Banfield Pet Hospital
Huntsville, Alabama
Reviews
Janet Hamilton
2 Jul 2018
REPORT
Love the Banfield vet hospital. All the staff are very knowledgeable and friendly. Definitely would recommend them to any pet lover!
Ashley Topper
8 Feb 2018
REPORT
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the ...
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the course of two weeks to ask about my options. I also went in and no one was ever available. I never got any calls back, it seems like the communication there has devolved. It is really stressful as all my pets are elderly and I know that this is just the start of a hard next couple years caring for the ones I have left. I really didn't appreciate the lack of response and I don't think that I should have to make an appointment and bring my dog in to discuss putting him to sleep. I'm not keen on bringing my pet into a pet store to put him to sleep, so I had to find another vet to help us. I will no longer be using them for my vet care, they have shown me with their lack of response that the needs of my animals are not a priority if they aren't getting paid to discuss it over the phone.
Ash T.
8 Feb 2018
REPORT
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the ...
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the course of two weeks to ask about my options. I also went in and no one was ever available. I never got any calls back, it seems like the communication there has devolved. It is really stressful as all my pets are elderly and I know that this is just the start of a hard next couple years caring for the ones I have left. I really didn't appreciate the lack of response and I don't think that I should have to make an appointment and bring my dog in to discuss putting him to sleep. I'm not keen on bringing my pet into a pet store to put him to sleep, so I had to find another vet to help us. I will no longer be using them for my vet care, they have shown me with their lack of response that the needs of my animals are not a priority if they aren't getting paid to discuss it over the phone.
Lindsay Burrink
2 Sep 2017
REPORT
I've been to banfields from the top of this country to the bottom, and this is the absolute worst I've ever come to. Staff is beyond rude, and very unprofessional! Looking for the worst banfield exper...
I've been to banfields from the top of this country to the bottom, and this is the absolute worst I've ever come to. Staff is beyond rude, and very unprofessional! Looking for the worst banfield experience? Come here.
Frances B.
30 Jul 2017
REPORT
We are on vacation and our dog had an infected puncture wound. Blood and puss was sreaming out of the wound. The first Banfield hosp I called said they were booked. I explained the emergency and th...
We are on vacation and our dog had an infected puncture wound. Blood and puss was sreaming out of the wound. The first Banfield hosp I called said they were booked. I explained the emergency and they still said they were full and could it see him. Then I called this Banfield. Even though they were also fully booked, they got him in right away, treated the wound, gave him antibiotics and really cared. Thank you!!!!
Edna Neisler
31 May 2017
REPORT
Wonderful vets and they are good with my dog. She is not afraid of going there. Great wellness plans for your pet that you can pay by the month. After a visit they call the next day to check on her.
Holly Clark
4 May 2017
REPORT
We had our dog in for fleas as over the counter wasn't working. Vet suggested he get his rabies shot while we were there (wasn't due for 6 mos). Didn't notice until later when the groomer noted it wa...
We had our dog in for fleas as over the counter wasn't working. Vet suggested he get his rabies shot while we were there (wasn't due for 6 mos). Didn't notice until later when the groomer noted it was nearly expired, that the vet only gave us 1 year rather than 3 this time. (This was not his first shot, he had a previous 3 year shot).
Asked Banfield about it, and while it's the exact same vaccine, because we had it 6 mos early, they only do the certificate for a year. "Vets discretion". Ridiculous. Sounds like a great way to make some money, because we didn't sign up for their wellness plan they tried pushing on us at the visit.
Billy Ashmall
27 Dec 2016
REPORT
They are inside PetSmart and force you to use their vets prescription card rather than the prescription from ur actual vet. It's so annoying!
Lillian R.
14 Dec 2016
REPORT
Went in for hermit crab supplies. Knowledgeable staff, but the prices are a bit high.
Lora King
6 Aug 2016
REPORT
Friendly staff. Always willing to answer questions or spend extra time explaining a procedure or my pet's needs. Clean and well-run.
Holly Boyett
3 Aug 2016
REPORT
They are great to my dog!! We're very supportive when he needed back surgery.
G Mudd
24 Jun 2016
REPORT
I can't say bad things about the staff in terms of them having very positive attitudes and being very nice, however I will never take another pet to them. We adopted a cat that began getting dry patch...
I can't say bad things about the staff in terms of them having very positive attitudes and being very nice, however I will never take another pet to them. We adopted a cat that began getting dry patches and was losing fur, they insisted that it was ringworm gave us a cream to treat it which helped for a very short term. We took her back and it was the same thing.
What I found odd is that ringworm is very contagious, my wife my daughter and myself are very susceptible to it when exposed and none of us got it nor did our dog or other cat. I questioned the diagnosis from the beginning, but mistook them as the professionals. I then told my wife that I had a suspicion that her diet didn't include enough fish oil (mind you, I have no veterinary training whatsoever) so I got better food with the primary ingredient being fish.
$200 to Banfield with no results, a hunch and a little more money for cat food and improvement was seen in just a couple days; within 2 weeks the cat is happy and completely covered with fur. I can't endorse a place that charges for shotty guesswork.
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Book an Appointment
Online booking unavailable
Please call
(256) 880-3332
2750 Carl T Jones Drive Southeast
Huntsville Alabama 35802
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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CLAIM IT HEREIncorrect information? Let us know
Banfield Pet Hospital
Huntsville, Alabama
2750 Carl T Jones Drive Southeast
Huntsville Alabama 35802
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Reviews
Janet Hamilton
2 Jul 2018
Love the Banfield vet hospital. All the staff are very knowledgeable and friendly. Definitely would recommend them to any pet lover!
Ashley Topper
8 Feb 2018
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the ...
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the course of two weeks to ask about my options. I also went in and no one was ever available. I never got any calls back, it seems like the communication there has devolved. It is really stressful as all my pets are elderly and I know that this is just the start of a hard next couple years caring for the ones I have left. I really didn't appreciate the lack of response and I don't think that I should have to make an appointment and bring my dog in to discuss putting him to sleep. I'm not keen on bringing my pet into a pet store to put him to sleep, so I had to find another vet to help us. I will no longer be using them for my vet care, they have shown me with their lack of response that the needs of my animals are not a priority if they aren't getting paid to discuss it over the phone.
Ash T.
8 Feb 2018
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the ...
I've been taking all three of my pets here since 2016. The staff is generally nice but not great on following through. I had to put my elderly dog to sleep and tried calling multiple times over the course of two weeks to ask about my options. I also went in and no one was ever available. I never got any calls back, it seems like the communication there has devolved. It is really stressful as all my pets are elderly and I know that this is just the start of a hard next couple years caring for the ones I have left. I really didn't appreciate the lack of response and I don't think that I should have to make an appointment and bring my dog in to discuss putting him to sleep. I'm not keen on bringing my pet into a pet store to put him to sleep, so I had to find another vet to help us. I will no longer be using them for my vet care, they have shown me with their lack of response that the needs of my animals are not a priority if they aren't getting paid to discuss it over the phone.
Lindsay Burrink
2 Sep 2017
I've been to banfields from the top of this country to the bottom, and this is the absolute worst I've ever come to. Staff is beyond rude, and very unprofessional! Looking for the worst banfield exper...
I've been to banfields from the top of this country to the bottom, and this is the absolute worst I've ever come to. Staff is beyond rude, and very unprofessional! Looking for the worst banfield experience? Come here.
Frances B.
30 Jul 2017
We are on vacation and our dog had an infected puncture wound. Blood and puss was sreaming out of the wound. The first Banfield hosp I called said they were booked. I explained the emergency and th...
We are on vacation and our dog had an infected puncture wound. Blood and puss was sreaming out of the wound. The first Banfield hosp I called said they were booked. I explained the emergency and they still said they were full and could it see him. Then I called this Banfield. Even though they were also fully booked, they got him in right away, treated the wound, gave him antibiotics and really cared. Thank you!!!!
Edna Neisler
31 May 2017
Wonderful vets and they are good with my dog. She is not afraid of going there. Great wellness plans for your pet that you can pay by the month. After a visit they call the next day to check on her.
Holly Clark
4 May 2017
We had our dog in for fleas as over the counter wasn't working. Vet suggested he get his rabies shot while we were there (wasn't due for 6 mos). Didn't notice until later when the groomer noted it wa...
We had our dog in for fleas as over the counter wasn't working. Vet suggested he get his rabies shot while we were there (wasn't due for 6 mos). Didn't notice until later when the groomer noted it was nearly expired, that the vet only gave us 1 year rather than 3 this time. (This was not his first shot, he had a previous 3 year shot).
Asked Banfield about it, and while it's the exact same vaccine, because we had it 6 mos early, they only do the certificate for a year. "Vets discretion". Ridiculous. Sounds like a great way to make some money, because we didn't sign up for their wellness plan they tried pushing on us at the visit.
Billy Ashmall
27 Dec 2016
They are inside PetSmart and force you to use their vets prescription card rather than the prescription from ur actual vet. It's so annoying!
Lillian R.
14 Dec 2016
Went in for hermit crab supplies. Knowledgeable staff, but the prices are a bit high.
Lora King
6 Aug 2016
Friendly staff. Always willing to answer questions or spend extra time explaining a procedure or my pet's needs. Clean and well-run.
Holly Boyett
3 Aug 2016
They are great to my dog!! We're very supportive when he needed back surgery.
G Mudd
24 Jun 2016
I can't say bad things about the staff in terms of them having very positive attitudes and being very nice, however I will never take another pet to them. We adopted a cat that began getting dry patch...
I can't say bad things about the staff in terms of them having very positive attitudes and being very nice, however I will never take another pet to them. We adopted a cat that began getting dry patches and was losing fur, they insisted that it was ringworm gave us a cream to treat it which helped for a very short term. We took her back and it was the same thing.
What I found odd is that ringworm is very contagious, my wife my daughter and myself are very susceptible to it when exposed and none of us got it nor did our dog or other cat. I questioned the diagnosis from the beginning, but mistook them as the professionals. I then told my wife that I had a suspicion that her diet didn't include enough fish oil (mind you, I have no veterinary training whatsoever) so I got better food with the primary ingredient being fish.
$200 to Banfield with no results, a hunch and a little more money for cat food and improvement was seen in just a couple days; within 2 weeks the cat is happy and completely covered with fur. I can't endorse a place that charges for shotty guesswork.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know