Banfield Pet Hospital
Huntsville, Alabama
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Reviews
Frances B.
30 Jul 2017
REPORT
We are Banfield clients for many years because we travel with our pets very often and in case of an emergency I wanted to be able to take them where they have their medical history. Today we had a ma...
We are Banfield clients for many years because we travel with our pets very often and in case of an emergency I wanted to be able to take them where they have their medical history. Today we had a major emergency with our dog. He had a huge puncture wound and infection on his hip. I called this Banfield about 10:30 am to get an emergency appointment and was told they were booked. I explained that his hip was streaming bloody pus and there was a deep pinky size hole. The receptionist checked with the vet and came back and said 'sorry, we are all booked.' Thankfully another Banfield got him in (Even though they were fully booked too). Really bad!!
Amy Hagerty
11 Jun 2017
REPORT
The one in Decatur is awesome.
Hannah Runkle
12 Mar 2017
REPORT
They are very helpful. They get you in and put in a good amount of time.
Evan Glenn Lerman
31 Jan 2017
REPORT
My wife and I use Banfield for all our younger dogs and cats.. They have great plans and we love the staff. The staff also loves our pets too.
Evan Lerman
31 Jan 2017
REPORT
My wife and I use Banfield for all our younger dogs and cats.. They have great plans and we love the staff. The staff also loves our pets too.
Tracy M.
19 Oct 2015
REPORT
I absolutely love Banfield Vet Clinic. They are located inside PetSmart stores. Since we travel With our dogs, it's always nice to have a vet wherever we go. Banfield keeps all records on computers th...
I absolutely love Banfield Vet Clinic. They are located inside PetSmart stores. Since we travel With our dogs, it's always nice to have a vet wherever we go. Banfield keeps all records on computers that link to each Banfield. Our dogs records are always available. They offer a wonderful health plan. Pay a little each month for a years worth of health care. My dogs love the doctors and staff. They are always so nice and loving to my dogs. Love love love these doctors!
Debbie Russler
17 Jul 2013
REPORT
AWEFUL!!!! I've had a wellness plan at Banfield for 9 years, only 5 years in Huntsville. Every time I go in they make you wait for at least 30 min. but usually an hour to see the doctor. They did sur...
AWEFUL!!!! I've had a wellness plan at Banfield for 9 years, only 5 years in Huntsville. Every time I go in they make you wait for at least 30 min. but usually an hour to see the doctor. They did surgery on my dogs leg and she had a reaction to the object they put in her. They did surgery again and tied her leg up with a type of fish wire. It poked through the skin and is hanging out of her leg. The vet did not want to take responsibility that she tied a very sharp piece of wire in the wrong place, next to my dogs thin little skin. She informed me that she will not fix the problem. It is very infected and I can't afford to take her to another vet to get it fixed. $800.00 later, I have a very sick dog that is in worse shape than when I brought her in. I will be contacting an attorney. this is just inhumane!! I don't feel that the doctors there are very unknowledgeable and not very compassionate.
theanimallady
15 Apr 2013
REPORT
Not sure about the negative reviews prior, maybe isolated incidents. I have been using this location since they opened. Dr. Castro-Jones and staff are more caring than words can say. I always see the ...
Not sure about the negative reviews prior, maybe isolated incidents. I have been using this location since they opened. Dr. Castro-Jones and staff are more caring than words can say. I always see the same people (low employee turn-over must mean something is working) which makes me feel more comfortable leaving my pets for treatment. In the past I remember a few bad apples but those were always taken care of quickly. The high quality of medicine is unquestionable. Probably better than most human medical teams. LOVE LOVE LOVE this team!!
wstg1234
21 Mar 2012
REPORT
The doctors have always been friendly and do a great job with my dog. The hours are very convenient.
ulostone
23 Mar 2010
REPORT
1.) The receptionist needs to be fired. No customer service skills at all.2.) The staff is rude, unprofessional, and unhappy. They are not people persons at all.3.) If you would like to be hear about...
1.) The receptionist needs to be fired. No customer service skills at all.2.) The staff is rude, unprofessional, and unhappy. They are not people persons at all.3.) If you would like to be hear about how well of an owner you are and pet you have, just ask them to put you in a room to wait and see the doctor. They'll stand in the back and talk about you like a dog. Nothing too your face though. I call them cheap shots.4.) There staff has the biggest attitude and it shows when they answer the phone and at the front desk.5.) You wait for hours before they'll even acknowledge you're there.6.) A typical drop-off day means you drop your pet off at 9:00am and it is still not ready for pick-up at 6:00pm.7.) Take the day off from work if you plan on staying to see the doctor (SLOW, SLOW, SLOW). They spend most of there day in the back talking about owners.
A Google User
14 Aug 2009
REPORT
Staff and doctors are really excellent. The place is a bit pricey and lots of people bring their pets here which sometimes means long waits. These people care about the animals they treat. I have n...
Staff and doctors are really excellent. The place is a bit pricey and lots of people bring their pets here which sometimes means long waits. These people care about the animals they treat. I have nothing but admiration for Dr. Jones and her staff. If price isn't a problem, then I suggest bringing your pet here. They know and care about animals. I would give it five-plus stars if it wasn't for the price.
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Book an Appointment
Online booking unavailable
Please call
(256) 922-1920
6275 University Drive Northwest
Huntsville Alabama 35806
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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CLAIM IT HEREIncorrect information? Let us know
Banfield Pet Hospital
Huntsville, Alabama
6275 University Drive Northwest
Huntsville Alabama 35806
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Reviews
Frances B.
30 Jul 2017
We are Banfield clients for many years because we travel with our pets very often and in case of an emergency I wanted to be able to take them where they have their medical history. Today we had a ma...
We are Banfield clients for many years because we travel with our pets very often and in case of an emergency I wanted to be able to take them where they have their medical history. Today we had a major emergency with our dog. He had a huge puncture wound and infection on his hip. I called this Banfield about 10:30 am to get an emergency appointment and was told they were booked. I explained that his hip was streaming bloody pus and there was a deep pinky size hole. The receptionist checked with the vet and came back and said 'sorry, we are all booked.' Thankfully another Banfield got him in (Even though they were fully booked too). Really bad!!
Amy Hagerty
11 Jun 2017
The one in Decatur is awesome.
Hannah Runkle
12 Mar 2017
They are very helpful. They get you in and put in a good amount of time.
Evan Glenn Lerman
31 Jan 2017
My wife and I use Banfield for all our younger dogs and cats.. They have great plans and we love the staff. The staff also loves our pets too.
Evan Lerman
31 Jan 2017
My wife and I use Banfield for all our younger dogs and cats.. They have great plans and we love the staff. The staff also loves our pets too.
Tracy M.
19 Oct 2015
I absolutely love Banfield Vet Clinic. They are located inside PetSmart stores. Since we travel With our dogs, it's always nice to have a vet wherever we go. Banfield keeps all records on computers th...
I absolutely love Banfield Vet Clinic. They are located inside PetSmart stores. Since we travel With our dogs, it's always nice to have a vet wherever we go. Banfield keeps all records on computers that link to each Banfield. Our dogs records are always available. They offer a wonderful health plan. Pay a little each month for a years worth of health care. My dogs love the doctors and staff. They are always so nice and loving to my dogs. Love love love these doctors!
Debbie Russler
17 Jul 2013
AWEFUL!!!! I've had a wellness plan at Banfield for 9 years, only 5 years in Huntsville. Every time I go in they make you wait for at least 30 min. but usually an hour to see the doctor. They did sur...
AWEFUL!!!! I've had a wellness plan at Banfield for 9 years, only 5 years in Huntsville. Every time I go in they make you wait for at least 30 min. but usually an hour to see the doctor. They did surgery on my dogs leg and she had a reaction to the object they put in her. They did surgery again and tied her leg up with a type of fish wire. It poked through the skin and is hanging out of her leg. The vet did not want to take responsibility that she tied a very sharp piece of wire in the wrong place, next to my dogs thin little skin. She informed me that she will not fix the problem. It is very infected and I can't afford to take her to another vet to get it fixed. $800.00 later, I have a very sick dog that is in worse shape than when I brought her in. I will be contacting an attorney. this is just inhumane!! I don't feel that the doctors there are very unknowledgeable and not very compassionate.
theanimallady
15 Apr 2013
Not sure about the negative reviews prior, maybe isolated incidents. I have been using this location since they opened. Dr. Castro-Jones and staff are more caring than words can say. I always see the ...
Not sure about the negative reviews prior, maybe isolated incidents. I have been using this location since they opened. Dr. Castro-Jones and staff are more caring than words can say. I always see the same people (low employee turn-over must mean something is working) which makes me feel more comfortable leaving my pets for treatment. In the past I remember a few bad apples but those were always taken care of quickly. The high quality of medicine is unquestionable. Probably better than most human medical teams. LOVE LOVE LOVE this team!!
wstg1234
21 Mar 2012
The doctors have always been friendly and do a great job with my dog. The hours are very convenient.
ulostone
23 Mar 2010
1.) The receptionist needs to be fired. No customer service skills at all.2.) The staff is rude, unprofessional, and unhappy. They are not people persons at all.3.) If you would like to be hear about...
1.) The receptionist needs to be fired. No customer service skills at all.2.) The staff is rude, unprofessional, and unhappy. They are not people persons at all.3.) If you would like to be hear about how well of an owner you are and pet you have, just ask them to put you in a room to wait and see the doctor. They'll stand in the back and talk about you like a dog. Nothing too your face though. I call them cheap shots.4.) There staff has the biggest attitude and it shows when they answer the phone and at the front desk.5.) You wait for hours before they'll even acknowledge you're there.6.) A typical drop-off day means you drop your pet off at 9:00am and it is still not ready for pick-up at 6:00pm.7.) Take the day off from work if you plan on staying to see the doctor (SLOW, SLOW, SLOW). They spend most of there day in the back talking about owners.
A Google User
14 Aug 2009
Staff and doctors are really excellent. The place is a bit pricey and lots of people bring their pets here which sometimes means long waits. These people care about the animals they treat. I have n...
Staff and doctors are really excellent. The place is a bit pricey and lots of people bring their pets here which sometimes means long waits. These people care about the animals they treat. I have nothing but admiration for Dr. Jones and her staff. If price isn't a problem, then I suggest bringing your pet here. They know and care about animals. I would give it five-plus stars if it wasn't for the price.
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know