous. Read Less
L Wilson
18 Jul 2016
REPORT
My dog chewed my asthma inhaler and had tremors and a fast heart beat when I found him. I took him to Animal Care Clinic and Dr. Anderson immediately brought us back and took excellent care of him! We... Read More
My dog chewed my asthma inhaler and had tremors and a fast heart beat when I found him. I took him to Animal Care Clinic and Dr. Anderson immediately brought us back and took excellent care of him! We are so thankful to have this clinic. Dr. Anderson is not only excellent with our cats and dogs health, you can see that he really loves the animals. When we had to make the tough choice to put down our cat, Dr. Anderson was kind and so thoughtful. He even mailed me a paw print later on for which I was so thankful to have. I won't go anywhere else for our vet needs!! Read Less
Angela Jenkins
5 Jul 2016
REPORT
We were clients of Animal Care Clinic for years. When my dog became ill, they discovered he had prostate problems. At initial diagnosis, they gave us medications to address the symptoms. He continued ... Read More
We were clients of Animal Care Clinic for years. When my dog became ill, they discovered he had prostate problems. At initial diagnosis, they gave us medications to address the symptoms. He continued to decline the following week and we returned to ACC. During this visit they gave us more expensive and useless medications that my dog could not take, because he would not eat. A symptom that I had informed them of when we arrived. We asked the Vet for direction or guidance. They mentioned options, but did not seem too concerned. So after 3 weeks of watching my sweet dog suffer, we went for additional help at another clinic, who immediately referred us to the hospital in Decatur. My dog passed away and we had his remains shipped to ACC for convenient pick up. After all that has happened, we have received cards and phone calls of condolences from the Referral Hospital in Decatur, Paws Memorial Services, and Hampton Cove Animal Hospital. All of which did not know my family or my pet. The one place that we did not receive any thoughts or words of condolence was the place who claims "Nobody Cares More Than Us". Not one word about the loss of my dog. The only thing they were concerned about was receiving payment for the medications that my dog never needed, nor took. We don't mind paying for services for our pets. They are our family. Too bad that the people offering those services don't feel that way. In the end, it seems as a battle for which clinic gets your mighty $dollar instead of who can better care for your pet. Due to expenses we incurred during the final moments for my dog, we were unable to immediately fulfill the payment agreement made to ACC. Again, we did not receive a "So sorry to hear of your pet's passing" Instead we heard, "You still owe us money" and "sign this so that we can send you to collections or garnish your wages if you don't pay. I still have all of the useless medications they are charging me for. Oh Wait! "Nobody Cares". If you need to board your pet, get routine care, or if your pet is very ill, there are much more wonderful facilities around town. Where "Everyone cares". This is the second animal that we have lost to the care of ACC. It will be our last.Read Less
Kenny M.
3 Jan 2016
REPORT
I was visiting a friend in Huntsville when my sheltie got sick. Since it was a Sunday I chose this clinic over going to the emergency clinic. Dr. Muther saw Bullet and was extremely polite and very th... Read More
I was visiting a friend in Huntsville when my sheltie got sick. Since it was a Sunday I chose this clinic over going to the emergency clinic. Dr. Muther saw Bullet and was extremely polite and very thorough in her examination. It turned out that he apparently had stomach problems and needed to be changed to a prescription food to accommodate his sensitive stomach. After a few days being on the special food he was feeling much better and he was eating more food than he did before and is coming up to a healthy weight. Read Less
David P.
21 Aug 2015
REPORT
Nobody cares more than us?!?! That's a joke! My cat passed away there a few weeks ago and when I called to get info they were rude, didn't once say sorry or anything. My cat passed away, alone in a ca... Read More
Nobody cares more than us?!?! That's a joke! My cat passed away there a few weeks ago and when I called to get info they were rude, didn't once say sorry or anything. My cat passed away, alone in a cage because these jerks didn't call my family to come see him knowing he was not going to make it. My family will never take our pets here again and I truly hope they go out of business. All they care about here is money and getting the most they can out of you! If they cared, if they had one ounce of compassion this would not have happened. They would have called my family the morning they opened and would have told them to come down there and see him and not just let him die alone. They were rude to me when I went to pick his body up as well, they are snoody and soulless people. I can only hope and pray that they go out of business and never touch another animal ever again. Please, please, please do not use this clinic and go somewhere else. Read Less
Jannon L.
12 Jan 2015
REPORT
I was so impressed with Animal Care Clinic and especially Dr. Sarah Tankersley.  Our dog had severe vomiting all night on a Saturday night.  The next morning the only place open other than the Emergen... Read More
I was so impressed with Animal Care Clinic and especially Dr. Sarah Tankersley.  Our dog had severe vomiting all night on a Saturday night.  The next morning the only place open other than the Emergency Care Clinic was Animal Care Clinic.  No appointment is ever necessary.  They saw us right away and took x-rays of my dog's stomach.  Nothing showed up.  They gave my dog something for nausea and fluids because she was dehydrated from all of the vomiting.  My dog didn't vomit any more but the rest of that day and all through the night she was lethargic.  I took her back first think the next morning.  They took more x-rays and again saw nothing.  They did exploratory surgery and found part of a silicon pacifier in her intestines.  Dr. Tankersley called me with regular updates.  She also encouraged us to visit our dog as often as we wanted.  And they meant it.  We went twice a day to visit her and the staff was welcoming.  They put us in a room and closed the door.  We were able to spend quiet time with our dog as long as we wanted.  We were able to take her home four days later, on Friday.  Our dog is healing well and perking up.  We have to get the staples removed later in the week.  We are so appreciative of the service we received.  Thank you! Read Less
Brian W.
15 Sep 2014
REPORT
Unfortunately, we had to have our 18 year old dog and best friend euthanized due to advanced cancer.  They provided the original diagnosis and advised us on what to expect over the next few months.  W... Read More
Unfortunately, we had to have our 18 year old dog and best friend euthanized due to advanced cancer.  They provided the original diagnosis and advised us on what to expect over the next few months.  When the time came where it was obvious that our buddy was starting to suffer, they were quite gracious and understanding of our emotional pain and treated our dog with respect and tender hands.   In general, we have found their fees to be quite reasonable compared to other vets and have found them to be very understanding and compassionate. Read Less
Chris J.
18 May 2014
REPORT
Love the Vets at Animal Care Clinic. They're amazing with my boys both in providing care and grooming. Unbelievably low prices for their services. Highly recommend.
Kennedy B.
9 Mar 2012
REPORT
On Sunday February 26, 2012 I took my 18 year old cat Rosemary to ANIMAL CARE CLINIC located at 11351 South Memorial Parkway inHuntsville, Alabama. My regular vet is closed on Sunday's. I have been to... Read More
On Sunday February 26, 2012 I took my 18 year old cat Rosemary to ANIMAL CARE CLINIC located at 11351 South Memorial Parkway inHuntsville, Alabama. My regular vet is closed on Sunday's. I have been to this place manytimes over the years and have never had problems. Until now.These so called doctors are so unprofessional that they NEVERintroduce themselves.  I do know the owner is Susan Muller Esneault.On Sunday Rosemary was very weak and walking in circles and couldnot keep her balance. She also had not eaten. I told the doctor at theAnimal Care Clinic all the problems she was having. She said she has dementia and seems to be dehydrated. She asked to keep Rosemary overnight toadminister fluids. She also said she would give steroid pills to make her eat.She said to check back tomorrow (Monday).Monday morning I went to check on her. The same vet told me that Rosemarywas not behaving and trying to bite people while trying to give the steroidpills. She said no pills were given. I asked about her weakness and if she waswalking better. She told me she didn't know because the cages are too small for animalsto walk in. Hmmm......Well, I left there thinking......"Isn't it their JOB to give the medication?This is an 18 year old, fraile, declawed and probably has 3 teeth in her mouth cat. She couldNEVER over power anyone in that building. What about administering the pills with gloves?Why not call someone to hold her down? And why couldn't they have taken her outof the cage long enough to watch her walk???"I was told that I could pick Rosemary up that afternoon at 5:00.When I arrived to pick up Rosemary I asked a lady who was the owner or manager.She said the owner is Dr. Esneault and she will be in to talk with me.  I waited and waited.During this waiting period the doctor I had been dealing with came in along with anotherperson who claimed to be a doctor and if that wasn't enough, someone whoidentified herself only as "the office manager".  Realizing that Susan Muller Esneaultwas NOT going to show, I voiced my concerns and opinions. All three admited that Rosemary did not receive the pills. The so-called "office manager" laughed at metelling me she does not understand why I am so upset.  Very, VERY caring people!!!And funny, when I got home I looked at the bill and they CHARGED me for TWO days of pills!And then -   Rosemary's face was bruised, swollen and had liquid coming outof it!  Apparantly Rosemary DID object to pills being administered, andapparantly someone just hauled off and slapped her.  Yep, VERY caring people!  When Iasked about her face, they had NO idea how that happened! Susan Muller Esneault NEVER acknowledged the situation by coming in the room.  Veryprofessional.IF YOU LOVE YOUR PETS, DO NOT TAKE THEM TO DR. SUSAN MULLER ESNEAULT/ANIMALCARE CLINIC!!!  Your pet may come back (if you're lucky) looking like this picture ofRosemary.  If you know anyone who is looking for a vet....WARN THEM ABOUT ANIMAL CARE CLINIC! Read Less
bamagirl212
5 Nov 2011
REPORT
This place is awesome!! The doctors are amazing and very caring. They care for your pets like they are their very own. They take you without an appoinment, which is a definite plus, and the waiting ti... Read More
This place is awesome!! The doctors are amazing and very caring. They care for your pets like they are their very own. They take you without an appoinment, which is a definite plus, and the waiting time is not very long. I would definitely reccomend everyone taking their pets here. Read Less
alaskaman
5 Nov 2011
REPORT
I took my black lab in for an emergency visit, because they have awsome hours of operation, and take you without an appointment. After my visit I took my other two dogs in for a check-up, because the... Read More
I took my black lab in for an emergency visit, because they have awsome hours of operation, and take you without an appointment. After my visit I took my other two dogs in for a check-up, because they were so friendly and have great prices. I will send all of my friends to them! Read Less
autiger2010
3 Nov 2011
REPORT
Dr. Muller voted best vet in town and truly has the best vet clinic. The staff is helpful and very friendly. I have been taking my pets there for now over 5 years with complete satisfaction.
Ben L.
2 Aug 2011
REPORT
I read the reviews for the Animal Care Clinic Hospital and was really worried about going here after reading the reviews.  But this place was open on Sunday and my normal vet was closed.   I tried to ... Read More
I read the reviews for the Animal Care Clinic Hospital and was really worried about going here after reading the reviews.  But this place was open on Sunday and my normal vet was closed.   I tried to get there at opening but got a late start and there were already three people in front of me when I arrived.  It was 30 minutes before being called back, which seems to be reasonable, lot better than when I go see my doctor.It was Dr. Anderson who saw us and he performed some tests on my dog, gave him an X-Ray, shot, and prescription. I can say I was pleased with my visit.  I was treated professionally, could have been a little less of a wait, but it was reasonable.  I'd go back if my vet wasn't available. Read Less
Mike K.
17 Aug 2010
REPORT
We just moved to Huntsville and I checked yelp for reviews to find a new vet.  There aren't alot of "good" reviews but al least the bad ones kept us from making the wrong decision.  We chose Animal Ca... Read More
We just moved to Huntsville and I checked yelp for reviews to find a new vet.  There aren't alot of "good" reviews but al least the bad ones kept us from making the wrong decision.  We chose Animal Care Clinic really because its just around the corner from our house.  We used their grooming services first and they did a nice job on our schnauzers at a reasonable price.  We just had both of them checked out by the vet and again they did a good job with reasonable prices.  We're really spoiled because our last vet was the best.  I think we'll be happy with Animal Care Clinic.  By the way if you're ever in Ozark Alabama use the Ozark Vet Clinic...they are THE BEST.Update:  One of our dogs became seriously ill.  The vets at Animal Care went through the motions to treat him but were in way too big of a hurry to just put him down.  No compassion whatsoever.  We went to a different vet, Bentley Animal Hospital, and received the BEST care.  They tried for over a month to save out beloved pet but finally had to do what we dreaded.  We cried, they cried.  Animal Care just cashed the check. Read Less
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(256) 882-2525
11351 Memorial Parkway Southwest
Huntsville Alabama 35803
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Animal Care Clinic

Huntsville, Alabama
(36)
11351 Memorial Parkway Southwest
Huntsville Alabama 35803
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Sean Alexander
20 Jun 2018
REPORT
I've always had good results with my animals here. I've read some of the negative reviews and have a hard time resolving the my experience with the picture they paint. Recently I had to take my ca... Read More
I've always had good results with my animals here. I've read some of the negative reviews and have a hard time resolving the my experience with the picture they paint. Recently I had to take my cat in and told them up front I had an upper limit that I could cross, but it would hurt me financially. The staff were polite and worked with me, and Shasta the cat was well looked after. I got the added joy of seeing my cat shaved bald. I'm sure there are times every business has an off day, but the number of times I've been at this vet tells me that they are few and far between here. Read Less
Nancy Gilbert
20 Jun 2018
REPORT
Great care and compassion for my cats since they opened their doors. 18 and 19 year old cats were cared for all their years and my new cats with the best vets in town !
Nicole St. Charles
7 Jun 2018
REPORT
Horrible experience here. Negative rating would be appropriate in this case. Wish I never would have taken my pet here. It was the worst experience I’d ever had with a vets office. my pet that was hea... Read More
Horrible experience here. Negative rating would be appropriate in this case. Wish I never would have taken my pet here. It was the worst experience I’d ever had with a vets office. my pet that was healthy and young before going there for a upset tummy had a “simple” enema and then suddenly out of nowhere ended up very deathly sick after staying there over night, needless to say she died. An hour before they called me to tell me she was suddenly sick and having issues they had called me and told me she was well and ready to be picked up. They had no clue what happened and sure as hell didn’t want to admit to any fault. The autopsy showed healthy organs & no cause of death. The vets could have been a lot more compassionate & understanding with me. They did a lot of backtracking and were very dismissive w/ me. I honestly hate this place. Please don’t take your precious animals here, it’s so not worth it. I have some friends that had major issues w/ them as well(unfortunately I found out after everything that happened to my pet) It’s really sad. Read Less
Tracy Lexius
1 May 2018
REPORT
Always a great experience, never charge me unneccesarily for extra things ! And truly love our animals
laz foot
20 Mar 2018
REPORT
Only Cornerstone Vet in Madison has lower prices. Vets are experienced. Dr Mueller is loud to intimidate the pets so they don't bite and scratch. Front office likes to power trip yelling that ... Read More
Only Cornerstone Vet in Madison has lower prices. Vets are experienced. Dr Mueller is loud to intimidate the pets so they don't bite and scratch. Front office likes to power trip yelling that you cannot read your pets records. Some of the vet techs are scary looking. From visiting Best Friends in Madison, I don't like the let by cat out of sight when at the vets. Best Friends did a 1/2 assed job of claw trimming, and I could tell that they abused my cat cat when they took him out of sight. Afterwards, he'd go psycho when I took him back to Best Friends. But at Animal Care Clinic, not so much. Read Less
Anthony Still
18 Mar 2018
REPORT
Kind, compassionate and professional. Not the cheapest but the convenience of access if there’s a weekend emergency is worth it. I’ve never had anything less than a good-to-great experience. Recomme... Read More
Kind, compassionate and professional. Not the cheapest but the convenience of access if there’s a weekend emergency is worth it. I’ve never had anything less than a good-to-great experience. Recommended. Read Less
Vee A
17 Mar 2018
REPORT
Caring and compassionate people. They take of your pets needs @ reasonable prices😺
Jeff Lemley
27 Jan 2018
REPORT
Took my cat after he became I'll over the weekend. This office was one of the only places open on Sunday. I called the office and they agreed to see him even though I had never been here before. When... Read More
Took my cat after he became I'll over the weekend. This office was one of the only places open on Sunday. I called the office and they agreed to see him even though I had never been here before. When we arrived the staff was professional and very understanding. Our wait was very short and the Doctor was quick to examine my cat. She treated and gave him some meds and we were in and out in less than an hour. My only regret is that I can't remember the name of the Vet who took care of my cat but she was great.. Read Less
Mary Ellen Millbranth
30 Dec 2017
REPORT
Took our 9 month old mini dachshund, Willy, in at 6:45p the Thursday night before Christmas (they close at 7p) because he was trembling and panting. Found he had swallowed a straight pin. Rather than ... Read More
Took our 9 month old mini dachshund, Willy, in at 6:45p the Thursday night before Christmas (they close at 7p) because he was trembling and panting. Found he had swallowed a straight pin. Rather than sending us to the Emergency Clinic as we had expected, Dr Anderson operated and stayed with him till he was stable. Willy has done fabulously with his surgery and is back to normal. What made this more remarkable is that it was the first time we had taken our little guy there so we were not regular patients. We felt this was above and beyond what we might have expected and we are very grateful for the care and compassion shown by Dr Anderson and his staff. Our previous vet has retired and this experience made it easy for us to decide to use Animal Care Clinic as our new veterinary practice. Read Less
Lisa Hughes
31 Mar 2017
REPORT
They are genuinely animal people that take all the worry away. Robby is very knowledgeable and professional.
Debbie Martin Dunson
7 Jan 2017
REPORT
We have been carrying our fur babies to ACC for years. All of the vets and staff are so loving and caring. Special thanks to Dr Kevin who was so good to our beloved Cocker Bosley. Several days after o... Read More
We have been carrying our fur babies to ACC for years. All of the vets and staff are so loving and caring. Special thanks to Dr Kevin who was so good to our beloved Cocker Bosley. Several days after our sweet boy crossed the Rainbow Bridge, we received the sweetest sympathy card signed by all the staff. Read Less
Tedesa Handley
11 Dec 2016
REPORT
I have taken my cats here for years and have never had a bad experience. They are compassionate and reasonably-priced, and the care meets all of my expectations. I recommend them to all my pet owner f... Read More
I have taken my cats here for years and have never had a bad experience. They are compassionate and reasonably-priced, and the care meets all of my expectations. I recommend them to all my pet owner friends. Read Less
G Gann
8 Dec 2016
REPORT
Very helpful and informative. No appointments needed, and quick in and out service. My animals love the people who work here.
Elizabeth Ellen Estes
1 Nov 2016
REPORT
I came in with my dog Pippy who had a problem with an anal gland. They got me in and out within an hour, explained what the problem was and what to do about it. This was my 1st visit at this clinic. T... Read More
I came in with my dog Pippy who had a problem with an anal gland. They got me in and out within an hour, explained what the problem was and what to do about it. This was my 1st visit at this clinic. They did not charge an outrageous fee. Im very happy with the service here and will recommend to anyone. Read Less
Robert Gibson
24 Oct 2016
REPORT
The care was great. They make sure you and your animal feel comfortable. They take care of your needs quickly and that is the most important thing to have at a vets office.
Cindy Schlierf Caradine
15 Oct 2016
REPORT
We just brought our lab Bradley in with his face and neck swollen. As soon as they saw him we were immediately taken to a room and the doctor was right there checking him out. Thank goodness they thou... Read More
We just brought our lab Bradley in with his face and neck swollen. As soon as they saw him we were immediately taken to a room and the doctor was right there checking him out. Thank goodness they thought it was a insect bite. He gave him some shots and by the time we got home the swelling was already going down. Read Less
Riki Cain
24 Sep 2016
REPORT
I would like to extend a special thank you to Dr. Nicole Muther & all of the staff at Animal Care Clinic for taking such great care of my sweet Annabel today!! The staff here was so, so kind to my sw... Read More
I would like to extend a special thank you to Dr. Nicole Muther & all of the staff at Animal Care Clinic for taking such great care of my sweet Annabel today!! The staff here was so, so kind to my sweet girl. The doctor really took her time and ran all the necessary tests and was very patient answering all of my questions (I was very upset that my girl didn't feel well and I asked a million questions). You are ALL amazing people and deserve a thanks for all that you do I will definitely recommend your clinic to all of my friends with fur-babies. Annabel is feeling much better after receiving her eye ointment & anti-inflammatory. She slept like a baby in her favorite chair after she got home & now she's up and eating her treats & food like nothing's wrong! We look forward to seeing you all again Wednesday for her follow-up appointment. I hope we see Dr. Muther again so we can thank her in personRead Less
Gail Kopec Oliver
18 Aug 2016
REPORT
I have been taking my cat, Simon, to this Clinic ever since my Daughter gave him to me. All of the Doctors, as well as other Employees, were careful while handling and caring for him. All of my que... Read More
I have been taking my cat, Simon, to this Clinic ever since my Daughter gave him to me. All of the Doctors, as well as other Employees, were careful while handling and caring for him. All of my questions were completely answered. I appreciate the education I have received from the Doctors. They took time with my precious Simon. Desk personnel are patient, and go out of their way to patiently handle stray questions that come their way. I have been to many Clinics in my lifetime, and this Clinic has been the most caring and informative by far. Read Less
Mary Elizabeth Hall
13 Aug 2016
REPORT
I had a really great experience when I took my pup here earlier today for some tummy troubles. The staff was extremely friendly and they do not charge an emergency fee like lots of vets do that are op... Read More
I had a really great experience when I took my pup here earlier today for some tummy troubles. The staff was extremely friendly and they do not charge an emergency fee like lots of vets do that are open on the weekends. I got out of there paying less that $100, including her medications. Being a new dog mom and new to the Huntsville area, I will definitely be using them again for my girl's medical needs! Read Less
Stacie Martin Hubbard
1 Aug 2016
REPORT
I had to take my 6 month old Weim to the clinic on a late Friday afternoon. She had already been to another vet twice, and been told she would be fine after medication, and I had only had her 19 days.... Read More
I had to take my 6 month old Weim to the clinic on a late Friday afternoon. She had already been to another vet twice, and been told she would be fine after medication, and I had only had her 19 days. Dr. Sanders was very thorough with her exam. She explained everything to me and answered any questions I had. Zoie had to have surgery and I was told before hand that she may have to be euthanized on the table. Unfortunatly she did have to be put to sleep. Dr. Sanders was very compassionate toward me as well as toward Zoie prior to her surgery. The entire staff was great and made a horrible situation go as smoothly as possible for me. I will definately being using this clinic in the future with our other dogs. Read Less
Brenda Lynne Weaver
24 Jul 2016
REPORT
You all are the sweetest people. I brought my Bailey to you in her passing moments and you all were so sympathetic and nice. Then, yesterday. I got a bereavement card from you in the mail and that was... Read More
You all are the sweetest people. I brought my Bailey to you in her passing moments and you all were so sympathetic and nice. Then, yesterday. I got a bereavement card from you in the mail and that was an unexpected and very appreciated touch. Thank you so much for being so kind. I live in Meridianville, but I'll be making that drive out to South Parkway for my other pets needs. Read Less
Angela Morse
19 Jul 2016
REPORT
Dr. Kevin Anderson has been treating our dogs since January 2010, when we first moved to Huntsville after living in Germany for fourteen years. We had a Dachshund (Gretchen) that had constant heal... Read More
Dr. Kevin Anderson has been treating our dogs since January 2010, when we first moved to Huntsville after living in Germany for fourteen years. We had a Dachshund (Gretchen) that had constant health problems. Dr Anderson spent time working with her and treating her, making sure she felt better. He cared for our Gretchen when she was very sick and guided us all the way to the end. Shortly after her passing Dr Anderson contacted us about a stray Dachshund that needed a home and we decided to take her in. She is the best dog and very loving. She too has had a few health problems and again, Dr. Anderson has seen us through all of them with her. Our Miniature Pinscher is also a patient of Dr Anderson's and he is extremely healthy and we always get a phone call after every teeth cleaning letting us know he did well. Dr Anderson is an outstanding Veterinarian and is compassionate and caring. He has gone above and beyond what was needed for our pets. He takes pride in what he does, is knowledgeable and his level of expertise is outstanding. I can not say enough good things in a short review about Dr. Anderson, he is an amazing Veterinarian and we are very thankful for all he has done for our pets and family. Five Stars for sure!! :) Read Less
Susan Irvin Crews
18 Jul 2016
REPORT
The whole staff at Animal Care Clinic are awesome. They are very friendly and you can tell that they love the animals they take care of. Kevin, the vet, new exactly what was wrong with my yorkie. The... Read More
The whole staff at Animal Care Clinic are awesome. They are very friendly and you can tell that they love the animals they take care of. Kevin, the vet, new exactly what was wrong with my yorkie. The medicine he gave us has worked amazingly. I recommend the ACC to everyone. They are fabulous. Read Less
L Wilson
18 Jul 2016
REPORT
My dog chewed my asthma inhaler and had tremors and a fast heart beat when I found him. I took him to Animal Care Clinic and Dr. Anderson immediately brought us back and took excellent care of him! We... Read More
My dog chewed my asthma inhaler and had tremors and a fast heart beat when I found him. I took him to Animal Care Clinic and Dr. Anderson immediately brought us back and took excellent care of him! We are so thankful to have this clinic. Dr. Anderson is not only excellent with our cats and dogs health, you can see that he really loves the animals. When we had to make the tough choice to put down our cat, Dr. Anderson was kind and so thoughtful. He even mailed me a paw print later on for which I was so thankful to have. I won't go anywhere else for our vet needs!! Read Less
Angela Jenkins
5 Jul 2016
REPORT
We were clients of Animal Care Clinic for years. When my dog became ill, they discovered he had prostate problems. At initial diagnosis, they gave us medications to address the symptoms. He continued ... Read More
We were clients of Animal Care Clinic for years. When my dog became ill, they discovered he had prostate problems. At initial diagnosis, they gave us medications to address the symptoms. He continued to decline the following week and we returned to ACC. During this visit they gave us more expensive and useless medications that my dog could not take, because he would not eat. A symptom that I had informed them of when we arrived. We asked the Vet for direction or guidance. They mentioned options, but did not seem too concerned. So after 3 weeks of watching my sweet dog suffer, we went for additional help at another clinic, who immediately referred us to the hospital in Decatur. My dog passed away and we had his remains shipped to ACC for convenient pick up. After all that has happened, we have received cards and phone calls of condolences from the Referral Hospital in Decatur, Paws Memorial Services, and Hampton Cove Animal Hospital. All of which did not know my family or my pet. The one place that we did not receive any thoughts or words of condolence was the place who claims "Nobody Cares More Than Us". Not one word about the loss of my dog. The only thing they were concerned about was receiving payment for the medications that my dog never needed, nor took. We don't mind paying for services for our pets. They are our family. Too bad that the people offering those services don't feel that way. In the end, it seems as a battle for which clinic gets your mighty $dollar instead of who can better care for your pet. Due to expenses we incurred during the final moments for my dog, we were unable to immediately fulfill the payment agreement made to ACC. Again, we did not receive a "So sorry to hear of your pet's passing" Instead we heard, "You still owe us money" and "sign this so that we can send you to collections or garnish your wages if you don't pay. I still have all of the useless medications they are charging me for. Oh Wait! "Nobody Cares". If you need to board your pet, get routine care, or if your pet is very ill, there are much more wonderful facilities around town. Where "Everyone cares". This is the second animal that we have lost to the care of ACC. It will be our last.Read Less
Kenny M.
3 Jan 2016
REPORT
I was visiting a friend in Huntsville when my sheltie got sick. Since it was a Sunday I chose this clinic over going to the emergency clinic. Dr. Muther saw Bullet and was extremely polite and very th... Read More
I was visiting a friend in Huntsville when my sheltie got sick. Since it was a Sunday I chose this clinic over going to the emergency clinic. Dr. Muther saw Bullet and was extremely polite and very thorough in her examination. It turned out that he apparently had stomach problems and needed to be changed to a prescription food to accommodate his sensitive stomach. After a few days being on the special food he was feeling much better and he was eating more food than he did before and is coming up to a healthy weight. Read Less
David P.
21 Aug 2015
REPORT
Nobody cares more than us?!?! That's a joke! My cat passed away there a few weeks ago and when I called to get info they were rude, didn't once say sorry or anything. My cat passed away, alone in a ca... Read More
Nobody cares more than us?!?! That's a joke! My cat passed away there a few weeks ago and when I called to get info they were rude, didn't once say sorry or anything. My cat passed away, alone in a cage because these jerks didn't call my family to come see him knowing he was not going to make it. My family will never take our pets here again and I truly hope they go out of business. All they care about here is money and getting the most they can out of you! If they cared, if they had one ounce of compassion this would not have happened. They would have called my family the morning they opened and would have told them to come down there and see him and not just let him die alone. They were rude to me when I went to pick his body up as well, they are snoody and soulless people. I can only hope and pray that they go out of business and never touch another animal ever again. Please, please, please do not use this clinic and go somewhere else. Read Less
Jannon L.
12 Jan 2015
REPORT
I was so impressed with Animal Care Clinic and especially Dr. Sarah Tankersley.  Our dog had severe vomiting all night on a Saturday night.  The next morning the only place open other than the Emergen... Read More
I was so impressed with Animal Care Clinic and especially Dr. Sarah Tankersley.  Our dog had severe vomiting all night on a Saturday night.  The next morning the only place open other than the Emergency Care Clinic was Animal Care Clinic.  No appointment is ever necessary.  They saw us right away and took x-rays of my dog's stomach.  Nothing showed up.  They gave my dog something for nausea and fluids because she was dehydrated from all of the vomiting.  My dog didn't vomit any more but the rest of that day and all through the night she was lethargic.  I took her back first think the next morning.  They took more x-rays and again saw nothing.  They did exploratory surgery and found part of a silicon pacifier in her intestines.  Dr. Tankersley called me with regular updates.  She also encouraged us to visit our dog as often as we wanted.  And they meant it.  We went twice a day to visit her and the staff was welcoming.  They put us in a room and closed the door.  We were able to spend quiet time with our dog as long as we wanted.  We were able to take her home four days later, on Friday.  Our dog is healing well and perking up.  We have to get the staples removed later in the week.  We are so appreciative of the service we received.  Thank you! Read Less
Brian W.
15 Sep 2014
REPORT
Unfortunately, we had to have our 18 year old dog and best friend euthanized due to advanced cancer.  They provided the original diagnosis and advised us on what to expect over the next few months.  W... Read More
Unfortunately, we had to have our 18 year old dog and best friend euthanized due to advanced cancer.  They provided the original diagnosis and advised us on what to expect over the next few months.  When the time came where it was obvious that our buddy was starting to suffer, they were quite gracious and understanding of our emotional pain and treated our dog with respect and tender hands.   In general, we have found their fees to be quite reasonable compared to other vets and have found them to be very understanding and compassionate. Read Less
Chris J.
18 May 2014
REPORT
Love the Vets at Animal Care Clinic. They're amazing with my boys both in providing care and grooming. Unbelievably low prices for their services. Highly recommend.
Kennedy B.
9 Mar 2012
REPORT
On Sunday February 26, 2012 I took my 18 year old cat Rosemary to ANIMAL CARE CLINIC located at 11351 South Memorial Parkway inHuntsville, Alabama. My regular vet is closed on Sunday's. I have been to... Read More
On Sunday February 26, 2012 I took my 18 year old cat Rosemary to ANIMAL CARE CLINIC located at 11351 South Memorial Parkway inHuntsville, Alabama. My regular vet is closed on Sunday's. I have been to this place manytimes over the years and have never had problems. Until now.These so called doctors are so unprofessional that they NEVERintroduce themselves.  I do know the owner is Susan Muller Esneault.On Sunday Rosemary was very weak and walking in circles and couldnot keep her balance. She also had not eaten. I told the doctor at theAnimal Care Clinic all the problems she was having. She said she has dementia and seems to be dehydrated. She asked to keep Rosemary overnight toadminister fluids. She also said she would give steroid pills to make her eat.She said to check back tomorrow (Monday).Monday morning I went to check on her. The same vet told me that Rosemarywas not behaving and trying to bite people while trying to give the steroidpills. She said no pills were given. I asked about her weakness and if she waswalking better. She told me she didn't know because the cages are too small for animalsto walk in. Hmmm......Well, I left there thinking......"Isn't it their JOB to give the medication?This is an 18 year old, fraile, declawed and probably has 3 teeth in her mouth cat. She couldNEVER over power anyone in that building. What about administering the pills with gloves?Why not call someone to hold her down? And why couldn't they have taken her outof the cage long enough to watch her walk???"I was told that I could pick Rosemary up that afternoon at 5:00.When I arrived to pick up Rosemary I asked a lady who was the owner or manager.She said the owner is Dr. Esneault and she will be in to talk with me.  I waited and waited.During this waiting period the doctor I had been dealing with came in along with anotherperson who claimed to be a doctor and if that wasn't enough, someone whoidentified herself only as "the office manager".  Realizing that Susan Muller Esneaultwas NOT going to show, I voiced my concerns and opinions. All three admited that Rosemary did not receive the pills. The so-called "office manager" laughed at metelling me she does not understand why I am so upset.  Very, VERY caring people!!!And funny, when I got home I looked at the bill and they CHARGED me for TWO days of pills!And then -   Rosemary's face was bruised, swollen and had liquid coming outof it!  Apparantly Rosemary DID object to pills being administered, andapparantly someone just hauled off and slapped her.  Yep, VERY caring people!  When Iasked about her face, they had NO idea how that happened! Susan Muller Esneault NEVER acknowledged the situation by coming in the room.  Veryprofessional.IF YOU LOVE YOUR PETS, DO NOT TAKE THEM TO DR. SUSAN MULLER ESNEAULT/ANIMALCARE CLINIC!!!  Your pet may come back (if you're lucky) looking like this picture ofRosemary.  If you know anyone who is looking for a vet....WARN THEM ABOUT ANIMAL CARE CLINIC! Read Less
bamagirl212
5 Nov 2011
REPORT
This place is awesome!! The doctors are amazing and very caring. They care for your pets like they are their very own. They take you without an appoinment, which is a definite plus, and the waiting ti... Read More
This place is awesome!! The doctors are amazing and very caring. They care for your pets like they are their very own. They take you without an appoinment, which is a definite plus, and the waiting time is not very long. I would definitely reccomend everyone taking their pets here. Read Less
alaskaman
5 Nov 2011
REPORT
I took my black lab in for an emergency visit, because they have awsome hours of operation, and take you without an appointment. After my visit I took my other two dogs in for a check-up, because the... Read More
I took my black lab in for an emergency visit, because they have awsome hours of operation, and take you without an appointment. After my visit I took my other two dogs in for a check-up, because they were so friendly and have great prices. I will send all of my friends to them! Read Less
autiger2010
3 Nov 2011
REPORT
Dr. Muller voted best vet in town and truly has the best vet clinic. The staff is helpful and very friendly. I have been taking my pets there for now over 5 years with complete satisfaction.
Ben L.
2 Aug 2011
REPORT
I read the reviews for the Animal Care Clinic Hospital and was really worried about going here after reading the reviews.  But this place was open on Sunday and my normal vet was closed.   I tried to ... Read More
I read the reviews for the Animal Care Clinic Hospital and was really worried about going here after reading the reviews.  But this place was open on Sunday and my normal vet was closed.   I tried to get there at opening but got a late start and there were already three people in front of me when I arrived.  It was 30 minutes before being called back, which seems to be reasonable, lot better than when I go see my doctor.It was Dr. Anderson who saw us and he performed some tests on my dog, gave him an X-Ray, shot, and prescription. I can say I was pleased with my visit.  I was treated professionally, could have been a little less of a wait, but it was reasonable.  I'd go back if my vet wasn't available. Read Less
Mike K.
17 Aug 2010
REPORT
We just moved to Huntsville and I checked yelp for reviews to find a new vet.  There aren't alot of "good" reviews but al least the bad ones kept us from making the wrong decision.  We chose Animal Ca... Read More
We just moved to Huntsville and I checked yelp for reviews to find a new vet.  There aren't alot of "good" reviews but al least the bad ones kept us from making the wrong decision.  We chose Animal Care Clinic really because its just around the corner from our house.  We used their grooming services first and they did a nice job on our schnauzers at a reasonable price.  We just had both of them checked out by the vet and again they did a good job with reasonable prices.  We're really spoiled because our last vet was the best.  I think we'll be happy with Animal Care Clinic.  By the way if you're ever in Ozark Alabama use the Ozark Vet Clinic...they are THE BEST.Update:  One of our dogs became seriously ill.  The vets at Animal Care went through the motions to treat him but were in way too big of a hurry to just put him down.  No compassion whatsoever.  We went to a different vet, Bentley Animal Hospital, and received the BEST care.  They tried for over a month to save out beloved pet but finally had to do what we dreaded.  We cried, they cried.  Animal Care just cashed the check. Read Less
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