25 Reviews

Whitesburg Animal Hospital PC

Huntsville, Alabama
General Info
Valley Animal Hospital and Pet Resort is located in southeast Huntsville, AL. We are a full-service, state-of-the-art animal hospital and pet resort, committed to providing the highest quality care for your pet. In addition to our veterinary services we have the first veterinary supervised Resort Pet Suites in North Alabama.Valley Animal Hospital & Pet Resort is located just south of the Super Target Shopping Center in Jones Valley on Bailey Cove Rd.
Team
{{staff.biography}}
Reviews
Ben Myers
7 Apr 2018
REPORT
The doctors are very personable. They were great with my dog.
Ryan Mathis
27 Mar 2018
REPORT
A lot of the dogs don't get fed for the first time until 11 am. As well as some of the dogs don't get let outside until 11am either. Leaving the dogs to either hold it in or sit in their own filth for... Read More
A lot of the dogs don't get fed for the first time until 11 am. As well as some of the dogs don't get let outside until 11am either. Leaving the dogs to either hold it in or sit in their own filth for hours. Read Less
Patrick Dees
6 Mar 2018
REPORT
I take all 3 of my dogs here, service is always great and prompt. Only complaint is that they're only "open" for a short while on Sundays for folks to pick up their pets from boarding.
Jeff Wagner
19 Feb 2018
REPORT
Of over 30 years of dog ownership, Whitesburg Animal Hospital is THE BEST vet & boarding facility I have ever encountered. The genuine loving care of all staff members has given my dog peaceful enjo... Read More
Of over 30 years of dog ownership, Whitesburg Animal Hospital is THE BEST vet & boarding facility I have ever encountered. The genuine loving care of all staff members has given my dog peaceful enjoyable times when I've had to board him for travel, get shots for him, get his teeth cleaned, and get surgery for him. My dog actually loved this place and the atttention he received from all staff. The care, professionalism, cleanliness, and attitudes observed by me at this facility set a new standard that will probably not be surpassed by other facilities - probably not even approached... May God Bless Whitesburg Animal Hospital and all animals/humans who enter. Read Less
katandthefids
3 Feb 2018
REPORT
They are awesome. My current pup loves them; predecessor pup did as well. They genuinely love the animals in their care.
Anthony Lanting
4 Jul 2017
REPORT
They saved the life of my Golden twice. The first time he was poisoned by treated lumber and the second time he developed throat cancer when he was seven. With their help he lived a great life until h... Read More
They saved the life of my Golden twice. The first time he was poisoned by treated lumber and the second time he developed throat cancer when he was seven. With their help he lived a great life until he was 15. I now have a yellow lab who goes crazy whenever we go by. He loves the boarding facilities but sometimes we have to go in just so he can say hello. Great service, great staff, great recently renovated facilities.Read Less
tomasz zajac
9 May 2017
REPORT
After today's experience with one of the techs ,and after my request to speak with manager, hearing tech saying that I was arguing with her!? I am not from here, but they have no right to talk and tre... Read More
After today's experience with one of the techs ,and after my request to speak with manager, hearing tech saying that I was arguing with her!? I am not from here, but they have no right to talk and treat people like that. Nobody gave them right to treat people like that. Who do they think they are! This was discrimination, I am not from here, but again they have no right to treat people like that. Read Less
Jessie Oglesby
30 Mar 2017
REPORT
Great staff and very clean office. We've taken our dog here ever since we moved to Huntsville and are very satisfied. Everyone is very kind and we've always been in and out quickly.
Karen Harmon-Smith
16 Mar 2017
REPORT
Love Whitesburg Animal Hospital. They are our veterinarian, our preferred boarding location and puppy day care. Our fur baby always comes home happy from a day of play or a week of boarding.
Christina Dobrowolski
14 Feb 2017
REPORT
Have experienced wonderful service for our cats and dog. One of our cats had to be put down after a lengthy illness and they were so wonderful about that. Our dog got sick while he was being boarded ... Read More
Have experienced wonderful service for our cats and dog. One of our cats had to be put down after a lengthy illness and they were so wonderful about that. Our dog got sick while he was being boarded and they did what we wanted and figured out what was the cause. Our dog is dying of cancer but is still happy and fairly energetic so they are supporting us with medication to help him a bit but totally on board with us on not trying to do desperate measures for a dog riddled with metastatic cancers throughout various organs. Everyone there is very polite and caring. Read Less
Barbara Montgomery
8 Feb 2017
REPORT
The vets here are so caring and do everything possible to give the best care possible to our pets--cats and dogs. They stay well-informed on medicines, veterinary practices and procedures. If they ... Read More
The vets here are so caring and do everything possible to give the best care possible to our pets--cats and dogs. They stay well-informed on medicines, veterinary practices and procedures. If they do not know the answer to a question, they do not hesitate to find the answer. We have used them for many years and are very satisfied with the care of our fur-babies.... Read Less
Dana McCarthy
5 Feb 2017
REPORT
We've taken our pets here for years. They are friendly and treat our animals well.
Heather Scott
2 Feb 2017
REPORT
Wow! What a great animal hospital! The doctors & staff are AMAZING. Clean atmosphere. My animals love it
Lee Grider Nichols
27 Jan 2017
REPORT
WAH was great to us yesterday! They took care of my sweet kitty and took care of me too! We are both doing great! Thank you for being kind and understanding!!!!
Linda Terry Hickam
30 Dec 2016
REPORT
Everyone was so kind when I brought in a little feral kitty, very sick. They knew I was very very upset, even though darling Grey had no real home or owner. He went to heaven with their best care and ... Read More
Everyone was so kind when I brought in a little feral kitty, very sick. They knew I was very very upset, even though darling Grey had no real home or owner. He went to heaven with their best care and tenderness never the less. Today I received a sweet "sorry for your loss" card. Please consider them for your beloved pet's care. They will do their best I assure you, and who can ask for more. LH, Forgotten Felines Huntsville Read Less
cristine patterson
16 Dec 2016
REPORT
Yesterday I had to put my best friend, my cat, Pookie Bear down. I was grief stricken. The staff was very sympathetic and Dr. Russell was extremely comforting. He was straight forward but compassi... Read More
Yesterday I had to put my best friend, my cat, Pookie Bear down. I was grief stricken. The staff was very sympathetic and Dr. Russell was extremely comforting. He was straight forward but compassionate until the time came I had to make a decision. Dr. Russell was tender with him all the way. They fulfilled all my requests for my last moments with Pookie and after. I even felt the need to talk to Dr. Russell a second time after I had left and come back in which he graciously did. My Pookie went peacefully and with dignity. Thank you and now I must learn to live without my best friend of 15 years. Read Less
Keli Martin Scearce
1 Oct 2016
REPORT
We just had the WORST experience trying to drop our dogs off to be boarded at your building. Apparently, we missed the drop off time and your night/weekend employee decided to ignore us and be rude wh... Read More
We just had the WORST experience trying to drop our dogs off to be boarded at your building. Apparently, we missed the drop off time and your night/weekend employee decided to ignore us and be rude when we were trying to ask questions and get our mistake corrected and figure out what time we needed to bring our dogs back. We had 4 children with us, including our new baby, and we stood in your parking lot for over 35 minutes while the employee continuously ignored us and when speaking was completely rude and snippy. Read Less
Jacqualann Russell Wright
20 Sep 2016
REPORT
We love WAH. When my big pup decided to eat a pack of sugar free gum we had to take him to the emergency vet; it was after hours at WAH. The next day Dr. Harvill at Whitesburg gave me a call to make s... Read More
We love WAH. When my big pup decided to eat a pack of sugar free gum we had to take him to the emergency vet; it was after hours at WAH. The next day Dr. Harvill at Whitesburg gave me a call to make sure he was okay and doing well. Read Less
Vira Ceci
15 Sep 2016
REPORT
I have been a client of Whitesburg Animal Hospital since 2002, and I have been consistently impressed throughout this time with the level of professionalism, compassion, and courtesy that my pets and ... Read More
I have been a client of Whitesburg Animal Hospital since 2002, and I have been consistently impressed throughout this time with the level of professionalism, compassion, and courtesy that my pets and I receive from the Hospital's staff. Over the years, the veterinarians at Whitesburg have helped me through everything from dire emergencies (eye injury; snakebite; tail injury) to geriatric care, end-of-life transitions, and preventive care to managing my dogs' behavior and socialization. I recommend this practice to everyone! Read Less
Rebecca Oxford
13 Aug 2016
REPORT
We have been extremely happy with Whitesburg Animal Hospital ever since we moved to Huntsville five years ago. The veterinarians show caring, excellent medical expertise, and professionalism. The vete... Read More
We have been extremely happy with Whitesburg Animal Hospital ever since we moved to Huntsville five years ago. The veterinarians show caring, excellent medical expertise, and professionalism. The veterinary assistants are wonderful. The people at the reception desk are friendly and welcoming. We have used the boarding services, and our dogs, first Sophia and now Rhea, have done well there. Everyone knows the name of our dog. Our family feels special every time we go to Whitesburg Animal Hospital. I wish hospitals for humans had this warmth and this level of medical service. Read Less
Melanie Curtis
30 Jul 2016
REPORT
Thank you so much for everything that you do for my dog, Arya, and our family. Arya has been a patient at WAH since 2014, and my husband and I are very grateful for the care that she receives at this ... Read More
Thank you so much for everything that you do for my dog, Arya, and our family. Arya has been a patient at WAH since 2014, and my husband and I are very grateful for the care that she receives at this facility. We had to bring Arya in today, just a few hours before closing time, due to an allergic reaction. The front desk employees, tech and vet that assisted us were very patient and kind. All the employees that I've encountered at WAH have always been so helpful, patient, and amazing! I also love that you offer Saturday appointments. Thank you again! Read Less
Caroline Thompson
19 Jul 2016
REPORT
I have boarded my lab mix, Annie, here 3-4 times. She is still in her puppy phase, so she's a bit hyper and while I have family members who will watch my older dog, no one will keep Annie! Whitesburg ... Read More
I have boarded my lab mix, Annie, here 3-4 times. She is still in her puppy phase, so she's a bit hyper and while I have family members who will watch my older dog, no one will keep Annie! Whitesburg does a great job with her, she always comes home tired and clean. I have boarded her elsewhere where she has come home and I've immediately had to give her a bath because she's been kept in a kennel too long. I will never board anywhere else. Thanks so much for taking great care of my girl! Read Less
Katherine Mousel
17 Jun 2016
REPORT
I LOVE WAH! They saved my dog's life! She came down with a viral disease that triggered an autoimmune response. Dr. Armstrong caught it right away! The staff came in on their own time to give my d... Read More
I LOVE WAH! They saved my dog's life! She came down with a viral disease that triggered an autoimmune response. Dr. Armstrong caught it right away! The staff came in on their own time to give my dog a blood transfusion and even volunteered their own pet as the donor. they have gone over and above. My dog is also a regular in their enrichment program and these people are also wonderful! My dog can't wait to go every day. These people are a pleasure to work with and I highly recommend their program. Read Less
Mary Elizabeth Hall
15 Jun 2016
REPORT
I can honestly say that I have never had a more appalling experience with someone who claims to be in the customer care/health care industry. New to the area and both scouting vets, my friend and I sa... Read More
I can honestly say that I have never had a more appalling experience with someone who claims to be in the customer care/health care industry. New to the area and both scouting vets, my friend and I saw the dog park from my apartment complex behind it. We walked over and entered the nearest gate and threw tennis balls for our dogs. My friend and I read the dog park sign's typical rules, which did not state anything about the exclusivity of the park. Soon enough an associate of Whitesburg Animal Hospital came out of the back door and addressed us so aggressively from the first word that I was too shocked to say anything. Being addressed as "Um, can I help you?!?" as an adult is not something I have experienced, especially from someone who's livelihood is based on providing a service for clients. Had she taken a second longer to professionally express to us that the park is only open to clients, we would have apologetically taken our dogs elsewhere. Unfortunately, this was not the case. The associate was extremely distasteful in her explanation of the dog park. As two professional women, we did not expect to be spoken to so condescending, as if we were teenagers trashing their facility. Both my friend and I are in fields where we constantly deal with people as well, had I or any other associate spoken to anyone, client or not, in such a manner, there would be serious consequences and even the chance of termination. After gathering our words, we apologized and explained we thought the park was open to the public. The associate tells us, "Gather your kids and go," in reference to our dogs and quickly shut the door in our faces. Not only was her tone lacking any kind of professionalism or sensibility, I question her ability to treat the animals behind closed doors with any kind of respect if this is her response to human interaction. It truly leaves me uneasy that this associate is responsible for tending to any sort of creature's needs when the lack of respect and courtesy was seen in a very short span. As a new dog owner and someone new to the Huntsville area, I will certainly be taking my pet's medical needs elsewhere after this experience.Read Less
Kay G.
15 Jun 2011
REPORT
They are a great vet! I have been taking my pets there for over 10 years. Everyone there is so friendly and helpful. They really care about your pet and you. I highly recommend them.
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Book an Appointment
Online booking unavailable
Please call
(256) 882-0950
8407 Whitesburg Drive South
Huntsville Alabama 35802
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Whitesburg Animal Hospital PC

Huntsville, Alabama
(25)
8407 Whitesburg Drive South
Huntsville Alabama 35802
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Online booking unavailable
Please call
Valley Animal Hospital and Pet Resort is located in southeast Huntsville, AL. We are a full-service, state-of-the-art animal hospital and pet resort, committed to providing the highest quality care for your pet. In addition to our veterinary services we have the first veterinary supervised Resort Pet Suites in North Alabama.Valley Animal Hospital & Pet Resort is located just south of the Super Target Shopping Center in Jones Valley on Bailey Cove Rd.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
{{staff.biography}}
Ben Myers
7 Apr 2018
REPORT
The doctors are very personable. They were great with my dog.
Ryan Mathis
27 Mar 2018
REPORT
A lot of the dogs don't get fed for the first time until 11 am. As well as some of the dogs don't get let outside until 11am either. Leaving the dogs to either hold it in or sit in their own filth for... Read More
A lot of the dogs don't get fed for the first time until 11 am. As well as some of the dogs don't get let outside until 11am either. Leaving the dogs to either hold it in or sit in their own filth for hours. Read Less
Patrick Dees
6 Mar 2018
REPORT
I take all 3 of my dogs here, service is always great and prompt. Only complaint is that they're only "open" for a short while on Sundays for folks to pick up their pets from boarding.
Jeff Wagner
19 Feb 2018
REPORT
Of over 30 years of dog ownership, Whitesburg Animal Hospital is THE BEST vet & boarding facility I have ever encountered. The genuine loving care of all staff members has given my dog peaceful enjo... Read More
Of over 30 years of dog ownership, Whitesburg Animal Hospital is THE BEST vet & boarding facility I have ever encountered. The genuine loving care of all staff members has given my dog peaceful enjoyable times when I've had to board him for travel, get shots for him, get his teeth cleaned, and get surgery for him. My dog actually loved this place and the atttention he received from all staff. The care, professionalism, cleanliness, and attitudes observed by me at this facility set a new standard that will probably not be surpassed by other facilities - probably not even approached... May God Bless Whitesburg Animal Hospital and all animals/humans who enter. Read Less
katandthefids
3 Feb 2018
REPORT
They are awesome. My current pup loves them; predecessor pup did as well. They genuinely love the animals in their care.
Anthony Lanting
4 Jul 2017
REPORT
They saved the life of my Golden twice. The first time he was poisoned by treated lumber and the second time he developed throat cancer when he was seven. With their help he lived a great life until h... Read More
They saved the life of my Golden twice. The first time he was poisoned by treated lumber and the second time he developed throat cancer when he was seven. With their help he lived a great life until he was 15. I now have a yellow lab who goes crazy whenever we go by. He loves the boarding facilities but sometimes we have to go in just so he can say hello. Great service, great staff, great recently renovated facilities.Read Less
tomasz zajac
9 May 2017
REPORT
After today's experience with one of the techs ,and after my request to speak with manager, hearing tech saying that I was arguing with her!? I am not from here, but they have no right to talk and tre... Read More
After today's experience with one of the techs ,and after my request to speak with manager, hearing tech saying that I was arguing with her!? I am not from here, but they have no right to talk and treat people like that. Nobody gave them right to treat people like that. Who do they think they are! This was discrimination, I am not from here, but again they have no right to treat people like that. Read Less
Jessie Oglesby
30 Mar 2017
REPORT
Great staff and very clean office. We've taken our dog here ever since we moved to Huntsville and are very satisfied. Everyone is very kind and we've always been in and out quickly.
Karen Harmon-Smith
16 Mar 2017
REPORT
Love Whitesburg Animal Hospital. They are our veterinarian, our preferred boarding location and puppy day care. Our fur baby always comes home happy from a day of play or a week of boarding.
Christina Dobrowolski
14 Feb 2017
REPORT
Have experienced wonderful service for our cats and dog. One of our cats had to be put down after a lengthy illness and they were so wonderful about that. Our dog got sick while he was being boarded ... Read More
Have experienced wonderful service for our cats and dog. One of our cats had to be put down after a lengthy illness and they were so wonderful about that. Our dog got sick while he was being boarded and they did what we wanted and figured out what was the cause. Our dog is dying of cancer but is still happy and fairly energetic so they are supporting us with medication to help him a bit but totally on board with us on not trying to do desperate measures for a dog riddled with metastatic cancers throughout various organs. Everyone there is very polite and caring. Read Less
Barbara Montgomery
8 Feb 2017
REPORT
The vets here are so caring and do everything possible to give the best care possible to our pets--cats and dogs. They stay well-informed on medicines, veterinary practices and procedures. If they ... Read More
The vets here are so caring and do everything possible to give the best care possible to our pets--cats and dogs. They stay well-informed on medicines, veterinary practices and procedures. If they do not know the answer to a question, they do not hesitate to find the answer. We have used them for many years and are very satisfied with the care of our fur-babies.... Read Less
Dana McCarthy
5 Feb 2017
REPORT
We've taken our pets here for years. They are friendly and treat our animals well.
Heather Scott
2 Feb 2017
REPORT
Wow! What a great animal hospital! The doctors & staff are AMAZING. Clean atmosphere. My animals love it
Lee Grider Nichols
27 Jan 2017
REPORT
WAH was great to us yesterday! They took care of my sweet kitty and took care of me too! We are both doing great! Thank you for being kind and understanding!!!!
Linda Terry Hickam
30 Dec 2016
REPORT
Everyone was so kind when I brought in a little feral kitty, very sick. They knew I was very very upset, even though darling Grey had no real home or owner. He went to heaven with their best care and ... Read More
Everyone was so kind when I brought in a little feral kitty, very sick. They knew I was very very upset, even though darling Grey had no real home or owner. He went to heaven with their best care and tenderness never the less. Today I received a sweet "sorry for your loss" card. Please consider them for your beloved pet's care. They will do their best I assure you, and who can ask for more. LH, Forgotten Felines Huntsville Read Less
cristine patterson
16 Dec 2016
REPORT
Yesterday I had to put my best friend, my cat, Pookie Bear down. I was grief stricken. The staff was very sympathetic and Dr. Russell was extremely comforting. He was straight forward but compassi... Read More
Yesterday I had to put my best friend, my cat, Pookie Bear down. I was grief stricken. The staff was very sympathetic and Dr. Russell was extremely comforting. He was straight forward but compassionate until the time came I had to make a decision. Dr. Russell was tender with him all the way. They fulfilled all my requests for my last moments with Pookie and after. I even felt the need to talk to Dr. Russell a second time after I had left and come back in which he graciously did. My Pookie went peacefully and with dignity. Thank you and now I must learn to live without my best friend of 15 years. Read Less
Keli Martin Scearce
1 Oct 2016
REPORT
We just had the WORST experience trying to drop our dogs off to be boarded at your building. Apparently, we missed the drop off time and your night/weekend employee decided to ignore us and be rude wh... Read More
We just had the WORST experience trying to drop our dogs off to be boarded at your building. Apparently, we missed the drop off time and your night/weekend employee decided to ignore us and be rude when we were trying to ask questions and get our mistake corrected and figure out what time we needed to bring our dogs back. We had 4 children with us, including our new baby, and we stood in your parking lot for over 35 minutes while the employee continuously ignored us and when speaking was completely rude and snippy. Read Less
Jacqualann Russell Wright
20 Sep 2016
REPORT
We love WAH. When my big pup decided to eat a pack of sugar free gum we had to take him to the emergency vet; it was after hours at WAH. The next day Dr. Harvill at Whitesburg gave me a call to make s... Read More
We love WAH. When my big pup decided to eat a pack of sugar free gum we had to take him to the emergency vet; it was after hours at WAH. The next day Dr. Harvill at Whitesburg gave me a call to make sure he was okay and doing well. Read Less
Vira Ceci
15 Sep 2016
REPORT
I have been a client of Whitesburg Animal Hospital since 2002, and I have been consistently impressed throughout this time with the level of professionalism, compassion, and courtesy that my pets and ... Read More
I have been a client of Whitesburg Animal Hospital since 2002, and I have been consistently impressed throughout this time with the level of professionalism, compassion, and courtesy that my pets and I receive from the Hospital's staff. Over the years, the veterinarians at Whitesburg have helped me through everything from dire emergencies (eye injury; snakebite; tail injury) to geriatric care, end-of-life transitions, and preventive care to managing my dogs' behavior and socialization. I recommend this practice to everyone! Read Less
Rebecca Oxford
13 Aug 2016
REPORT
We have been extremely happy with Whitesburg Animal Hospital ever since we moved to Huntsville five years ago. The veterinarians show caring, excellent medical expertise, and professionalism. The vete... Read More
We have been extremely happy with Whitesburg Animal Hospital ever since we moved to Huntsville five years ago. The veterinarians show caring, excellent medical expertise, and professionalism. The veterinary assistants are wonderful. The people at the reception desk are friendly and welcoming. We have used the boarding services, and our dogs, first Sophia and now Rhea, have done well there. Everyone knows the name of our dog. Our family feels special every time we go to Whitesburg Animal Hospital. I wish hospitals for humans had this warmth and this level of medical service. Read Less
Melanie Curtis
30 Jul 2016
REPORT
Thank you so much for everything that you do for my dog, Arya, and our family. Arya has been a patient at WAH since 2014, and my husband and I are very grateful for the care that she receives at this ... Read More
Thank you so much for everything that you do for my dog, Arya, and our family. Arya has been a patient at WAH since 2014, and my husband and I are very grateful for the care that she receives at this facility. We had to bring Arya in today, just a few hours before closing time, due to an allergic reaction. The front desk employees, tech and vet that assisted us were very patient and kind. All the employees that I've encountered at WAH have always been so helpful, patient, and amazing! I also love that you offer Saturday appointments. Thank you again! Read Less
Caroline Thompson
19 Jul 2016
REPORT
I have boarded my lab mix, Annie, here 3-4 times. She is still in her puppy phase, so she's a bit hyper and while I have family members who will watch my older dog, no one will keep Annie! Whitesburg ... Read More
I have boarded my lab mix, Annie, here 3-4 times. She is still in her puppy phase, so she's a bit hyper and while I have family members who will watch my older dog, no one will keep Annie! Whitesburg does a great job with her, she always comes home tired and clean. I have boarded her elsewhere where she has come home and I've immediately had to give her a bath because she's been kept in a kennel too long. I will never board anywhere else. Thanks so much for taking great care of my girl! Read Less
Katherine Mousel
17 Jun 2016
REPORT
I LOVE WAH! They saved my dog's life! She came down with a viral disease that triggered an autoimmune response. Dr. Armstrong caught it right away! The staff came in on their own time to give my d... Read More
I LOVE WAH! They saved my dog's life! She came down with a viral disease that triggered an autoimmune response. Dr. Armstrong caught it right away! The staff came in on their own time to give my dog a blood transfusion and even volunteered their own pet as the donor. they have gone over and above. My dog is also a regular in their enrichment program and these people are also wonderful! My dog can't wait to go every day. These people are a pleasure to work with and I highly recommend their program. Read Less
Mary Elizabeth Hall
15 Jun 2016
REPORT
I can honestly say that I have never had a more appalling experience with someone who claims to be in the customer care/health care industry. New to the area and both scouting vets, my friend and I sa... Read More
I can honestly say that I have never had a more appalling experience with someone who claims to be in the customer care/health care industry. New to the area and both scouting vets, my friend and I saw the dog park from my apartment complex behind it. We walked over and entered the nearest gate and threw tennis balls for our dogs. My friend and I read the dog park sign's typical rules, which did not state anything about the exclusivity of the park. Soon enough an associate of Whitesburg Animal Hospital came out of the back door and addressed us so aggressively from the first word that I was too shocked to say anything. Being addressed as "Um, can I help you?!?" as an adult is not something I have experienced, especially from someone who's livelihood is based on providing a service for clients. Had she taken a second longer to professionally express to us that the park is only open to clients, we would have apologetically taken our dogs elsewhere. Unfortunately, this was not the case. The associate was extremely distasteful in her explanation of the dog park. As two professional women, we did not expect to be spoken to so condescending, as if we were teenagers trashing their facility. Both my friend and I are in fields where we constantly deal with people as well, had I or any other associate spoken to anyone, client or not, in such a manner, there would be serious consequences and even the chance of termination. After gathering our words, we apologized and explained we thought the park was open to the public. The associate tells us, "Gather your kids and go," in reference to our dogs and quickly shut the door in our faces. Not only was her tone lacking any kind of professionalism or sensibility, I question her ability to treat the animals behind closed doors with any kind of respect if this is her response to human interaction. It truly leaves me uneasy that this associate is responsible for tending to any sort of creature's needs when the lack of respect and courtesy was seen in a very short span. As a new dog owner and someone new to the Huntsville area, I will certainly be taking my pet's medical needs elsewhere after this experience.Read Less
Kay G.
15 Jun 2011
REPORT
They are a great vet! I have been taking my pets there for over 10 years. Everyone there is so friendly and helpful. They really care about your pet and you. I highly recommend them.
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know